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every thing went as promised. The car was picked up and delivered on the dates that were scheduled. The driver was great. The only advise is the dispatchers should be a little more accurate when I was seeking info. Other than that I would give my shipment a high grade, I will use them again. Response from fleetexpress: GREAT CUSTOMER TO WORK WITH
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Thanks for the business. Response from fleetexpress: AWESOME DRIVER JUST AWESOME!!!!!!!!!!!
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Beautiful car better people, payment as scheduled and no issues. WONDERFUL. Response from fleetexpress: awesome service A plus
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Thanks for the business, Tim & Susan, TCD ENTERPRISES Response from fleetexpress: GREAT JOB GREAT SERVICE
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HORRIBLE. DAMAGED CAR, THEN DENIED IT. WE HAD PHOTOS. CAME ALMOST 3 COMPLETE DAYS LATE WITH ZERO COMMUNICATIONS THE LAST TWO DAYS. RICHARD AVOIDED MY CALLS, HIS SUBCONTRACTOR AVOIDED MY CALLS.
I FILED BBB COMPLAINT.
CHECK HIS FEEDBACK, ALL OF US CAN'T BE WRONG! Response from fleetexpress: All untrue customer delayed shipment then wanted us to make it in 2 days... Most not understanding customer ever. God bless
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The shipper gave the shipment to another driver who did not have patience.
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Good 5 stars would wotk with broker again.Thanks
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Really good customer service! Response from fleetexpress: thank you
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Shipment was picked up on 3/29/2013 and was promised on 4/2/2013. On 4/2/2013 at 4:00 PM I called to see if the truck was going to be delivered since I had people waiting at the delivery point to sign for it. I was told that it would not be delivered until 4/4 or 4/5/2013. I asked for a more confirmed date so I could arrange to have somebody present to sign for the delivery. I was told it would be delivered on Friday 4/5/2013. Delivery was made 4/8/2013 at 8:30 PM, wouldn't recomend them! Response from fleetexpress: SORRY DRIVER BROKE DOWN THINGS DO HAPPEN WE WERE ONLY 1 DAY LATE. SORRY FOR INCONVENIENCE VEHICLE ARRIVED WITH NO DAMAGES SORRY FOR DELAY
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We had a terrible experience with this company/broker. Driver did not arrive on-time as promised by broker Richard Kelly(if that is his real name?) Did not return calls at all. Finally arrived 4 days late from promised pick up date, and offered no monetary compensation for inconvenience of leaving us homeless for 3 days. Damaged my convertible top and the driver offered $50 DISCOUNT off my bill for the $700 of DAMAGES to my convertible top. THIS BROKER SUCKS! STAY AWAY, Do your research.... Response from fleetexpress: CUSTOMER IS LYING...NO DAMAGE WAS DONE NOR WAS THERE A CLAIM.... WE PICKED UP THE VEHICLE ON TIME AND DELIVERED ON TIME I DON'T UNDERSTAND WHERE ALL THIS IS COMING FROM WE NEVER EVEN RECEIVED A CALL WITH ANY ISSUES
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