TOTALGROUP (2)

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Company Snapshot *

Company: Total Group Tracking Logistic Inc
Business Type: Freight Forwarder/Broker
Carrier Operation: Interstate

MC Number: 628542

Categories Served: Vehicles, Boats, Special Care, Commercial Freight, Food & Agriculture, Motorcycles

Number of Trucks: 1000
Number of Drivers: 1000

Locations Served: US National, Canada

Total Group Tracking Logistics is a reliable and reputable auto transport division. We can assist you with the transport of your vehicle nationwide. If you are looking to ship your vehicle, give us a call, and one of our representatives will assist you. Total Group Tracking Logistics is a dependable automobile transport company. You want an auto transport company who can deliver nationwide and have the safety of your vehicle as their primary concern. OUR DESTINATION Total Group Tracking Logistics service all 52 states. We are part of a fleet of over 1000 carriers networking nationwide ready to assist your move. 1. Depending on your specific auto transport needs, we will assign the proper carrier. What ever service you need, and the type of vehicle you would like to move, we will assign the right carrier with the appropriate equipment: open or enclosed.

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Member Information

Member Since:3/26/2008
Feedback Score:2
Positive Feedback:75%
Excessive Cancellations:7

History	Total	12 mo.
Positive	4	1
Neutral	0	0
Negative	1	0
Matches	18	2
Cancellations	9	1

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (14)

Feedback Left (17)

Rating: Cancellation

Left by: martinjames (2)

On: 1/29/2009

For: 2005 Nissan Frontier

No Detailed Feedback Available

There was a change to the shipping price or terms that could not be resolved They accepted my bid and then emailed me saying they need more money!!!!!!!! complete irresponsibility,trying to say that the weather was bad...so the price went up..they werent even picking up the truck for 2 weeks so how can they predict the weather?! These brokers who low ball and then try and shop out for the best price should be banned from this site. i have had nothing but problems with people like this on here

Rating:

Positive

Left by: tzauto (3)

On: 12/21/2008

For: 2007 Audi A4

Services As Described:

EXCELLENT SERVICE

Rating: Cancellation

Left by: jimatharborauto (0)

On: 11/4/2008

For: 1995 GMC Sierra C/K 3500

No Detailed Feedback Available

The Service Provider did not show up at agreed upon agreed date & time Total waste of time. Took my money and never followed through, never called, never showed up, never refunded my money, cost me storage fees. Who going to pay?
Response from TOTALGROUP:
I HAD A CARRIER ACCEPT THIS ORDER TO P/U ON SCHEDULED DATE & TIME, BUT THE CARRIER DID NOT SHOW, I ATTEMPTED TO ASSIGN THIS ORDER WITH ANOTHER CARRIER, BUT THE CLIENT (SHIPPER) STATED THAT HE COULD NOT WAIT ANOTHER DAY, HE NEEDED THIS VEHICLE, I ASKED IF THEY WERE PAYING STORAGE FEES @ COPART, KEN STATED NO, THEY DID NOT, THEREFORE I ATTEMPTED TO GET ANOTHER CARRIER, BUT KEN REFUSED. WE DID REFUND HIS DEPOSIT AFTER I ARRIVED BACK TO THE OFFICE, ELECTRONICALLY. TAKES 24 HRS. TO TRANSFER BACK.

Rating:

Positive

Left by: lupito32 (2)

On: 10/26/2008

For: Lincoln : Navigator

Communication:
Care Of Goods:
Punctuality:
Services As Described:

GReat attention personnally.

Rating:

Positive

Left by: lupito32 (2)

On: 10/22/2008

For: 1998 Jeep Grand Cherokee

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Good interaction during transaction and always trying to arrange everything.Good experience

Rating: Cancellation

Left by: rayturner (1)

On: 10/14/2008

For: 1985 CHEVY C60 ROLLBACK RAMP T

No Detailed Feedback Available

The Service Provider is not able to accommodate my shipment THE SERVICE PROVIDER COULD NOT COMPLEATE MY SHIPMENT.

Rating: Cancellation

Left by: Eddied155 (0)

On: 10/2/2008

For: Hinckley Talaria

No Detailed Feedback Available

The Service Provider is not able to accommodate my shipment I need a refund issue to my card ASAP because the carrier is now refusing to pick up the load after they had place a bid that I got to accept from them.
Response from TOTALGROUP:
A miscalculated bid was placed on our behalf due to insufficient info about the shipment. Sorry for the inconvenience.

Rating:

Positive

Left by: marcolee (1)

On: 9/28/2008

For: 2000 Volkswagen GTI

Communication:
Care Of Goods:
Punctuality:
Services As Described:

fast shipment
Response from TOTALGROUP:
Excellent customer

Rating: Cancellation

Left by: SML755 (0)

On: 9/5/2008

For: 1997 Mitsubishi Mirage

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services given wrong information and sent a blank contract without the cost
Response from TOTALGROUP:
The customer said that his wife made a mistake and cancel with us on Uship ,his vehicle was assigned to a driver when the customer inform us that he had another company pick up his vehicle

Rating: Cancellation

Left by: Transpo561 (0)

On: 8/29/2008

For: FIRE TRUCK

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services they said they had a truck the truck canceled they said they had another they canceled again. cheats, liars
Response from TOTALGROUP:
We had a truck that show up at the pick up location and was to small for the size of the fire Truck ,and we have a dispatch sheet for that case ,the same problem happen with the second Truck ,then shipper went to look on central dispatch where we posted the load and got mad about our commission and declare to us he was also a broker when he never mention that before and act like a shipper.

Rating: Cancellation Left for: martinjames (2) On: 1/29/2009 For: 2005 Nissan Frontier	There was a change to the shipping price or terms that could not be resolved
Rating: Cancellation Left for: jimatharborauto (0) On: 11/4/2008 For: 1995 GMC Sierra C/K 3500	A scheduling conflict arose that could not be resolved I HAD A CARRIER ACCEPT THIS ORDER TO P/U ON SCHEDULED DATE & TIME, BUT THE CARRIER DID NOT SHOW, I ATTEMPTED TO ASSIGN THIS ORDER WITH ANOTHER CARRIER, BUT THE CLIENT (SHIPPER) STATED THAT HE COULD NOT WAIT ANOTHER DAY, HE NEEDED THIS VEHICLE, I ASKED IF THEY WERE PAYING STORAGE FEES @ COPART, KEN STATED NO, THEY DID NOT, THEREFORE I ATTEMPTED TO GET ANOTHER CARRIER, BUT KEN REFUSED. WE DID REFUND HIS DEPOSIT AFTER I ARRIVED BACK TO THE OFFICE, ELECTRONICALLY. TAKES 24 HRS. TO TRANSFER BACK.
Rating: Positive Left for: tzauto (3) On: 10/31/2008 For: 2007 Audi A4	MR. SCHWARTZ, I WANTED TO THANK YOU FOR YOUR ORDER YOU HAD PLACED WITH US IN MOVING YOUR 2007 AUDI A4, I HOPE YOU WERE SATISFIED IN THE TRANSPORTATION OF YOUR VEHICLE. Response from tzauto: EXCELLENT JOB ,ON TIME , GREAT COMMUNICATION , THANK U HOPE TO USE U AGAIN ALL THE BEST ARNOLD
Rating: Positive Left for: lupito32 (2) On: 10/31/2008 For: 1998 Jeep Grand Cherokee	MR. JOSE, I WANTED TO THANK YOU FOR YOUR ORDER YOU HAD PLACED WITH US IN MOVING YOUR 1998 JEEP GRAND CHEROKEE, I HOPE YOU WERE SATISFIED IN THE TRANSPORTATION OF YOUR VEHICLE.
Rating: Positive Left for: lupito32 (2) On: 10/31/2008 For: Lincoln : Navigator	MR. JOSE, I WANTED TO THANK YOU FOR YOUR ORDER YOU HAD PLACED WITH US IN MOVING YOUR LINCOLN NAVIGATOR, I HOPE YOU WERE SATISFIED IN THE TRANSPORTATION OF YOUR VEHICLE.
Rating: Positive Left for: moparmuscle2580 (1) On: 10/31/2008 For: 2001 Dodge Ram 3500	MR. GARBER, I WANTED TO THANK YOU FOR YOUR ORDER YOU HAD PLACED WITH US IN MOVING YOUR 2001 DODGE RAM 3500, I HOPE YOU WERE SATISFIED IN THE TRANSPORTATION OF YOUR VEHICLE.
Rating: Positive Left for: montoyard (1) On: 10/31/2008 For: 2008 Jeep Wranlger Unlimited	MR. MONTOYA, I WANTED TO THANK YOU FOR YOUR ORDER YOU HAD PLACED WITH US IN MOVING YOUR 2008 JEEP WRANGLER UNLIMITED, I HOPE YOU WERE SATISFIED IN THE TRANSPORTATION OF YOUR VEHICLE.
Rating: Positive Left for: grpinc (61 ) On: 10/31/2008 For: 1999 Lexus ES 300	MR. FARLAND, I WANTED TO THANK YOU FOR YOUR ORDER YOU HAD PLACED WITH US IN MOVING YOUR 1999 Lexus ES 300, I HOPE YOU WERE SATISFIED IN THE TRANSPORTATION OF YOUR VEHICLE.
Rating: Positive Left for: rogerhothi (0) On: 10/31/2008 For: 2007 Nissan Altima	MR. HOTHI, I WANTED TO THANK YOU FOR YOUR ORDER YOU HAD PLACED WITH US IN MOVING YOUR 2007 NISSAN ALTIMA, I HOPE YOU WERE SATISFIED IN THE TRANSPORTATION OF YOUR VEHICLE.
Rating: Positive Left for: marcolee (1) On: 10/31/2008 For: 2000 Volkswagen GTI	MR. LEE, I JUST WANTED TO THANK YOU FOR YOUR BUSINESS, I HOPE WE OFFERED YOU GREAT SERVICE & THAT YOU WERE SATISFIED WITH YOUR DELIVERY.

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