Redwing Hound Haulers

Skiles (57) We are at Homebase Next trip begins April 22 | 4/16/2013 at 12:01 AM CST
Unit #1 Delivering Bully Girl Beaumont, Texas | 3/14/2013 at 9:46 PM CST
Unit #1 Picking up Mary Lou Houston, Texas | 3/14/2013 at 9:40 PM CST

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Company Snapshot*

Company:

Redwing Hound Haulers

Entity type: Carrier

Business Type: Specialty Hauler

Carrier Operation: Interstate

CDL#: Upon Request

Insurance: Full Value Protection – no additional charge up to $100,000.00

Tracking Options: uShip Status Updates with Location

Trailer Type: Removable Gooseneck

Number of Trucks: 2

Number of Drivers: 4

Locations Served: US: Nationwide

Categories Served: Pets & Livestock

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Redwing Hound Haulers, Nationwide Quality Dog Transportation since mid 1990's. Customized Multi Dog hauler to include Apartments to accommidate the extremely large breed to 250 pounds to the very tiny toy, one to 5 pounds. Features Climate Controlled Atmosphere which runs independently from transporting unit. So even at the gas station break your pet enjoys AC comfort. West Coast to East Coast and back 12 months of the year. Adult Dog Fed 3 times per day, using Purina One Dog Food, water at all times. Walked every 6 hours. Four times per day. Bedding refreshed every six hours. Puppys, have water and food 24 hours a day using Purina Puppy Food, Play penned or walked every 6 hours, under 4 months they never touch ground. Four times per day. Bedding refreshed every six hours. References are available upon request after bid acceptance. Since the Mid 1990's we have been hauling for exclusive breeders/shows/hunters/trainers throughout the United States and Canada and continue to do so

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Member Information

Member Since:	07/04/10
Feedback Score:	57
Positive Feedback:	81%
Star Rating:	4.1/5 based on 98 reviews
Excessive Cancellations:
uShip Sales Rank: #376 of 450,189 overall #3 in Cats #5 in Pets #6 in Dogs See all rankings

Feedback History

	Total	1 mo	6 mo	12 mo
Positive:	76	1	8	23
Neutral:	5	0	2	0
Negative:	17	0	3	4
Total Matches:	310	4	29	87
Cancellations:	36	0	1	4

Detailed Feedback

	Average Rating (last yr)
Communication	3.7/5
Care of Goods	4.2/5
Punctuality	3.8/5
Services as Described	4.0/5

Feedback Received (98)

Feedback Left (284)

Cancellations (36)

Rating:	Positive
Company:	Redwing Hound Haulers
Left by:	Vickie A.
On:	5/14/2013
For:	2 cats for transport

Communication:
Care of Goods:
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Services as Described:

I want to thank Redwing for bringing my baby's home to me in Florida. They picked up my two cats in Washington State and drove them to me in Florida. I would recommend Redwing to anyone for shipping their animals Ms Skiles was very easy to work with and kept me informed of how the cat's were doing. Thank You Redwing and crew.

Rating:	Negative
Company:	Redwing Hound Haulers
Left by:	Nicole C.
On:	4/21/2013
For:	Trying to get my Big Ole Pu...

Communication:
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Services as Described:

I did not get nightly updates, I had to call or text in order to get any info on what was going on. My dog was not transported in the type of transport I was led to believe he would be in. When dropped off he was in bad shape, he was very skinny. He had lost 16 lbs during transit, he was bleeding from some injuries. He was limping & his testicles were swollen & had open sores. He was also dirty & looked scared. I was very unsatisfied with this company & I do not recommend them to anyone.
Response from Skiles:
We called customer to get permission to treat Kai at a vet. His Testis and Scrotal area were presenting red/swollen and producing open sores. We were concerned it could be, Orchitis, and requires trestment by vet. She refused and told us she would take him when he got to OR. We sheathed/triple antibiotic ointment. He was not 126#,we felt a little underweight, also told he would not eat, we provided food at all oppportunities. Lengthy discuss on Transport Q&A. Stepped on Bur TX, she was told.

Rating:	Positive
Company:	Redwing Hound Haulers
Left by:	A B.
On:	4/18/2013
For:	17 Malamutes to Spokane

No Detailed Feedback Available

Redwing has hauled alot of our rescue Malamutes this Spring. We have been very happy with their service and would recommend them without hesitation.

Rating:	Positive
Company:	Redwing Hound Haulers
Left by:	A B.
On:	4/7/2013
For:	AMROD Mals

No Detailed Feedback Available

Redwing Hound Haulers was an answer to our prayers. Our rescue faced the challenge of transporting over a hundred Alaskan Malamutes that were seized in an animal cruelty case. The dogs were frightened and unsocialized. Wanda truly cared about each one, and knew them by name. We were able to stay in phone contact and check on the dogs daily. When there was a change in scheduling, Wanda was very accomodating. Thanks to Redwing Hound Haulers, there are many happy Malamutes now in loving homes.
Response from Skiles:
Truly was the most organized and well thought out transport we have ever done. Moving over Fifty dog all with different destinations was just a joy. They were just absolutely beautiful and we were glad that we could be a small part in such a massive undertaking. Thank you for allowing us to help in a mighty endeavor. Chuck, Wanda, Roxy Redwing Hound Haulers

Rating:	Positive
Company:	Redwing Hound Haulers
Left by:	Patrick W.
On:	4/6/2013
For:	1 Sharpea mixed good nature

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Thank you for taking my friends dog from California to New York it was a long ride and now owner and dog are back together again

Rating:	Positive
Company:	Redwing Hound Haulers
Left by:	Charles L.
On:	4/6/2013
For:	sierra pit bull

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great ppl. dog was picked up from FL and deilvered to SD safe and sound. It took 12 days to coast to coast. my dog is an easy going to and wasn't trauatized by the duration of the trip with 'strangers' and was well taken care. Using same carrier for my second dog later next month. Can't always get a hold of them, but when taking care of many dogs on the road, you'll get a call back or text that day or following day.
Response from Skiles:
Sierra was a great travel buddy. She was trained exceptional. We really enjoyed her. We loved working with you and your Mom. Sierra is much loved by both of you. We look forward to bringing Sierra's son home. Would recommend your family to everyone. Thank you for allowing us to transport. Chuck, Wanda, Roxy Redwing Hound Haulers

Rating:	Negative
Company:	Redwing Hound Haulers
Left by:	Jillian K.
On:	4/1/2013
For:	Mustang white cat

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I'm sure they are going to leave some sort of snide remark about how they are perfect or what ever (read there past neg. feed backs for examples of what kind of people they are)I was never told that I would have to leave my state to get my cat. There was communication problems on both sides, but my cat was delivered to the wrong state in a snow storm in a crate with no bedding. I've been waiting for weeks for return email.. they deserve more negative reviews to warn or deter others.
Response from Skiles:
Sorry we don't leave the snide remarks. We agreed to meet at 95 for drop off. For which we dropped the price to you. Unfortunately your 95 was not the correct 95/was 495 not being from your area didn't grab your lingo. The price charged did not cover the gas nor the toll we encountered from Mississippi. You said you would enter a negative review, you wanted us to pay you additional funds there was not enough over the cost of your shipment to give you more having traveled over 1300 miles.

Rating:	Positive
Company:	Redwing Hound Haulers
Left by:	Lisa S.
On:	1/22/2013
For:	One Dark Smokey Kitten

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Thank you Skiles family for taking such good care of Bandit. He arrived safe & sound before the scheduled delivery date and in great shape. You were very easy to work with and communication was great. I would definitely use your service again!
Response from Skiles:
Such a great personality in such a little package. Bandit is the best shot gun driver we ever had. Note* he knows how to unzip the carrier. I sure hope he likes the cold 30 below was just crazy. Thank you for allowing us to transport this little guy and meet your Auntie. We would recommend you to anyone. Take Care. Chuck/Wanda/Roxy Redwing Hound Haulers

Rating:	Positive
Company:	Redwing Hound Haulers
Left by:	Diane C.
On:	12/31/2012
For:	Casey - The happy golden re...

No Detailed Feedback Available

Rating:	Positive
Company:	Redwing Hound Haulers
Left by:	Shannon M.
On:	12/7/2012
For:	Cara

Communication:
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Great, fast shipping. Stayed in contact with me the whole time. Arrived as scheduled.
Response from Skiles:
Thank you. Cara was a great traveler. Kittys really enjoy the freedom, being able to move about. Shannon was wonderful to work with, we would recommend her to anyone. Thank you, Redwing Hound Haulers Chuck/Wanda/Roxy

Rating:	Positive
Left for:	Whitney W.
On:	5/12/2013
For:	Cooper Rhodes

It was a pleasure to tranporter Cooper. A really nice dog and some really nice people attached to him. We would recommend them to anyone wanting a nice family to work with. Thank you for the opportunity to bring Cooper home. Chuck, Wanda, Roxy Redwing Hound Haulers

Rating:	Positive
Left for:	Robert R.
On:	5/12/2013
For:	Boo - Awesome Dog

Boo The Awesome YO - YO Dog. This was a heartfelt re homing. We picked Boo up and traveled him back home, they were too heartbroken to let him go. They traveled him back to us to let him go to his new home. Boo will be very happy he was received with open arms by his new owner. We will always remember how much love you had for this awesome pet. Thank you for allowing us to take him on to his new life. Chuck, Wanda, Roxy Redwing Hound Haulers

Rating:	Positive
Left for:	Vickie A.
On:	5/9/2013
For:	2 cats for transport

First day we tried to pickup but one decided to take a walk. We spent the night and took the ferry over and we were able to pickup both. We were so glad about that. Vickie was such a sweet person to work with, we would recommend her to anyone. Ginger and Baby were very good thru out the trip. We have never seen kitties hug, they were so happy to see their Mama. Thank you for allowing us to transport. Chuck,Wanda,Roxy Redwing Hound Haulers

Rating:	Negative
Left for:	Nicole C.
On:	5/4/2013
For:	Trying to get my Big Ole Pu...

We contacted this customer on the need of her pet to be seen by a vet and she refused the care. Leaving us to treat as best we could so that secondary infections did not occur. Also we had an under-the-weather boy who normally would not eat during travel we had the extra worry of doing everything to keep his groceries up. We communicated and this customer did not acknowledge and did everything within her power to discredit us. We did everything to care for Kai and had him nearly healed

Rating:	Positive
Left for:	Raina S.
On:	4/5/2013
For:	Goofy

Andre and Raina were great to work with. Goofey was just a great dog. We were so glad when he began to enjoy himself. Would travel him again in a heartbeat. Thank you for allowing us to bring him home. We would recommend you to anyone needing a nice family to work with. Thank you, Chuck, Wanda, Roxy Redwing Hound Haulers

Rating:	Positive
Left for:	Lisa W.
On:	4/5/2013
For:	SMALL DOMESTIC CAT

Lisa was great to work with. Had everything lined up with her Dad on pickup and made sure her daughter was there on delivery. Roxie was a very good traveler and her daughter was happy. Would recommend her to anyone. Thank you, Chuck, Wanda, Roxy Redwing Hound Haulers

Rating:	Positive
Left for:	Ed C.
On:	4/4/2013
For:	prince

Your reunion is what makes this job worthwhile. Prince was so happy to see you again. Prince is just a dog you want to love. He was a joy to work with. Thank you for allowing us to bring him home. Thank you Chuck Wanda and Roxy Redwing Hound Haulers

Rating:	Positive
Left for:	Charles L.
On:	4/4/2013
For:	sierra pit bull

Sierra was just a great handling dog. She was friendly and a top notch travel buddy. She was much loved by Mom in Florida and Son in California. We look forward to bringing her son home too. Thank you for allowing us to transport her. Chuck, Wanda, Roxy Redwing Hound Haulers

Rating:	Positive
Left for:	Patrick W.
On:	4/4/2013
For:	1 Sharpea mixed good nature

Buddy was just a great,great dog. We enjoyed him and would love to ship for his Dad again. Thank you for allowing us to bring him home. Redwing Hound Haulers

Rating:	Positive
Left for:	A B.
On:	4/4/2013
For:	AMROD Mals

This is perhaps the most organized and well planned rescue we have ever been involved in. To date we have transport 25 mals to Cali 3 to NEB 3 to Il 13 to Verona, VA. 1 to AZ and 1 to PA. Wonderful caring people at the Humane Society. We are so happy you allowed us to be a small part of your grand rescue. We have met some of the nicest people who love the animals and are dedicated to the cause of their welfare and future homeing. Thank you, Chuck Wanda and Roxy Redwing Hound Haulers

Rating:	Cancellation
Company:	Redwing Hound Haulers
Left by:	Donielle A.
On:	1/14/2013
For:	Help us adopt Big Boris

No Detailed Feedback Available

I no longer need my item(s) shipped Do to no fault of the service provider, I have to retrieve my dog myself to take care of veterinary issues. I would like to add this provider was wonderful with trying to work with me and wonderful to speak with. I have spoken with them directly and am very thankful for how understanding they are that I need to haddle Boris' medical above all else. Thankyou for your great ccommunication and understanding. I will be sure to contact you if I need transport services in the future.

Rating:	Cancellation
Company:	Redwing Hound Haulers
Left by:	Liliana M.
On:	11/26/2012
For:	JoonBug-2 dogs for transport

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services I am very angry about my experience with this provider after several very frustrating conversations with them and their lack of response to my emails. I do not wish to use your site to ship anything anymore. I expect to get my deposit back in full.
Response from Skiles:
This order booked two months in advance. Talked several times with Liliana on phone. Made adjustment to drop off for her convience thought everything was worked out. She was upset as we were a couple days early. She had all information phone #'s etc and used the phone more then once, talking in person much better then email. She had several emails from us also.

Rating:	Cancellation
Company:	Redwing Hound Haulers
Left by:	Kenneth H.
On:	11/5/2012
For:	2 cats for transport

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved
Response from Skiles:
Customer needed his kitties picked up by Sunday 11/3. Critical Burn Injury/Mechanical problems delayed prior trip so we could not make it to his location until Monday/Tuesday 11/4 - 11/5 and this was too late for his move.

Rating:	Cancellation
Company:	Redwing Hound Haulers
Left by:	Leah K.
On:	8/25/2012
For:	German Shepherd puppy

No Detailed Feedback Available

I am unable to reach this Service Provider after a reasonable time period I tried contacting my service provider 2 weeks ago, and again 2 days ago. I have not received any responses.
Response from Skiles:
This is a total fabrication of the facts. We have been in communication with this client who booked this order 7/27. We contracted to p/u her puppy 8/21 - 8/28,we attempted to pickup Wednesday 8/22 but, trying to accomidate them, saying what they wanted to hear we only made ourselves look bad by not being able to achieve that date. We talked with breeder Weds(8/22) and told her we would not be able to make it that day. Sat.(8/26) was the target we called 24 hrs in advance (8/24) to complete.

Rating:	Cancellation
Company:	Redwing Hound Haulers
Left by:	Moriah D.
On:	6/7/2012
For:	loveaBULL

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved They canceled my shipment on accident and rescheduled me for a month later. The people who were watching my dog told me i had just a few day to get her out of there house or they would get rid of her. I had to find someone else to ship her sooner. Thank god I found someone else just a few days later. She will be here tomorrow in fact.

Rating:	Cancellation
Company:	Redwing Hound Haulers
Left by:	Natalie E.
On:	5/29/2012
For:	one sweet pupy

No Detailed Feedback Available

I no longer need my item(s) shipped the puppy now requires a complex surgery w/the outcome not yet determined or guaranteed. Natalie
Response from Skiles:
We were there to pickup puppy but would not release until it had surgery, so, transport needed to be put on hold till outcome is known. We hope all goes well for him he is just too cute. Thanks, Redwing Hound Haulers

Rating:	Cancellation
Company:	Redwing Hound Haulers
Left by:	Amanda H.
On:	5/7/2012
For:	Ophelia the puppy

No Detailed Feedback Available

I no longer need my item(s) shipped My move was cancelled for reasons unrelated to this shipper. They were in contact with me the entire time we were planning and were very helpful and understanding. Should I need to move again, I hope to use this shipper.
Response from Skiles:
We were so looking forward to our journey. I hope you get things worked out, take care and we are here when you need us again. Thanks, Chuck,Wands,Roxy @Redwing Hound Haulers

Rating:	Cancellation
Company:	Redwing Hound Haulers
Left by:	Beau B.
On:	4/26/2012
For:	puppy

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved the animal cant go in a converted horse trailer and the shipper has bad feedback
Response from Skiles:
Hmmmmmmmmmmm what do you say.

Rating:	Cancellation
Company:	Redwing Hound Haulers
Left by:	Kristen M.
On:	3/16/2012
For:	Brewster

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved Sadly, I have to put this move on hold. My family is in the process of moving from AZ to MI (husband is already there). I'm in AZ until I have a job secured in MI. The job offer that was recently extended has been put on hold until further notice due to a hiring freeze. So, for now, I am remaining in AZ. That being said, I'm still pursuing jobs in MI and will ultimately need these services when an opportunity has been finalized. I'm cancelling this order and will be re-list with Uship once I hav

Rating:	Cancellation
Company:	Redwing Hound Haulers
Left by:	Gregory T.
On:	3/6/2012
For:	Dog ship from San Diego to ...

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved They change the pick up and drop days so they pay us hip not me
Response from Skiles:
Mr. Thomas was worried about Milo's well being and wanted to stick with quoted dates or sooner. We offered solutions as we were only 2 days from orginal pickup on 3/9. Drop off remained the same dates. Thanks, Redwing Hound Haulers

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