| 5/18/2007 | Service Provider | Positive
| gallagp (0) |
Great job and great guy! We had a tight timeframe to coordinate & execute transfer with the seller and Capt. Dale was given responsibility since I’m in TX. He overcame a no show mover, wild fires, blown tires, detours, kamikaze pelicans and God knows what else to complete his mission. He assisted in procuring a trailer for the boat and took extra precaution to avoid any problems clearance as it has a helm station and stands very tall. It’s a true leap of faith to send someone you’ve neve
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Response from VNVeteransXpress:
PAUL WAS A GREAT GUY TO "TRANSACT" WITH (ESPECIALLY, FOR A BANKER!) ;) THANKS, PAUL, AND ENJOY THAT BEAUTIFUL BOAT! CAPT DALE
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| 5/14/2007 | Shipper | Cancellation
| QU1CKSH1P (85 )  |
I am no longer able to accommodate this customer’s shipment.
I am sorry for the incovenice but do to a mechanical breakdown on my transporter I will not be able to complete or finish your move! If you have given me a deposit you will be refunded the full amount. Estimated time for vehicle to be fixed is about 10 to 15 days. I will contact you once my vehicle is fixed and If your shippment is still needed I will be sure to accomodate! Thankyou and Soory for the incovenice! Thomas (QUICKSHIP)
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Response from VNVeteransXpress:
Sh_t happens! Lack of preventive maintenance? Overloading trailers? Pi_s Poor planning and judgement? The fact we spoke the night before one on one, and the fact you failed to show me the common courtesy when you "broke down" caused me great concern. YOU COULD HAVE CALLED, INSTEAD OF CANCELLING, IMPERSONALLY. CAPT DALE
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| 5/2/2007 | Service Provider | Cancellation
| Samsonmassingill (1) |
A scheduling conflict arose that could not be resolved.
Capt Dale told me he blew the engine in his truckon his last trip to C.A.and was trying to get it fixed. I did tell him after the match was made that my dog was 15 and could not jump into the back of a truck, His Reply was that he had just shipped a Boxer that could not jump into the truck either and it was difficult but it would be ok if he could get his truck fixed in time to ship my dog before June 1 2007
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Response from VNVeteransXpress:
THIS SHIPPER, SAMSON, IS A GREAT GUY. AND, HAVING THOUGHT ABOUT THE AGE OF THE DOG, AND, ITS' INFIRMATIES, I BECAME VERY CONCERNED. IF ANYTHING HAPPENED TO THIS "OLD PUP" I COULDN'T LIVE WITH IT! I WISH I COULD HAVE ACCEPTED, BUT, SINCE I RAISE LABS, AND HAVE A SIMILAR SITUATION WITH ONE OF MY OLDER DOGS, I COULDN'T. I'M SORRY SAMPSON, AND I TRULY SYMPATHIZE WITH YOUR EMOTIONAL SITUATION. IT'LL BE OKAY! DALE
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| 4/30/2007 | Service Provider | Cancellation
| hilary77 (0) |
A scheduling conflict arose that could not be resolved.
Shipper backed out of transport after problem with truck. No longere able to be of service. Need to find someone else.
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Response from VNVeteransXpress:
WE DIDN'T "BACK OUT" OF ANYTHING. WE WORKED WITH HILARY AS MUCH AS POSSIBLE. TO THE POINT WE FELT WE WERE DISRESPECTED. OUR BRAND NEW 2007 TRUCK BROKE DOWN, AND WE WERE STUCK IN A MOTEL IN CALIFORNIA FOR TEN(10) DAYS. AND, WHEN NO ONE COULD MATCH OUR BID, HILARY GOT IMPATIENT, AND RELISTED HER TWO DOGS, WITHOUT ASKING US. SHE HAD TWO LISTINGS ACTIVE, WHICH IS AGAINST USHIP RULES (AS RIDICULOUS AS THEY ARE). BUT, FOR THE MOST PART, USHIP HAD THEIR BUTTS TUCKED UP THEIR ASSES. NOT MUCH MORE
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| 4/23/2007 | Service Provider | Cancellation
| fishman (1) |
A scheduling conflict arose that could not be resolved.
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Response from VNVeteransXpress:
THESE CANCELLATIONS ARE DUE TO THE FACT OF A "BLOWN" DIESEL ENGINE (2007 F350), AND I HAVE BEEN STRANDED FOR TEN DAYS IN CALIF(MOTEL), FIGHTING WITH FORD OVER THE WARRANTY! BUYER BEWARE! SORRY GUYS/GALS! CAPT DALE VNVeteransXpress
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| 4/18/2007 | Service Provider | Cancellation
| sweetkitty (0) |
A scheduling conflict arose that could not be resolved.
The shipper was passing through Texas before our shipment was ready to be shipped. The time constraints were not able to be met on either side. Thank you for my refund. Laura Jenkins
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Response from VNVeteransXpress:
First, it was one cat, then two, then three, and all three were to be picked up at three different locatons. Then, we were to be met by three different people at three different locations in Texas, taken to three different locations in California. 3000 mile trips are traumatic and otherwise hard on cats. Cats aren't like dogs, which can be walked and fed every so often. How many cats do you know, are leash broken? At any rate, this lady got her refund from uship, so she seems to be happy!
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| 4/16/2007 | Service Provider | Cancellation
| judette (0) |
Let's try to find a date that works
Thanks
judette
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Response from VNVeteransXpress:
THANKS, JUDETTE. RAY AND I ARRANGED A COMPATIBLE DATE. YOU'RE A JEWELL! CAPT DALE
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| 4/7/2007 | Service Provider | Cancellation
| cbroz (0) |
I no longer need my item(s) shipped.
Driver has to reschedule. We have decided to wait.
Thank you for your time.
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Response from VNVeteransXpress:
Shipper had difficulty navigating the Uship website, and misunderstood terminology - had difficulty making a decision.
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| 4/6/2007 | Service Provider | Positive
| wrapitexpress (6) |
Capt. Dale did an excellent job, delivered the shipment on time and damage free. A pleasure to do business with.
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Response from VNVeteransXpress:
CATHY, YOU WERE VERY PROFESSIONAL AND THANKS FOR ENTRUSTING YOUR CUSTOMERS TO US. CAPT DALE
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| 4/5/2007 | Service Provider | Positive
| kraf67 (0) |
Thanks Dale. Great job getting Kitties to Florida.
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Response from VNVeteransXpress:
THANKS, KEV. YOU WERE A PLEASURE TO DEAL WITH, AND YOU MADE YOUR DAUGHTER HAPPY. CAPT DALE
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