Guardian Dispatch LLC

bkguardians (6868+ Positive Feedback)
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Company Snapshot*
Company: 

Guardian Dispatch LLC

Entity type: Carrier
Business Type: Trucking Company
Carrier Operation: Interstate
CDL#: Upon Request
Other Authority: Agents: Mason Dixon & Dallas Mavis
Insurance: Standard Cargo $100,000 and Liability of $1 million. If additional insurance is required let us know and we can figure out if any additional cost is needed.
View Terms & Conditions
Number of Trucks: 5000
Number of Drivers: 5000
Locations Served: US: Nationwide
Categories Served: Full Truckload Freight, LTL, Motorcycles, Special Care, Vehicles
Trailer Type: Dry Van, Flatbed, Lowboy, Step Deck, Power Only, Air Ride Van, Flatbed Double, Removable Gooseneck, Other
My name is Kari. I'm located in Caledonia, WI and have over 15 years in the Transportation Industry. My office currently runs 150 trucks and I'm a multiple agent - my carriers include Dallas Mavis and Mason Dixon. I have access to several thousand trucks with these Carriers available all over the continental US, Canada and Mexico including Flats, Steps, Hotshot Trailers, Conestogas, RGN's, Vans as well as extendable trailers for those over sized loads! No matter what your freight shipping needs - LTL, Full or Oversized - I'll will help you out in any way possible! I strive to keep both customers and drivers happy to fulfill the needs of all. I'm available 24/7 so that you can contact me at anytime! Let me help you with your transportation needs and show you how dependable and professional my office and drivers are. I look forward to working with you!!

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Member Information
Member Since: 08/01/08
Feedback Score: 68
Positive Feedback: 99%
Star Rating:
5.0/5
based on 72 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
71
 0 0 0
  Neutral:
0
 0 0 0
  Negative:
1
 0 0 0
  Total Matches:
93
 0 0 0
  Cancellations:
12
 0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (72)
Feedback Left (93)
Cancellations (12)
Items: 61 - 70 of 72 Page: << < Prev 2 3 4 5 6 7 8 Next > >>
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Michael O.
On: 6/19/2009
For: hydralic power unit jd
Communication:
Care of Goods:
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thank you great service will use more
Response from bkguardians:
Thanks Mike. We appreciate your feedback and we appreciate you letting us help you with your shipment. Please let us know if we can help again in the future! Kind Regards, Kari & Bo
Rating: Positive
Company: Guardian Dispatch LLC
Left by: M H.
On: 6/12/2009
For: skid steer an attachments
Communication:
Care of Goods:
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Services as Described:
Kari & Bo, you were wonderful to work with,truely concerned with providing a good service and you have succeeded in delivering before schedule. Yhe people who delivered were helpful and also a pair of nice guys. Thank you again and I wish you well Mark
Response from bkguardians:
Thank you for your kind words and great feedback Mark. We strive for excellent customer service in our office and through our drivers and it's wonderful to know that we have accomplished that. Thank you! Kind Regards, Kari & Bo
Rating: Positive
Company: Guardian Dispatch LLC
Left by: hatcreek (2222+ Positive Feedback)
On: 6/10/2009
For: One 24' container and Two p...
Communication:
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This transporter was top notch. They were on time, curtius, and maintained constant updated communication. If more truckers were like them this industry would be in a far better place.
Response from bkguardians:
Deron, we want to thank you so very much for your wonderful feedback! The same goes for you - Brokers are customers too and if there were more customers as easy to deal with as you - then we'd be all set in the industry! We hope we can help you again in the future! Kind Regards, Kari & Bo
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Roger S.
On: 5/21/2009
For: harben pressure washer trailer
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I would use this service provider any time i had a shipment they could handle. the driver was very helpful in both loading & unloading this shipment. I would highly reccomend them to anyone.
Response from bkguardians:
Roger, Thanks so much for you great feedback. We look forward to hearing from you again soon and helping you with your shipping needs! Kind Regards, Kari
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Ken S.
On: 5/12/2009
For: New Holland
Communication:
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Services as Described:
great shipper all went smooth except issue about ramps for trailer.had to unload up the street and drive machine to shop .comunication was above average and the price was right!
Response from bkguardians:
Thank you Ken. We appreciate your business and hope to work with you again in the future!
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Paul P.
On: 5/7/2009
For: Caterpillar DP45K
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Great experieince. No suprises. Great Rates. Could not have been a better experience! Thanks again.
Response from bkguardians:
Thanks Paul. We really enjoyed helping you with your shipment and it was nice to work with someone in our neck of the woods. We hope we can help you again soon! Kind Regards, Kari
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Steve M.
On: 5/7/2009
For: John Deere
Communication:
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Kari was very helpful and a joy to work with. Very good communications between myself, Kari and the drivers. I will use BKGuardians again.
Response from bkguardians:
Steve - thank you so much. I really enjoyed working with you and hope that we can help you again! Enjoy your tractor! Best Regards, Kar
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Mark G.
On: 5/4/2009
For: Bobcat S300
Communication:
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Outstanding service! Great communication! would highly recomend this service provider. THANKS
Response from bkguardians:
Thank you Mark. We loved working with you and look forward to helping you again in the future!
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Mark A.
On: 4/9/2009
For: 5 heavy equipment items for...
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It was really nice doing business with bkguardians. The shipment arrived safely and packaged as it was told. Had a little problem with the time, but is handeled nicely and professionaly. Kariann and Bob handled everything in a real professional way. I will definately do business with them in future and reccomend everyone, give them a chance for your business. Thanks once again.
Response from bkguardians:
Thanks you for your feedback Mark. We appreciate your business and look forward to working with you again soon!
Rating: Positive
Company: Guardian Dispatch LLC
Left by: curiousgap (1)
On: 4/8/2009
For: 1 steel folded robot, 1 3'x...
Communication:
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The shipper was verry polite,and did everything as stated. the shipment was delevered early and intact. I will use them again.
Response from bkguardians:
Thanks George...we appreciate your business and look forward to working with you again soon!
Items: 61 - 70 of 93 Page: << < Prev 2 3 4 5 6 7 8 9 10 Next > >>
Rating: Positive
Left for: Matt Z.
On: 8/7/2009
For: 2 heavy equipment items for...
Hey Matt it was a cool experience getting your scrapers moved. Driver is going to send us some pictures. We'll get them up on our profile so other people can see. We hope to help you out again. Thanks Kari/Bo
Rating: Positive
Left for: Kevin S.
On: 8/4/2009
For: TRAILER MOUNTED A/C
Kevin it was great to work with you. You were able to get all the important information needed to get the job done on schedule. Thanks again. We hope we can help you again when needed. Kari/Bo.
Rating: Cancellation
Left for: silme4ever (4)
On: 8/3/2009
For: Caterpillar D7F Dozer
I am no longer able to accommodate this shipment Sylvia was wonderful to speak with, however the dimensions listed on the shipment were incorrect, as she was listing what she was given at the time - after much research we found that it was a wide load and more weight than planned. We have the appropriate equipment to handle this shipment at the new dimensions but it would be more costly and customer wanted us to cancel so that she could relist posting. Sylvia, we apologize and hope we can help you in the future. Kind Regards Kari & Bo
Rating: Cancellation
Left for: Roger P.
On: 7/28/2009
For: Mack CV713
There was a change to the shipping price or terms that could not be resolved
Rating: Positive
Left for: Kerri K.
On: 7/21/2009
For: Tractors & Manlift to Colorado
Denis was great to work with - he worked hard for a week before hand to make sure everything was all set for our truck to pick up. Thanks for all of your help Denis, we enjoyed working with you and hope we can help you again in the future! Kind Regards, Kari & Bo
Rating: Positive
Left for: Tim S.
On: 7/20/2009
For: HYSTER C530A
Tim and Christine were super to work with. The cooperation was great and communication was awesome. Working with a customer like this makes our jobs so much easier. Hope to do business with them soon. Thanks Kari/Bo
Rating: Positive
Left for: Woody M.
On: 7/17/2009
For: 2 heavy equipment items for...
Debbie and Woody were great to work with. If all customers were this easy to work with it would make our jobs so much easier. Thanks again. Kari/Bo
Rating: Positive
Left for: Mark K.
On: 7/14/2009
For: Caterpillar 246 Skidsteer
Kristen and Mark were wonderful to do business with. The communication was great and Kristen and Mark were very understanding with everything. We look forward to helping them out again in the future. Kari/Bo
Rating: Cancellation
Left for: Rolquide P.
On: 7/8/2009
For: SUPREME INTL Model 500 PT
There was a change to the shipping price or terms that could not be resolved Unfortunately after scheduling a truck we learned dimensions were different. This is no fault of the shippers or ours but after much discussion neither of us could agree on a new rate so the shipper decided to go another way with this. DJ was a pleasure to work with. We hope you will let us know if we can help you again in the future. Thanks!! Kind Regards Bo & Kari
Rating: Positive
Left for: Michael O.
On: 7/2/2009
For: Rockram
Mike is an A++ Shipper - this was our second shipment with him and everything went wonderful again!! Thanks Mike, we appreciate you letting us help you with your shipment and hope we can help you again in the future!! Kind Regards, Kari & Bo
Items: 1 - 10 of 12 Page: 1 2 Next > >>
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Jim L.
On: 9/27/2010
For: John Deere 7130 Premium Cab...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Response from bkguardians:
I just could not find a truck with ramps looking for a LTL going to Kansas. I didn't think it was fair to hold this up any longer so I called Jim and suggested he try another route. He agreed. Jim was very cool through out. I apologize Jim.
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Betty M.
On: 5/12/2010
For: HYSTER H210
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Response from bkguardians:
Betty we can't apologize enough. We would of had this taken care of Friday 3 different times. Unfortunately all 3 carriers had terrible safety ratings. We were not going to take the risk of something happening to your forklift just to get it picked up. You were so understanding through it all. Again, we apologize.
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Larry G.
On: 5/5/2010
For: virbromax 1105
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Response from bkguardians:
Larry, this is all on me. I put in a bad bid for the amount of weight. You were awesome through it all and was understanding at the end. I apologize and will make sure I don't make the same mistake again. Take care. Bo.
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Leo T.
On: 4/12/2010
For: Fiber Optic Reel
No Detailed Feedback Available I no longer need my item(s) shipped We were low bidder on a job and will be using the material now instead of returning it.
Response from bkguardians:
Hey Leo, I'm glad you got the job. Hope we can be there for you in the future.
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Steve K.
On: 3/31/2010
For: 2 No packaging required
No Detailed Feedback Available I no longer need my item(s) shipped Receiving Party Cancelled order/
Response from bkguardians:
Steve, It was a pleasure talking with you. We apologize that you ran into issues with legally shipping this piece. We hope that if you ever need anything in the future you will let us know. Thank you! Kind Regards, Bo and Kari
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: John D.
On: 3/23/2010
For: bigjohn loader mounted tree...
No Detailed Feedback Available I no longer need my item(s) shipped The owner of the treespade sold it before the carrier could get there this was not the fault of the carrier but the fault of the owner who did not honor our verble agreement.
Response from bkguardians:
John, we are sorry that this was sold on you. It's a shame when people don't keep their word. We enjoyed speaking with you and if you need anything at all in the future, please don't hesitate to let us know. Kind Regards, Kari & Bo
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Jim S.
On: 11/24/2009
For: 2 concrete mixer trucks for...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Response from bkguardians:
This was completely our fault and we apologize for any inconvenience this has caused. When reviewing the shipment we calculated our bid and unintentionally bid for one truck and not two trucks. After speaking with the customer, we explained our error and since our price was higher than he anticipated and we were unable to meet his price range, we told him we would initiate this cancellation so he could find someone else to haul his shipments. Again, this was our error and we apologize and wish y
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: silme4ever (4)
On: 8/3/2009
For: Caterpillar D7F Dozer
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment He wasn't able to accommoadte my shipment.
Response from bkguardians:
Sylvia gave us dimensions that were given to her, however they were not correct and due to it being heavier and wider we could not move it for the rate agreed because it will now need to be permitted as well as needing an escort in KY.
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Roger P.
On: 7/28/2009
For: Mack CV713
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved Price chage due to height and width.
Response from bkguardians:
Roger, we enjoyed working with you and wish we could have helped you out with your shipment. Please let us know if there is anything we can help you with in the future!! Kind Regards, Bo & Kari
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Rolquide P.
On: 7/8/2009
For: SUPREME INTL Model 500 PT
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved
Response from bkguardians:
DJ, we apologize that we were unable to help you with this shipment. Please let us know if there is anything we can do for you in the future! Thanks!
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