MANTRUK

• ernjun (454)     WORKING ON BETTER PERFORMANCE AND LESS CANCELLATIONS-EXPANDING THE BUSINESS TO BETTER ACCOMODATE CUSTOMERS IN A TIMELY FASHION | 9/26/2010 at 12:37 AM CST
• working on more business and expansion | 9/16/2010 at 7:47 PM CST
• WORKING ON BETTER SERVICE AND IMPROVING PERFORMANCE | 6/12/2010 at 8:39 AM CST

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Company Snapshot*

Company: 

MANTRUK

Entity type: Carrier

Business Type: Local/Regional Moving Company

Carrier Operation: Interstate, Intrastate Only (Non-Hazardous Material)

CDL#: Upon Request

DOT#: 1915301

MC#: 726862

Insurance: Released Value – $0.60/lb. for no charge; Full Value Protection – additional charge; Full Value Protection – no additional charge up to $10,000.00; MOTOR CARGO 10,000 ACCIDENT AND BASIC LIABILITY 300,000

Tracking Options: uShip Status Updates with Location

Number of Trucks: 2

Number of Drivers: 2

Locations Served: US: Nationwide, Canada: Nationwide, International: Worldwide

Categories Served: Household Goods

View Terms & Conditions

I am a small moving company. I can do moves involving loads of 20,000 pounds or less (about 1 to 5 rooms of furniture). We can move just about anything to just about anywhere, and can handle everything from pianos, fine art, crystal and antiques to electronics and computers with the gentle touch they require. I move local and long distance. I specialize in 1 bedroom efficiency, household goods, or anything that needs to be delivered from retail, residences, warehouses and etc. I use any size truck and any size enclosed trailer. I have pads, blankets, dollies and tie downs. I do a lot for Ebay, Craigslist , and sevral others, I have insurance thru a company called insurcargo, and P.A.F Insurance services.Very reasonable and affordable rates.

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Member Information

Member Since:	10/12/06
Feedback Score:	454
Positive Feedback:	95%
Star Rating:	4.8/5 based on 537 reviews
Excessive Cancellations:

Feedback History

		Total	1 mo	6 mo	12 mo
	Positive:	495	0	3	3
	Neutral:	18	0	0	0
	Negative:	24	0	0	0
	Total Matches:	1039	0	0	0
	Cancellations:	181	0	0	0

Detailed Feedback

	Average Rating (last yr)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed

Items: 11 - 20 of 537 Page: << < Prev 1 2 3 4 5 6 7 Next > >>

Rating: Positive Company: MANTRUK Left by: randoma (4) On: 5/3/2011 For: 4 Crates	Communication: Care of Goods: Punctuality: Services as Described:	Great service! Thank you! Response from ernjun: THANKS A MILLION
Rating: Positive Company: MANTRUK Left by: M G. On: 4/20/2011 For: 1 Bedroom Place	Communication: Care of Goods: Punctuality: Services as Described:	Overall good experience. The listed shipper is more of a broker; and thus after booking, I had to deal more so with the shippers directly. There was a moderate delay in the departure and arrival times, but the movers were friendly and helpful. Response from ernjun: THANKS A MILLION
Rating: Positive Company: MANTRUK Left by: Toni S. On: 3/12/2011 For: 3 large boxes	Communication: Care of Goods: Punctuality: Services as Described:	After a few pickup problems the goods were delivered very quickly, thanks for your patience. Response from ernjun: THANKS A MILLION
Rating: Positive Company: MANTRUK Left by: Cheryl J. On: 3/9/2011 For: 3 Pallets (48" x 40")	No Detailed Feedback Available	Response from ernjun: thanks a million
Rating: Positive Company: MANTRUK Left by: Derrick G. On: 2/24/2011 For: Queen Mattress Set	Communication: Care of Goods: Punctuality: Services as Described:	Great shipper. Professional and prompt Response from ernjun: THANKS
Rating: Positive Company: MANTRUK Left by: Chris K. On: 2/18/2011 For: 11 Pallets (48" x 40")	Communication: Care of Goods: Punctuality: Services as Described:	This shipment could not have gone smoother and I couldn't have been happier with the service. Thank you. Response from ernjun: THANKS
Rating: Positive Company: MANTRUK Left by: joanmt (77) On: 2/17/2011 For: 2 pallets to Washington	No Detailed Feedback Available	Ernest...again another great shipment! Thanks! Response from ernjun: THANKS A MILLION
Rating: Positive Company: MANTRUK Left by: Elizabeth M. On: 2/12/2011 For: 15 Boxes of Household Good...	No Detailed Feedback Available	Response from ernjun: thanks a million ernjun
Rating: Positive Company: MANTRUK Left by: Charles M. On: 2/11/2011 For: 3 items for transport	No Detailed Feedback Available	great shipper highly recommended a++++ Response from ernjun: THANKS A MILLION AAA++ ERNJUN
Rating: Positive Company: MANTRUK Left by: Mark B. On: 2/10/2011 For: 1 Pallet - Engine Block and...	Communication: Care of Goods: Services as Described:	Great communication about shipment progress. Weather storm in Mid-West impacted shipping time, but nothing Earnest could control. Item arrived in great condition. Thanks!!! Would recommend and use again in future. Response from ernjun: THANKS A MIILION

Items: 11 - 20 of 180 Page: << < Prev 1 2 3 4 5 6 7 Next > >>

Rating: Cancellation Company: MANTRUK Left by: Ian N. On: 1/6/2011 For: 7 Pallets (48" x 40")	No Detailed Feedback Available	The Service Provider is not able to accommodate this shipment Response from ernjun: pallets need to be secured and wrapped prior to truck picking up-this place had nothing wrapped and secured when the driver got there
Rating: Cancellation Company: MANTRUK Left by: Edwin R. On: 1/5/2011 For: 2 Pallets (48" x 40")	No Detailed Feedback Available	Service Provider cancelled after communicating directly – did not feel comfortable moving forward MANTRUK IS NOT A SERIOUS COMPANY, ERNEST SEND ME A FAKE FEDEX BOL, AND EXPECTED ME TO PAY HIM WITH MONEYGRAM (WHICH IS PROHIBITED BY USHIP) BEFORE PICK UP. AFTER A DAY HE SENT ME AN EMAIL TELLING ME THAT HE HAD PICKED UP MY SHIPMENT (WHICH WASNT TRUE) , AND ASKED ONCE AGAIN FOR MONEY, THRU MONEYGRAM OR WESTERN UNION. THIS GUY KEEPS HARRASING ME WITH EMAILS ALL DAY ASKING FOR MONEY WHEN HE DID NOT PICKED UP MY SHIPMENT AT ALL. PLEASE STAY AWAY FROM THIS SPAM AND REPORT TO USHIP ASAP. Response from ernjun: I AM A FREIGHT BROKER AND BEEN SHIPPING FREIGHT-FOR YEARS. YOU TOLD ME YOU HAD NO OTHER PAY METHOD AND WANTED TO PAY CASH TO DRIVER FEDEX DRIVERS DO NOT TAKE CASH-I SENT YUOU THE CORRECT BOL-YOU THOUGHT I WAS FEDEX DRIVER-I AM THE AGENT-WELL YOU DO NOT UNDERSTAND HOW FREIGHT AND HOW I WORK SO WE WILL MOVE ON-YOU OVER JUSTIFIED ME
Rating: Cancellation Company: MANTRUK Left by: R. S. On: 1/4/2011 For: 1 Pallets (48" x 40") and more	No Detailed Feedback Available	I no longer needed the item(s) shipped Response from ernjun: CUSTOMER CHANGED MIND AND NO LONGER NEEDED SHIPPING
Rating: Cancellation Company: MANTRUK Left by: rebirthdsp (3)  On: 1/3/2011 For: 26 SKIDS OF BEER	No Detailed Feedback Available	The Service Provider did not show up at agreed upon date and time the carrier would not pick up the full load because it was put in as ltl Response from ernjun: THIS LOAD WAS A LITTLE TOO BIG TO HANDE WITH MY LTL ACCOUNT- WILL APPLY FOR A FTL ACCOUNT IN THE FUTURE-BUT GOOD ATTITUDE, PROFESSIONAL AND GOOD COMPANY TO SHIP FOR AAAA++++ ERN
Rating: Cancellation Company: MANTRUK Left by: Gary M. On: 12/24/2010 For: leather sofa	No Detailed Feedback Available	The Service Provider is not able to accommodate this shipment Service provider stuck in snow up north and can not get to my delivery, per the ernest Response from ernjun: Yes snow storm got me
Rating: Cancellation Company: MANTRUK Left by: Greg S. On: 12/11/2010 For: used engine . . all fluids ...	No Detailed Feedback Available	The Service Provider did not show up at agreed upon date and time I accepted ernjun's bid on monday 12-06-2010 and proceeded to pay him in full thru paypal on 12-06-2010 at 15:05 p.s.t.. . his bid clearly states 2 day pick up. . and i even gave him till 12-09-2010 to get paper work for pick up which then would of been 12-10-2010 at the earliest for fedex to pickup . i had to call a carrier myself thrusday evening 12-09-2010 and I was able to get it on a truck within 24 hours, and had to pay them roughly 550. so as of now i have $850 wrapped up in this shipme Response from ernjun: I WAS ON THE ROAD DELAING WITH BAD WEATHER AND THIS CUSTOMER HAD TIME CONSTARINTS AND COULD NOT WAIT BUT HAD POSITIVE ATTITUDE AND WAS VERY PATIENT
Rating: Cancellation Company: MANTRUK Left by: Brooklyn A. On: 12/9/2010 For: EZ Move in Owings Mills - N...	No Detailed Feedback Available	There was a change to the shipping price or terms that could not be resolved Bidder is not who would perform the move -- unhappy with that. Accepted bidder's bid because of his feedback. Person subcontracted to perform the move does not have a hand truck which is needed for the move. There was a discrepancy over the cost which my secretary was told could be "higher". Bidder offered to do the move himself but was unable to commit to a specific time. Wanted to push the move back to Mon 12/6 which is not acceptable. Response from ernjun: THANKS AND SORRY FOR MISCOMMUNICATION!!!! ERNJUN
Rating: Cancellation Company: MANTRUK Left by: Paul W. On: 12/7/2010 For: 2 Pallets (Non-standard)	No Detailed Feedback Available	After communicating directly, I am not comfortable with this Service Provider after numerous attempts trying to communicate with service provider.....very poor if not at all. phone number he gave says no one there by that name. Response from ernjun: What!! What numbers did you call my numbers are good.I emailed you and called you ok well life goes on Sorry for miscommunication
Rating: Cancellation Company: MANTRUK Left by: Steve G. On: 12/6/2010 For: 12 Skids to be transported ...	No Detailed Feedback Available	I no longer needed the item(s) shipped Response from ernjun: THIS PERSON AND COMPANY DECIDED TO CHANGE THERE MIND AND DECIDED TO KEEP IT IN STORAGE INSTEAD
Rating: Cancellation Company: MANTRUK Left by: Daniel F. On: 11/27/2010 For: 1 Pallets (Non-standard)	No Detailed Feedback Available	There was a change to the shipping price or terms that could not be resolved the size and weight were clearly identified on the uship listing. We wasted one week and 20 texts and emails to try to get them to ship this pallet as they agreed to.I believe the shipper blindly bid this shipment not having a clue as to what was involved. In the future the shipper needs to do his homework before blindly accepting bids that they have no abiloity to handle. I'm just glad i didn't send him all the money up front cause i don't know if i'd ever see it again. Response from ernjun: THANKS