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elitemoving (-1)

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Company Snapshot *

Company: elitemoving
Carrier Operation: Interstate, Intrastate Only (Non-Hazardous Material)

Locations Served: US Regional, US Local, US National

Number of Trucks: 4
Number of Drivers: 2

Categories Served: Household Goods, Household Moves, Vehicles, Special Care

Member Information

Member Since:8/15/2007
Feedback Score:-1
Positive Feedback:0%
Excessive Cancellations:6

History	Total	1 mo.	6 mo.	12 mo.
Positive	0	0	0	0
Neutral	0	0	0	0
Negative	1	0	0	0
Matches	9	0	0	0
Cancellations	7	0	0	0

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (8)

Feedback Left (7)

Rating: Cancellation Left by: nyberm (0) On: 12/17/2007 For: 2 Bedroom House	No Detailed Feedback Available	The Service Provider misrepresented themselves, their business or their services After accepting the bid from elitemoving I communicated directly with them (Victoria Williams) to make detailed arrangements. I was told they could take care of everything, including temporary storage at their warehouse in NC for an additional charge, to which I agreed. On the date of my move, August 28th, two men and a truck arrived on time. The movers had been subcontracted by elitemovers to load and move my belonings from Germantown, MD to Brevard, NC. When everything did not fit in the
Rating: Cancellation Left by: dnfairchild (0) On: 12/17/2007 For: 5+ Bedroom House Fairchild	No Detailed Feedback Available	The Service Provider misrepresented themselves, their business or their services We have been in constant contact with the alleged service provider. Elite moving has consistantly assured us that the move would be no problem, as late as yesterday afternoon. We are now obviously in a frustrating and unnecessary position. Our house is packed and we have deadlines that we need to meet, such as my son starting school on Tuesday Sept. 4th. I can't believe this is happening. Elite Moving knew they were not going to be able to provide service. Where is my money? They gladly took tha
Rating: Cancellation Left by: akontsas (1) On: 9/7/2007 For: 2 Bedroom Apartment	No Detailed Feedback Available	The Service Provider did not show up at agreed upon agreed date & time SCAM COMPANY STAY AWAY after i accepted bid victoria want me to wire money. paid in full on 8/20 (thank god with a c.c.) on her authorization form she has any charge back will cost 3x amount. I paid 1800.00 w/insurance. so the cost will be 5400.00(that is what she puts on her form) pick up schedualed for 8/20 call and said truck didn't have hitch for suv another truck comming from N.J. be here on 8/22, called said truck stuck in trafic be here on 8/23 no show siad drivers tiered be here on 8/24
Rating: Negative Left by: jzinger67 (0) On: 9/4/2007 For: 2 Bedroom House	No Detailed Feedback Available	This company is a SCAM! They were supposed to pick up our household on 8/29/07...Victoria Williams called after they were already late and explained they had no truck available, she promised they would be there Tuesday, Sept4th between 7am and 9am. They have not shown up, do not answer emails, their phone is busy, the fax number on the credit card authorization form is wrong, and my credit card has already been charged. We are closing on our home in 3 days, and now have NO mover lined up!
Rating: Cancellation Left by: jmcpoyle (0) On: 9/3/2007 For: 2 Bedroom Apartment	No Detailed Feedback Available	After communicating directly, I am not comfortable with this Service Provider After repeated failed attempts to contact Elite moving customer services due to technical difficulties with their phone number and fax number listed on their "credit card authorization form". Following transmission difficulties with the first fax number, we were given a second fax number by Victoria Williams which also failed to transmit our paper work. We were not able to contact customer service for help. The day before we were scheduled to move the phone number given to us was no longer in se
Rating: Cancellation Left by: frugalinda (0) On: 9/3/2007 For: 1 Bedroom Apartment	No Detailed Feedback Available	Service Provider was no longer able to accommodate this shipment I asked mover before accepting the bid if they would still be able to do it and they promptly confirmed. About 2 days later the cancellation was requested. No reason was given. Now that I'm more familiar with the uship system, I don't think I'll accept any bids fron providers that show several cancellations. I'd prefer someone with minor negative feedback, at least you have a prayer of getting your stuff moved.
Rating: Cancellation Left by: mgenendlis (0) On: 9/1/2007 For: 3 Bedroom House	No Detailed Feedback Available	Service Provider was no longer able to accommodate this shipment
Rating: Cancellation Left by: Cub38 (0) On: 8/29/2007 For: Large 2 Bedroom House	No Detailed Feedback Available	After communicating directly, I am not comfortable with this Service Provider Customer accepted bid on 8/24/07. Customer left message for provider at 5:52 PM on 8/24. Customer called provider midday on Monday to request proof of insurance, DOT# and other credential. Provider emailed customer a credit card authorization for instead. Customer finally received Certificate of Insurance and DOT # at 3:18 PM on 8/28/07. Customer was unable to reach insurance provider until today 8/29/07 at 3:35 PM. Customer is unaware of any messages being left by provider. Per the provi

Rating: Cancellation Left for: nyberm (0) On: 12/17/2007 For: 2 Bedroom House	I am no longer able to accommodate this customer’s shipment Our company is having some problems and will not be able to complete move
Rating: Cancellation Left for: dnfairchild (0) On: 12/17/2007 For: 5+ Bedroom House Fairchild	I am no longer able to accommodate this customer’s shipment Our company is having some problems and will not be able to complete move
Rating: Cancellation Left for: akontsas (1) On: 9/7/2007 For: 2 Bedroom Apartment	I did not show up at agreed upon date and time Response from akontsas: they took the money strung me along for 7 days then lost contact. STAY AWAY SCAM COMPANY!!!!
Rating: Cancellation Left for: jmcpoyle (0) On: 9/3/2007 For: 2 Bedroom Apartment	Customer cancelled after communicating directly – did not feel comfortable moving forward.
Rating: Cancellation Left for: frugalinda (0) On: 9/3/2007 For: 1 Bedroom Apartment	I am no longer able to accommodate this customer’s shipment Our company is having some problems and will not be able to complete move
Rating: Cancellation Left for: mgenendlis (0) On: 9/1/2007 For: 3 Bedroom House	I am no longer able to accommodate this customer’s shipment Are company is having some problems and will not be able to complete move Response from mgenendlis: I asked Elite Movers to give me references, but they were not able to provide a long distance reference, so I emailed the shipper directly and told her. She then cancelled, but I have not yet gotten any response about getting my deposit back after several emails.
Rating: Cancellation Left for: Cub38 (0) On: 8/29/2007 For: Large 2 Bedroom House	A scheduling conflict arose that could not be resolved Customer has not got back with me regarding move that is suppose to take place tomorrow. Left couple message and emailed twice. Cant do same day move need to have a paperwork filled out at least 3 days before move is to be done in order to route trucks accordingly.

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