| 5/10/2008 | Service Provider | Positive
| 1inspector (0) |
Dale made the pickup and delivery as agreed upon. He was actually a life saver because our first pick cancelled due to a family emergency.
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Response from VNVeteransXpress:
BILL AND DEBBIE WERE GREAT AND FUN TO WORK WITH! (BILL, HOW'S YOUR KNEES?). CAPT DALE
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| 4/29/2008 | Service Provider | Cancellation
| huntkamry (0) |
A scheduling conflict arose that could not be resolved.
DALE IS A GREAT GUY TO WORK WITH. JUST HAD A SCHEDULING CONFLICT WILL WORK WITH DALE AGAIN IF SHIPPING.
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Response from VNVeteransXpress:
THANKS, PAT. WISH WE COULD HAVE GOTTEN TOGETHER! PLS CALL ON USHIP AND I, ANYTIME FOR ANYTHING IN SHIPPING. CAPT DALE
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| 4/19/2008 | Service Provider | Cancellation
| Peachlandjason (1) |
Service Provider cancelled after communicating directly - did not feel comfortable moving forward.
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Response from VNVeteransXpress:
Great Job. Very Sorry we couldn't get together!
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| 8/31/2007 | Service Provider | Cancellation
| findre (10 ) |
There was a change to the shipping price or terms that could not be resolved.
After the bid was accepted, the service provider requested a depositoutside of the agreed price and terms. This not being a huge issue, I requested an invoice so I could pay it through paypal. I had to request this two more times. After almost 2 weeks canceled the shipment and wold no longer accept or return phone calls. Now this service provider is harrassing me on the relisting of this shipment, and trying to bad mouth my reputation in this forum. I have already relisted this shipment and
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Response from VNVeteransXpress:
SHIPPER WAS AWARE OF THE DEPOSIT, AND ACKNOWLEDGED SAME. WE CHECKED "findre's" EBAY FEEDBACK, AND FOUND HIM TO BE A "NO PAY". WE CONTACTED THE SHIPPER IN HOUSTON, WHO STATED "findre" HAD FAILED TO PAY HIM IN FULL FOR THE GENERATOR, AND WORK ON SAME WOULD NOT EVEN BEGIN UNTIL IT WAS PAID FOR. SHIPPER FAILED TO MAKE THE REQUIRED DEPOSIT. WE CANCELLED THE SHIPMENT FOR "NON-PAYMENT". "findre" HAS CONTINUED TO HARRASS US THRU SPAM. DO NOT BELIEVE A WORD THIS GUY SEZ! OUR FEEDBACK STANDS! DALE
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| 7/26/2007 | Service Provider | Cancellation
| bkirkpatrick (1) |
I am unable to reach this Service Provider after a reasonable time period.
I have sent USHIP several emails regarding this horrible transaction. As a result, I will have to relist my item to be shipped. I would like a full refund on my credit card for my deposit. My previous emails to you have gone unanswered, except for one (Two weeks ago). The seller has been given my phone number and the recipients phone number and has not made any contact with either of us.
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Response from VNVeteransXpress:
SHIPPER WAS VERY DECEPTIVE AND UNTRUTHFUL. REC'D THE FOL EMAIL (STILL, 20 DAYS LATER, YET TO RECEIVE SHIPPER'S DEPOSIT!) BEWARE, THIS YOUNG KID DOESN'T KNOW THE TRUTH FROM LIES! From : Brendan Kirkpatrick Bkpatrick@email.com> Sent : Wednesday, July 11, 2007 8:13 PM Can'tsend before Friday. I promise m/o will be on the way. BK" OUR FEEDBACK SPEAKS FOR ITSELF. CAPT DALE
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| 5/24/2007 | Service Provider | Positive
| jen68 (0) |
Thanx Captain Dale!!! I couldn't have been happier with your service. I don't think I could have afforded to get the trailer here if you didn't come along. Stay in touch! :-) Jennifer
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Response from VNVeteransXpress:
JENNIFER, YOU'RE SUCH A SWEET YOUNG LADY, AND IT WAS A PLEASURE TRANSACTING WITH YOU! ENJOY YOUR NEW TRAILER, AND HAVE A WONDERFUL LIFE! (BRING THE HORSES UP SOMETIME AND RIDE - WE HAVE GREAT TRAILS!). THANKS, AGAIN! DALE
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| 5/18/2007 | Service Provider | Positive
| gallagp (0) |
Great job and great guy! We had a tight timeframe to coordinate & execute transfer with the seller and Capt. Dale was given responsibility since I’m in TX. He overcame a no show mover, wild fires, blown tires, detours, kamikaze pelicans and God knows what else to complete his mission. He assisted in procuring a trailer for the boat and took extra precaution to avoid any problems clearance as it has a helm station and stands very tall. It’s a true leap of faith to send someone you’ve neve
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Response from VNVeteransXpress:
PAUL WAS A GREAT GUY TO "TRANSACT" WITH (ESPECIALLY, FOR A BANKER!) ;) THANKS, PAUL, AND ENJOY THAT BEAUTIFUL BOAT! CAPT DALE
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| 5/14/2007 | Shipper | Cancellation
| QU1CKSH1P (73 )  |
I am no longer able to accommodate this customer’s shipment.
I am sorry for the incovenice but do to a mechanical breakdown on my transporter I will not be able to complete or finish your move! If you have given me a deposit you will be refunded the full amount. Estimated time for vehicle to be fixed is about 10 to 15 days. I will contact you once my vehicle is fixed and If your shippment is still needed I will be sure to accomodate! Thankyou and Soory for the incovenice! Thomas (QUICKSHIP)
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Response from VNVeteransXpress:
Sh_t happens! Lack of preventive maintenance? Overloading trailers? Pi_s Poor planning and judgement? The fact we spoke the night before one on one, and the fact you failed to show me the common courtesy when you "broke down" caused me great concern. YOU COULD HAVE CALLED, INSTEAD OF CANCELLING, IMPERSONALLY. CAPT DALE
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| 5/2/2007 | Service Provider | Cancellation
| Samsonmassingill (1) |
A scheduling conflict arose that could not be resolved.
Capt Dale told me he blew the engine in his truckon his last trip to C.A.and was trying to get it fixed. I did tell him after the match was made that my dog was 15 and could not jump into the back of a truck, His Reply was that he had just shipped a Boxer that could not jump into the truck either and it was difficult but it would be ok if he could get his truck fixed in time to ship my dog before June 1 2007
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Response from VNVeteransXpress:
THIS SHIPPER, SAMSON, IS A GREAT GUY. AND, HAVING THOUGHT ABOUT THE AGE OF THE DOG, AND, ITS' INFIRMATIES, I BECAME VERY CONCERNED. IF ANYTHING HAPPENED TO THIS "OLD PUP" I COULDN'T LIVE WITH IT! I WISH I COULD HAVE ACCEPTED, BUT, SINCE I RAISE LABS, AND HAVE A SIMILAR SITUATION WITH ONE OF MY OLDER DOGS, I COULDN'T. I'M SORRY SAMPSON, AND I TRULY SYMPATHIZE WITH YOUR EMOTIONAL SITUATION. IT'LL BE OKAY! DALE
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| 4/30/2007 | Service Provider | Cancellation
| hilary77 (0) |
A scheduling conflict arose that could not be resolved.
Shipper backed out of transport after problem with truck. No longere able to be of service. Need to find someone else.
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Response from VNVeteransXpress:
WE DIDN'T "BACK OUT" OF ANYTHING. WE WORKED WITH HILARY AS MUCH AS POSSIBLE. TO THE POINT WE FELT WE WERE DISRESPECTED. OUR BRAND NEW 2007 TRUCK BROKE DOWN, AND WE WERE STUCK IN A MOTEL IN CALIFORNIA FOR TEN(10) DAYS. AND, WHEN NO ONE COULD MATCH OUR BID, HILARY GOT IMPATIENT, AND RELISTED HER TWO DOGS, WITHOUT ASKING US. SHE HAD TWO LISTINGS ACTIVE, WHICH IS AGAINST USHIP RULES (AS RIDICULOUS AS THEY ARE). BUT, FOR THE MOST PART, USHIP HAD THEIR BUTTS TUCKED UP THEIR ASSES. NOT MUCH MORE
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