ellbooze (3)

Company Snapshot *

Company: ellbooze
Business Type: Independent (with pickup truck/van)
Carrier Operation: Interstate

Payment Methods: Cash, Check, Money Order
Payment Accepted: At pickup, At delivery

Categories Served: Household Goods, Household Moves, Vehicles, Boats, Commercial Freight, Junk Removal, Motorcycles

Number of Trucks: 2
Number of Drivers: 4

Locations Served: US Regional, US Local, US National

View Terms & Conditions

VERY LARGE MARINA IN FT. LAUD. FLORIDA WITH MAQNY TRUCKS AND MULTI-MILLION IN INVENTORY . ALSO 1 MILLION LIABILITY INSURANCE. Also Drive do frequent trips from florida to boston, mostly cargo trips and boat and auto deliveries.

Member Information

Member Since:2/5/2008
Feedback Score:3
Positive Feedback:100%
Excessive Cancellations:4

History	Total	12 mo.
Positive	3	0
Neutral	1	0
Negative	0	0
Matches	10	0
Cancellations	6	2

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (10)

Feedback Left (10)

Rating: Cancellation

Left by: duckegg (65

)

On: 12/5/2008

For: powerhead for my boat 100 lbs.

No Detailed Feedback Available

I am unable to reach this customer after a reasonable time period I have left several messages for the customer to set up a pickup date/time and have had no response. If I could make contact with him, I might still be able to schedule the pickup. However, if the customer no longer needs this item shipped, I would agree to drop the matter and get my "Book it Now" deposit back. Just let me know which way he want to go on this. Gary

Rating: Cancellation

Left by: cgerstle (2)

On: 11/27/2008

For: 1 Bedroom Apartment

No Detailed Feedback Available

I am unable to reach this Service Provider after a reasonable time period I initially had a conflict on shipping dates. Shipper is no longer employed at his reported business phone number and does not respond to e-mail or phone calls

Rating: Cancellation

Left by: leohsi2 (1)

On: 11/15/2008

For: boat and trailer

No Detailed Feedback Available

Service Provider was no longer able to accommodate this shipment

Rating:

Neutral

Left by: Nique4 (2)

On: 11/5/2008

For: Cumberland to Cary 1 bedroom

No Detailed Feedback Available

Good price and helpful team of movers. However, we did have a disagreement over the level of service. I understood Mover, Full Service, to mean that they would pack all my belongings. I ended up having to pack my own belongings - luckily there was not too much and I did have some containers that were usable. Otherwise it would have been a problem.
Response from ellbooze:
Customer had around 8 dishes(dinner plates) and maybe 5 other dishes to bring in her car. Spoke frequently before move and she never mentioned packing(she said everything would be ready to load when we arrived. Also we brought other items that were not on move list for no additional charge. Never mind we did the move for half the price.Thank you too

Rating:

Positive

Left by: Firemarsh1 (1)

On: 11/3/2008

For: 1994 Harley-Davidson 1340 Elec

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Prompt, courteous, and efficient service.

Rating: Cancellation

Left by: racerpowerboats (2)

On: 11/3/2008

For: 30ft. IMP

No Detailed Feedback Available

Service Provider was no longer able to accommodate this shipment

Rating: Cancellation

Left by: rustee1i (1)

On: 11/2/2008

For: 1984 Honda GL 1200 DX Gold Win

No Detailed Feedback Available

Service Provider was no longer able to accommodate this shipment

Rating: Cancellation

Left by: wmcullen (1)

On: 10/29/2008

For: 5 Patio Door Units

No Detailed Feedback Available

Service Provider was no longer able to accommodate this shipment The Service Provider apparently left too little room on board his truck to accomodate the five patio french door units which were correctly described as to size, dimensions and weight. The Service Provider failed to telephone me to advise that he was leaving all five door units at the Huntington, New York Home Depot where they were ready for loading. Moreover, the Service Provider failed to return my two telephone calls. This Service Provider is unreliable and disreputable.
Response from ellbooze:
The customer failed to have the doors properly ready for me. I went 3 1/2 hours out of my way for a 300 dollar pickup and left with nothing. if you can read the shipment) were suppose to be seperated and ready for me to pickup. When i arrived at the Home Depot in Huntington . the doors were sealed together. i gave Home Depot 1 hour to resolve and and seperate them . they kicked there feet and did nothing. They said that is how the customer wants them and that is that.i had a schedule an left.

Rating:

Positive

Left by: gertrudey (1)

On: 10/29/2008

For: 1 Bedroom Place

Communication:
Care Of Goods:
Punctuality:

Transaction went well. Nice guys and good experience.

Rating:

Positive

Left by: CarsnThings (118

)

On: 2/16/2008

For: 2006 Dodge Charger

No Detailed Feedback Available

All went great and will work for them anytime!!!!

Rating: Cancellation Left for: duckegg (65 ) On: 12/5/2008 For: powerhead for my boat 100 lbs.	Service Provider was unable to reach customer after a reasonable period of time
Rating: Cancellation Left for: cgerstle (2) On: 11/27/2008 For: 1 Bedroom Apartment	Customer could not reach me in a reasonable period of time
Rating: Cancellation Left for: leohsi2 (1) On: 11/15/2008 For: boat and trailer	I am no longer able to accommodate this customer’s shipment i HAVE HAD TROUBLE WITH MY TRUCK AND CANT PICK THE BOAT UP ON THE 16TH. THE TRUCK IS IN THE SHOP AND I AM NOT SURE WHEN IT WILL BE OUT.I AM VERY SORRY FOR THE INCONVENIENCE AND WILL CANCEL MY BID SO YOU CAN GET YOUR REFUND AND RELIST THE SHIPMENT.
Rating: Cancellation Left for: racerpowerboats (2) On: 11/3/2008 For: 30ft. IMP	I am no longer able to accommodate this customer’s shipment extensive truck issue will not allow me to make this move
Rating: Cancellation Left for: rustee1i (1) On: 11/2/2008 For: 1984 Honda GL 1200 DX Gold Win	I am no longer able to accommodate this customer’s shipment I have had extensive issues with my truck that will not allw me to continue with this move
Rating: Positive Left for: gertrudey (1) On: 10/30/2008 For: 1 Bedroom Place	very nice person, very good transaction
Rating: Positive Left for: Firemarsh1 (1) On: 10/30/2008 For: 1994 Harley-Davidson 1340 Elec	very nice person, very good transaction
Rating: Positive Left for: Nique4 (2) On: 10/30/2008 For: Cumberland to Cary 1 bedroom	Very nice person. very nice transaction
Rating: Cancellation Left for: wmcullen (1) On: 10/29/2008 For: 5 Patio Door Units	I am no longer able to accommodate this customer’s shipment extensive truck issue will not allow mw to continue with this move
Rating: Positive Left for: CarsnThings (118 ) On: 2/26/2008 For: 2006 Dodge Charger	Very Proffesional, Excellent service Would Highly Recommend!!

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