| 8/20/2007 | Service Provider | Negative
| fitzpa37 (-1) |
Movers showed up late because truck broke down. When they got there the list that they came with was not the same as the contract, thus the truck was not big enough to hold all our stuff. We had to leave some stuff behind! They were ten hours late delivering because driver said he took back roads to go around weight stations because truck too heavy. Charged $1100 extra for that without telling us first! Tried to call and resolve, but would not return calls. Tried email and got no where.
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Response from itsyourmove: Customers listed items on Uship is the items we ageed to move for that price. Customer had 1 room of xtra furn,74boxes, Stuffed his car w/kid toys,lrg tv, and several other pieces. Did not complain about anything until a week after the move. The items left behind were not part of the agreed inventory either. We denied his claim. He was charged a fair discounted price for the extra items and labor. His first demand was refund or he would post a negative rating!!250 moves per mth never an issue!
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| 7/27/2007 | Service Provider | Positive
| mascribner (0) |
This transaction was a very positive experience! My things arrived safely and without any major damage. And all within just about 24 hours from departure. Gene and his drivers stayed in contact with updates consistantly and were very professional and courteous. My belongings were packed/loaded/shipped as though they were their own, with great care. Have saved his contact information and will use again if needed! Thanks for everything!
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| 6/18/2007 | Service Provider | Positive
| jabbar05 (1) |
thank you for everything, especially for waiting at the storage that was very nice of you. you were great. thanks again and may god continue to bless you and your business.
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Response from itsyourmove: No problem! Thank you for your business! If you know of any family or friends looking to move in the future, please tell them about us! Thanks, Gene
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| 6/10/2007 | Service Provider | Positive
| janetosteen (0) |
All About You Moving did a great job for me. They arrived on time each step of the way, communicated often and were professional and very helpful.
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Response from itsyourmove: Thank you for your business and we look forward to working with your family, friends and you in the future. Gene
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| 5/23/2007 | Service Provider | Positive
| davisjenniferc (1) |
The moving expericence was great. They were there on time and provided quick delivery. Shipment received in excellent condition, and very professional service providers. Movers were also very friendly! Thanks Alot!
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Response from itsyourmove: Thanks for your business, please call us if you ever need our services again. Gene
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| 5/13/2007 | Service Provider | Positive
| Bootex (1) |
Shipper communicated every step of the way. Was on time and delivered at the price quoted. Excellent, professional service. Highly recommend. Would use again.
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Response from itsyourmove: Thank you we look forward to you using us again! Gene
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| 4/25/2007 | Service Provider | Positive
| elymarie23 (2) |
My experience with this company was a wonderful one. I had no problems with the carrier what so ever. Thankyou very much for charging me the price I needed to stay within, and bringing all my things to Texas with care. I had no damages to my furniture. Amanda and Kevin were great to work with. I will be sure to contact you again in the future should I need any moving to be done. Thanks again for your hard work. We appreciate it.
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Response from itsyourmove: Thank you! anytime you need us please call. gene
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| 4/24/2007 | Service Provider | Positive
| trip07 (1) |
The two movers assigned to my delivery worked hard and made sure the load was secure to my satisfaction before leaving. They arrived ahead of schedule and unloded the freight carefully and placed items to my satisfaction. Thanks Gene, Kevin and Amanda, your a good team.
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Response from itsyourmove: I look forward to taking care of your family, friends and of course you in the future!! Gene
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| 4/21/2007 | Service Provider | Positive
| stephaniesonnier (1) |
All About You Moving delivered my furniture in great condition and the gentlemen were extremely courteous and efficient. I greatly appreciate Gene for his consideration and accommodation with my budget. I would definitely recommend All About You Moving and look forward to using them in the future. Many thanks.
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Response from itsyourmove: Awesome customer! Would not hesitate to help her or anyone else she knows again. I look forward to taking care of your family, friends and of course you in the future!! Gene
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| 4/17/2007 | Service Provider | Positive
| blucoral (1) |
very helpful, thanks for everything!
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Response from itsyourmove: It was our pleasure! We hope that we can be of service to you, a friend of yours or a family member in the future. Gene
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