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kantzl (-1)

Company Snapshot *

Company: Abby's Moving
Business Type: Independent (with pickup truck/van)
Carrier Operation: Interstate

CDL Number: 6985471

Locations Served: US National, Canada

Number of Trucks: 1
Number of Drivers: 2

Insurance: Released Value – $0.60/lb. for no charge

Categories Served: Household Goods, Household Moves

We are a family owned buisness doing local and long distance moves in all USA. For over a decade we've serviced people naionwide.

Pictures & Videos (1)

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Member Information

Member Since:3/2/2008
Feedback Score:-1
Positive Feedback:33%
Excessive Cancellations:7

History	Total	6 mo.	12 mo.
Positive	1	1	1
Neutral	0	0	0
Negative	2	0	0
Matches	14	0	0
Cancellations	9	0	0

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (12)

Feedback Left (10)

Rating:

Positive

Left by: Zonkercraft (112

)

On: 7/10/2009

For: DINING ROOM HUTCH AND HOPE CHE

No Detailed Feedback Available

Rating: Cancellation

Left by: swahern (1)

On: 7/24/2008

For: loveseat and wooden rocking ch

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services Kranz Laporte of ABL Moving in Rhode Island made a bid, promised to schedule the pick up and demanded a deposit. He then never scheduled the pickup, failed to respond to 2 emails, and put me off after a follow-up phone call. An online search of his company reveals similar customer complaints of demanding deposits and failing to follow through. Those customers accuse him of being a cheat who should not be trusted.
Response from kantzl:
thats not true not true at all the customer failed to notify me of a date that he wanted to move so we had to resechudule .

Rating: Cancellation

Left by: lhamblet (0)

On: 7/11/2008

For: Furniture and 26" TV

No Detailed Feedback Available

After communicating directly, I am not comfortable with this Service Provider Service Provider failed to schedule pick up during agreed upon pick up period. Service Provider stated that it was highly unusual to provide evidence of insurance to customer, resulting in customer having doubts about whether or not Service provider had basic insurance. Service provider repeatedly stated that he wanted payment in full upon pick up. Wow.
Response from kantzl:
tHIS CUSTOMER WANTED A CHEAP MOVE AND WANTED ALL THE INFOMATION WHERE IT WAS LOCATED IN CEDAR RAPIDS IOWA

Rating:

Negative

Left by: mississip (0)

On: 7/9/2008

For: Household relocate

Communication:
Punctuality:
Services As Described:

Cancele with Kantzlaporte. Wouldn't return calls. Inconsiderate. Unprofessional. Lied. Not impressed w/ Uship. I emailed you last week - requested credit taken on Visa for booking w/ Uship. Client wanting move had to file police report. Kantzl not returning deposit ($1500) UNTIL he gets paid back from sub. Move was for 07/28. Said he paid sub. It shouldn't be incumbent on a client to wait. Illeagal to hold her $. UShip culpable for not ckng ABL record. Still wait my credit.
Response from kantzl:
WE NEVER HAD ANY INTENTIONS ABOUT KEEPING ANY BODYS MONEY.

Rating: Cancellation

Left by: funnymountain (6)

On: 7/6/2008

For: THOMASVILLE ORIENTAL STYLE TAL

No Detailed Feedback Available

I am unable to reach this Service Provider after a reasonable time period I called and emailed the service provider but they have not called me back. You have since removed this service provider from your list of shippers making me think this move will never happen.
Response from kantzl:
THE MOVE WILL HAPPEN BECAUSE WE WERE ALWAYS ON U SHIP

Rating: Cancellation

Left by: alwaysgoodtools (6)

On: 7/6/2008

For: Old Machinery

No Detailed Feedback Available

After communicating directly, I am not comfortable with this Service Provider This Service provider was not willing to provide with customers that I could contact to verify that this Service Provider fullfilled it's agreement to a positive conclusion. Also the agreed upon price changed once verbal communication began. I've become very distrustful of this Service Provider.
Response from kantzl:
THE CUSTOMER WAS FRUSTRATED AND IGNORANT

Rating:

Negative

Left by: Cro58 (0)

On: 7/4/2008

For: Diningroom hutch and hope ches

Communication:
Care Of Goods:
Punctuality:
Services As Described:

This service provider was paid up front to deliver our furniture to Michigan. Instead, he drove it to Rhode Island and stored it in a garage till he could find another company to deliver it to Michigan. He convinced the driver that came to move it to Michigan that he'd be paid when he got to the destination, leaving us to pay the 2nd company, also. Do not ever hire this provider for anything. He's as dishonest as they come.
Response from kantzl:
VEHICLE BROKE DOWN SO WE GAVE THE JOB TO SOMEBODY ELSE.

Rating: Cancellation

Left by: jasonperrone (0)

On: 7/1/2008

For: 1 King Size Bedroom Set

No Detailed Feedback Available

The Service Provider did not show up at agreed upon agreed date & time Not sure what I can say. The provider simply did not show up and did not return phone calls.
Response from kantzl:
tHE REASON FOR THIS IS BECAUSE THE CUSTOMER DOESN'T WANT TO PAY COMPANY DEPOSIT.

Rating: Cancellation

Left by: strongmoving (11

)

On: 6/30/2008

For: Hamburg NY to Breckenridge CO

No Detailed Feedback Available

After communicating directly, I am not comfortable with this Service Provider Wanted too high a deposit, no feedback either
Response from kantzl:
STRONG MOVING IS A BUNCH OF CROOKS

Rating: Cancellation

Left by: djaitken (1)

On: 6/27/2008

For: Leftover Furniture

No Detailed Feedback Available

After communicating directly, I am not comfortable with this Service Provider Payment details provided by the shipper were unacceptable (required 75% payment upfront with either cash or local check) and would not accept credit card. Additionally, research on the identified moving company (via provided website) showed inaccurate represenation of DOT # and MC#. Could not verify the ability of the company to perform the agreed to work.
Response from kantzl:
NOT TRUE

Rating: Positive Left for: Zonkercraft (112 ) On: 7/31/2008 For: DINING ROOM HUTCH AND HOPE CHE	thank you
Rating: Cancellation Left for: swahern (1) On: 7/24/2008 For: loveseat and wooden rocking ch	Customer feels I misrepresented my business and/or services
Rating: Cancellation Left for: lhamblet (0) On: 7/11/2008 For: Furniture and 26" TV	Customer cancelled after communicating directly – did not feel comfortable moving forward.
Rating: Cancellation Left for: funnymountain (6) On: 7/6/2008 For: THOMASVILLE ORIENTAL STYLE TAL	Customer could not reach me in a reasonable period of time
Rating: Cancellation Left for: alwaysgoodtools (6) On: 7/6/2008 For: Old Machinery	Customer cancelled after communicating directly – did not feel comfortable moving forward.
Rating: Cancellation Left for: jasonperrone (0) On: 7/1/2008 For: 1 King Size Bedroom Set	I did not show up at agreed upon date and time
Rating: Cancellation Left for: strongmoving (11 ) On: 6/30/2008 For: Hamburg NY to Breckenridge CO	Customer cancelled after communicating directly – did not feel comfortable moving forward.
Rating: Cancellation Left for: djaitken (1) On: 6/27/2008 For: Leftover Furniture	Customer cancelled after communicating directly – did not feel comfortable moving forward.
Rating: Cancellation Left for: brandyp78 (7) On: 6/26/2008 For: Assortment of boxes and plasti	Customer could not reach me in a reasonable period of time
Rating: Cancellation Left for: brian1124 (0) On: 6/23/2008 For: freezer	The customer misrepresented their shipment and I cannot service it CUSTOMER MIS-INFORMED ABL MOVING ABOUT SIZE WEIGHT OF SHIPMENT AND LIED TO COMPANY.

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