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kattsmoving (15)

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Company Snapshot *

Company: kattsmoving

Locations Served: Canada

Insurance: Full Value Protection – additional charge

We are a full-service moving company located in Nashua NH and Boston MA We have been in business over 15 years Moving is what we do, we eat, sleep, and breath it We will do your move and give it 110% as we do all our moves Our smallest customer is as important as our largest one We have hundreds of references to provide so you know you are hiring a professional mover Thank you

Member Information

Member Since:9/14/2006
Feedback Score:15
Positive Feedback:74%
Excessive Cancellations:28

History	Total	12 mo.
Positive	23	1
Neutral	2	0
Negative	8	0
Matches	108	0
Cancellations	44	0

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (42)

Feedback Left (46)

Rating:

Positive

Left by: samzauto (0)

On: 11/27/2008

For: Dodge Ram 250 Van Seats

Communication:
Care Of Goods:
Punctuality:
Services As Described:

good work

Rating:

Positive

Left by: fkwood (7)

On: 7/31/2008

For: LG Taboret

No Detailed Feedback Available

Rating: Cancellation

Left by: vinnie8863 (0)

On: 5/31/2007

For: 1 standard pallet

No Detailed Feedback Available

I am unable to reach this Service Provider after a reasonable time period Informed shipment was ready and told would be picked up within 1 week.(that was 2 weeks ago) Phone # for contact has been disconected.Sent e-mails to 2 different contacts requesting they contact me and have had no response. Still want to ship and am willing to pay for services. If they contact me I will still hold up my end of deal.

Rating:

Negative

Left by: maymay31 (0)

On: 4/10/2007

For: Bedroom Furniture

No Detailed Feedback Available

STAY AWAY. Not a good experience. Furniture was picked up late - that was ok. Was to be delivered same day- never came - no phone calls. I finally reached them. POOR COMMUNICATION. We did get furniture two weeks later(300 mile move)-it was damaged. I was accused of scamming and lying. I have no reason to do so. They never returned calls or e-mails after complaint. They will blame us- it is a common trend with all negative comments. BEWARE Of KATTS and DRAGONFLY.

Rating: Cancellation

Left by: taunton19 (0)

On: 4/5/2007

For: refrigerator

No Detailed Feedback Available

Rating: Cancellation

Left by: 32701 (0)

On: 4/5/2007

For: 1 Bedroom Apartment

No Detailed Feedback Available

Rating: Cancellation

Left by: gmutan (9)

On: 4/5/2007

For: MDL:DX35N

No Detailed Feedback Available

I no longer needed the item(s) shipped

Rating: Cancellation

Left by: LTE (5)

On: 4/5/2007

For: foldable wood screen/divider

No Detailed Feedback Available

The Service Provider did not show up at agreed upon agreed date & time This provider has not picked up my shipment on several occasions as he had promised. Now I have made 3 attempts to contact him via phone and email and have gotten no response from him. It has been over 4 weeks since he made a promise to pick up the item. I can no longer wait.
Response from kattsmoving:
This is a completer lie....we have picked up the item when contracted to. We have had it in storage...this customer is NEVER ABLE to accept deliver, nor is he ever reachable by phone or email. not only are we out the money for deliver of the screen but for the storage fees which he has incured with us...sounds like he just changed his mind and no longer wants the screen....shame on you!!

Rating: Cancellation

Left by: talltim (0)

On: 3/28/2007

For: mandelbaum sofa

No Detailed Feedback Available

I no longer needed the item(s) shipped

Rating:

Positive

Left by: thapolekat (0)

On: 3/16/2007

For: Stripper Pole and Stage, New P

No Detailed Feedback Available

Thanks, what can I say guys... I was in the moving business myself, and I must say their movers even showed an old dog a few tricks. Clean, quick, dependable, on time, Bravo!! My wife and I joked they were in and out so quick, it was like they were never even there, since we had just had our carpets cleaned, could not have ask for more. Three cheers for KATTS hip hip hoooraaa!!! If you are going to ship somthing of high value, or somthing thats brand new, Katts is by far your best bet. God Bles

Rating: Cancellation Left for: vinnie8863 (0) On: 5/31/2007 For: 1 standard pallet	Customer could not reach me in a reasonable period of time We have attempted pick up of this item 4 time each time we have been told that the pallet was not ready to be picked up up to the last time of the customer was on a 2 week vaction. He told us "no worries" pallet can be picked upat your convience...as long as it is by june...we have been in contact and done everything in our power to get this done.
Rating: Cancellation Left for: taunton19 (0) On: 4/5/2007 For: refrigerator
Rating: Cancellation Left for: 32701 (0) On: 4/5/2007 For: 1 Bedroom Apartment
Rating: Cancellation Left for: gmutan (9) On: 4/5/2007 For: MDL:DX35N	The customer no longer needed the item(s) shipped
Rating: Cancellation Left for: LTE (5) On: 4/5/2007 For: foldable wood screen/divider	We worked with Doreen to try and get her screen, The time constraints were very hard to work within, We here had no problem with Doreen the trouble was with her seller. It was very hard to coordinate with him. When we did make arrangement we had a truck problem called him to explain but then it became very difficult to schedule a time for pick up. We are still trying to accommodate Doreen in this process Response from LTE: Either this shipper KATTSMOVING is nuts or a very good liar. He never picked up my screen and never once tried to contact me even after I sent him 5 emails..Please check out the feedback from the shipper who did pick up my screen. He couldnt have picked up the screen if KATTSMOVING actually had it in storage!!!
Rating: Cancellation Left for: talltim (0) On: 3/28/2007 For: mandelbaum sofa	The customer no longer needed the item(s) shipped
Rating: Negative Left for: MIDNReed (-1) On: 3/15/2007 For: VTEC	Bryan is a complete and total liar... Do not do work for him. We foolishly accepted his shipment and learned later he had no idea about anything that was being shipped. The warehouse people need a min. of 2 days notice and they are fed up with Bryan too. Avoid this loser if you value your sanity. F- - - - - - We may sue for loss of time and money dealing with this clown
Rating: Negative Left for: answersee65 (-1) On: 3/11/2007 For: cedar hope chest	This woman is beyond a nut-case. She harassed us for weeks to deliver the chest, then when we arrange a day to come, she is not home and the drivers had to come back the next day. Then when they arrive the second day, she claims that the chest is "scratched" and later changes it to it was "sanded down" on the truck Quite an interesting story.... We usually sand down our deliveries before making them. She verbally attacked our delivery driver and almost refused to pay. Avoid this idiot
Rating: Positive Left for: mcninch (1) On: 3/9/2007 For: Antique English Settle	Abby was great, we had a few delays with her..but she was kind and understanding. Enjoy your beautiful sette!
Rating: Positive Left for: aas1125 (1) On: 3/9/2007 For: Queen Size Bed Frame	Gail is awsome!!! we would do business with her anytime..Good luck with your future works!!!

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