Touring Logistics

TouringLogistics (3939+ Positive Feedback)
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Company Snapshot*
Company: 

Touring Logistics

Entity type: Carrier
Business Type: Trucking Company
Carrier Operation: Interstate
CDL#: Upon Request
Insurance: Full Value Protection – additional charge; We offer a special cargo coverage policy specifically for your cargo, available from USHIP.com's preferred cargo insurer. The insurance certificate is emailed directly to you.
Number of Trucks: 3
Number of Drivers: 5
Locations Served: US Local, Canada, US: Nationwide, Canada: Nationwide
Categories Served: Household Goods, Motorcycles, Pets & Livestock, Special Care, Vehicles
WE NOW PROUDLY ACCEPT PayPal !!! We are specialized cargo haulers for the Entertainment Sports and Mobile Marketing Industries. We carry specialized cargo such as Sound, Lighting and Staging for major production companies, cable and TV Networks (Such as ABC TV). Our trucks are complete "AIR RIDE" syetem. We are equipped with all the tools and supplies to properly secure and maintain your cargo while in transport to its destination. We have hand trucks, walk up ramp, dollies, furniture blankets, shrink wrap etc.. We are now proud to announce that Touring Logistics has opened a warehouse in Los Angeles and New York City to accomodate your storage and warehousing needs. ************ We must apologize for the delays involved on our Fed/Mar shuttle run. We had a number of driver change-outs as well as repeated issues with that particular shuttle truck, which made for repeated delays. We can not express our apologies enough to the good clients that stand by us. Thank you!

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Member Information
Member Since: 05/22/07
Feedback Score: 39
Positive Feedback: 74%
Star Rating:
3.7/5
based on 87 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive: 0 0 0
  Neutral: 0 0 0
  Negative: 0 0 0
  Total Matches:
145
0 0 0
  Cancellations:
15
0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (87)
Feedback Left (107)
Cancellations (15)
Items: 1 - 10 of 87 Page: 1 2 3 4 5 6 Next > >>
Rating: Negative
Company: Touring Logistics
Left by: Miko M.
On: 9/5/2008
For: 1 Studio inside a house
No Detailed Feedback Available Anyone who is still missing their shipments from Gary Seth Koppelman, through Touring Logistics or Fine Arts Transport--- there is a large truck in New Jersey (walmart lot in cinnaminson NJ) There are still items, Boxes are either labeled with: Jessica ... (sorry, forgot the last name) Leany TX Berkeley If you are one of the owners, I suggest you contact Fran, Gary's mother ASAP as she has the keys to the truck and can help you retrieve your things. Her email address is Fran14kt@aol.com.
Rating: Negative
Company: Touring Logistics
Left by: Lyss M.
On: 8/13/2008
For: Double pallet 4 ft x 8 ft x...
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uShip has been contacted by the FBI regarding an investigation of this service provider for actions taken prior to his use of uShip. It was reported to uShip today that an indictment has been issued by a grand jury. Details of the indictment can be found here: http://www.usdoj.gov/usao/pae/News/Pr/2008/aug/koppelmanrelease.pdf While this federal indictment does not pertain directly to your shipment, it is very important that your report any open issues, in as much detail as possible, to
Rating: Negative
Company: Touring Logistics
Left by: Reza T.
On: 6/10/2008
For: K-size bed, Med-EntCen, Gol...
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So what if Gary's business ran into trouble (DUI, Hit and Run, Improperly licensesd, unsafe vehicle, etc) a real business man knows how to handle serious issues in a responsible and proffessional manner. Gary on the other hand lied and withheld the truth casuing a 3 month dealy. I consider the $'s he has from me to be stolen. Gary Koppelman is a joke. I hope that no one else every has the unfortunate expirence of using him to ship anything.
Rating: Negative
Company: Touring Logistics
Left by: Todd B.
On: 6/4/2008
For: Sofa
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WORST shipping experience I've ever had - including many cross-country, military moves. Once my full payment was received, we got silence. After many calls and emails the excuses began (and they were both imaginative and numerous). Refused to return calls. It took over 150 emails and that many calls to get my delivery (more than 3 months after promised). When the sofa finally arrived the driver was alone and the truck's ramp didn't work - I had to help unload it. Would NEVER consider him again.
Rating: Negative
Company: Touring Logistics
Left by: Danielle K.
On: 5/31/2008
For: 4 items only!! Sofa/coffee...
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After waiting 3 months (pick up on March 2nd) for my furniture to arrive to Houston from NYC, a driver shows up alone. I had to come out of pocket to pay someone to help him move my things. This situation has been the most frustrating and exhausting experience. I don't think that Gary Koppelman is a fraud or a crook but he is certainly unreliable. Do NOT use this company, I wish someone could have warned me...
Rating: Negative
Company: Touring Logistics
Left by: Ayman S.
On: 5/20/2008
For: 22 Small and Medium Boxes
No Detailed Feedback Available Gary Koppelman is a CROOK! Just google his name, which is what I should have done before I paid in advance. The shipment was never delivered and he won't answer my calls or emails. He got a local guy to take my stuff and store it and never picked it up from storage. He also never paid that guy so I had to pay the subcontractor to release my things and pay another company to take my stuff to LA. Very frustrating and costly.
Rating: Negative
Company: Touring Logistics
Left by: Rachel B.
On: 5/19/2008
For: Cross Country Queen Mattres...
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DO NOT GO WITH TOURING LOGISTICS. After making the contract with Touring Logistics and PAYING $400, they never shipped my mattress. Gary promised that he would pick up the mattress by early May (he had several months advance notice), and he never did. After endless calls and emails, he promised he'd do it by May 10, but then days before never called or emailed to scheduled and then NEVER DID. I had to find another shipper last minute because I had to move out of my apartment!! Horrible!
Rating: Negative
Company: Touring Logistics
Left by: Eric H.
On: 5/9/2008
For: Large Porcelain Coca Cola s...
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Un-flippin believable... Made the match early March. Minor delay in pickup, but Gary was spontaneously helpful one day.(not to happen again) After pickup the circus began. I always stressed that I was not concerned about the quickness, as I knew the monthly shuttle bit. I did however want some sort of info. It was not to be received. It has been almost a month since he has had any communication with me. I now consider my goods stolen and have reported it to the police. I wish he would call
Rating: Negative
Company: Touring Logistics
Left by: Laura H.
On: 5/7/2008
For: Studio Apartment
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PICKUP: 1/31/08 TARGET: 2/22/08 DELIVERY: 5/03/08 EXCUSES: Death in family, Moved family, Reunion w/ old flame & illegitimate son from Jamaica, Driver DUI, Hit & Run by Driver, Insurance issues, Truck repairs, Impounded. CONCERNS: Numerous violations of the law, Won't answer phone, Voicemail full for months, Openly hostile, Drivers unpaid, No DOT auth until 4/08, Etc, etc…New excuses each week-Many inaccurate or misleading. CONCLUSION: If his account is ever reinstated-DO NOT HIRE GARY KOPPELMAN
Rating: Negative
Company: Touring Logistics
Left by: Luis C.
On: 5/4/2008
For: Kid's stuff
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I feel badly for TouringLogistics (TL). The guy running it is not evil but his actions are indistinguishable from a person who wants to wreck his business and your life with it. Accepted his bid in January and paid in advance (mistake) because he insisted. About a month later, he picks up. Three months later he delivers (1 item short). Add a soap opera in the middle, threats of litigation from me and quite a lot of help from the uShip staff and you have a pretty good picture. Do NOT use TL
Items: 1 - 10 of 107 Page: 1 2 3 4 5 6 Next > >>
Rating: Cancellation
Left for: C G.
On: 6/17/2008
For: 1 Bedroom Apartment
Customer could not reach me in a reasonable period of time
Rating: Cancellation
Left for: Leslie M.
On: 6/17/2008
For: Leslie's Bedroom Furniture
Customer could not reach me in a reasonable period of time
Rating: Cancellation
Left for: Lauren V.
On: 5/16/2008
For: Couches, kitchen table, 4 c...
I did not show up at agreed upon date and time
Rating: Cancellation
Left for: Chris S.
On: 5/15/2008
For: HP 7' tall equipment rack o...
Customer cancelled after communicating directly – did not feel comfortable moving forward
Rating: Cancellation
Left for: Patricia E.
On: 5/12/2008
For: 2 Bedroom Apartment
Customer cancelled after communicating directly – did not feel comfortable moving forward
Rating: Cancellation
Left for: Benny R.
On: 5/12/2008
For: 70 boxes and 2 sewing machi...
Customer could not reach me in a reasonable period of time
Rating: Cancellation
Left for: Anna S.
On: 4/30/2008
For: 1 Bedroom Place
Customer could not reach me in a reasonable period of time
Rating: Cancellation
Left for: Mason N.
On: 4/11/2008
For: Sofa, chairs, and ottoman
Customer could not reach me in a reasonable period of time We had a trip scheduled to Washington State from the shippers area. At the last moment, the client cancelled their shipment. This client was utilizeing 3/4's of our truck. We were using this shippers cargo to fill a small area left on the truck. Once the client cancelled the larger shipment, it was no longer cost effective to send a truck 1100 miles with just two chairs. I am sorry it ended up this way. We would be more than happy to refund the shippers payment.
Response from Mason N.:
If Gary gets reinstated at UShip, and anyone considers using his service, please don't. He was amazingly uncommunicative, and told UShip he would refund my money but never has, even though he never even tried to schedule a pickup with me. He will not respond to calls or emails, and I'm not even sure he's legally able to transport across state lines anymore. He lied in his original feedback by saying I wanted my money from UShip refunded, when he knew it was what I wired him that I wanted bck
Rating: Negative
Left for: Simon B.
On: 4/7/2008
For: Queen Mattress
This client is a liar. We answered every email and if we did not return voicemails via phone, we did it via email. Client said, absolutely no rush in transporting the "Queen Mat." Now all of a sudden its an issue. Now he reversed his payment, which gets absolutely nothing done. His item will go into storage until payment is recieved. So hard to please everyone. Out of 140 jobs on USHIP, we now have "8" negatives. Thats higher than the US average for client satisfaction.
Rating: Positive
Left for: John F.
On: 4/1/2008
For: 1 Bedroom Apartment
GREAT CLIENT. HOW TO WORK WITH YOU IN THE FUTURE. THIS WAS A TOUGH RUN. NEW DRIVERS ON THE ROUTE AND A NUMBER OF DELAYS. BUT WE GOT IT DONE!
Items: 1 - 10 of 15 Page: 1 2 Next > >>
Rating: Cancellation
Company: Touring Logistics
Left by: C G.
On: 6/17/2008
For: 1 Bedroom Apartment
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period Obviously, this service provider is not reliable and cannot provide the services they commit to.
Rating: Cancellation
Company: Touring Logistics
Left by: Leslie M.
On: 6/17/2008
For: Leslie's Bedroom Furniture
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period The service provider did not contact me to pick up my merchandise.
Rating: Cancellation
Company: Touring Logistics
Left by: Lauren V.
On: 5/16/2008
For: Couches, kitchen table, 4 c...
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time Shipment was picked up on March 29th and is still in NY. Gary did not contact me for weeks with a location of my things. When he did contact me, it was with excuses as to why I did not have my things and empty promises. Working with him was probably one of the worst and most nerve-racking experiences I have had in recent years. Gary also has my money for my shipment which if he has any integrity will refund it as waiting 6 weeks for all of my things is UNACCEPTABLE regardless of excuses
Rating: Cancellation
Company: Touring Logistics
Left by: Chris S.
On: 5/15/2008
For: HP 7' tall equipment rack o...
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider Despite repeated email promises from Gary (his cell voicemail is always full), his NY-CA shuttle driver never contacted me to schedule a pickup. They were paid in full ($675) April 16, nearly a month ago. His entire April is cancellations or negative feedback and his uShip account is suspended. He already has my money. I won't also risk my equipment.
Rating: Cancellation
Company: Touring Logistics
Left by: Patricia E.
On: 5/12/2008
For: 2 Bedroom Apartment
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider Move date set for May 9 on April 20. No response to any emails until my May 2 email requesting confirmation before flying to MA from CA. Gary said I should have planned to fly out a day later in case truch does nto show up until May 10. No emails or voicemails returned May 5 and 6. Have urgent questions regarding insurance, boxes needed, who packs, etc. No callback or email response as of May 6 at 2 PM.
Rating: Cancellation
Company: Touring Logistics
Left by: Benny R.
On: 5/12/2008
For: 70 boxes and 2 sewing machi...
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period excuses excuses excuses is the only communication I have recieved from this "shipper".
Rating: Cancellation
Company: Touring Logistics
Left by: Anna S.
On: 4/30/2008
For: 1 Bedroom Place
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period This provider has failed to deliver on time (14 days from pick up on 04/02/08). He had sent another moving and storage company to pick up my belongings, and I am now responsible for paying them. He has contracted out my car shipment, charged me for it, but failed to pay the contractor. So, end result is that no service has been delivered by this provider. I would like to cancel.
Rating: Cancellation
Company: Touring Logistics
Left by: Mason N.
On: 4/11/2008
For: Sofa, chairs, and ottoman
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period On Jan 23rd, I wired payment in full. On Feb 27th, after repeated (and ultimately false) assurances that he would call to arrange pickup, Gary wrote: "I am sorry Mason. I will have a truck pick-up from you by Tuesday or we will refund promptly." That is the last I heard from Gary or anyone associated with Touring Logistics (or UShip for that matter; UShip has never responded to my requests except when they tell me to mail someone else at UShip). Garys voicemail is full so
Response from TouringLogistics:
I apologize for having to write this over and over. We had issue with our fleet coverage due to a drivers in volvement in a small fender bender accident. We are definitely behind schedule and apologize.
Rating: Cancellation
Company: Touring Logistics
Left by: Nadia C.
On: 3/10/2008
For: 1 Bedroom Apartment
No Detailed Feedback Available A scheduling conflict arose that could not be resolved Although I was quoted a shipment pickup date of February 25th, the shipment provider could not accomodate this date and I could not negotiate another shipment date/time with this shipper.
Response from TouringLogistics:
Thanks so much. Glad it all worked out for you.
Rating: Cancellation
Company: Touring Logistics
Left by: doucettej (5)
On: 3/7/2008
For: dj equipment
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider I am not confortable paying up front for a shipment or with the providers payment methods.
Response from TouringLogistics:
I can fully understand. However, 137 people that shipped with us through USHIP.com felt otherwise. Wish we could have helped.
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