TurboJ

TurboJ (190) is | 8/4/2010 at 4:59 PM CST
currently in NH, next transport leaves heading to Florida and the back to New England Aug. 1st. | 7/17/2010 at 9:57 AM CST

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Company Snapshot*

Company:

TurboJ

Entity type: Carrier

Business Type: Specialty Hauler

Carrier Operation: Interstate

CDL#: Upon Request

Other Authority: USDA

Insurance: Full Value Protection – additional charge

Number of Trucks: 2

Number of Drivers: 2

Locations Served: US: Nationwide

Categories Served: Pets & Livestock

Hello,We are Nationwide Door to Door Ground Pet Transporter. We specialize in making sure that your pet has a Safe and Stress free transport. All our transports are NEVER overbooked as we travel with a small group at a time to insure your pet gets individual attention he/she may need. We provide all that is needed for you pet to travel, ie, crate during the trip, bottled water, bedding. A cell number for the driver is given upon booking so that you may stay in touch with your pets status and delivery. 24 hour notice is given prior to pick-up and drop-off. We also address animals with special needs or medications(please be sure to mention special needs/medications upon booking) Please feel free to contact us to address any concerns you may have about your pets transport. We accept paypal, and cash, all arrangements are made upon booking. We look forward to transporting your pet. Please note that all animals must be accompanied by a health certificate.

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Member Information

Member Since:	04/07/09
Feedback Score:	190
Positive Feedback:	98%
Star Rating:	4.9/5 based on 201 reviews
Excessive Cancellations:	4

Feedback History

	Total	1 mo	6 mo	12 mo
Positive:	195	0	0	8
Neutral:	3	1	2	1
Negative:	3	0	0	1
Total Matches:	389	0	0	17
Cancellations:	52	0	0	6

Detailed Feedback

	Average Rating (last yr)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed

Feedback Received (201)

Feedback Left (378)

Cancellations (52)

Rating:	Neutral
Company:	TurboJ
Left by:	John T.
On:	5/22/2013
For:	1 puppy

Communication:
Care of Goods:
Punctuality:
Services as Described:

She was delivered on time.

Rating:	Positive
Company:	TurboJ
Left by:	Melanie S.
On:	11/7/2012
For:	dog from MN or Fargo to VA

Communication:
Care of Goods:
Punctuality:
Services as Described:

I am very pleased with delivery of my dog....even with the hurricane issues, they kept in great contact with the buyer and myself. I would love to use them again in the future.

Rating:	Positive
Company:	TurboJ
Left by:	Jennifer C.
On:	10/31/2012
For:	Female German Shepherd Tran...

No Detailed Feedback Available

As a German Shepherd breeder I have used many transports. This is by far the best experience with a transport company I have had. My dog was cared for like one of their own and they kept on time through a hurricane!! So pleased and will be using them again! Thank You so much for the excellent experience!

Rating:	Positive
Company:	TurboJ
Left by:	Jan L.
On:	10/31/2012
For:	this is an adoption from a ...

No Detailed Feedback Available

Everything went really good. They were very friendly. They picked my dog up in texas and delivered her to me in western mass 24hrs later in a storm!! I appreciate their service and would definitely use them again. They kept in contact with me and the timing was great.

Rating:	Positive
Company:	TurboJ
Left by:	George G.
On:	10/22/2012
For:	One puppy

Communication:
Care of Goods:
Punctuality:
Services as Described:

great service, on time, the dog was delivered alive and breathing. Thank You

Rating:	Neutral
Company:	TurboJ
Left by:	Ann O.
On:	9/18/2012
For:	Dallas Bound Golden Retreiver

Communication:
Care of Goods:
Punctuality:
Services as Described:

The transportation itself was great. Teak made it from NY to TX in under 48 hours and was well cared for. The problem was he didn't get here until about two weeks after the date we wanted him here. TurboJ had van trouble and had to postpone the pick-up by two weeks.

Rating:	Negative
Company:	TurboJ
Left by:	Kay B.
On:	7/19/2012
For:	5 cats for transport

Communication:
Care of Goods:
Punctuality:
Services as Described:

Transport of my 5 cats from MA to IL was the basis of scheduling all other aspects of my personal cross country move. Pick up was changed with less than 24 hours notice requiring the need to reschedule furniture pickup, utility arrangements etc. Delivery of the cats was moved up with even less notice forcing me to drive 15 hours in one day in order to arrive at approximately the same time as the cats. Both changes caused a great deal of inconvenience with no apologies by the service.
Response from TurboJ:
P/u was sched.for 7-6 and,was made 7-6, there was no change made.Delivery was to be made within 72hrs,Delivery was made within 36 hrs. Kay gave us names and #'s for 2 people who could recieve the cats.They were happy to help but,Kay got upset when we called them.She wanted me to keep them for 3-4 days for a trip thats only takes 18 hrs to drive.She created alot of drama that didnt need to be.She was calling us and the folks recieving the cats,screaming at everyone.Kay canceled a prior trip too.

Rating:	Positive
Company:	TurboJ
Left by:	Kelli W.
On:	7/17/2012
For:	1 cat going from Philadelph...

Communication:
Care of Goods:
Punctuality:
Services as Described:

Very kind and polite people. My cat was shipped to me without any major problems. Thank you.

Rating:	Positive
Company:	TurboJ
Left by:	Dan B.
On:	7/12/2012
For:	2 dogs for transport (Allie...

Communication:
Care of Goods:
Punctuality:
Services as Described:

Very good experience with shipping company. Picked up and dropped off pets at scheduled times. Would do business with again.

Rating:	Positive
Company:	TurboJ
Left by:	Therese S.
On:	7/3/2012
For:	Scottie the Mini Schnauzer

Care of Goods:
Punctuality:
Services as Described:

TurboJ and Uship was a wonderful and stress free method of finding and then shipping my beloved blind dog from NH to SC. Communication was constant, my dog was well cared for and I have recommended them and this service to several people already. Thanks!

Rating:	Cancellation
Left for:	Cheryl B.
On:	11/23/2012
For:	Sweet dog needs transportat...

I have not been able to contact the customer after a reasonable period of time. We have been calling for about a week or so, 11 calls. We got 1 responce saying she was at jury duty but, we can reach her in the evening either. And, have heard nothing since. Were going to go ahead and book another client that is returning calls. Thank you, good luck.

Rating:	Positive
Left for:	Jennifer C.
On:	10/31/2012
For:	Female German Shepherd Tran...

Great dog, shes very friendly and playful. Her people were easy to work with and after a minor delay due to hurricane Sandy, we were able to get her home safe. We would be happy to help the out again. Thank you

Rating:	Positive
Left for:	Jan L.
On:	10/30/2012
For:	this is an adoption from a ...

Everything went really well. She was friendly and traveled great. Her people are friendly and helpful, we'd be happy to help them out again anytime. Thank you

Rating:	Positive
Left for:	Ann O.
On:	9/16/2012
For:	Dallas Bound Golden Retreiver

Teak is a great dog and travels really well. Ann was wonderful to work with everything went very well. We appreciate her willing to wait for our engine to be replaced. Thank you very much.

Rating:	Cancellation
Left for:	Michael I.
On:	8/31/2012
For:	my buddy

I am no longer able to accommodate this shipment

Rating:	Cancellation
Left for:	Thara G.
On:	8/29/2012
For:	Fuzzy Male Orange Tabby Cat

I am no longer able to accommodate this shipment

Rating:	Cancellation
Left for:	Gabe H.
On:	8/29/2012
For:	black tri female bully

The customer no longer needed the item(s) shipped

Rating:	Positive
Left for:	Michael S.
On:	8/14/2012
For:	2 cats for transport

These cats traveled really well. I dont think they made a sound the whole trip. No scratching, no biting, very easy going cats. The people on both ends of the trip were great, and easy to work with. We'd be happy to help them out anytime. Thank you

Rating:	Negative
Left for:	Kay B.
On:	7/19/2012
For:	5 cats for transport

Rating:	Cancellation
Left for:	William S.
On:	7/17/2012
For:	Nick

Customer could not reach me in a reasonable period of time

Rating:	Cancellation
Company:	TurboJ
Left by:	Cheryl B.
On:	11/23/2012
For:	Sweet dog needs transportat...

No Detailed Feedback Available

I am unable to reach this Service Provider after a reasonable time period I have indeed returned phone calls, and have the records to prove it. My FIRST phone call was to let you know I had Jury duty, which ended last week. I have called after that numerous times, and the number you gave me always goes to voice mail. I have also texted AND emailed (also have copies). The number you call back from is an unknown number, so I did miss your last call- but called back the number you left within 3 MINUTES of your call, and it went to voicemail-

Rating:	Cancellation
Company:	TurboJ
Left by:	Michael I.
On:	8/31/2012
For:	my buddy

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment The service provider had truck problems .... He was honest about it and said he could not ship until a later date

Rating:	Cancellation
Company:	TurboJ
Left by:	Thara G.
On:	8/29/2012
For:	Fuzzy Male Orange Tabby Cat

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment The Service Provider's engine blew out and they were unable to pick up my cat before our scheduled move. They attempted to offer us a solution of another shipment a week or two later, but unfortunately that will not work for us.

Rating:	Cancellation
Company:	TurboJ
Left by:	Gabe H.
On:	8/29/2012
For:	black tri female bully

No Detailed Feedback Available

I no longer need my item(s) shipped The seller of the shipment did not provide proper documentation to proceed with the completion of the sale so the sale was not completed so i no longer need the shipment.

Rating:	Cancellation
Company:	TurboJ
Left by:	William S.
On:	7/17/2012
For:	Nick

No Detailed Feedback Available

I am unable to reach this Service Provider after a reasonable time period We have been attempting to contact the Service Provider since Thursday (today is the 5th day with no contact). We left 3 voicemails and sent 1 email with no response. We are scheduled to leave the state in 72 hours and must have arrangements solidified before leaving.

Rating:	Cancellation
Company:	TurboJ
Left by:	Mary L.
On:	7/5/2012
For:	3# Lhasa Puppy 10wks. old.

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment The drivers got sick and had to cancel my booking. I have requested this already before and asked for my deposit back and have heard nothing from your company. Would like to know when I will be getting my money back. This was cancelled back in May. Mary Long
Response from TurboJ:
Deposit refunds are handled by Uship. We have nothing to do with it at all.

Rating:	Cancellation
Company:	TurboJ
Left by:	Jay C.
On:	5/21/2012
For:	4 cats for transport

No Detailed Feedback Available

I no longer need my item(s) shipped No longer going to New York. Decided to stay in MO.

Rating:	Cancellation
Company:	TurboJ
Left by:	Krista M.
On:	4/2/2012
For:	Adorable Baby Saint Bernard

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved

Rating:	Cancellation
Company:	TurboJ
Left by:	Bridget R.
On:	4/2/2012
For:	2 cats for transport

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment

Rating:	Cancellation
Company:	TurboJ
Left by:	Julie W.
On:	2/6/2012
For:	return

No Detailed Feedback Available

I no longer need my item(s) shipped I accepted the wrong bid and meant to go with a diferent service provider.

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