jaytaylor45 (9)

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Company Snapshot *

Company: Professional Movers diane taylor

Categories Served: Household Moves

Number of Drivers: 2

Hello I am a subcontractor for uhaul emove . I have been with them for 4 years. I can provide you with excellent references. I am a 5 star mover if after accepting my bid you are not completely satified with my references you may cancel at any time. I provide every thing from helping hands to full service moves. If i can help please let me know thanks diane taylor professional movers

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Member Information

Member Since:6/13/2007
Feedback Score:9
Positive Feedback:76%

History	Total	1 mo.	6 mo.	12 mo.
Positive	14	0	0	0
Neutral	0	0	0	0
Negative	4	0	0	0
Matches	29	0	0	0
Cancellations	5	0	0	0

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (23)

Feedback Left (16)

Rating:

Negative

Left by: dylynn (0)

On: 5/2/2008

For: boxes/bar b que/bike/ leftover

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Better to hire the 3 stooges to move you. My stuff was picked up in November and finally delivered in the end of April. All calls and emails went unanswered until I hate to notify the sheriffs office twice. When my stuff finally came after 6 months it was destroyed, glass broken, items missing and unusable and someone elses stuff came with mine instead of all my belongings. I thought this mover was heaven sent when we started out but ended up being another mover from hell that overcharged.

Rating:

Negative

Left by: graceyk (0)

On: 1/29/2008

For: 3 Bedroom House

No Detailed Feedback Available

Shipper underestimated necessary trailer size, did not properly protect items, most large items sustained noticeable damage leather furniture punctures/deep gashes keyboard crushed unrepairable. Shipper does not return calls/ changed agreement terms, left a trailer load at pickup point was notified of items by storage owner.Shipper agreed/signed agreement to retrieve items unable to contact, phone messages, email unanswered insufficient equipment/manpower to move large or heavy items-don't use

Rating:

Positive

Left by: nickidj (0)

On: 1/22/2008

For: 1 Bedroom Apartment

No Detailed Feedback Available

The movers are professional and very nice. My move was delayed by 24 hours, but otherwise went smoothly.

Rating: Cancellation

Left by: jl2austin (0)

On: 1/14/2008

For: 2 Bedroom Apartment - Going Ea

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved

Rating: Cancellation

Left by: neumonic (0)

On: 1/14/2008

For: musical equipment needs to be

No Detailed Feedback Available

Service Provider was unable to reach customer after a reasonable period of time

Rating: Cancellation

Left by: norriz (0)

On: 1/14/2008

For: auto rims

No Detailed Feedback Available

Service Provider was unable to reach customer after a reasonable period of time

Rating: Cancellation

Left by: Mdeluxe (0)

On: 1/14/2008

For: barrister bookcase R.Stillman

No Detailed Feedback Available

I no longer needed the item(s) shipped

Rating:

Negative

Left by: burany (0)

On: 1/8/2008

For: 1 Bedroom Apartment in storage

No Detailed Feedback Available

Funny that now im starting to see negative feedback. To make a long story short, half of my things were delivered, I called Dianne, and told her. She remembered seeing some things that might have been mine but she never called me back. I have tried everything, calling, leaving messages and emails. U ship hasnt even replied to any of my complaints either. Its been over three weeks and Im getting pissed.

Rating: Cancellation

Left by: RGTRANSPORT (73

)

On: 1/7/2008

For: 8 x 10 storage unit

No Detailed Feedback Available

I am unable to reach this customer after a reasonable time period For some reason this shipper did not return calls or e mail after she accepted our bid.This occoured even after we decided on a specific date and time to load

Rating:

Positive

Left by: biggs91 (1)

On: 1/7/2008

For: 5+ Bedroom House- 3200 cubic f

No Detailed Feedback Available

Happy with the move. Professional, hard workers. Diane is a pleasure to work with, great communication throughout the whole move. Would recommend, would definitely use again.

Rating: Cancellation Left for: jl2austin (0) On: 1/14/2008 For: 2 Bedroom Apartment - Going Ea	A scheduling conflict arose that could not be resolved dates didnot natch up
Rating: Cancellation Left for: neumonic (0) On: 1/14/2008 For: musical equipment needs to be	I am unable to reach this customer after a reasonable time period no one ever answered phone calls
Rating: Cancellation Left for: norriz (0) On: 1/14/2008 For: auto rims	I am unable to reach this customer after a reasonable time period could never get ahold of anyone
Rating: Cancellation Left for: Mdeluxe (0) On: 1/14/2008 For: barrister bookcase R.Stillman	The customer no longer needed the item(s) shipped no longer needed it shipped
Rating: Positive Left for: biggs91 (1) On: 1/7/2008 For: 5+ Bedroom House- 3200 cubic f	excellent people to work for
Rating: Cancellation Left for: RGTRANSPORT (73 ) On: 1/7/2008 For: 8 x 10 storage unit	Service Provider was unable to reach customer after a reasonable period of time I left 3 massages with no reply. I never got a person on the phone just answering machine. Response from RGTRANSPORT: Just not true.We attempted to reach this person via telephone as well as e mail.We received one call at our office when we were out in the truck,when we tried to return the call she never got back to us.We tried to get ahold of her all the way up to the date that we agreed to load the shipment.
Rating: Positive Left for: trvinc (1) On: 11/18/2007 For: 2 Bedroom Apartment	Excellent person to work for. It was our pleasure. Let me know if i can ever do anything for you. Thanks Diane
Rating: Positive Left for: bstill (6) On: 11/14/2007 For: La-Z-Boy Leather Recliner ,	VERY NICE PEOPLE TO WORK FOR THANKS DIANE Response from bstill: thank you for a great effort.
Rating: Positive Left for: jude24 (4) On: 11/9/2007 For: San Antonio	excellent would provide moving help anytime thanks Diane
Rating: Positive Left for: jude24 (4) On: 11/9/2007 For: Parker, Colorado	great person to do business with thanks jude

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