dexterityone (3)

Company Snapshot *

Company: Payne & Company
Business Type: Independent (with pickup truck/van)
Carrier Operation: Interstate

Payment Methods: Cash, Check, Money Order
Payment Accepted: At delivery

Locations Served: US Local

View Terms & Conditions

Number of Trucks: 1
Number of Drivers: 1

Insurance: Released Value – $0.60/lb. for no charge

Categories Served: Household Goods, Household Moves, Special Care, Junk Removal

We offer professional delivery, moving, and relocation services to both commercial and residential clients. If you are a residential customer and need to move locally or nationally, we have a solution that will meet both your needs and budget. At Payne & Company, we believe in performance and leadership, and that’s why we’re taking a leadership position when it comes to service. And that’s the kind of service everybody can appreciate. We do not use day labor or third party moves. We look forward to the opportunity and I am confident you will be pleased with our services.

Member Information

Member Since:4/14/2008
Feedback Score:3
Positive Feedback:80%

History	Total	6 mo.	12 mo.
Positive	4	1	2
Neutral	0	0	0
Negative	1	0	0
Matches	8	1	4
Cancellations	1	1	1

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (6)

Feedback Left (8)

Rating:

Positive

Left by: littlene55 (2)

On: 7/4/2009

For: Items for small 1-bedroom apar

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Very good moving experience with Jimmy. He was right on time for arrival and delivery of my items. In the future I would use definitely use his moving services again.

Rating: Cancellation

Left by: jcharbo (0)

On: 6/6/2009

For: 3 Bedroom House

No Detailed Feedback Available

The Service Provider did not show up at agreed upon agreed date & time the service provider never contacted me and never showed up. I called 20-30 times and left many messages but still have not heard from him.

Rating:

Positive

Left by: txjunquer (2)

On: 4/8/2009

For: Glass Dining Table and Chairs,

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Mover did a great job. He was very easy to communicate with and a pleasure to work with. I would definitely use him again.

Rating:

Negative

Left by: whootz (0)

On: 9/26/2008

For: Local Lake Charles 3 Bedroom H

Communication:
Punctuality:
Services As Described:

I arranged to meet at the house for moving from and he never showed. I was there from before 8 a.m. till after 10 a.m. As far as I know I was not charged anything.
Response from dexterityone:
I tried to contact this shipper to confirm the move and the phone numbers were disconnected. I even emailed her asking her to call me to confirm. I didn't receive a phone call or an email response. I was not going to waste time and money traveling over 2 hours without confirmation of the move. After I finally got in touch with her, she said that she just found out that the phone number was disconnected. We agreed to meet the following morning, and she still left a negative feedback. (??????)

Rating:

Positive

Left by: gfoster1114 (1)

On: 8/7/2008

For: 2 Bedroom House

Read Story

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Excellent service provider. Cooperative, flexible, attentive to customer needs. "Dexterity One" is a man of good character.
Response from dexterityone:
Real pleasant and easy to work with. Great spirits and personalities. Definately would help again if called. Thanks for a nice transaction.

Rating:

Positive

Left by: rande19 (1)

On: 6/14/2008

For: Local Baton Rouge 1 Bedroom Ap

Communication:
Care Of Goods:
Punctuality:
Services As Described:

The move went great. Mover was on time and prepared. Everything was delivered in good condition in a timely fashion. Movers were polite and friendly. Thanks!
Response from dexterityone:
Great move. Everything was together and ready for moving. No surprise add-ons. Shipper was terrific!!!!! Thanks! Great doing business with.

Rating: Positive Left for: littlene55 (2) On: 7/4/2009 For: Items for small 1-bedroom apar	Shipper was very pleasant to deal with. I enjoyed the experience. I would definately move again if she called me.
Rating: Cancellation Left for: jcharbo (0) On: 6/6/2009 For: 3 Bedroom House	I did not show up at agreed upon date and time
Rating: Neutral Left for: whootz (0) On: 4/30/2009 For: Local Lake Charles 3 Bedroom H
Rating: Positive Left for: GreenBeast (1) On: 4/30/2009 For: 1 Bedroom Apartment	Shipper was a delight to work with. She was really pleasant and joyful. Would definately work with again.
Rating: Positive Left for: txjunquer (2) On: 4/8/2009 For: Glass Dining Table and Chairs,	Very pleasant experience; a real joy to work with. Shipper had everything ready to go with no "added" surprises. I would definately move again.
Rating: Positive Left for: efcroft1 (1) On: 2/21/2009 For: 1 Bedroom Apartment
Rating: Positive Left for: gfoster1114 (1) On: 8/2/2008 For: 2 Bedroom House Read Story	Real pleasant and easy to work with. Great spirits and personalities. Definately would help again if called. Thanks for a nice transaction.
Rating: Positive Left for: rande19 (1) On: 6/15/2008 For: Local Baton Rouge 1 Bedroom Ap	Great move. Everything was together and ready for moving. No surprise add-ons. Shipper was terrific!!!!! Thanks! Great doing business with.

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