Five Star Cycle Transport

  • catrocky22 (3232+ Positive Feedback)   is in michjgan goin east | 12/22/2011 at 4:25 PM CST
  • is in fla. going to northeast | 11/25/2011 at 7:40 AM CST
  • is in cali loading for eastern run | 10/23/2011 at 7:12 PM CST
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Company Snapshot*
Company: 

Five Star Cycle Transport

Entity type: Carrier
Business Type: Specialty Hauler
Carrier Operation: Interstate, Intrastate Only (Non-Hazardous Material)
CDL#: yes / CA - T / endorsement
Insurance: Released Value – $0.60/lb. for no charge
View Terms & Conditions
Number of Trucks: 2
Number of Drivers: 2
Locations Served: US: Nationwide
Categories Served: Household Goods, Household Moves, Motorcycles, Special Care
I'm a independent based out of Michigan with 30 years experience in the moving and trucking business who takes pride in what i do at reasonable rates.with over a million miles of driving experience with semi-trucks,straight trucks,pickups/trailers I've hauled anything from motorcycles,cars,planes,log cabins,to household goods etc.Your bike or shipment will arrive damage free because i aim to make your experience as stress free as possible.all equipment used is newer well maintained and well equipped with plenty of pads,secure tie straps,tools, and E/track for a safe and secure ride.I have regular trips to and from florida,texas,colorado, but not limited to those areas only and payment is not expected until arrival at destination prior to unloading cash payment will be collected and receipt will be issued or at origin pickup depending on who's paying for transport of the shipment

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Member Information
Member Since: 11/25/07
Feedback Score: 32
Positive Feedback: 97%
Star Rating:
4.9/5
based on 34 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
33
 0 0 0
  Neutral:
0
 0 0 0
  Negative:
1
 0 0 0
  Total Matches:
57
 0 0 0
  Cancellations:
14
 0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (34)
Feedback Left (57)
Cancellations (14)
Items: 1 - 10 of 34 Page: 1 2 3 4 Next > >>
Rating: Positive
Company: Five Star Cycle Transport
Left by: Kate W.
On: 4/6/2011
For: Louis Desk
Communication:
Care of Goods:
Punctuality:
Services as Described:
Great communication regarding flexible timeframe. Desk was very well wrapped and protected. JJ and his helper were very professional and provided flawless delivery. They even stayed to make sure I liked the exact placement! Great job guys!
Response from catrocky22:
Excellent shipper couldn't be better thanks for the business
Rating: Positive
Company: Five Star Cycle Transport
Left by: Jason H.
On: 4/5/2011
For: 2007 Yamaha Stratoliner S
No Detailed Feedback Available Catrocky22 performed better than expected and communicated well throughout the entire transaction. Great doing business with you!
Response from catrocky22:
very smooth transaction thanks for the business much appreciated
Rating: Positive
Company: Five Star Cycle Transport
Left by: Crystal G.
On: 3/10/2011
For: 1975 Honda CB 360
Communication:
Care of Goods:
Punctuality:
Services as Described:
Great service, accomodating, friendly. Would definately use again.
Response from catrocky22:
great customer all went well hope to service in the future thanks
Rating: Positive
Company: Five Star Cycle Transport
Left by: Isaac M.
On: 3/6/2011
For: 1 Bedroom Apartment
Communication:
Care of Goods:
Great service would call again.
Response from catrocky22:
All went well thanks Isaac
Rating: Positive
Company: Five Star Cycle Transport
Left by: Rob B.
On: 11/6/2010
For: 2005 honda rincon atv
No Detailed Feedback Available No problem shipper did exactly what he was suppose to do.
Response from catrocky22:
thanks appreciate the business
Rating: Positive
Company: Five Star Cycle Transport
Left by: Pharkpoom H.
On: 10/10/2010
For: Dining set ( table and 4 ch...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Professional . Great service. Fast and on time delivered .
Response from catrocky22:
thanks for the business we look forward to providing service in the future
Rating: Positive
Company: Five Star Cycle Transport
Left by: Gwendia O.
On: 5/24/2010
For: Temperpedic queen bed
Communication:
Care of Goods:
Punctuality:
Services as Described:
Rocco's company rocks!! JJ moved my daughter's bed from CT to MI. He was punctual, professional, no hassles, no complaints, pleasant, fantastic, excellent communication. The bed was heavy (Tempur-Pedic®) and expensive. It arrived in MI in perfect condition. Poor JJ had to go up 4 flights of stairs. My daughter said he was pleasant, on time, outstanding communication. Couldn't beat the price. Outstanding job. I would recommend and I will use Rocco again. DON’T HESITATE TO USE.
Response from catrocky22:
Very good shipper easy to work with hope to work with again in the future as the need arises Thanks
Rating: Positive
Company: Five Star Cycle Transport
Left by: Eric S.
On: 4/7/2010
For: Chest of drawers
No Detailed Feedback Available Rocky and JJ were both very polite and did a fantastic job. Blanket wrapped chest of drawers with glossy finish got from A to B without a scratch. Would ship with them again for sure!
Response from catrocky22:
couldn't be be better thanks for the business hope to serve you in the future
Rating: Positive
Company: Five Star Cycle Transport
Left by: Dale S.
On: 3/22/2010
For: golf cart
Communication:
Care of Goods:
Punctuality:
Services as Described:
Golf cart delivered on time and in perfect condition. Would use this service and recommend. Driver was helpful and professional. Delivered on time with good communication.
Response from catrocky22:
very smooth transaction and look forward to future dealings Thank You
Rating: Positive
Company: Five Star Cycle Transport
Left by: Jo B.
On: 12/25/2009
For: My Piano
Communication:
Care of Goods:
Punctuality:
Services as Described:
Rocco and his team were great! My piano was delivered in great shape. Rocco kept me posted while in-route and my piano was delivered a day ahead of schedule. They were very professional and showed great patience. I have a nine yr old whom they allowed to assist them and even showed him their truck. Thanks again guys!!! I will look no where else if ever in need of a mover again. Thanks, Jo and Noah B.
Response from catrocky22:
great shipper very flexible and easygoing a pleasure to deal with thanks and Merry Christmas and Happy New Year
Items: 1 - 10 of 57 Page: 1 2 3 4 5 6 Next > >>
Rating: Cancellation
Left for: Matthew N.
On: 4/26/2011
For: 8 Boxes
The customer misrepresented the shipment, and I cannot service it He asked for pickup eta i told him weekend or monday and driver will call 24/48 hours for pickup he says great jj calls and can't reach him wrong number/no voicemail/ then he emails to cancel then finally jj gets ahold of him he agrees to jj calling him tues.for setup time and now he sends me a second cancel request and now i get penalized with cancel.fees we did our part called,texted,emailed and were ready to honor our bid/contract READ BID DETAILS 10 DAYS PICKUP 30 DAYS DELIVERY! HURRY UP!
Response from Matthew N.:
He was calling the wrong number. After wondering why I didn't hear back, I emailed him the right number. After which his partner continued to call the wrong number. After not hearing back from them so long at first, I was forced to make other arrangements.
Rating: Positive
Left for: Kate W.
On: 4/6/2011
For: Louis Desk
Excellent shipper couldn't be better thanks appreciate the business
Rating: Positive
Left for: Jason H.
On: 4/5/2011
For: 2007 Yamaha Stratoliner S
Thanks Jason appreciate the business let us know if we can help in the future
Rating: Positive
Left for: Crystal G.
On: 3/9/2011
For: 1975 Honda CB 360
Thanks all went smooth let us know if you need anything else in the future we'll be glad to assist
Rating: Positive
Left for: Isaac M.
On: 3/6/2011
For: 1 Bedroom Apartment
All went well thanks Isaac
Rating: Cancellation
Left for: Joe H.
On: 11/15/2010
For: window surround in 3 pieces
I am no longer able to accommodate this shipment The customer listed his item as being in Riley,KS after accepting my bid he informs me the shipment is in Wichita,KS in totally different direction therefore with schedule being so tight I cannot go that far off my route to other shipments and lose time,money,fuel sorry it didn't work but people should post origin and destination addressess accurately
Rating: Positive
Left for: Rob B.
On: 11/6/2010
For: 2005 honda rincon atv
Thanks appreciate the business all went well
Rating: Positive
Left for: Pharkpoom H.
On: 10/10/2010
For: Dining set ( table and 4 ch...
Good shipper I look forward to providing service in the future Thanks
Rating: Cancellation
Left for: Peter M.
On: 8/3/2010
For: 1 Packaging help required
I am no longer able to accommodate this shipment
Rating: Positive
Left for: Gwendia O.
On: 5/22/2010
For: Temperpedic queen bed
Very smooth transaction would definitely work with again, Thanks Gwendia
Items: 1 - 10 of 14 Page: 1 2 Next > >>
Rating: Cancellation
Company: Five Star Cycle Transport
Left by: Matthew N.
On: 4/26/2011
For: 8 Boxes
No Detailed Feedback Available A scheduling conflict arose that could not be resolved Hello, Rocco was extremely helpful and friendly on the phone, and I appreciate him trying to assist me in my shipment, I'm in a hurry to get these to Michigan, and I have to get it there well before 30 days, and I'm not sure that this is the right service for this particular shipment.
Rating: Cancellation
Company: Five Star Cycle Transport
Left by: Joe H.
On: 11/15/2010
For: window surround in 3 pieces
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment shipper asked me to cancel, he could not pick-up. Will re-list item.
Response from catrocky22:
Shipper listed items as being located in riley,ks and after accepting my bid informed me it was in wichita,ks and with my schedule being so tight i can't go that far off my route and lose time,money,fuel people need to list origin and destination addressess accurately
Rating: Cancellation
Company: Five Star Cycle Transport
Left by: Peter M.
On: 8/3/2010
For: 1 Packaging help required
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Service provider's truck was full and wasn't able to come to the house and pick up the piano.
Response from catrocky22:
appreciate all your understanding sorry for the unforseen circumstance
Rating: Cancellation
Company: Five Star Cycle Transport
Left by: Paul R.
On: 1/10/2010
For: 1994 Harley-Davidson 1340 H...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Rocco was very good in communicating with me. Unfortunately I had assumed that Rocco would be using a Bike Hauler trailer and not a moving truck. After reviewing the truck with the driver I came to the conclusion I did not feel comfortable using the proposed method of transportation. Should I have need for another move I will call Rocco again.
Response from catrocky22:
well able to accomodate any shipment and have been hauling bikes damage free for 30+ years with the same procedures as now but do respect the concerns the shipper had only wish he had voiced them prior to accepting and costing me fuel and time,cancellation fees best of luck in the future
Rating: Cancellation
Company: Five Star Cycle Transport
Left by: Nick B.
On: 6/5/2009
For: Two Kawasaki StandUp Jet Sk...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment The Service provider emailed me saying he's having a family emergency and is unable to take my shipment.
Response from catrocky22:
yes i'm sorry
Rating: Cancellation
Company: Five Star Cycle Transport
Left by: Dave D.
On: 4/29/2009
For: 2004 Suzuki GSX 1300 R Haya...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Rocco was very polite but could not pick up before the auction yard closes so we agreed to retract the bid. would consider useing him the next time.
Response from catrocky22:
the auction wasn't going to be open on the weekend so we had mutually agreed timeframe wouldn't work and i accepted the cancellation very nice guy definitely would consider dealing with him in the future
Rating: Cancellation
Company: Five Star Cycle Transport
Left by: Jesse H.
On: 4/28/2009
For: CAT 988 Grapple
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment this is a Large CAT grapple and I estimated the size--which was wrong but posted a picture of this grapple. They do not have the type of truck to bring this.
Response from catrocky22:
i had room for what they posted but their weight was 5000+lbs. over and their measurements were off it was over 2 feet longer and height was a foot taller depth was 2 feet off also i was out there with a 53'semi and only had room for the dimensions posted and pictures don't show weight and size but no problem thanks anyway
Rating: Cancellation
Company: Five Star Cycle Transport
Left by: Holly S.
On: 2/14/2009
For: 1989 Honda CBR 600 F
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time After bid was accepted, there was no contact for 8 days. Shipper agreed to 'pick up in 7, deliver in 7'. As we have not heard anything in 8 days and as the bid has expired, I would like to cancel the transaction.
Response from catrocky22:
CUSTOMER DID NOT ABIDE BY THE BID TERMS TO PAY WITH PAYPAL DUE ON BOOKING AND I DIDN'T FEEL COMFORTABLE MOVING FORWARD WITH THIS PERSON
Rating: Cancellation
Company: Five Star Cycle Transport
Left by: Elisa H.
On: 1/20/2009
For: 2008 Suzuki GSX-R1000
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: Five Star Cycle Transport
Left by: Kevin H.
On: 1/16/2009
For: 1986 BMW K 100 RS
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
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