Go Deep Xpress

ctaylor82 (6262+ Positive Feedback)
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Company Snapshot*
Company: 

Go Deep Xpress

Entity type: Carrier
Business Type: Trucking Company
Carrier Operation: Interstate
CDL#: xxxxx261
Categories Served: Boats, Full Truckload Freight, Heavy Equipment, LTL, Special Care
Trailer Type: Flatbed, Other
Number of Trucks: 1
Number of Drivers: 1
Locations Served: US: Nationwide
View Terms & Conditions
Go Deep Xpress was founded in 2005 by Charles Taylor. Charlie, as he's affectionately known is a Rice University graduate and former NFL football player. Charlie is a past Presidential Appointee of former President George H. W. Bush. He was a sub-cabinet level appointee and member of the prestigious Senior Executive Service. Charlie is also a retired Investment Banker. In that capacity he participated in over $1 billion in municipal bond financings. Go Deep Xpress provides short and long-haul delivery services. We are capable of transporting lengths up to 45 feet long and weight up to 30,000 lbs. We specialize in large boats, palletized material, oil field equipment, construction and industrial machinery. Our goal is customer satisfaction and Charlie uses the same drive that has made him successful in life to serve his clients. We believe in honesty, integrity and goodwill. Please consider Go Deep Xpress for your transportation needs. Go Deep Xpress, "when you really gotta have it".

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Member Information
Member Since: 05/22/08
Feedback Score: 62
Positive Feedback: 94%
Star Rating:
4.7/5
based on 71 reviews
Excessive Cancellations: 2
  • uShip Sales Rank: #178 of 448,978 overall
  • #14 in Power Boats
  • #17 in Boats
  • See all rankings
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
66
 2 7 11
  Neutral:
1
 0 0 0
  Negative:
4
 0 0 1
  Total Matches:
144
 2 12 25
  Cancellations:
26
 0 2 5
Detailed Feedback
Average Rating (last yr)
Communication
5.0/5
Care of Goods
5.0/5
Punctuality
4.9/5
Services as Described
5.0/5
Feedback Received (71)
Feedback Left (116)
Cancellations (26)
Items: 61 - 70 of 71 Page: << < Prev 2 3 4 5 6 7 8 Next > >>
Rating: Positive
Company: Go Deep Xpress
Left by: Ron S.
On: 1/20/2009
For: 1959 nash metropolitan
Communication:
Care of Goods:
Punctuality:
Services as Described:
Ctyaylor exceded my expictations and was very professiona and I will use him again with all of my Classic cars.. Ron
Rating: Positive
Company: Go Deep Xpress
Left by: Suzanne N.
On: 1/15/2009
For: 1 Large Item
Communication:
Care of Goods:
Punctuality:
Services as Described:
Communication with this company was great. Delivery arrived on date originally quoted and in great condition. Will do business with them again in future.
Response from ctaylor82:
Suzanne was wonderful to work with. Thanks a million.
Rating: Positive
Company: Go Deep Xpress
Left by: condor86 (6)
On: 1/15/2009
For: glacier bay
Communication:
Care of Goods:
Punctuality:
Services as Described:
Great shipper. Will definitely use again. Boat was delivered is great condition, owner was friendly and very accomodating. Thank you!
Rating: Positive
Company: Go Deep Xpress
Left by: Scott R.
On: 1/6/2009
For: 1977 Chevy One-Car Hauler
Communication:
Care of Goods:
Punctuality:
Services as Described:
Excellent service by CTaylor. On time and exactly as advertised...we shippers can't ask for anything more than that. Easy communication with both driver and dispatch office; I will use again I'm sure. Thanks Charlie!
Rating: Positive
Company: Go Deep Xpress
Left by: Rogelio E.
On: 12/22/2008
For: kawasaki 550 jetski
Communication:
Care of Goods:
Punctuality:
Services as Described:
Folks, one of two companies I have done business through uShip, and let me tell you their communication is awesome, service is even better. Can't have enough communication while doing any business. Could do business with Go Deep one more time in the near future. This time from California. Even if they take a little bit longer, they will get the job done. Thanks for your help. Best wishes.
Rating: Positive
Company: Go Deep Xpress
Left by: Chuck O.
On: 12/10/2008
For: 1999 Genie S40 Arial Lift
Communication:
Care of Goods:
Punctuality:
Services as Described:
Very prompt and his office kept us informed the whole time. Would recommend.
Response from ctaylor82:
Thanks for your business Chuck. You were great to work with. Look forward to working with you again. Just call.
Rating: Positive
Company: Go Deep Xpress
Left by: Sunil G.
On: 12/7/2008
For: 1996 Toyota Camry
Communication:
Care of Goods:
Punctuality:
Services as Described:
Excellent progress tracking, On-time delivery, superb price. Delivered my car from Ft. Lauderdale to Houston sooner than expected. The driver even made sure the battery was fully charged before leaving premises. Keep up the good work. Thanks.
Rating: Positive
Company: Go Deep Xpress
Left by: Chris N.
On: 12/1/2008
For: 2007 Vespa Granturismo
Communication:
Care of Goods:
Punctuality:
Services as Described:
Mr. Taylor picked the shipment up within minutes of the scheduled time and dropped it off exactly when he said he would. The pricing was spot-on! I will be using him for alot more of my shipments. A very professional company. I am very very satisfied.
Rating: Negative
Company: Go Deep Xpress
Left by: Obinna E.
On: 10/29/2008
For: 2 vehicles for transport
Punctuality:
Did not pick one of the cars, refuses to pay the storage fees as agreed
Response from ctaylor82:
Shipper paid for 2 cars but requested that 3 be picked up. Shipper did not pay for 3rd car as agreed so only 2 were picked up and delivered.
Rating: Negative
Company: Go Deep Xpress
Left by: Osvaldo S.
On: 9/30/2008
For: NUSA DUA GFB 344 2008
Communication:
Care of Goods:
Punctuality:
Services as Described:
THEY TOOK 12 DAYS FROM HOUSTON TO FORT LAUDERDALE, LIED TO ME BECAUSE THEY SAID IT WAS TRAFFIC RE ROUTING DELAYS ETC, AND THE TRUTH WAS THAT THEY MESSED UP BOTH MY BOATS, DAMAGED BIG TIME AND DIDNT TELL ME ANYTHING UNTIL I GOT THEM TODAY IN PORT EVERGLADES. THIS PEOPLE ARE ABSOLUTELY UNRELIABLE, THEY LIE A LOT AND ON TOP OF EVERYTHING HIJACKED MY CARGO BECAUSE THEY WANTED MORE THAN THE AMOUNT AGREED UPON. ALMOST 100% MORE TO COVER FOR THEIR LOSSES WITHOUT EVEN HESITATING FOR A MINUTE.
Response from ctaylor82:
Boat in question was not listed on uship. Done as "add on". Shipper did not provide correct wt and ht for boat. The significant extra wt and ht required permits, trip re-routing and therefore extra fuel. At conclusion of trip the shipper refused to pay balance and the Broward County Sheriff's dept allowed me to keep the boat until I was paid my balance or the issue was settled in court.
Items: 61 - 70 of 116 Page: << < Prev 2 3 4 5 6 7 8 9 10 11 12 Next > >>
Rating: Positive
Left for: David B.
On: 4/28/2010
For: pile driver
Good shipper. Thanks for the business David and Dan.
Rating: Positive
Left for: Gene M.
On: 4/21/2010
For: 33 World Cat 33TE on trailer
Good shipment. We worked through all the details with Gene. He was a wonderful gentleman and a true professional. I thoroughly enjoyed meeting him. The 33' World Cat was delivered in prestine condition. We look forward to working with Gene in the future when the opportunity arises. Gene thank you so much for allowing Go Deep Xpress to service your transport needs. Regards, Charlie Taylor
Rating: Positive
Left for: Rodney H.
On: 4/2/2010
For: heavy equipment item for tr...
Shipment was picked up and delivered according to the agreement. Rodney was a great shipper. We had great communication throughout the transaction and it was very smooth. Thank you Rodney for the business.
Rating: Positive
Left for: Cynthia B.
On: 3/29/2010
For: Hobie Getaway Sailboat on T...
Cynthia was a great shipper. Easy to communicate and do business with. It was a pleasure attending to her transportation needs. Cynthia we hope you and your family enjoy the hobie, just in time for spring and summer. It looks like a lot of fun.
Rating: Positive
Left for: Paul B.
On: 3/7/2010
For: Construction Trailer - Cabl...
After trying numerous times to pickup the item, we were finally able to get in touch with the person at the pick up site retrieve the item. It was then delivered to Florida promtly. The shipper and I stayed in touch and we persisted until we got the shipment completed. Thanks for the business and hope you are doing ok in Haita Paul. Let us hear from you.
Rating: Positive
Left for: Fardeen C.
On: 3/7/2010
For: Military Boom crane
Item was picked up at a military installation and delivered on schedule. The shipper, Mr. Fardeen was an excellent shipper that communicated effectively which made the shipment very smooth. His associate, Wayne was also very helpful. Thanks for the business. Look forward to doing further business with Mr. Fardeen.
Rating: Cancellation
Left for: John H.
On: 1/26/2010
For: John Deere Sickle Bar Mower...
A scheduling conflict arose that could not be resolved
Response from John H.:
Charlie Taylor of GoDeepExpress. has NOT refunded the payment I made for his non-service. ctaylor won the bid, I paid and Charlie did not make the pickup and had not refunded payment of $275. His phone service does not return calls. I paid in Dec. 2009 and cancelled in mid-jan. 2010. Charlies emails said he would refund, to date he has not. Be Carefull on these prepaid service providers. You may loose your mony and not receive the services they said they would. I'll be contacting my county D.A.
Rating: Positive
Left for: Greg K.
On: 1/5/2010
For: 1 Pallets (Non-standard)
After weather and mechanical delays in the same trip (a rarity), we got the truck bed delivered to Houston without a problem or a scratch. We appreciate Greg's patience and look forward to working with him on future loads. Thanks for the business Greg.
Rating: Positive
Left for: Jose M.
On: 1/5/2010
For: Bobcat T190
Other than a mechanical delay the bobcat was delivered without incident. Jose was a great client and showed good patience while the truck was repaired. We look forward to working with him in the future. Thanks for the business Jose.
Rating: Positive
Left for: cprasad (4)
On: 1/4/2010
For: Yale ERC060 -Fork Lift
After a mechanical delay that took longer than usual, the shipment was delivered to Kenner. Christopher was a wonderful client and we appreciate his patience through the process. If the opportunity arises again we would love to work with him on future shipments. Thanks Christopher for the business and enjoy that forklift. Charlie
Items: 1 - 10 of 26 Page: 1 2 3 Next > >>
Rating: Cancellation
Company: Go Deep Xpress
Left by: Tony D.
On: 2/20/2013
For: 1997 Carver 280
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved I need the boat picked up no later than Wednesday Feb 27th. If this can't be accomodated, I must cancel.
Rating: Cancellation
Company: Go Deep Xpress
Left by: Michael C.
On: 1/16/2013
For: 2000 Wellcraft 3300 martini...
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services Prior to Mr Taylor leaving his destination to come pick boat, he was fully aware that the boat had to be loaded in the water and said he would do it if I would pay an additional $100 to repack his bearings. When he got here it was obvious he had the wrong kind of trailer.The trailer he had was to accommodate a boat with outdrives, my boat has V drives. At that point he said he could not do the job but would refund $700 of $1263 we paid him upfront. He now will not refund that.
Rating: Cancellation
Company: Go Deep Xpress
Left by: Ken B.
On: 9/26/2012
For: 34 formula
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment the boat i had listed had a weight of 13,00 lbs as advertised after placing his bid and i accepted it the shipper swaid the boat is 15000 lbs and wanted to recind the bid. I emailed him nand assured him that the wt was 13,500 as this boat did not come with an arch. there was no response. It was the shipper that canceled the aggreement and i will forward his email if you would like. I would like 100%of my payment plus the 35.99 since it was the shipper who backed out not me Thankyou Ken
Rating: Cancellation
Company: Go Deep Xpress
Left by: Greg L.
On: 8/9/2012
For: 1999 Bayliner 3055 Ciera Su...
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved After reading the carriers terms more closely and their reviews I am not comfortable working with this carrier under their terms. They want all money paid up front before the boat is even picked up and there were comments in reviews that prices changed after boat was picked up. I prefer to work with one of the other carriers that only require a down payment with full payment made upon satisfactory delivery. After getting this carrier's contact information no one answered the phone either which c
Response from ctaylor82:
Client & I agreed on payments of 50% down & 50% @ delivery. It was a time-sensitive trnasport, therefore we only had 3 days to receive payment & order & receive permits. Client refused to pay wire transfer fee of $25, therefore no payment was made. NYC & NY state take 48 hrs to issue permits. Since no payment was made, no permits were ordered. Because of non-payment, the transport window for this shipment closed. We are no longer able to transport the shipment in the requested timeframe.
Rating: Cancellation
Company: Go Deep Xpress
Left by: Jeff D.
On: 7/26/2012
For: 2 heavy equipment items for...
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved There was a miscommunication between myself and the shipper resulting in cancellation. Communication with the shipper was beyond excellent and they worked diligently as possible to help resolve the issue, but in the end we couldn't find a viable solution. Will most certainly do business with this shipper in the future.
Response from ctaylor82:
Jeff had two shipments to be picked up. He mistakenly listed the mileage for the shorter distance. The second item was several hundred miles away, therefore the price would change significantly. We suggested that he re-list the items and use the farthest distance to compute the rate. He was a very nice guy. He just made a mistake listing the shipment. No harm, no foul.
Rating: Cancellation
Company: Go Deep Xpress
Left by: Steve H.
On: 2/28/2012
For: searay 34 sundancer
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider i dont feel i should pay 4thousand dollars before my boat is even picked up ,i am sorry about this but if you were on the other side and i was asking for 4k you would be weirded out. if you are a straight up business i am sorry for this . but there are many many scams out there ....i just cant do it sorry
Response from ctaylor82:
Guy agreed to terms (listed in profile) prior to accepting bid. Then he changed his mind. We then changed terms & agreed to allow him to pay small deposit & balance at pickup. He agreed again, only to cancel. I then checked his profile, (which I should have done before bidding on his boat) and found that he had done this (not pay) before. This guy never did anything he said he would do. We don't deal with unethical customers. Glad that he is gone. TSP's beware of this guy. He doesnt like pay.
Rating: Cancellation
Company: Go Deep Xpress
Left by: Todd S.
On: 2/23/2012
For: 1989 27ft Carver project
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider " Accepted bid to move boat, agreed upon date and price, Insisted I wire the funds through 2 accounts instead of the normal pay channels. He was 2 days late in picking up boat after he picked up boat he called and said your 8000 lb boat weighs 11,000 lb's. He said he had a scale receipt, (I have never seen)Demanded $1135.00 more to be wired if I ever wanted to see my boat. I asked that he check the boat for water and pull the plug(Boat had been sitting outside for years) He said he is not respon
Response from ctaylor82:
Big liar. He listed a boat @ 7600 lbs. Catscale weighed boat @ 10820 lbs. Uship & marina has a copy of Catscale weight. The boat was pickup on the 2/17 ontime. Marina will verify that. Shipper was advised that there would be added cost because of the additional weight. Shipper refused and requested that the boat be returned to marina. Shipment was cancelled and the boat was returned to the marina. The marina will verify everything I'm saying. We stand on our track record. Beware of this guy.
Rating: Cancellation
Company: Go Deep Xpress
Left by: Kevin P.
On: 12/22/2011
For: Cobalt 282
No Detailed Feedback Available A scheduling conflict arose that could not be resolved Christmas Holiday conflict
Rating: Cancellation
Company: Go Deep Xpress
Left by: William O.
On: 10/18/2011
For: 1985 Cruiser Inc. Avanti Vee
No Detailed Feedback Available A scheduling conflict arose that could not be resolved I found out my boat would not be ready at the date I had told them.. I have to have more work done than I anticipated.. Thanks, Bill
Rating: Cancellation
Company: Go Deep Xpress
Left by: Hugh F.
On: 10/2/2011
For: sailboat and cradle
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Trucking company showed up 2 weeks late and with the wrong trailer. With the wrong trailer the load was over heighth and required extra permits and special routing. Trucker decided to cancel carrying this shipment and offloaded the boat at the origin. No service was provided by the trucking company. A full refund of this booking is requested.
Response from ctaylor82:
Transporter showed up on time as we always do. We also brought the proper trailer for the height that was listed. Shipper misrepresented the height (boat 2 ft higher) of the boat to get lower rate. Advised the rate would be higher. Initially agreed to pay the added cost,but then changed mind. If the boat's height were listed correctly, it would not have been an overheight load. Customer signed agreement to pay deadhead, per diem & downtime charges. Customer just lied.Case closed. Simple as that.
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