ctscbob (87)

Company Snapshot *

Company: Washburn Moving LLC
Carrier Operation: Interstate

Insurance: Released Value – $0.60/lb. for no charge
Full Value Protection – additional charge

Categories Served: Household Goods, Household Moves, Vehicles, Special Care, Commercial Freight

Payment Methods: Cash, Credit Card, Money Order
Payment Accepted: Before pickup, At pickup, At delivery
Additional Payment Terms: Deposit may be required on certain shipments

Locations Served: US Local, US National

We are a small, locally owned moving and freight co., with 14 years experience, providing 48 state coverage if needed. Member since 2001. We use both 15 ft and 24 ft box trucks, non cdl., liftgate service available. WE USE BIO-DIESEL AND GASAHOL WHEN AVAILABLE!! Please read our excellent feedback from some of our highly satisfied customers.

Member Information

Member Since:2/9/2006
Feedback Score:87
Positive Feedback:99%

uShip Sales Rank: #468 of 166,767 overall
#26 in 2 BR Apt
#59 in Pianos
#69 in Household Goods
See all rankings

History	Total	1 mo.	6 mo.	12 mo.
Positive	89	7	15	23
Neutral	2	0	0	0
Negative	1	0	0	0
Matches	148	11	26	41
Cancellations	24	3	5	9

Detailed Feedback	Avg. Rating (last yr.)
Communication	4.9/5
Care of Goods	4.9/5
Punctuality	4.8/5
Services as Described	4.9/5
Average	4.9/5

Feedback Received (111)

Feedback Left (142)

Rating:

Positive

Left by: rcn2day (1)

On: 10/22/2009

For: 15 furniture items for transpo

Communication:
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When you're looking for someone to move your things, consider Bob first! He just moved my furniture into storage. He was the first bidder to have read my requirements before responding, I did not need to ask additional questions. On the day of the move, he was on-time, packed and moved my things with care and put them tightly and carefully into storage. You won't go wrong with this capabable, friendly and professional gentleman!
Response from ctscbob:
Thx for your kind words. Let me know when you are ready to go to Baltimore.

Rating:

Positive

Left by: sneakypetepup (1)

On: 10/22/2009

For: Dining Room Furniture

Read Story

Communication:
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Bob was professional, prompt and courteous. Dining Room set left and arrived without a hitch. Smooth move from VA to NJ! I will use Bob again for any future moves.
Response from ctscbob:
Thx for your kind words. Call me any time.

Rating:

Positive

Left by: alanmarcj (1)

On: 9/22/2009

For: 13 furniture items for transpo

Communication:
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everything went off without a hitch. good communication to set up the delivery and went off on time on the days we etablished. when it appeared Bob would be abit late (about 1 hour) at the pick up he called and arrived then on time. the delivery time was precisely as agreed to. all the furniture arrived safely.
Response from ctscbob:
Thx for your kind words. Call me any time.

Rating: Cancellation

Left by: NIKPARVAR (6)

On: 7/30/2009

For: PHILLIPS CR-IR341 IMAGING STOR

No Detailed Feedback Available

Service Provider was unable to reach customer after a reasonable period of time
Response from ctscbob:
After waiting for the needed releases, and for a fax number for sending a contract, I am not confident of this customer.

Rating:

Positive

Left by: raggedyann1851 (1)

On: 7/25/2009

For: 3 Bedroom House

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Wow, what a pleasant experience. I would highly recommend this mover and would not hesitate to use again. Very polite and hard worker.
Response from ctscbob:
Thanks for your kind words. Let me know when the shrine to Jr. is ready for visitation!

Rating:

Positive

Left by: hlee321 (1)

On: 7/8/2009

For: 1 Bedroom Apartment with very

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Bob was really pleasant to work with. I had a small apartment to move from Texas to NJ, so he came by himself. I volunteered to help him out and even got some friends to help on the receiving end to make the unloading go faster since I ended up having a lot more boxes than originally planned. Everything came back in good condition and he even stored my things for a few days before I could make it up to NJ.

Rating: Cancellation

Left by: garyw86 (1)

On: 6/25/2009

For: 2 Bedroom House

No Detailed Feedback Available

The Service Provider is not able to accommodate my shipment He cannot meet my timetable
Response from ctscbob:
Customer accepted bid (finally), clearly stating Sunday pickup with his crew providing load assistance. (Using his crew was his idea to save $$$) Now I am told his crew is unavailable for Sunday pickup, and he is unwilling to pay extra for my crew of loaders. I was willing and able to do the job in the time frame specified in the bid that was accepted, but the customer has changed the requirements and is not willing to pay for the increased labor costs involved. No hard feelings, good luck.

Rating:

Positive

Left by: brucejwade (1)

On: 6/17/2009

For: Furniture for Kathy

Read Story

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Thanks, Bob, for good packing, unloading, and keeping us thoroughly informed. Great job!

Rating:

Positive

Left by: Boydmd (1)

On: 6/15/2009

For: Three antique cabinets plus

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Right on time. Excellent price. Everything went as Bob said it would. A pleasure.

Rating:

Positive

Left by: skeetsroh (3)

On: 6/9/2009

For: BOXED ITEMS FROM STORAGE TO FR

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Prompt, professional, good communication ... would use him again

Rating: Positive Left for: serman (3) On: 11/10/2009 For: Simplicity Regent Mower, Bad M	Nice and easy, help on both ends to roll the unit. Call me again any time. Thx, Bob.
Rating: Positive Left for: evanlee (5) On: 11/5/2009 For: 5 furniture items for transpor	Thx for choosing Washburn Moving. Call me any time.
Rating: Positive Left for: sneakypetepup (1) On: 10/21/2009 For: Dining Room Furniture Read Story	Good experience moving these few pieces to New Jersey. Call me anythime.
Rating: Positive Left for: rcn2day (1) On: 10/21/2009 For: 15 furniture items for transpo	Very good experience moving this small load into storage. Thanks again.
Rating: Positive Left for: RosalieC (1) On: 10/20/2009 For: 4 furniture items for transpor	Thanks for making this such an easy trip. Call me anytime.
Rating: Positive Left for: smitty52084 (1) On: 10/6/2009 For: 5 furniture items for transpor	Great couple, very pleasant to work with. Sorry for the confusion between "10" and "100", and thx again for all your help.
Rating: Positive Left for: SusanMooring (1) On: 9/23/2009 For: 2 Bedroom Place	Nice people, glad to work for them. Call me again next year when you are ready for a bigger house. Good luck organizing that garage. Thx again, Bob.
Rating: Positive Left for: BK2NOVA (2) On: 9/23/2009 For: Just a Bed, Couch, and a few b	All went well with the exception of a large sofa not fitting through a small, severely angled entry way in a house cut up for apartments. The landlord was most accomodating in trying to get this in by removing doors, etc. Hope all works well for you.
Rating: Positive Left for: zenbling (1) On: 9/23/2009 For: Dresser	All went well, customer helped unload as previously arranged. I hope your other movers finally showed up. Thx again.
Rating: Positive Left for: alanmarcj (1) On: 9/23/2009 For: 13 furniture items for transpo

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