| 3/8/2008 | Service Provider | Positive
| foxrunfarm (2) |
The filly arrived in great shape. The shippers were friendly and the transaction was easy. Thank you.
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| 3/6/2008 | Service Provider | Cancellation
| shellyryan (0) |
A scheduling conflict arose that could not be resolved.
Time frame problems.
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| 3/6/2008 | Service Provider | Positive
| ridewalkers8 (1) |
Robert was excellent. Kept in touch, and delivered the horse timely. Horse was in great shape.
Would certainly use him again!
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| 2/28/2008 | Service Provider | Positive
| bobbyweatherly4747 (0) |
everyone was excellent, they stayed in touch with me during the whole trip, i was very impressed and they were all such nice easy going people. wil use them again the future
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| 2/23/2008 | Service Provider | Positive
| dokiejones (0) |
Robert stayed in contact with me and accomodated the change of transport date that I requested. Todd was very professional and personable. Todd stayed in touch with me during the transport of my girls which kept my stress level down. My girls arrived safe and sound. Thank you very much R&K Livestock Hauling.
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| 2/15/2008 | Service Provider | Negative
| alphafoods1 (-1) |
this was a bad deal!!! First, the contractor called @ 8:00A and said he'd be there in 2 hours or so. Getting his truck serviced!!! Then after 6 hours I called and he was coming in an hour (3:00PM)!! He finally came @ 8:30PM!!!!!! Sorry way to do business!! Now he said he'd be in Las Crueses @ mid morning!! It's 3:45PM and he's still not there and the people have been waiting since 9:30AM. Horriable experience for sure. Horriable!!!
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Response from agman93:
Our driver said no such thing.Below is the time provided on this shipment via UShip emails BEFORE shipper accepted."Pickup 2/14-2/15 delivered in about 48hrs.Our route will be up to Dallas,TX to pickup another horse then to ALBQNM then S to Los Cruses to drop your horse off."View bid details to see our reply.Shipper was aware of route/time.Driver delivered horse in less than 24hrs.Shipper's communication/expectation with his customer was lacking on his part.We delivered safely as bid.RobertRandK
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| 1/31/2008 | Service Provider | Cancellation
| NASMAH (3) |
A scheduling conflict arose that could not be resolved.
We thought we could have the mares transported sooner, but due to someone else's cancellation, the hauler will not be able to get the mares quick enough.
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Response from agman93:
Due to delays with our movers moving our, our schedule was disrupted for 2-3weeks. As a result, we were unable to meet the shipper's requested timeframe due to a cancellations.We understand how delays can be frustrating. We ourselves were very frustrated with our movers delays. With our move behind us, we look forward to providing the quality of service our customers expect. Thank you Robert@RandK
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| 1/14/2008 | Service Provider | Cancellation
| rahighfi (1) |
A scheduling conflict arose that could not be resolved.
The shipper was out of contact with me for two weeks and I need to get my horse moved.
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Response from agman93:
Unfortunately our personal ranch move was delayed by our movers disrupting our schedule for about 2-3 weeks. We do understand the frustration our customers have with delays as we were frustrated as well with our move. With our move behind us, we look forward to providing the standard of quality of service our customers expect and should get. Thank you, Robert@ RandK
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| 1/14/2008 | Service Provider | Cancellation
| lissa84 (0) |
I am unable to reach this Service Provider after a reasonable time period.
I accepted the bid on 12/31. I contacted the shipper by phone on 1/1 and 1/2, leaving messages both times. On 1/4, shipper e-mailed me to let me know that he was in the middle of a move and had no cell phone service, assuring me that he would call me Saturday, 1/5, morning. I e-mailed shipper the night of 1/6, to let him know that I needed to hear from him or I would cancel the bid. As I waited so long to hear from shipper, all other shippers that I was in touch with no longer have room. As
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Response from agman93:
Unfortunately our personal ranch move was delayed by our movers disrupting our schedule for about 2-3 weeks. We do understand the frustration our customers have with delays as we were frustrated as well with our move. With our move behind us, we look forward to providing the standard of quality of service our customers expect and should get. Thank you, Robert@ RandK
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| 12/17/2007 | Service Provider | Cancellation
| ctilney2911 (0) |
The Service Provider is not able to accommodate my shipment.
I had to find someone else. Service Provider became sick and was unable to keep communication.
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