| 2/26/2008 | Service Provider | Positive
| Petcop (2) |
GREAT guys to work with! Very accomodating when I had a last minute change of shipping address. Thanks Gary, you made a stressful situation very easy! Would use this company again in a heartbeat.
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Response from TouringLogistics:
I am so happy you have taken so wel to CA and have already found a new home!! I wish you luck with the new job as well. I wish you luck!! Will have a driver drop off a house warming gift If I dont get out there first!!! Let me know. Thanks again for the payment in advance as well as the gratuity, which was more than gracious!!! GARY
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| 2/26/2008 | Service Provider | Positive
| erno222lr4 (1) |
Great Service! ***** The delivery was perfect and went as promised. The driver arrived ontime with our shredder in the condition the seller had promised. Thanks for making our delivery needs so easy! D. Goslin - Rinaman & Assoc., P.A., Jacksonville, FL
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Response from TouringLogistics:
Thanks so much! Loved you location in Jacksonville. Very cool property. Glad we could be of assistance! We are available to help anytime.
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| 2/26/2008 | Service Provider | Positive
| tedchoi11 (1) |
Gary did a great job. Coordinated with the seller on pickup, kept in touch during transit, delivered as promised. thanks gary.
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Response from TouringLogistics:
Ted... We appreciate your payment in advance. Tough sometimes when clients are not at pick-up location. Thanks for the great feedback. We try to do our best. We appreciate quality clients as youself. Thanks again.
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| 2/25/2008 | Service Provider | Positive
| ANDREWinDC (1) |
Gary did a great job! I highly recommend his services. He did an excellent job delivering my bed on the promised date in perfect condition. Thanks Gary!
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Response from TouringLogistics:
Great Client. Delivery was on top of the tallest mountain above Berkeley. Tight, but I got it done. Thanks for you assistance and your brothers on the pick-up end. THANKS!!
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| 2/25/2008 | Service Provider | Neutral
| 1377fifth (-1) |
still awaiting scheduling of shipment !!! getting a little impatient.
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Response from TouringLogistics:
If we don not have a confirmed pick-up date, why be mis-leading.
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| 2/24/2008 | Service Provider | Positive
| BarristerBaron69 (58 ) |
very good shipper
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| Read Story
Response from TouringLogistics:
Thanks!! Great Shipper!! Payment in advance was appreciated as as requested. Always available if you need us. Truck heading to FL with my new driver as we speak. If we can be of service, don't hesitate to contact us.
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| 2/19/2008 | Service Provider | Positive
| brophy18 (1) |
Minor delays due to a new driver as his business is expanding. Very professional and delivered to a remote ranch in Arizona which took some coordination that you don't get with bigger companies! Thanks Gary and Good Luck; hope to use you down the road!
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Response from TouringLogistics:
Great client. Very understanding of "Growing Pains". Client was VERY helpful on the loading end. Great Son!!! I appreciate your business and hope to deal with you in the future. Truck will be in FL this coming week if we can be of any assistance.
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| 2/11/2008 | Service Provider | Negative
| emarban1 (-1) |
After payment in full in advance, the shipment arrived 28 days late, to the wrong address, with 20% of the items broken. Touring Logistics made no effort to rectify the misdelivery nor to compensate for the damaged items or for the delay. The owner, Gary Koppelman, was personally charming at first but ultimately failed to follow through, not returning emails or phone calls. DO NOT USE THIS VENDOR UNLESS YOU DO NOT CARE ABOUT WHAT YOU ARE SHIPPING!
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Response from TouringLogistics:
Client was very much mis-leading when listing his shipment. 3 boxes became 7 along with a television and a VCR as well. There were over 100 items that needed to be individually wrapped in bubble wrap and tissue paper. Would love to see pictures of the broken items. I find it very hard to believe. This is the first time I am hearing of it. Driver delivered to the address given by USHIP.com and was his home. He changed his mind and wanted it delivered somewhere else.
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| 2/3/2008 | Service Provider | Negative
| 225Fernon (-1) |
I am extremely unhappy with the service Gary provided. The shipment was 11 days late, and even though Gary admitted in writing the delay was his fault and a monetary refund would be issued, I have YET to hear anything 1 week later. He is ignoring phone calls and emails. He was also very rude and charged an extra $375.00 for poorly packed boxes, but never gave propper guidlines on how they should be packed. If you use his service, make sure you have EVERY promise in writing.
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Response from TouringLogistics:
Yes, due other clients not able to meet their pick-up and delivery dates, out last shuttle trip was delayed a few days.
The additional charge was not for poorly packaged boxes, but for 17 additional boxes and more furniture than originally quoted on USHIP.com listing.
Client asked before even accepting bid if there would be an additional charge for 10-12 boxes and we said yes, about 450.00. She was FULLY AWARE!
Seemd to be a Mom & boyfriend/girlfriend mis- communication.
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| 1/4/2008 | Service Provider | Positive
| cbotha (5) |
They did very well to complete this logistically complicated move.
I am happy to refer them to anyone.
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Response from TouringLogistics:
Yes, there were multiple drop offs from TX to FL, hjowever I would not refer to them as complicated. We were able to handle the pick-up and deliveries without a hitch.
Everything was well organized by the Shipper and executed seamlessley. Thanks again Chris. GARY "TouringLogistics"
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