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A very smooth transaction. Thanks!
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The shipment didn't arrive until Apr.8. 2010, 2 months from when the bid was accepted. (The bid was for completion of shipment within 3 weeks.) It took several phone calls to inquire about the holdup. It did arrive in good condition, however
Response from TransitSystems:
We say to allow 1 week for pick-up and 3 weeks for delivery. It took 6 weeks for us to complete this job. Please consider that the pick-up was a remote location in northern California and the delivery was to an even more remote location in Maine. I think we did pretty well, all things considered.
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The movers did a very good job of wrapping and moving my furniture. This involved several flights of stairs and a long trip to Seattle. Everything arrived in good shape. Overall, an excellent job for the estimated price.
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A very positive experience. The delivery went smoothly and quickly. The person I spoke to on the phone was extremely pleasant, helpful and good at communicating with me on all the details and the pick-up and drop-off was very efficient. I couldn't have asked for a better shipping experience and would definitely use them again in the future.
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wonderful service. everything was taken care of perfectly.
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Shipper did an excellent job of communicating ahead of time and was very flexible concerning packing materials to be shipped. Everything arrived on time an in the same condition it was in when it left.
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No Detailed Feedback Available
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This was the worst customer service experience of my life. They held my chair hostage for 8 weeks after promising a 3 week delivery. They didn't return calls, gave me wrong information, forgot to move the chair for weeks at a time, and didn't take any responsibility. A broker hired a broker who hired a shipper and no one would be accountable. Transit Systems was the shipper that took the least accountability for Bekins who did nothing for weeks at a time. I would NEVER hire them again.
Response from TransitSystems:
This customer's order was NOT held hostage; no one forgot to move the customer's chair, and most importantly, no guarantee was offered in terms of timing; in fact, we provided [verbally and in writing] information to the contrary before anything took place- as brokers, our shipment times are ESTIMATED.
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Transit Systems |
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Mark S. |
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3/10/2008 |
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Couches |
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Smooth transaction, timely delivery, great price. Thanks!
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went well. They even helped move the furniture in for me.
Response from TransitSystems:
Thanks Michael... we were glad to help and would love to help you again given you need a moving solution. Have a great day!
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This was a great experience. Service was excellent, movers were friendly and helpful, and the price was good. Shipment arrived in good shape and in good time. I would definitely use this provider again!
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