dionsaks (8)

Company Snapshot *

Company: US Canada Auto Transport
Business Type: Freight Forwarder/Broker
Carrier Operation: Interstate

Payment Methods: Credit Card, Check, Money Order, Other
Payment Accepted: Other
Additional Payment Terms: Payment must be made within 72 hours of pick up of vehicle, or prior to drop off of vehicle.

Locations Served: US National, Canada, International

MC Number: 582571

Insurance: Your vehicle is insured at the declared value or book value subject to a $750 deductible.

Categories Served: Household Moves, Vehicles, Boats, Motorcycles

US Canada Auto Transport ships cars, trucks, SUV's, motorcycles, boats and trailers between the USA and Canada, within the USA, and within Canada. We offer door to door service in open and enclosed carriers. Our knowledgable staff can assist with all the cross border requirements arising from purchases, gifts, inheritances, immigration moves, student and work visas, snowbirds, temporary imports, etc. We have been in business for over twenty years providing cross border solutions that work!

Pictures & Videos (4)

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Member Information

Member Since:11/12/2008
Feedback Score:8
Positive Feedback:90%

History	Total	1 mo.	6 mo.	12 mo.
Positive	9	1	2	9
Neutral	0	0	0	0
Negative	1	0	0	1
Matches	24	0	2	22
Cancellations	3	0	1	3

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (13)

Feedback Left (24)

Rating:

Positive

Left by: chaseauto (2)

On: 10/26/2009

For: 2006 Harley-Davidson FXSTBI Ni

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Driver had good communication and did a good job. Thanks

Rating: Cancellation

Left by: madcap954 (0)

On: 8/14/2009

For: 2003 Harley-Davidson FLHTCUI S

No Detailed Feedback Available

There was a change to the shipping price or terms that could not be resolved Uship listed my motorcycle as a sidecar bike, but did not have the proper weight or dimensions in the bidding information. Therefore the company that I listed with, after speaking with their representative was not able to complete the transaction at the agreed upon price.

Rating:

Positive

Left by: shipbmwbike (1)

On: 6/8/2009

For: 1956 Series 1 Land Rover

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Great Shipper! This was not an easy vehicle to move, an antique vehicle in poor shape, but the staff that set up the move for me and the driver that delivered the vehicle were both great. I would definately use them again. Thank you

Rating:

Negative

Left by: Malesicak (1)

On: 4/3/2009

For: 1996 Ford F-150

No Detailed Feedback Available

Very disappointed!No communicating!Pick up 4 days later,delivery 11 days later.Almost contact police and report for stolen.Company can't locate driver for 5 days.When truck arrived it was damaged on the rear end.Damage approximately $2000.Still waiting for pay back for rental and damage claim!
Response from dionsaks:
The transport took longer than expected. We used a trucking company that we have used in the past with great success, but this time they provided poor service. The vehicle was picked up 2/16 and delivered on 3/2. Unfortunately, inaccurate information that came from the trucker was passed on to the customer causing the communication problem. Repair estimates were received by us on 4/1, today is 4/7, insurance companies just do not work that fast. Lowest estimate received from customer is $1,389.

Rating: Cancellation

Left by: kevintu (0)

On: 3/30/2009

For: 2002 Buick Century

No Detailed Feedback Available

Service Provider was unable to reach customer after a reasonable period of time

Rating:

Positive

Left by: khawkins (1)

On: 3/26/2009

For: 2007 Honda CBR 1000 RR Firebla

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Great experience. They worked with me to pickup vehicle in strange location and delivered motorcycle in timely manner. I would definitely use them again

Rating:

Positive

Left by: annejude (3)

On: 3/19/2009

For: Two Motorcycles Seattle to Tor

Communication:
Care Of Goods:
Punctuality:
Services As Described:

The best! This was our first time shipping vehicles and was complicated because we were shipping across the border from US to Canada. Dave helped us every step of the way and was always available and responsive to all our questions, far above and beyond what would be expected. He walked us through everything we needed. I wholeheartedly recommend this shipping service. Great job!

Rating:

Positive

Left by: jeepsrme1 (2)

On: 3/18/2009

For: 6 Wheel Argo Style ATV

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Great help crossing border, picked up when promised, delivered sooner than promised.

Rating: Cancellation

Left by: CoryThatcher (0)

On: 2/16/2009

For: 1 Bedroom Apartment with no fu

No Detailed Feedback Available

There was a change to the shipping price or terms that could not be resolved The price jump up to around $1500 initially which I agreeded to, but 2 weeks prior to shipment, the price jumped up to over $4500 dollars, which is unacceptable to me.

Rating:

Positive

Left by: mybigmaxcat (3)

On: 1/26/2009

For: 1976 Yamaha RD 400 C

No Detailed Feedback Available

Great folks! I would recommend them right now!!!!!!!!!!

Rating: Positive Left for: goldwagon (3) On: 8/28/2009 For: 2004 Mercedes-Benz SL Class
Rating: Positive Left for: frazierl (1) On: 8/28/2009 For: 2008 Harley-Davidson FLSTC Her	Response from frazierl: Excellent services.
Rating: Positive Left for: Harleyship100000 (1) On: 8/28/2009 For: 1999 Harley-Davidson FXDWG Dyn
Rating: Positive Left for: scottybmw07 (1) On: 8/28/2009 For: 2007 BMW R1200GS
Rating: Cancellation Left for: madcap954 (0) On: 8/14/2009 For: 2003 Harley-Davidson FLHTCUI S	There was a change to the shipping price or terms that could not be resolved
Rating: Positive Left for: tuilman (3) On: 6/9/2009 For: 2002 Buick Rendezvous	Very good customer to transport for. Prompt payment, good communication. We would transport for Bill anytime. Enjoy the Rendezvous Bill!
Rating: Positive Left for: podjkay (1) On: 6/8/2009 For: 1976 jaguar XJ	Great working with Patrick. Easy transport, prompt payment. We will transport for Patrick anytime. Enjoy the Jaguar Patrick!
Rating: Positive Left for: shipbmwbike (1) On: 6/8/2009 For: 1956 Series 1 Land Rover	Great working with Brian. Easy to work with. Prompt payment. Would ship for him anytime. Thanks, Brian! Enjoy the Land Rover!
Rating: Positive Left for: kendaomita (1) On: 5/19/2009 For: 2007 Toyota Corolla	Great working with Joseph and Kenda. Prompt payment. Great people. Would happily transport for them again.
Rating: Positive Left for: timjlehman (1) On: 4/9/2009 For: 2004 Kawasaki ZRX 1200 R	Great Customer, Prompt payment, Would ship for Tim anytime! Great working with you Tim!

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