| 10/6/2008 | Service Provider | Positive
| lcharm (0) |
Thank you so much for picking up my horse and taking him to my trainer's farm. Your service was excellent Thank you!
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| 9/12/2008 | Service Provider | Cancellation
| JWinch (0) |
I am unable to reach this Service Provider after a reasonable time period.
I did not misrepresent myself. The shipper wanted to make the ship date 6/30/2008 which I confirmed on 6/15/2008 via email and I still have this email. He even gave me a tentative time of 11:00 - 12:00. I sent him a check for half the shipment which was $125 the next day which he cashed and it cleared the bank 6/25/2008. The shipper called 6/27/2008 to change the date to be 6/29/2008. I agreed before checking with the stable. I called the stable after getting off the phone with the shipper
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Response from jhagerstownr:
Either she or the barn was unreasonable. How can a barn refuse shipment on a horse when I agreed to anytime that day. Do they just not show up all day? I have never seen a barn close for a whole day. Dont they have to feed?
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| 8/29/2008 | Service Provider | Positive
| frony (1) |
joe was helpful with questions i had. very easy transaction. delievered horse in perfect condition and in great time. I highly recomend Joe
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| 8/20/2008 | Service Provider | Cancellation
| majorscowgirl19 (0) |
There was a change to the shipping price or terms that could not be resolved.
i wanted to get bids b4 i booked it n i acidently put a book it price sorry but he can bid on my other ad i put up cuz i need major moved!!!
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Response from jhagerstownr:
Customer decided she wanted this done cheaper after accepting. This seems to be typical of Book it now customers. This is one reason many of us have excessive cancellations, not because we cancel but because the horse owner does.
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| 8/6/2008 | Service Provider | Positive
| MEHDI95 (0) |
Very professional company , great communication , Joe was very patient and professional even when he had to wait both at the marina and on the port due to some delay in paperwork , he didn't complain or leave . I would definetly use you again . Sorry for the delay and thank you for the prompt delivery .
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Response from jhagerstownr:
Great client. There were delays, no fault of the client, but they were very apologetic and very nice people. She and her brother were great to work with and will do business with them anytime. Thank you.
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| 8/6/2008 | Service Provider | Positive
| PonyTales (1) |
Great company unfortunately this horse was not able to be shipped. Problems had accurred and the sale of the horse did not go through. If it did I was sure that the experience would have been a great one.
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| 7/21/2008 | Service Provider | Positive
| Roadhaul (2) |
Shipper was great. Communicated with me and the party I just purchased from very well. Highly recommend and I look forward to using him again. Regards Rob
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Response from jhagerstownr:
Thank you! Pleasure doing business with you and I appreciate your organization. Paid as agreed and a very nice guy.
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| 7/20/2008 | Service Provider | Cancellation
| browerjames (0) |
I no longer need my item(s) shipped.
destination will not allow horse
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Response from jhagerstownr:
I am sorry this did not work out for you.
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| 7/18/2008 | Service Provider | Positive
| AnnClaggett (1) |
This was a good experience. The shipper connected with both pick up and delivery stables, picked up the horse when he said he would, delivered him when he said he would, and handled the horse quietly and competently. I would definitely use him again. Thanks, Joe!
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| Read Story
Response from jhagerstownr:
Thank you. I am sure Monte will work out well for you and your son and I wish you the best.
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| 7/17/2008 | Service Provider | Positive
| zooofwindsor (4) |
everything was wnderful. on time, delivery was on time.clean and there was lots of communication
thanks
shelley
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Response from jhagerstownr:
Thank you! Wish they were all this well planned. Wishing you the best.
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