dbrackett22 (69)

Company Snapshot *

Company: brackett and sons
Business Type: Independent (with pickup truck/van)
Carrier Operation: Interstate

Insurance: Full Value Protection – additional charge

Categories Served: Household Goods, Household Moves, Vehicles, Boats, Special Care, Commercial Freight, Pets & Livestock, Food & Agriculture, Junk Removal, Motorcycles

Number of Trucks: 2
Number of Drivers: 3

Locations Served: US Regional, US Local

Member Information

Member Since:8/30/2007
Feedback Score:69
Positive Feedback:96%

History	Total	12 mo.
Positive	73	0
Neutral	1	1
Negative	3	0
Matches	97	0
Cancellations	5	0

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (82)

Feedback Left (95)

Rating:

Neutral

Left by: mrliquid (2)

On: 12/4/2008

For: Border Collie Pup - VA to FL

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Rating:

Positive

Left by: Appliance2Day (6)

On: 2/11/2008

For: NEW GE STAINLESS STEEL TRASH C

No Detailed Feedback Available

THANK YOU! THANK YOU!
Response from dbrackett22:
Thank you for the business

Rating: Cancellation

Left by: stanca (1)

On: 2/8/2008

For: Life Fitness C9i Upright LifeC

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services Provider said the move would be no problem. Confirmed with me and the seller of the product in Miami, Fla., to move product to El Paso, Texas. Paid provider and money was taken through paypal. Cancelled on day of mentioned pickup. Attempted to call but had disconnected both phone numbers that had passed on. Very questionable to have even accepted. I want my full refund from this transaction.
Response from dbrackett22:
All money refunded and company shut down.

Rating:

Negative

Left by: DRivers (1)

On: 2/6/2008

For: 1960 MIghty Mite Jeep

No Detailed Feedback Available

Carrier kept promising to send or deliver $150 overpayment to me and never has. now their phones are changed/disconnected. Not an honest group to do business with...avoid at all cost!
Response from dbrackett22:
Tried to get extra 150 kickback from Ebay buyer and receiving end would not pay it.Then shipper tried to get extra 150 kickback money out of us.We completed shipment for what we bid.

Rating:

Positive

Left by: jari5 (22

)

On: 2/5/2008

For: 1985 Kawasaki

No Detailed Feedback Available

Excellent service, thank you!
Response from dbrackett22:
Thank you for the business.

Rating:

Positive

Left by: ssglobal2007 (1)

On: 2/4/2008

For: 2005 YAMAHA GRIZZLY 660 RHINO

No Detailed Feedback Available

They had a few problems with equipment but got it here in a reasonably timely manner safe and sound
Response from dbrackett22:
Primary truck out of business.Tried using sons truck.What a mistake.Destroyed perfect 100% feedback account.

Rating:

Negative

Left by: katiejoy (0)

On: 1/31/2008

For: Queen Size Bed

No Detailed Feedback Available

They picked up our goods on 1/24 and promised delivery by 1/28 through 1/30. When we tried to call them on 1/30, we found out all their numbers had been disconnected and saw in their comments that they are out of business---WITH OUR GOODS STILL NOT DELIVERED OR ACCOUNTED FOR. They accepted full payment and have not tried to call or e-mail us about this situation. We have totally been conned out of our goods. They couldn't care less now, since they are out of business. Expensive lesson for us

Rating: Cancellation

Left by: tonyapinheiro (1)

On: 1/28/2008

For: French Door Bottom Freezer Ref

No Detailed Feedback Available

Service Provider was no longer able to accommodate this shipment
Response from dbrackett22:
All money refunded and company shut down.

Rating: Cancellation

Left by: BarristerBaron69 (87

)

On: 1/25/2008

For: 6 Barrister Bookcases

No Detailed Feedback Available

Service Provider was no longer able to accommodate this shipment
Response from dbrackett22:
All money refunded and company shut down.

Rating:

Negative

Left by: atlaspro (-1)

On: 1/21/2008

For: refrigerator freezer

No Detailed Feedback Available

Shipment received 2 days late, due to mechanical problems and numerous delays. Shipment also arrived damaged. Inexperienced mover (20 year old) laid the refrigerator down on its side. There is an obvious dent in the refrigerator, and we will need to file an insurance claim for the damages. This experience left a lot to be desired.
Response from dbrackett22:
Primary truck in transmission shop.Asked to cancel or postpone.Shipper insisted on shipment.Used sons truck and it broke down in 14 degree weather with gale force winds in North Texas.Kept driving per shipper with bad attitude and made a dent from straps holding fridge.Fridge was only laid down enough to pull up on trailer.Shipment was supposed to be door to door.Removed old fridge and installed used.Removed doors on house.All at no extra charge.Sorry about the damage and sorry I didn't cancel

Rating: Cancellation Left for: stanca (1) On: 2/8/2008 For: Life Fitness C9i Upright LifeC	I am no longer able to accommodate this customer’s shipment No longer in business.Truck junked
Rating: Cancellation Left for: tonyapinheiro (1) On: 1/28/2008 For: French Door Bottom Freezer Ref	I am no longer able to accommodate this customer’s shipment No longer in business.Truck junked
Rating: Cancellation Left for: BarristerBaron69 (87 ) On: 1/25/2008 For: 6 Barrister Bookcases	I am no longer able to accommodate this customer’s shipment No longer in business.Truck junked
Rating: Negative Left for: atlaspro (-1) On: 1/25/2008 For: refrigerator freezer	Guy is a total jerk.Was told shipment should be stopped and said deliver anyway then complained when gale force winds that stopped 18 wheelers dented his used 5 year old fridge.Then put in claim to get a new one.Sounds like fraud to me at my expense.Even his sister said he was a jerk.Avoid this guy at all cost. Response from atlaspro: Now you are making this personal.
Rating: Positive Left for: Appliance2Day (6) On: 1/20/2008 For: NEW GE STAINLESS STEEL TRASH C	Paid as agreed.Would highly recomend this shipper and his product.Keep us in mind for any further shipments.
Rating: Positive Left for: ssglobal2007 (1) On: 1/20/2008 For: 2005 YAMAHA GRIZZLY 660 RHINO	Paid as agreed.Would Highly recomend.Thanks for the business.Sorry it was so late at night.
Rating: Positive Left for: sailorbob1988 (1) On: 1/20/2008 For: Custom Made Dinning Room Table	Paid as agreed.Would highly recomend.Very understanding person.Sorry it was so late at night.
Rating: Positive Left for: kentcrawford (1) On: 1/11/2008 For: Monitor Rack	Paid as agreed.Would highly recomend.
Rating: Positive Left for: eihowes (1) On: 1/2/2008 For: Refrigerator	Paid as agreed.Would recomend this shipper.
Rating: Positive Left for: or1535 (1) On: 12/31/2007 For: mimi's bedroom furniture	paid as agreed.Would recomend this shipper Response from or1535: Very prompt, on schedule for pickup and for delivery.

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