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desertroyalexpress (3)

Company Snapshot *

Company: DesertRoyalExpress
Business Type: Freight Forwarder/Broker
Carrier Operation: Interstate, Intrastate Only (Non-Hazardous Material)

Other Authority: We utilize the insurance of selected carriers, who

Locations Served: US National, Canada, International

Number of Trucks: 4
Number of Drivers: 6

Insurance: We utilize the insurance of selected carriers, who in turn extend their policies to our clients.

Categories Served: Household Goods, Household Moves, Special Care, Commercial Freight, Junk Removal

About Us Desert Royal Express started in early 2008 with the objective of consolidating high shipping volumes and using our own fleet of vans/trucks to deliver exceptional savings to everyday shippers As a new member of uship.com, we understand the important of customer feedback, and in time thrive to successfully become a premier member on this online organization To be a success our goal is to improve services, reduce administration time and reduce costs to our clients which in turn makes them more successful. We differentiate from our competitors due to our vision, our desire to succeed and our determination, which runs through the entire company. Most of all it’s our passion in our work that sets us apart from all of the rest. With a vast network of freight lines, and local carriers, we are able to use not only our services but our competitors to execute our main objective: Reducing necessary shipping costs for our clients!

Member Information

Member Since:1/28/2009
Feedback Score:3
Positive Feedback:100%
Excessive Cancellations:1

History	Total	12 mo.
Positive	3	3
Neutral	0	0
Negative	0	0
Matches	10	10
Cancellations	2	2

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (5)

Feedback Left (5)

Rating: Cancellation

Left by: GIJenn (2)

On: 3/3/2009

For: Large Boxes Household Goods

No Detailed Feedback Available

After communicating directly, I am not comfortable with this Service Provider I have a really hard time getting an answer to my phone calls and I dont feel comfortable with a company that doesnt have some kind of credentials or license to back them. The web site is "under construction" so it is impossible to do your homework before committing to the transaction.

Rating:

Positive

Left by: jessica01 (0)

On: 2/25/2009

For: large boxes

Read Story

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Desert royal express have done a great service with my shipment, they were quick, efficient, responsive, helpful and best of all they were very good value for money ! I will definately be using this service again, and would highly recommend them to anyone that is thinking of using them. Thanks for the great service desert royal, look forward to doing more business with you in the future !

Rating: Cancellation

Left by: roscioli (1)

On: 2/4/2009

For: 1 pallet of 100 unfolded cardb

No Detailed Feedback Available

After communicating directly, I am not comfortable with this Service Provider I have been notified that service provider has been suspended from Uship and I no longer feel comfortable using this provider.

Rating:

Positive

Left by: MATERACEJUMPER (1)

On: 2/3/2009

For: 2 Medium Sized Boxes

Communication:
Punctuality:
Services As Described:

Thank you. Should get my items today...
Response from desertroyalexpress:
Great Customer,good transaction,look forward to doing more business with them.

Rating:

Positive

Left by: ParamountTransportation (0)

On: 1/30/2009

For: 1 Boxes

Communication:
Care Of Goods:
Punctuality:
Services As Described:

OUTSTANDING SERVICE AND RATES, had a little trouble with there phones but WELL WORTH THE SHORT WAIT, PICKED UP JUST AS THEY SAID IT WOULD BE!
Response from desertroyalexpress:
Thank you for your recent transaction,its been a pleasure.We look forward to doing business with you in the future.

Rating: Cancellation Left for: GIJenn (2) On: 3/3/2009 For: Large Boxes Household Goods	Customer cancelled after communicating directly – did not feel comfortable moving forward.
Rating: Cancellation Left for: roscioli (1) On: 2/4/2009 For: 1 pallet of 100 unfolded cardb	Customer cancelled after communicating directly – did not feel comfortable moving forward.
Rating: Positive Left for: MATERACEJUMPER (1) On: 2/4/2009 For: 2 Medium Sized Boxes	Graet customer,look forward to doing business with them in the future.
Rating: Positive Left for: wsalembier (1) On: 2/2/2009 For: 14 Cardboard Boxes	Excellent Customer,great transaction, look forward to doing business with them in the future.
Rating: Positive Left for: Jpappainio (2) On: 1/30/2009 For: Samsung Rear Projection Televi Read Story	Great client ,thanks alot!

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