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cascadevehicleshipping

cascadevehicleshipping (3434+ Positive Feedback)
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Company Snapshot*
Company: 

cascadevehicleshipping

Business Type: Freight Forwarder/Broker
CDL#: Upon Request
MC#: 600841
Insurance: Insurance coverage specific for each carrier, or ship line.
View Terms & Conditions
Number of Trucks: 0
Number of Drivers: 0
Locations Served: US: Nationwide, Canada: Nationwide
Categories Served: Motorcycles, Vehicles
Time and time again you say to yourself "Customer service just isn't what it used to be!" Our goal is to not only streamline our vehicle transportation service but to bring back the one-on-one connection, honesty and to provide you with the results you deserve. We offer a no-risk, pay for performance structure where you will never pay a penny towards your shipment until after your vehicle has been loaded on to a well-selected transporter and is on its way to its destination. Our quotes are all inclusive; there are no extra taxes, gas surcharges or hidden fees.[Content removed - Under credit card regulations and state laws, merchants may not charge a fee to the buyer for accepting credit card or PayPal payments, often called a "surcharge.”]

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Member Information
Member Since: 01/10/11
Feedback Score: 34
Positive Feedback: 90%
Star Rating:
4.5/5
based on 45 reviews
Excessive Cancellations: 18
  • uShip Sales Rank: #1015 of 284,292 overall
  • #52 in Antique Vehicles
  • #200 in Cars & Light Trucks
  • #248 in Vehicles
  • See all rankings
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
39
 0 26 38
  Neutral:
2
 0 1 1
  Negative:
4
 0 3 4
  Total Matches:
287
 0 107 231
  Cancellations:
29
 0 27 29
Detailed Feedback
Average Rating (last yr)
Communication
4.8/5
Care of Goods
4.7/5
Punctuality
4.5/5
Services as Described
4.5/5
Feedback Received (45)
Feedback Left (282)
Cancellations (29)
Items: 1 - 10 of 45 Page: 1 2 3 4 5 Next > >>
Rating: Positive
Company: cascadevehicleshipping
Left by: Mike C.
On: 4/2/2012
For: 2008 Dodge Ram 1500 Crew Cab
Communication:
Care of Goods:
Punctuality:
Services as Described:
Great work. Great Communications throughout the process...smooth and will do business with them again!!
Rating: Positive
Company: cascadevehicleshipping
Left by: Ilya I.
On: 3/22/2012
For: 2005 ARGO RESPONSE
Communication:
Care of Goods:
Punctuality:
Services as Described:
Response from cascadevehicleshipping:
Thank you so much!
Rating: Positive
Company: cascadevehicleshipping
Left by: Ray G.
On: 3/8/2012
For: 2004 Dodge Ram 3500
Communication:
Care of Goods:
Punctuality:
Services as Described:
Quick service, truck arrived safely. Thanks.
Response from cascadevehicleshipping:
Ray thank you! Let us know if we can do anything else for you.
Rating: Negative
Company: cascadevehicleshipping
Left by: Justin T.
On: 2/12/2012
For: 1989 Pontiac Trans Am
Communication:
Care of Goods:
Punctuality:
Services as Described:
Took them almost a month to pick up the car. It ended up costing me $300 more than the agreed upon amount when they finally had a truck and driver to transport it, and I had to pay for a tow truck to take the car to the truck. He wouldn't go to the location of the car. Now, on the plus side, they did deliver the car safely with no damage and once it was picked up it was delivered quickly. Bottom line, I wouldn't recommend this company and I'll never use them again.
Response from cascadevehicleshipping:
I have apologized multiple times for all the issues that we had. Because your vehicle wasn't registered and the truck couldn't get into the residential it was essential to get the car to the carrier. We did everything we could to get this vehicle picked up off the cape. Again we are sorry for all the issues. They are not something that normally happens.
Rating: Positive
Company: cascadevehicleshipping
Left by: Ezekiel I.
On: 1/26/2012
For: 1998 Toyota Sienna
No Detailed Feedback Available Great Guy pick up fast and deliver faster than you imagine.
Response from cascadevehicleshipping:
Thank you so much! Call if you need anything!
Rating: Positive
Company: cascadevehicleshipping
Left by: Richard Y.
On: 1/23/2012
For: 2004 Acura RSX
Communication:
Care of Goods:
Punctuality:
Services as Described:
Very friendly and thorough service on the broker's part. Answered all questions thoroughly and communication was great.
Response from cascadevehicleshipping:
Thank you so much Richard. Let us know if you need anything else.
Rating: Positive
Company: cascadevehicleshipping
Left by: Curt C.
On: 1/23/2012
For: Ford : Maverick from MI-TX ...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Terrific and easy experience. I made the call, they handled the rest. My driver was fast and courteous.
Response from cascadevehicleshipping:
Thank you so much Curt! If you need anything else please let us know.
Rating: Positive
Company: cascadevehicleshipping
Left by: Oliver R.
On: 1/13/2012
For: 2007 Audi A6 Louisiana-Cali...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Customer service was great, always was informed of updates.
Response from cascadevehicleshipping:
Thank you so much!!! Call if you need anything else.
Rating: Positive
Company: cascadevehicleshipping
Left by: Bob P.
On: 1/12/2012
For: 1994 GMC Suburban
Communication:
Care of Goods:
Punctuality:
Services as Described:
This shipment worked out well. I especially liked the communication and disposition of the contracted driver/owner S&K Garber. I was not in a hurry so I took a lower bid and the suburban arrived in about 3 weeks in great shape. The broker did well in communicating via email which I preferred. Did take a little while to find a truck, but Mitchell SD, probably is not a popular route. In any case again, I was in no hurry.
Response from cascadevehicleshipping:
Thank you so much for the great feedback. If you need anything else please let me know.
Rating: Positive
Company: cascadevehicleshipping
Left by: Hatem A.
On: 1/11/2012
For: '03 Ford Crown Victoria CNG
Communication:
Care of Goods:
Punctuality:
Services as Described:
Thanks so much Shipped after 1day from the bid offer to TX arrived to CA in less than 48 hours!! CVS is the best shipping company Ever
Response from cascadevehicleshipping:
It was a pleasure working with you!!! Call us again!
Items: 1 - 10 of 282 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Left for: Pavan S.
On: 4/10/2012
For: 1999 Honda Accord
Pavan, Thank you for shipping with Cascade, I hope you come back to us for any shipping needs. Malia
Rating: Cancellation
Left for: Ryan F.
On: 4/5/2012
For: Cushman Truckster, 3 wheels...
I am no longer able to accommodate this shipment
Rating: Cancellation
Left for: Michael R.
On: 3/26/2012
For: 2003 Chevrolet Tahoe
I am no longer able to accommodate this shipment
Rating: Positive
Left for: Bridget G.
On: 3/16/2012
For: 2005 Toyota Camry Solara
Bridget, If you need anything else please let us know. Thank you so much!
Rating: Positive
Left for: Ilya I.
On: 3/14/2012
For: 2005 ARGO RESPONSE
Thank you for shipping with Cascade Vehicle Shipping. Malia
Rating: Cancellation
Left for: Lucas K.
On: 3/12/2012
For: 2011 Ford Crown Victoria
I am unable to reach this customer after a reasonable time period After the customer set this up through uship, he never responded to any emails or phone calls. We never got a hold of this customer.
Rating: Cancellation
Left for: Andy W.
On: 3/12/2012
For: 2001 Chevrolet Silverado 25...
The customer no longer needed the item(s) shipped The customer has decided to cancel the shipment.
Rating: Cancellation
Left for: Gerardo C.
On: 3/8/2012
For: kawasaki mule
The customer no longer needed the item(s) shipped The seller of the vehicle decided to take the shipping upon himself.
Rating: Positive
Left for: Jason P.
On: 3/8/2012
For: 2007 GMC Sierra 2500HD
Jason, Thank you so much. If you need anything else please let us know.
Rating: Positive
Left for: Sarah R.
On: 3/8/2012
For: 1974 Dodge Charger
Sarah, thank you. If you need anything else let us know.
Items: 1 - 10 of 29 Page: 1 2 3 Next > >>
Rating: Cancellation
Company: cascadevehicleshipping
Left by: Ryan F.
On: 4/5/2012
For: Cushman Truckster, 3 wheels...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment The shipper was unable to accomodate. I emailed several times asking status and each time was told that a shipper was not secured yet. On 3/30/12 shipper said they cannot find a shipper, I asked for refund of the $250 I paid to the shipper and the response was, you will have to call uship. I need reimbursed my costs, I lost a lot of time and money already on this broken transaction. Please let me know asap about reimbursement. Thank you. Ron Felpel
Rating: Cancellation
Company: cascadevehicleshipping
Left by: Michael R.
On: 3/26/2012
For: 2003 Chevrolet Tahoe
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Provider was not able to have vehicle picked up within 10 days of booking. They tried.
Rating: Cancellation
Company: cascadevehicleshipping
Left by: Lucas K.
On: 3/12/2012
For: 2011 Ford Crown Victoria
No Detailed Feedback Available Service Provider was unable to reach me after a reasonable period of time
Response from cascadevehicleshipping:
Good luck and call us if you need anything
Rating: Cancellation
Company: cascadevehicleshipping
Left by: Andy W.
On: 3/12/2012
For: 2001 Chevrolet Silverado 25...
No Detailed Feedback Available I no longer needed the item(s) shipped
Response from cascadevehicleshipping:
Sorry this didn't work out. Let us know if you need anything
Rating: Cancellation
Company: cascadevehicleshipping
Left by: Gerardo C.
On: 3/8/2012
For: kawasaki mule
No Detailed Feedback Available A scheduling conflict arose that could not be resolved i cancelled because uship could not move my vehicle in the time frame specified ,so i canceled payment on my credit card
Response from cascadevehicleshipping:
If you need anything please let us know.
Rating: Cancellation
Company: cascadevehicleshipping
Left by: George K.
On: 2/24/2012
For: 2003 Chevrolet Silverado 25...
No Detailed Feedback Available I no longer need my item(s) shipped good people ,but we decide to move vehicle by our self.
Response from cascadevehicleshipping:
We are sorry we couldn't help you further, please call if you need anything else.
Rating: Cancellation
Company: cascadevehicleshipping
Left by: Marco D.
On: 2/7/2012
For: 2001 Volkswagen Eurovan
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment The service provider, has been very helpful, but there has been no truck available to pick up my non running van. It has been over ten days. I am going to have the vehicle fixed then fly out to drive it back. Thank you.
Response from cascadevehicleshipping:
We wish you the best!
Rating: Cancellation
Company: cascadevehicleshipping
Left by: Preston N.
On: 2/3/2012
For: 2009 GMC Acadia
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Response from cascadevehicleshipping:
We are sorry we could not help you further
Rating: Cancellation
Company: cascadevehicleshipping
Left by: Kyle B.
On: 1/31/2012
For: 2003 Toyota 4Runner
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment after 10 days they still have not been able to locate a carrier and they have not kept in contact with the status of the vehicle shipment.
Response from cascadevehicleshipping:
have been in contact with this customer, I emailed the customer on the 26th with an email update. We have been unable to find a carrier to run this route. We state it takes 1-10 business days. We are currently on day 8 so we are still with in the terms.
Rating: Cancellation
Company: cascadevehicleshipping
Left by: Alice M.
On: 1/30/2012
For: 2 vehicles for transport
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services Diminsions were given when listed. Cascade Vehicles Shipping toyed me around for 2 weeks then asked for more money. I refused to pay more. This should have never been bid on if the company did not know what they were bidding!
Response from cascadevehicleshipping:
The bid that went out never had dimensions on the bid. When we got those dimensions on the 2 vehicles on Friday, we realized that these vehicles were way over what the bid price was. We told Alice that we needed to price these accordingly based on the dimensions or proceed with a cancellation. If you look at the original bid request: http://www.uship.com/shipment/2-vehicles-for-transport/103693258/ the dimension are no where to be found. Here are the actual dimensions that were provided 8 days
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