PACIFIC MOVERS & TRANSPORTATION

johncook92 (6)
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Company Snapshot*
Company: 

PACIFIC MOVERS & TRANSPORTATION

Entity type: Carrier
Business Type: Local/Regional Moving Company
Carrier Operation: Intrastate Only (Non-Hazardous Material)
CDL#: Upon Request
Insurance: Released Value – $0.60/lb. for no charge
Number of Trucks: 2
Number of Drivers: 2
Locations Served: US Local, US: Nationwide
Categories Served: Household Goods, Household Moves, Motorcycles, Special Care, Vehicles
(PACIFIC MOVERS & TRANS) FAMILY OWNED & OPERATED!!! LOCAL & LONG DISTANCE. WE GUARANTEE THAT OUR CUSTOMERS ARE HAPPY. OR YOU WILL RECEIVE 10% OFF YOUR JOB. ( IN WRITING ) WE GO OUT OF OUR WAY TO KEEP YOU AS A CUST. NO JOB'S TO small OR TO BIG. WE DO IT ALL. NO CHARGE FOR STAIRS OR LONG CARRIES. ALL MATERIALS ARE FOR FREE = INCLUDING BOXES AND TAPE!!!!!!!!!!!!! WE DO RESIDENTIAL AND COMMERCIAL....WE TRAVEL FROM THE WEST COAST TO THE EAST COAST. GET A FREE ESTIMATE TODAY!!!!! SAFE / RELIABLE / FAST / AND MOST IMPORTANT WE ARE ALWAYS ON TIME!!!!! OR 20% OFF YOUR JOB. ALSO IN WRITING.ALL FURNITURE IS BLANKET WRAPPED AND STRETCH WRAPPED. NO EXCEPTIONS. SPECIALIZE IN PACKING AND CRATING!!! ALL PICTURES ARE WRAPPED. OR CRATED. ALL GLASS IS CRATED NO EXCEPTIONS!! WE DON'T BELIEVE IN CLAIMS AT THIS CO. ALL CHINA OR CRYSTAL SHOULD BE PACKED BY THE CARRIER.INS REASONS. NO CHARGE FOR WEEKENDS OR HOLIDAYS. WE DO NOT CHARGE FOR FUEL TO US I GUESS YOU CAN SAY WERE OLD STILL OLD S

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Member Information
Member Since: 10/19/08
Feedback Score: 6
Positive Feedback: 88%
Star Rating:
4.4/5
based on 9 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive: 0 0 0
  Neutral: 0 0 0
  Negative: 0 0 0
  Total Matches:
20
0 0 0
  Cancellations:
7
0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (9)
Feedback Left (19)
Cancellations (7)
Items: 1 - 9 of 9  
Rating: Negative
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: Del S.
On: 11/6/2010
For: 1996 Ford F-150
No Detailed Feedback Available During shipment there was 10 days when John Cook would not receive or return calls. Vehicle was delivered 18 days late and was damaged when it was delivered. He provided the name of a bogus Insurance Company with whom we could file a claim. I was a fool to accept his bid and BS.
Rating: Positive
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: Charlie L.
On: 2/2/2009
For: 1997 Yamaha XT350 325lb enduro
Communication:
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Services as Described:
Shipped motorcycle. Excellent service. Prompt and knowledgable. Great price! Thanks www.revdeals.com
Response from johncook92:
thanks guys for the feedback i really needed that you guys are awesome!!
Rating: Positive
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: Clayton K.
On: 1/20/2009
For: 2007 Kawasaki Ninja ZX-10R
No Detailed Feedback Available Great job.
Response from johncook92:
thanks guys.
Rating: Positive
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: Lauren A.
On: 12/13/2008
For: Volkswagen : FiberglasDune ...
Communication:
Care of Goods:
Punctuality:
Services as Described:
AWESOME communication! Delivered as promised.
Response from johncook92:
thanks guys.
Rating: Positive
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: Jorge R.
On: 12/4/2008
For: 1996 BMW R 1100 GS
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Services as Described:
awesome job by John, he really took care of my bike and got it there on time.. the price was amazing and he just rocked it out.. great person to work with and super friendly... very trusting...
Response from johncook92:
thanks guys.
Rating: Positive
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: Jorge R.
On: 12/4/2008
For: 2001 Audi TT and BMW 1100 G...
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John rocked..!!! Great service.. picked up my vehicles on time in Los Angeles and delivered when promised to Texas.. Very reliable, very professional and most of all very trusting. Really takes care of your stuff. Would definitely call him again for future transports.
Response from johncook92:
you guys are awesome thanks john.
Rating: Positive
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: George R.
On: 12/1/2008
For: 1 Bedroom Apartment
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This was without a doubt the smoothest move in all my years. John and his company were on time and very professional. They took the time to understand the move and how emotional it was.. and did everything right including the little things that count Thank you John from all of us.. The Ramos Family
Response from johncook92:
thanks guys hope to do biz again
Rating: Positive
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: Kristi C.
On: 12/1/2008
For: 1 Bedroom House
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John was great.....Very friendly and easygoing! Everything was packed in the trailer and wrapped up to prevent damage.....Flat rate. Easy to get ahold of---a pleasure to work with and would use again for shipping in the future!
Response from johncook92:
thanks guys .
Rating: Positive
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: Daniel G.
On: 11/10/2008
For: My Big Screen TV
Communication:
Care of Goods:
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Services as Described:
John and Mo were excellent. Quick, professional, courteous, extremely friendly... and most importantly everything was moved in a very safe way - lots of blankets around everything. There were no hidden fees like a bunch of delivery services. Got a great flat rate and it was stuck too. USE JOHN AND HIS CREW - YOU WILL NOT BE DISAPPOINTED!!
Response from johncook92:
THANKS FOR THE GREAT FEEDBACK HOPE TO DO BUSINESS AGAIN JOHN ONE RATE.
Items: 1 - 10 of 19 Page: 1 2 Next > >>
Rating: Cancellation
Left for: team28 (3636+ Positive Feedback)
On: 3/11/2009
For: 1960 Pontiac Bonneville 4dr...
I am no longer able to accommodate this shipment
Rating: Positive
Left for: Charlie L.
On: 1/29/2009
For: 1997 Yamaha XT350 325lb enduro
pleasure doing biz with mark & charlie great since of humor & professional very helpful hope to work with them in the near future thanks guys john cook92.
Rating: Positive
Left for: Julie C.
On: 1/26/2009
For: Studio Apartment moving hou...
great family pleasure doing biz with them
Rating: Cancellation
Left for: Greg T.
On: 1/26/2009
For: 2006 Toyota Tundra
There was a change to the shipping price or terms that could not be resolved truck was broke down nothing you can do about that a check was mailed out.
Rating: Cancellation
Left for: Charles-cesaire S.
On: 1/21/2009
For: 1 DODGE P'UP, 1 SMALL MITSU...
Customer could not reach me in a reasonable period of time the driver was in a area that had no service, driver was stranded with truck problems theres nothing he can do about.
Response from Charles-cesaire S.:
When are you going to refund the $200 you begged me to wire you and the $23 Western Union fee? I want my money back right away. You've lied to the teeth here, John Cook. When you begged for the money, you told me you were an independent contractor hired to actually pick up and deliver the shipment. So, what driver have you referred to in the 3rd tense? You told me later you were in a motel waiting for your truck to be fixed, you'd pick up in 5 days. You vanished ever since. I want my $223!
Rating: Cancellation
Left for: Daniel H.
On: 1/20/2009
For: 2004 Honda VTX 1300
I am no longer able to accommodate this shipment
Rating: Positive
Left for: Bill F.
On: 1/1/2009
For: 2002 Volvo S40
very nice pleasure to work with,very helpful thanks again john.
Rating: Cancellation
Left for: Mark H.
On: 12/19/2008
For: Local Valley Village 2 Bedr...
The customer no longer needed the item(s) shipped
Rating: Cancellation
Left for: Robert B.
On: 12/17/2008
For: Los Angeles,CA. 91316 to No...
I did not show up at agreed upon date and time
Rating: Positive
Left for: Del S.
On: 12/12/2008
For: 1996 Ford F-150
Extremely nice and professional, very, very nice work with. Mr and Mrs. Chadwick are my number customers out of the nineteen years of servicing customers. He never bothered me about his load, called once a day to check on load.
Items: 1 - 7 of 7  
Rating: Cancellation
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: team28 (3636+ Positive Feedback)
On: 3/11/2009
For: 1960 Pontiac Bonneville 4dr...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Service provider picked up our car at auction around 12/20/08, we paid a deposit of over $750, car had not yet been delivered by early February '09. After several broken promises to deliver the car, and service provider quit returning calls or answering his phone we were forced to contact the CHP. Once the cars location was determined we had to contract with another shipper to have it picked up and delivered (expensive!). Overall, this was a terrible experience filled with excuses like broken tr
Rating: Cancellation
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: Greg T.
On: 1/26/2009
For: 2006 Toyota Tundra
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved I made a contract with John Cook to transport a 06 Toyota Tundra truck from L.A. to the St. Louis area on 12-04-08. I sent him a $250 deposit via paypal (this was not requested when the contract was made). He picked up the truck on 12-09-08 and transferred it to another carrier (his employee). I got a call from John Cook (the only call) a week later telling me the driver had an accident and my truck was at an impound yard. He said he would send me the key for the truck (why he had the key I don
Response from johncook92:
you failed to mention your deposit is being sent back to you trucks break down were working on getting it fixed!
Rating: Cancellation
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: Charles-cesaire S.
On: 1/21/2009
For: 1 DODGE P'UP, 1 SMALL MITSU...
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period John Cook's bid was accepted since January 2nd and he failed to pick up shipment and deliver (01-11) as promissed. He pleaded with me to help him with fuel by wiring him $200 in advance. I told him "our company is strickly COD, other than the U-ship required advance deposit." He begged so much that I decided to send him the money out of my own pocket, at the cost of $23.99 Western Union (MTCN:040-180-6970) fee, all of which he said I could deduct from the COD balance. He later called to say his
Response from johncook92:
deposit is being mailed back to the shipper truck broke down 2,800.00 to fix doing the best we can blown head casket.
Rating: Cancellation
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: Daniel H.
On: 1/20/2009
For: 2004 Honda VTX 1300
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment The shipper johncook92 not pick up phones-both numbers and not respond my mails whole 6 days.I lost on storage fees 120 dollars(20 per day) and other than I give this job somebody else!I don t know why people like him doing this busines?I want back deposit and payment 120 for deposit.BAD EXPIRIENCE for 1st booking!With regards Daniel
Response from johncook92:
i was on the road i knew nothing about this didnt know you accepted.
Rating: Cancellation
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: Mark H.
On: 12/19/2008
For: Local Valley Village 2 Bedr...
No Detailed Feedback Available I no longer need my item(s) shipped My wife and I were buying a house and needed to move. However, the day before the purchase of the home, the transaction fell through when the seller was unable to deliver the house to us vacant. As a result, we must cancel this move and request the return of our $60.00 deposit.
Response from johncook92:
the $60.00 deposit you get back from uship.
Rating: Cancellation
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: Robert B.
On: 12/17/2008
For: Los Angeles,CA. 91316 to No...
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time This was the worst experience I have ever had with any mover. I would never refer anyone to this company. After being packed and waiting, John Cook was to call me the night before the move ( December 12th) he never did. When I reached him the next day, he said he made a mistake with the date, and that the pick up should have been the 13th not the 12th and that he would call the eve of the 12. NO CALL from him was made on the 12th in the eve to let me know when he would arrive with his truck. He
Response from johncook92:
i was on the road shipper decided to go with someone else.
Rating: Cancellation
Company: PACIFIC MOVERS & TRANSPORTATION
Left by: McsFreightBrokers (1212+ Positive FeedbackuShip Tracking: Status Updates with Location
On: 12/8/2008
For: HEALTH GARDS TOILET COVER SEAT
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Provider (Carrier) has failed twice, so I want to refund the money pay for this service. I did the shipment thru freight quote.
Response from johncook92:
tried to call the customer his phone was disconnected the other phone # was a fax #!
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