ROCKY TOP TRANSPORT

  • jcoollol1 (164164+ Positive Feedback)   is | 3/21/2010 at 2:49 PM CST
  • sitting idle in east tn. | 2/21/2010 at 7:43 PM CST
Not in Violation
Company Snapshot*
Company: 

ROCKY TOP TRANSPORT

Entity type: Carrier
Business Type: Independent (with pickup truck/van)
Carrier Operation: Interstate
CDL#: Upon Request
Insurance: Full Value Protection – no additional charge up to $100,000.00; we have 100,000.00 in cargo coverage..
Number of Trucks: 1
Number of Drivers: 2
Locations Served: US: Nationwide, Canada: Nationwide
Categories Served: Boats, Household Goods, Household Moves, Motorcycles, Special Care, Vehicles
We specialize in heavy duty pickup & towing...anything needing to be transported in an open or enclosed trailer, we are the company for you...Boats with trailers, or just about anything else! We are reasonably established on this particular website but also have other years of references. I will guarantee your merchandise to arrive on time and in the condition that it was picked up in. We will deliver items quick, safe, and efficiently. I have been doing hauling and deliveries of large boats and recreational equipment for quite some time. Between my driver and myself, we have approximately 20 yrs experience, and without one complaint or accident claim. And we'll go wherever your need is! Our job is to provide an executive style service for the client, (which is you!) professionally, safely, and efficiently ..& within a reasonable time frame. Thank you AND GOD BLESS

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Member Information
Member Since: 02/07/08
Feedback Score: 164
Positive Feedback: 96%
Star Rating:
4.8/5
based on 184 reviews
  • uShip Sales Rank: #54 of 460,225 overall
  • #1 in Motorcycles & Mopeds
  • #1 in Motorcycles & Power Sports
  • #7 in Go Carts & Dune Buggies
  • See all rankings
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive: 12 79 98
  Neutral: 0 4 4
  Negative: 1 4 4
  Total Matches:
355
30 185 224
  Cancellations:
37
1 13 17
Detailed Feedback
Average Rating (last yr)
Communication
4.5/5
Care of Goods
4.8/5
Punctuality
4.4/5
Services as Described
4.7/5
Feedback Received (184)
Feedback Left (196)
Cancellations (37)
Items: 1 - 10 of 184 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Company: ROCKY TOP TRANSPORT
Left by: Jerry L.
On: 6/17/2013
For: 1979 Yamaha XS 650
Communication:
Care of Goods:
Punctuality:
Services as Described:
Good job with no damage to bike. Would use again. Good to work with.
Rating: Positive
Company: ROCKY TOP TRANSPORT
Left by: Chris S.
On: 6/15/2013
For: Suzuki Hayabusa
Communication:
Care of Goods:
Punctuality:
Services as Described:
shipping was a little slow but bike got here with no damage i would use them again
Rating: Positive
Company: ROCKY TOP TRANSPORT
Left by: Ken V.
On: 6/10/2013
For: Honda Rebel 450 1987
Communication:
Care of Goods:
Punctuality:
Services as Described:
great guy very helpful
Rating: Positive
Company: ROCKY TOP TRANSPORT
Left by: Donald M.
On: 6/9/2013
For: 2008 Honda Shadow Aero
Communication:
Care of Goods:
Punctuality:
Services as Described:
good delivery.helped with unloading.veryy nice and friendly. would highly recommend them to anyone.
Rating: Positive
Company: ROCKY TOP TRANSPORT
Left by: Christopher K.
On: 5/28/2013
For: 1975 Suzuki TS 250
Communication:
Care of Goods:
Punctuality:
Services as Described:
No problems. Thanks.
Rating: Positive
Company: ROCKY TOP TRANSPORT
Left by: Scott A.
On: 5/28/2013
For: 1978 Honda CB 550 K 3
Communication:
Care of Goods:
Punctuality:
Services as Described:
Chris was quick to always get back to me when I had a question. Took longer than expected to get the bike, but due to my location that was acceptable at the price I paid. There was slight damage to the turn signals on the bike but it was minor and I notified Chris of the damage and said I would take care of it.
Rating: Positive
Company: ROCKY TOP TRANSPORT
Left by: Ryan T.
On: 5/27/2013
For: 2004 Triumph Bonneville
Communication:
Care of Goods:
Punctuality:
Services as Described:
I would definitely recommend Chris to ship your motorcycle. He was very communicative, professional, and flexible. He also was way faster than I expected. Highly recommended.
Rating: Positive
Company: ROCKY TOP TRANSPORT
Left by: Clement P.
On: 5/26/2013
For: 1976 Honda CB 750 F
Communication:
Care of Goods:
Punctuality:
Services as Described:
These guys were great. The communication was solid and the price was right. The delivery took a little longer but they were quite experienced with motorcycle delivery and this was reassuring for a cross country ship.
Rating: Positive
Company: ROCKY TOP TRANSPORT
Left by: Allan J.
On: 5/26/2013
For: 1974 BMW
Communication:
Care of Goods:
Punctuality:
Services as Described:
I loved Rockytop and Chris Perry. He picked up my shipment on time and delivered it to me on time. Great service, great guy.
Rating: Positive
Company: ROCKY TOP TRANSPORT
Left by: Gerardo C.
On: 5/24/2013
For: Honda S 90 TWO parts bikes...
Communication:
Care of Goods:
Punctuality:
Services as Described:
good service i will hire on my future shipment service provider deserve to be recommend to other shipper
Items: 1 - 10 of 196 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Left for: Chris S.
On: 6/17/2013
For: Suzuki Hayabusa
Great customer to work with thx alot
Rating: Cancellation
Left for: Frank Q.
On: 6/14/2013
For: 2000 Honda VFR 800 F
I did not show up at agreed upon date and time
Rating: Cancellation
Left for: Frank Q.
On: 6/14/2013
For: 2000 Honda VFR 800 F
A scheduling conflict arose that could not be resolved
Rating: Cancellation
Left for: Marius C.
On: 6/11/2013
For: 2012 Triumph Thruxton
Customer feels I misrepresented my business and/or services We accept all uship payments and are within our pickup and delivery schedule. We can also be reached by email.The customer has already paid and we will accept a payment code with no issues.We have already scheduled this spot in our trailer and it would be a hassle for us to have to reschedule everything.
Rating: Cancellation
Left for: Leonard W.
On: 5/31/2013
For: 1997 Harley-Davidson Softai...
The customer no longer needed the item(s) shipped
Rating: Negative
Left for: Richard D.
On: 5/22/2013
For: 2009 Aprilia Tuono
I returned emails and phone calls and never was able to get in contact with this customer and then had to stand around and waitn2 hours to drop off.We were 2 days late with the Mothers Day holiday but The bike was a race bike delivered in pristine condition.
Rating: Positive
Left for: Laura C.
On: 5/18/2013
For: 2009 Kawasaki ER-6n
Really excellent experience from start to finish.Thx for the tip Laura
Rating: Positive
Left for: Mike M.
On: 5/18/2013
For: 2 motorcycles for transport
Great customer to work with.thx Mike
Rating: Cancellation
Left for: Crishna B.
On: 5/4/2013
For: 1992 Kawasaki ZXR 750
Customer could not reach me in a reasonable period of time
Rating: Positive
Left for: David W.
On: 5/3/2013
For: 2011 Husaberg FE 570
Great to work with thx
Items: 1 - 10 of 37 Page: 1 2 3 4 Next > >>
Rating: Cancellation
Company: ROCKY TOP TRANSPORT
Left by: Frank Q.
On: 6/14/2013
For: 2000 Honda VFR 800 F
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time Shipper couldn't deliver the bike on the agreed schedule - he communicated with me and cooperated very well in Fedexing the contents of the saddlebags on the bike to me so that I could enjoy my vacation. He had collected the bike from my house and staged it to Knoxville; when he couldn't deliver it on time, he offered to return it to my house at no charge, which is completely fair and sensible. I was sad that the shipment was cancelled, but I was very pleased with his efforts to work through t
Rating: Cancellation
Company: ROCKY TOP TRANSPORT
Left by: Frank Q.
On: 6/14/2013
For: 2000 Honda VFR 800 F
No Detailed Feedback Available A scheduling conflict arose that could not be resolved This was the return shipment of a motorcycle - the outbound shipment was cancelled because the shipper couldn't take the bike out on the scheduled time, so this return shipment is likewise cancelled. As noted on the cancellation information for the outbound shipment, the shipper communicated with me on the issue and he was very helpful in working with me to solve the related issues of getting the contents of my saddlebags to me so that I could enjoy my vacation. I would use this shipper again
Rating: Cancellation
Company: ROCKY TOP TRANSPORT
Left by: Marius C.
On: 6/11/2013
For: 2012 Triumph Thruxton
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services Hi, I already contacted customer support about a cancelation and was told to go ahead and fill a request here. After I accepted a bid from the service provider, I noticed in their terms it said "Paid in cash upon delivery." This was not visible from the bid page before accepting the bid. I tried contacting the service provider several times without any response. Since I do not wish to pay in cash and could not get in contact with the service provider in a reasonable time, I would like a fu
Rating: Cancellation
Company: ROCKY TOP TRANSPORT
Left by: Leonard W.
On: 5/31/2013
For: 1997 Harley-Davidson Softai...
No Detailed Feedback Available I no longer need my item(s) shipped Shipment never took place
Rating: Cancellation
Company: ROCKY TOP TRANSPORT
Left by: Crishna B.
On: 5/4/2013
For: 1992 Kawasaki ZXR 750
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period Shipper was quick to answer questions prior to accepting bid, and having deposit payed. Once bid was confirmed and accepted on 4/19, I have not been able to contact Rocky Top VIA E mail or 2 provided telephone numbers at all. One number had a "full mailbox" and would not allow me to even leave any information. The shipper has also had no communication with the seller regarding pickup. No one has had any contact with Rocky Top whats so ever. Shipper has also failed to "pickup" within agreed terms
Response from jcoollol1:
We were delayed in pickup but offered to discount the shipment and left messages for the customer.We were delayed due to a mechanical issue with the truck that had to be corrected.
Rating: Cancellation
Company: ROCKY TOP TRANSPORT
Left by: Asuncion C.
On: 4/29/2013
For: 2007 Suzuki GSR 600
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time Called shipper several times no response. I am very dissatisfied. I would like this put into his reviews. Thank you. Also I'm requesting a refund. Any questions 580-301-0302.
Rating: Cancellation
Company: ROCKY TOP TRANSPORT
Left by: Mark L.
On: 4/20/2013
For: 2001 Suzuki GSX-R 1000
No Detailed Feedback Available I no longer need my item(s) shipped The motorcycle is already scheduled to be shipped with another company on Friday, the listing just wasn't deleted in time since I am at work and couldn't delete it as soon as I could.
Rating: Cancellation
Company: ROCKY TOP TRANSPORT
Left by: Scott O.
On: 4/12/2013
For: 2001 Ultra Avenger
No Detailed Feedback Available I no longer need my item(s) shipped I was never given an opportunity to accept the offer from the provider and the deal fell through on the motorcycle I was going to have shipped, therefore I do not need the service. I spoke with the provider by telephone a few minutes after received his acceptance and explained the I did not need the service and he stated that the cancellation was fine with him and that he would contact USHIP and advise you of the cancellation. Thank-you for your assistance, Scott Orr Phone 505-699-2732 e
Rating: Cancellation
Company: ROCKY TOP TRANSPORT
Left by: Chris C.
On: 3/30/2013
For: 2011 Harley-Davidson Sportster
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time The service provider did not show up at the pick up location as agreed. I have tried to call him for two days with no luck as well as email.
Rating: Cancellation
Company: ROCKY TOP TRANSPORT
Left by: Brian S.
On: 3/7/2013
For: Snap On Tool Box
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider This shipper does not have the proper equipment to ship my item, totally misrepresented themselves.
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