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TrotterAutoTransport (6666+ Positive Feedback)
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Company Snapshot*
Company: 

TrotterAutoTransport

Business Type: Trucking Company
Carrier Operation: Interstate
CDL#: Upon Request
Broker MC#: 643752
Other Authority: Our trucks will use wheel straps only if requested.
Categories Served: Household Moves, Motorcycles, Vehicles
Number of Trucks: 100
Number of Drivers: 100
Locations Served: US: Nationwide, International: Worldwide
View Terms & Conditions
Trotter Auto Transport is family owned and operated with 15 years experience in auto transport hauling. We provide services in all 48 states. Quotes, Bids and Prices INCLUDE INSURANCE COVERAGE and fuel. All loads are C.O.D's only at Trotter Auto Transport and will require a small deposit and the rest to be paid to are drive in cash on delivery. Deposit: all are deposits for transport service is collected by are office at Trotter Auto Transport. We accepted all major credit cards accept American Express. PRICE GURANTEE: We will match any bid by a star rated company (50 positive) on uship. The matched price will only be valid for up to 5 days. If a driver cannot be secured within the 5 days the price will be the original bid by us. If the order is cancelled, a $50 cancellation fee will be applied

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Member Information
Member Since: 06/28/08
Feedback Score: 66
Positive Feedback: 99%
Star Rating:
5.0/5
based on 71 reviews
Excessive Cancellations: 2
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
68
 0 4 19
  Neutral:
2
 0 0 0
  Negative:
1
 0 1 1
  Total Matches:
231
 0 0 35
  Cancellations:
39
 0 0 9
Detailed Feedback
Average Rating (last yr)
Communication
4.6/5
Care of Goods
4.6/5
Punctuality
4.5/5
Services as Described
4.6/5
Feedback Received (71)
Feedback Left (92)
Cancellations (39)
Items: 1 - 10 of 71 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Company: TrotterAutoTransport
Left by: Joe Z.
On: 4/3/2012
For: MGC GT
Communication:
Care of Goods:
Punctuality:
Services as Described:
Great job, smooth and easy. Would ship with Trotter again.
Rating: Positive
Company: TrotterAutoTransport
Left by: Phil L.
On: 1/25/2012
For: 2 Crew Cab Pickups for Tran...
No Detailed Feedback Available Great job and great communication.
Rating: Positive
Company: TrotterAutoTransport
Left by: David R.
On: 1/11/2012
For: 2003 Land Rover Range Rover
No Detailed Feedback Available
Rating: Positive
Company: TrotterAutoTransport
Left by: Merrill O.
On: 1/3/2012
For: Ford : Mustang
Communication:
Care of Goods:
Punctuality:
Services as Described:
wonderful service. Lonnie is the best! Thank you
Rating: Negative
Company: TrotterAutoTransport
Left by: Ralph A.
On: 12/28/2011
For: 1985 Jeep CJ-7
Communication:
Care of Goods:
Punctuality:
Services as Described:
This company fraudulently charged my credit card multiple times after I had paid for my auto to be transported. Up to a year later I was still being charged by Trotter Auto Transport without my consent.
Rating: Positive
Company: TrotterAutoTransport
Left by: Preeda W.
On: 10/2/2011
For: Pontiac : Firebird
Communication:
Care of Goods:
Punctuality:
Services as Described:
super super
Rating: Positive
Company: TrotterAutoTransport
Left by: Ray N.
On: 9/23/2011
For: 1971 Ford Ranchero
Communication:
Care of Goods:
Punctuality:
Services as Described:
Late pick up and delivery but made it without a scratch
Rating: Positive
Company: TrotterAutoTransport
Left by: eddy4294 (7)
On: 9/22/2011
For: 1993 Toyota Corolla
Communication:
Care of Goods:
Punctuality:
Services as Described:
Deliveres on time as agreed.
Rating: Positive
Company: TrotterAutoTransport
Left by: Jason B.
On: 8/9/2011
For: Land Rover : Defender
No Detailed Feedback Available A+ Thank You
Response from TrotterAutoTransport:
Great to haul for. Thank you
Rating: Positive
Company: TrotterAutoTransport
Left by: Jonathan T.
On: 8/5/2011
For: Mercedes-Benz : 300-Series
Communication:
Care of Goods:
Punctuality:
Services as Described:
Great communication, timing, and price. Lonnie did a great job working with an "eccentric" seller and getting my car ahead of schedule. Dwayne, the guy who shipped it, took the time to go over issues he saw with the car and gave some great advice on getting it into shape. I would definitely recommend shipping with these guys!
Response from TrotterAutoTransport:
Thank you for the kind words and hope to do business again soon, A+++++++++++++++ customer
Items: 1 - 10 of 92 Page: 1 2 3 4 5 6 Next > >>
Rating: Cancellation
Left for: Jorge B.
On: 8/15/2011
For: 2007 Kia Rio
I am no longer able to accommodate this shipment Uship has violated Trotter Auto Transports Term & condition as far as how we the Transport company accepts payments. Please read all term& condition from any transport company you are about to accepted. USHIP is not a transport company. Thank you Trotter Auto Transport
Rating: Cancellation
Left for: Randy W.
On: 8/10/2011
For: Dodge
I am no longer able to accommodate this shipment We did not ever tell this customer that we where sending a refund check and we did refund there card weeks ago back thur I merhant account this money was removed from are account so I told her to call her credit card company and dispute it with them because we are not going to refunded it twice thur are merchant account. They accepted are bid and in the first conversation I had with them I told her this would take a while because of the size of the vehicle and it did not run they said no problem
Rating: Positive
Left for: Jonathan T.
On: 8/6/2011
For: Mercedes-Benz : 300-Series
Great guy to haul for and hope to do business with him again, A+++++++++++++ guy
Rating: Positive
Left for: Steve B.
On: 8/3/2011
For: 2012 Porsche
Great customer and hope to do business again. Thank you for the kind words.
Rating: Positive
Left for: Kelvin L.
On: 7/29/2011
For: 2001 Audi S4
Very simple to work with and hope to do much more business in the future. Thank you Trotter Auto Transport
Rating: Positive
Left for: Reinhardt D.
On: 7/29/2011
For: Ford F-100
Thank you for your business and we hope to do busines with you again in the future. Thank you Trotter Auto Transport
Rating: Positive
Left for: Michael - mayiss B.
On: 7/29/2011
For: mercedes 450 sl no body damage
Very nice to work for and hope to do business in the future. Thank you Trotter Auto Transport
Response from Michael - mayiss B.:
Thank you Trotter, you are new in Uship but you are professional that no one can compit with.I was very happy with them.thanks a lot for friendly service.Mike
Rating: Positive
Left for: Richard D.
On: 7/18/2011
For: 2006 Toyota Tacoma
Ver nice to work with, hope to haul for him again. Thank you for your business
Rating: Cancellation
Left for: Roman K.
On: 7/17/2011
For: Volkswagen : Beetle - Classic
The customer no longer needed the item(s) shipped
Rating: Cancellation
Left for: Lang N.
On: 7/14/2011
For: 2004 Honda Odyssey
Customer could not reach me in a reasonable period of time
Items: 1 - 10 of 39 Page: 1 2 3 4 Next > >>
Rating: Cancellation
Company: TrotterAutoTransport
Left by: Jorge B.
On: 8/15/2011
For: 2007 Kia Rio
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: TrotterAutoTransport
Left by: Randy W.
On: 8/10/2011
For: Dodge
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services We accepted these guys after having them tell us that they would have our car picked up in just a couple of days. They knew our urgency as this is a car we intend to rebuild and show by March so each day was critical. We started getting the run around and excuses as to why the days were turning into weeks and they still hadn't shipped our car. We were very up front that this was an in-op car and were told it would be no prob. They charged my card the full amount the day I awarded them the bid...
Rating: Cancellation
Company: TrotterAutoTransport
Left by: Roman K.
On: 7/17/2011
For: Volkswagen : Beetle - Classic
No Detailed Feedback Available I no longer need my item(s) shipped The car is not for sale , the owner of the car has changed his mind to sell it.
Rating: Cancellation
Company: TrotterAutoTransport
Left by: Lang N.
On: 7/14/2011
For: 2004 Honda Odyssey
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period I have waited for two weeks and they keep saying they will pick up truck and will call me and let me know when they have it on the truck. horrible experience. Uship has not been very helpful!!! told me to cancel transaction. A legally binding contract! two parties still have my money. I would not recommend either company BE CAREFUL!!EXCESSIVE CANCELLATIONS. AVOID! PHONE THREATS!
Rating: Cancellation
Company: TrotterAutoTransport
Left by: Jennifer B.
On: 7/8/2011
For: 2 vehicles for transport
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved
Response from TrotterAutoTransport:
Customer accepted are bid with one small car and a mini van then changed the small vehicle to a suv and booked this in april then changed to first week of july with fuel cost higher and did not what to pay the differnt.
Rating: Cancellation
Company: TrotterAutoTransport
Left by: Linh T.
On: 7/5/2011
For: 2005 Honda Odyssey
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Booking period was to pick up the minivan any time after June 13 from San Jose, CA and delivery on June 18 to Sugar Land, TX. Service Provider didn't email or call us for any further details. We had to call and left a message. We finally got a call back saying that there's no driver in the area that can pick up the van. We've been waiting 2 days for further details and/or assurance that our minivan shipment will be taken care of, but we haven't gotten any. We were charged $775.00 by Lonni
Response from TrotterAutoTransport:
The bid said 1-7 days for pick up and 5 days for delivery the customer cacelled after 2 days.
Rating: Cancellation
Company: TrotterAutoTransport
Left by: Randall B.
On: 6/25/2011
For: 2011 BMW 535i xDrive
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Was told would get car delivered in 10 days. Has been 13 days and car has not moved. Found a different shipper to move the vehicle through the new car dealership with a guaranteed ship date.
Response from TrotterAutoTransport:
This is not true, The customer changed it to a enclosed carrier witch we told them it would be more money and about a week longer and they agreed, Then about two days later they said the dealer ship could get the shippment done cheaper so they cancelled and a week after cancellation the customer called asking them if we could help them out the vehicle did not get picked up and we where unable to help them because the truck left the area.
Rating: Cancellation
Company: TrotterAutoTransport
Left by: Mark N.
On: 6/23/2011
For: 2001 BMW 5-Series
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment I need my car to my house by July 1st. The service provider has no leads on a pickup date. I cannot take the chance of giving more time and missing my window. They have had 9 days to line up a pickup & after talking to Lonnie today, he said that there are no loads going from NY to Oregon and he has no idea when a pickup will be arranged. I do not have anything against Trotter Transport and I hope this does not reflect negatively on them. Thanks, Mark
Response from TrotterAutoTransport:
There are truck route's that are not very common runs and we let the customer no this was not a common run and would take a couple of weeks but he decided to cancel and after canceling he hired das trucking company as they told him it would be taken care of in one week, It toke them one mouth.
Rating: Cancellation
Company: TrotterAutoTransport
Left by: Karin N.
On: 6/6/2011
For: 2004 Honda Pilot
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment I have had to cancel my shipment with Trotter Transport because of lots of uncertainty in the market for over three months. My truck was to be shipped from s. Fl to OR, but because of weather patterns and gas prices, no truck could fill up their loads to make the trip. Lonnie was always helpful in explaining the conditions and was honest about the delays. He is even going to refund my deposit and so is u-ship.
Response from TrotterAutoTransport:
Thank you
Rating: Cancellation
Company: TrotterAutoTransport
Left by: Michael W.
On: 5/15/2011
For: 1985 VW Vanagon Westfalia
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Response from TrotterAutoTransport:
Customer did not tell us the vehicle had a camper on top.
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