STEPHEN RATLIFF

  • copter75 (3636+ Positive Feedback) uShip Tracking: Status Updates with Location   is in route | 5/7/2013 at 1:08 PM CST
  • is in route | 5/7/2013 at 1:06 PM CST
  • is DOT Audit | 5/4/2013 at 12:19 PM CST
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Company Snapshot*
Company: 

STEPHEN RATLIFF

Entity type: Carrier
Business Type: Specialty Hauler
Carrier Operation: Interstate
CDL#: 7549344
DOT#: 1896894
MC#: 793783
Other Authority: DOT, UCR, MC, and MC approved commericial Insurance with cargo/boat insured up $100,000 included with bid accept (booking)
Insurance: Full Value Protection – no additional charge up to $100,000.00; Progressive Insurance, equipment,$100,000 cargo, $750,000 required by Federal Gov't, DOT, MC. etc
Tracking Options: uShip Status Updates with Location, OnStar avail
Trailer Type: Other
Number of Trucks: 1
Number of Drivers: 1
Locations Served: US: Nationwide
Categories Served: Boats, Special Care
View Terms & Conditions
We sell and transport sailboats up to 38', very good rates, dealing with sailboats since 1976. Storage and light repairs for sailboats also. CDL/HAZX/Doubles/Tankers, insurance, over 30 years experience. Sell Sailboats, 22' and up 40', insurance damaged, Repo, or undamaged sailboats, usually 30 to 60 sailboats available. Retired USMC in 1987. I have own sailboats from 1975 to today, my personal boat is a 1984 32' Chesapeak Sloop, and I will treat your boat just like it was my own. We use a 2008 Chevy C-2500/2005 Ford F-350 dually and a 2009 3 axle sailboat trailer rated 19,000 lbs to pull all sailboat boats. We accept cash, other ways, and uship payments. Please do your boat prep, step mast, breakdown the spreaders, wrap the mast, roller, and the spreaders, remove any canvas, remove the boom, repove any kickers, lock all hatches, do not top off any water, fuels, etc. Any archs need to be removed. Thanks, Stephen Ratliff Huntsville, AL

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Member Information
Member Since: 04/12/07
Feedback Score: 36
Positive Feedback: 100%
Star Rating:
5.0/5
based on 38 reviews
Excessive Cancellations: 11
  • uShip Sales Rank: #46 of 450,183 overall
  • #1 in Sail Boats
  • #2 in Boats
  • See all rankings
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
36
 0 7 20
  Neutral:
2
 0 1 1
  Negative:
0
 0 0 0
  Total Matches:
88
 5 25 57
  Cancellations:
22
 0 5 17
Detailed Feedback
Average Rating (last yr)
Communication
4.5/5
Care of Goods
5.0/5
Punctuality
4.7/5
Services as Described
5.0/5
Feedback Received (38)
Feedback Left (73)
Cancellations (22)
Items: 1 - 10 of 38 Page: 1 2 3 4 Next > >>
Rating: Positive
Company: STEPHEN RATLIFF
Left by: Tim A.
On: 4/16/2013
For: 32 ft fixed keel sailboat
Communication:
Care of Goods:
Punctuality:
Services as Described:
Good equipment and my boat was loaded and transported with care.
Response from copter75:
Owner changed from no rush to a rush, loaded and delivery with 2 1/2 days, 2400+ miles, the boat was boat prep by the owner/marina and locked up the boat, unknown contains, such sails, boom, riggings etc, the owner had a very large canvas cover with mildew and owner wanted shipped, but not on his boat (smells), it was a surprise to me,moved anyway. I usually don't move extra items not listed in the listing. Fast payment. Thanks Stephen
Rating: Positive
Company: STEPHEN RATLIFF
Left by: Todd V.
On: 4/15/2013
For: Pacific Seacraft Dana 27' S...
Communication:
Care of Goods:
Punctuality:
Services as Described:
copter75 did a great job! Very good communications and service. Super nice guy who takes care of your boat. I wont hesitate to recommend copter75 to others or use him again to move my boat! THANKS!
Response from copter75:
Hello, Great guy, pilot, sailor, and works at the School teaching sailing in NY, easy to work, paid fast and unloaded as soon I arrived. Thanks Again, Stephen
Rating: Positive
Company: STEPHEN RATLIFF
Left by: John L.
On: 4/12/2013
For: Pacific seacraft Flicka 20 ...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Hail Stephen ! The true test of great hauler experience is when circumstances beyond you or your haulers control are handled in a calm and professional way. Although we had some issues with the pickup marina (unanswered calls to confirm his arrival)and the delivery marina (who informed us while the boat was 4 hours away they would be unable to unload it)Stephen stayed the course and kept me calm while I searched to find another marina to take the boat. Great experience with a true professional.
Rating: Positive
Company: STEPHEN RATLIFF
Left by: Adam S.
On: 3/14/2013
For: 30FT SAILBOAT JAX, FL TO MA...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Stephen did a great job shipping my boat. It was loaded properly & arrived in great condition. He's well experienced, knows what he's doing & is easy to work with overall. He did have a delay beyond his control but the set back was not unmanageable. Communication on pick-up schedule/delays could be improved, but being new to boat ownership & transport also heightened my sense of urgency. I wouldn't hesitate to hire Stephen in the future. Thanks again.
Response from copter75:
Hello, Thanks for your feedback, I am working to meet the needs for my customers, changing by marinas, weather and legal commitments are very demanding. Good luck with your sailboat. Stephen
Rating: Positive
Company: STEPHEN RATLIFF
Left by: Walt G.
On: 3/1/2013
For: Willard 8 Ton World Cruiser...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Professional all the way. I highly recommend using Mr. Ratliff to ship your sailboat. I had very high expectations for the shipment of Lady Ann and every one was met or exceeded, including timelines. Great care was taken to ensure she was loaded, moved, and unloaded properly and without damage. Steve even helped me tie her up in the slip after she was put in the water. He is a good, honest man that says what he means and means what he says. Thank you Steve. Fair winds and following seas.Walt
Rating: Positive
Company: STEPHEN RATLIFF
Left by: Gerald S.
On: 12/19/2012
For: sailboat
Communication:
Care of Goods:
Punctuality:
Services as Described:
Stephen provided excellent service. I was especially pleased with the care he gave my boat and the price he charged. No one could come close to his price. On the way to the marina the day of delivery, I noticed an 18 wheeler laying on it’s side on I44, the same route he took from the other direction for delivery. He managed to get his little pickup truck hauling an 8500 pound boat through a storm that a professional hauler couldn’t. I would trust him with anything after that. Good luck Stephe
Response from copter75:
Hello, Thanks for your kind words, Again, thanks for working through the Storm (Sandy) recover time. Good luck with your new sailboat. Stephen copter75
Rating: Neutral
Company: STEPHEN RATLIFF
Left by: Gavin G.
On: 12/14/2012
For: Cape dory 25
Communication:
Care of Goods:
Punctuality:
Services as Described:
Stephen did an excellent job loading and delivering the boat. The boat arrived in excellent condition. The biggest problem was communication. Many emails went unanswered. Voice and text messages went unanswered. Hurricane Sandy disrupted the schedule, delaying pickup, but then Stephen did a poor job of communicating his schedule to the marina. He gave them short notice and they were unable to accommodate him, so pickup slid over a month. Bid accepted 10/17/12, boat finally picked up 12/10/12.
Response from copter75:
The owner has a unrealtic view, two times I tried on a short notice, the owner had a death in family, we reschedule to help with his problems, I would not use Gavin again, he has also failed to pick up boats in the past, beware of his charily term in listing.
Rating: Positive
Company: STEPHEN RATLIFF
Left by: Bob B.
On: 12/1/2012
For: 33' Contest Sailboat
Communication:
Care of Goods:
Punctuality:
Services as Described:
Thanks Stephen, Great job! I highly recomend! On time, no damage. Perfect.
Rating: Positive
Company: STEPHEN RATLIFF
Left by: Robert K.
On: 11/2/2012
For: 1989 Catalina 22 Fixed keel...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Stephen was great. The boat showed up when he said it would, and in good shape. Also worked well with both pick up and delivery marinas. Very nice trailer.
Response from copter75:
Again, Thank for the job! Good Luck with your Sailboat!
Rating: Positive
Company: STEPHEN RATLIFF
Left by: Mike B.
On: 10/9/2012
For: Bavaria 32 Sailboat
Communication:
Care of Goods:
Punctuality:
Services as Described:
Stephen did a great job, on time, very helpful and caring in packing of boat. Communication was good, he had to schedule me around a number of different constraints and I appreciate him doing so. No issues with delivery and I look forward to providing reference for his service if needed.
Items: 1 - 10 of 73 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Left for: Tom A.
On: 5/20/2013
For: Oceanside Boat
Hello, Good payer, nice sailboat, good marinas, no damages, easy to work with, Good luck with your new catalina. Thanks Stephen
Rating: Cancellation
Left for: Ron R.
On: 5/17/2013
For: J105 sailboat shipping
I am no longer able to accommodate this shipment
Rating: Cancellation
Left for: Dan Q.
On: 4/22/2013
For: Finest Kind
A scheduling conflict arose that could not be resolved Hello, Owner cancelled the appointment at last minute, I was in route from TN to Jacksonville to load his boat. I moved another boat from Jacksonville to LA. (I lost 2days sitting in Jacksonville due owner last minute cancellation). I haven't had any boats back to FL area. I run empty from CT to AL to try work out the -$2300 loss to move his boat for $500 . The owner has been smart with comments, the problem started by the owner, so far I lost the trip from TN to Jacksonville empty, and coming b
Rating: Positive
Left for: John L.
On: 4/12/2013
For: Pacific seacraft Flicka 20 ...
Hello, Thanks for the job!, Easy to work with, fast payment, great sailboat, moved safe, legal, with no damage, perfect move. Good Luck, Stephen
Rating: Positive
Left for: Tim A.
On: 4/7/2013
For: 32 ft fixed keel sailboat
Hello, Fast payment, crane unloading on a weekend, easy to work with, nice boat and well planed. Good luck with your new sailboat Captain...Stephen
Rating: Positive
Left for: Todd V.
On: 4/3/2013
For: Pacific Seacraft Dana 27' S...
Hello, Fast payer, easy to work with, Navy and thanks for your service. Todd was at the pick up and delivery, great sailboat to move, Good luck with your location. Thanks Again for the job! Stephen
Rating: Positive
Left for: Kirk A.
On: 3/25/2013
For: Helms 27 Sailboat: 2days no...
Hello, Thanks for the job!, Enjoy your new sailboat, fast booking, fast payment, looking forward to move your next sailboat. Thanks Stephen
Rating: Cancellation
Left for: Regis O.
On: 3/22/2013
For: catalina 30
A scheduling conflict arose that could not be resolved My fed/state licnses and my DOT/MC IS ACTIVE, never had a problem, my bid was very clear, and, the canadian guy is very mess up, he was talking on uship with a another illegal mover and accept my bid, he learned later, the owner see the revoked DOT/MC OF the other uship illegal mover record. He didn't want use the illegal mover and the owner wants to ship a cradle with boat,,,,and i don't ship cradles,,,,,,,I should not to be the one to pay for the cancellation due the owner mistake,,,Thanks
Rating: Cancellation
Left for: Matthew M.
On: 3/7/2013
For: SEAFARER 37 1983 CLEAN LIV...
The customer misrepresented the shipment, and I cannot service it Matt said he wasn't a broker, he agree with bid offer with 1/2 dwn before loading and balance in cash upon delivery. LIAR! Truth,,,Matt is a boat broker and works for Marine Direct USA , Matt collected the full amount from the owner in OK. I gave Matt several options to pay the 1/2 dwn, cash, or wire. He want me to delivery without no payment and get me to collect at delivery in OK. He was trying to keep the transport money ($3000), screw the owner in OK and me when I delivery the boat. Thief!
Rating: Positive
Left for: Adam S.
On: 3/7/2013
For: 30FT SAILBOAT JAX, FL TO MA...
Hello, New Captain and new sailboat, everything is great, enjoy your sailboat, paid fast, helped in loading. Good Luck in your sailing times. Stephen
Items: 1 - 10 of 22 Page: 1 2 3 Next > >>
Rating: Cancellation
Company: STEPHEN RATLIFF
Left by: Ron R.
On: 5/17/2013
For: J105 sailboat shipping
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment The shipper found that his trailor would have have some costly modifications in order to manage my sailboat. He did not want to take the time and expend the funds to make those modifications and called me to tell me that. Ron Rupert
Rating: Cancellation
Company: STEPHEN RATLIFF
Left by: Dan Q.
On: 4/22/2013
For: Finest Kind
No Detailed Feedback Available A scheduling conflict arose that could not be resolved
Rating: Cancellation
Company: STEPHEN RATLIFF
Left by: Regis O.
On: 3/22/2013
For: catalina 30
No Detailed Feedback Available A scheduling conflict arose that could not be resolved two different bidders one with no fed permits and warrants for arrest other can not carry full load cradle and time period
Response from copter75:
(2) bidders (1) me copter75 had all licenses VERIFIED but I don't move cradles (2) the other illegal boat mover had all licenses REVOKED by the USDOT,,,,the owner accepted my bid without reading my info (Note: I don't use or move cradles), owner wanted to find a legal mover can move cradles. Thanks Stephen
Rating: Cancellation
Company: STEPHEN RATLIFF
Left by: Matthew M.
On: 3/7/2013
For: SEAFARER 37 1983 CLEAN LIV...
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider The service provider requested full payment before arriving to collect the boat after a month of delays via bank transfer , when I said I would not pay before his arrival to collect the boat he sent me an e-mail telling me I was a broker violating some kind of agreement when in fact I am the seller of the boat , I think the provider is looking for yet another excuse not to show up after repeated delays and frankly I do not trust his services anymore , I guess the saying you get what you pay for
Response from copter75:
Matt said he was not a broker (and not the owner), he accept the terms of 1/2 dwn pmt/ and balance at delivery. LIAR, he is a boat broker, he refused to pay the 1/2 dwn pmt. Matt recieved a full pmt from the owner for shipping, he wanted me to collect from the owner at delivery, screwing me and owner and Matt keeping the full shipping money. Thief!
Rating: Cancellation
Company: STEPHEN RATLIFF
Left by: David P.
On: 3/4/2013
For: Hunter 27 Shipping
No Detailed Feedback Available I no longer needed the item(s) shipped
Response from copter75:
Owner tried a sailboat on ebay and he didn't win, he didn't use the services
Rating: Cancellation
Company: STEPHEN RATLIFF
Left by: Don B.
On: 3/4/2013
For: Bristol-26 yacht ( mast dow...
No Detailed Feedback Available Service Provider was unable to reach me after a reasonable period of time
Response from copter75:
After trying to pick up his sailboat, (both times marina didn't release the boat, without ok from the owner, owner didn't respond to me or the marina, and almost 9 month with no respond by email or phone, I requested a cancellation?
Rating: Cancellation
Company: STEPHEN RATLIFF
Left by: Magoulianos1 (0)
On: 2/25/2013
For: Sailboat to Houston
No Detailed Feedback Available Service Provider was unable to reach me after a reasonable period of time
Response from copter75:
Owner email me and told me he was buying a house and can not offer to move the boat, almost 6 mos no info from him, after the sandy storm, his boat is NY, call me and he might want to move the boat, said ok, 3 months past, no contact since, I request a cancellation, over 9 months waiting the owner,,,,,,,,,,,
Rating: Cancellation
Company: STEPHEN RATLIFF
Left by: R M.
On: 2/4/2013
For: sailboat 35 ft.
No Detailed Feedback Available I no longer need my item(s) shipped boat was in bad condition
Rating: Cancellation
Company: STEPHEN RATLIFF
Left by: Howard B.
On: 1/8/2013
For: Columbia 9.6 Sailboat
No Detailed Feedback Available A scheduling conflict arose that could not be resolved There were some communication problems between the customer and the boat yard that caused delays in making shipment ready. Shipper was not at fault in these delays.
Rating: Cancellation
Company: STEPHEN RATLIFF
Left by: Ross A.
On: 1/2/2013
For: 28 ft ALERION "WAWONA"
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services non performance 3 months late no communication. false statements. AND HE HAS MY 3000 dollar deposit which he said he would send back to me two weeks ago.
Response from copter75:
Liar, We received over 60 emails and 37 calls, some times 2 or 3 a day, warn about storm damages (Sandy) his boat is in NY delays, but refuse to cancel, but harassment from him was his own faults, I would not deal with him in the future.
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