uShip Profile

greddy205 (0)

Member Since 08/12/09

Feedback Score:0
Percent Positive:N/A
Total Positive:0
Total Negative:0
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Forum Posts:0
Tips Submitted:0

History	Total	6 mo.	12 mo.
Positive	0	0	0
Neutral	0	0	0
Negative	0	0	0
Matches	1	1	1
Cancellations	1	1	1

Feedback Received (1)

Feedback Left (1)

Rating: Cancellation

Left by: NationalTransportLLC (11

)

On: 8/13/2009

For: Honda : Accord

After communicating directly, I am not comfortable with this customer I am initiating this cancellation because after the customer accepted our bid he called in and placed a second order for a lower price unbeknwonst to us. When we realized the discrepancy we attempted to call the customer to resolve the issue and he stated the only reason he accepted our bid was to get our phone number to place another order and refused to keep the Uship order terms active. We want to make sure Uships rules are followed to keep our account in good standing. We attemped to resolve

Rating: Cancellation

Left for: NationalTransportLLC (11

)

On: 8/13/2009

For: Honda : Accord

There was a change to the shipping price or terms that could not be resolved I intially was placing an order via online. I was having difficulties, so I phoned National Transport LLC. The girl that I spoke to initially placed a separate/ second order knowing that I was trying to complete the order via online. I tried to get Uship's phone number but was refused one. I am not liable for any of Uship's charges; I was charged a total fee of $103.14 dollars ( a deposit fee of $77.90 and a charge fee of $25.24 ).
Response from NationalTransportLLC:
When the customer stated the order was being placed "via online" we assumed it was through our online booking system that is available on our website, we had no idea this was a duplication of a Uship order or we would have completed it as such. We attempted to remedy the situation after we realized what happened and the customer did not want to move forward with the order.

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