Starex

STARXPRESS (2222+ Positive Feedback) TerraPass Certified Provider uShip Tracking: Status Updates with Location
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Company Snapshot*
Company: 

Starex

Entity type: Carrier
Business Type: Independent Trucker (Owner Operator)
Carrier Operation: Interstate
CDL#: Upon Request
Insurance: Full Value Protection – additional charge
Tracking Options: uShip Status Updates with Location
Number of Trucks: 2
Number of Drivers: 2
Locations Served: US: Nationwide
Categories Served: Household Goods, Household Moves, Motorcycles, Special Care, Vehicles
WE DO ALL STATES ESPECIALLY THE EASTERN AND CENTRAL STATES. EXPERIENCE: 10 YEARS EXPERIENCE. AVAILABILITY: VERY FLEXIBLE. OPTION 2: We provide Labor at Best rates (Packing, Loading & unloading) and you provide the Truck. This saves you a lot of money.
Member Information
Member Since: 08/14/06
Feedback Score: 22
Positive Feedback: 87%
Star Rating:
4.4/5
based on 35 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive: 0 0 0
  Neutral: 0 0 0
  Negative: 0 0 0
  Total Matches:
107
0 0 0
  Cancellations:
17
0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (35)
Feedback Left (55)
Cancellations (17)
Items: 1 - 10 of 35 Page: 1 2 3 4 Next > >>
Rating: Positive
Company: Starex
Left by: giannisfrostburg (1414+ Positive FeedbackuShip Tracking: Status Updates with Location
On: 1/2/2011
For: Arcade Game
Communication:
Care of Goods:
Punctuality:
Services as Described:
Pleasure doing business with you. Shipper was very honest. prompt shipment. would do business with him again. Thanks, Joe
Rating: Positive
Company: Starex
Left by: Aaron S.
On: 1/20/2009
For: poodie
Communication:
Care of Goods:
Punctuality:
Services as Described:
Rating: Positive
Company: Starex
Left by: Dan G.
On: 9/8/2008
For: 1 Mile Move - Single Room i...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Arrived a few hours late, but work was completed in a timely fashion and nothing was damaged. Thanks
Rating: Neutral
Company: Starex
Left by: Michele V.
On: 1/11/2008
For: Massive Metal Legal File Ca...
No Detailed Feedback Available The guys were very nice, but were too late to pick up or deliver more than once. Ultimately the job was done, but they did leave myself and the person the picked up from waiting for them and calling to say they would be late and having to reschedule hours after they were due to arrive.
Rating: Negative
Company: Starex
Left by: Jane L.
On: 1/9/2008
For: Upright Studio Piano
No Detailed Feedback Available Shipping provider always postponed the agreed time for pick up (either out of town, or problems with their truck). He would never call me back for a confirmed time. I was patient enough to wait for their service for this long until when I called again, their number was out of service. Very bad experience with them.
Response from STARXPRESS:
This Customer was NEVER Responsive. Just a waste of time. Thanks, Starex management.
Rating: Positive
Company: Starex
Left by: Louie N.
On: 12/24/2007
For: 2 Bedroom Apartment
No Detailed Feedback Available Simon was prompt with the shipment. Very respectfull and kind. He will be the first mover I would use again as well as refering to friends. Louie
Response from STARXPRESS:
Louie Was very Professional, Organised, Left his busy schedule to help me with the move. Thank you so much Louie, Enjoy you Holidays! Simon.
Rating: Neutral
Company: Starex
Left by: Blaine H.
On: 12/18/2007
For: 2 Bedroom Apartment
No Detailed Feedback Available Service provider was hard working and did a good job of carefully loading the truck. However, the day before he arrived he said he was coming alone and could I find someone to help. Fortunately I was able to do that and it worked out okay on the shipping end. On the receiving end it was the same problem and he found a sickly street person who was working for food. The furniture was too heavy for this person which resulted in marred walls and minor furniture scratches. Would not recommend .
Rating: Negative
Company: Starex
Left by: Jeff S.
On: 12/8/2007
For: Double Oven
No Detailed Feedback Available Never showed up. Contacted me (late) and said they would be a couple of days late. I said OK, could work around it. Never called me again, never responded to my phone calls/emails. Had an auto response on email saying they would be picking up Monday. Never showed again, still no word from them, no explanation. NOTHING. Don't trust this guy.
Response from STARXPRESS:
This guy said he was flexible with Shipment dates, Later changed his minds and gave excuses that the Wife was sick and in Surgery. CAN NOT BE TRUSTED! JUST A WASTE OF TIME DEALING WITH! Johnson.
Rating: Negative
Company: Starex
Left by: Clauden L.
On: 12/8/2007
For: 2005 Kawasaki Ninja ZX-6 R
No Detailed Feedback Available I need my item, unfortunately the seller seems nice but business is business. He told me to call him in two days to find out the status only to later tell me next week, next week comes and he does not answer the phone because he left it somewhere, then i call 7 times to here next week again. I need a shipper that calls the customer and warns of situations.
Response from STARXPRESS:
This guy was called by staff several times! Did not return the calls, Too rude to our Staff! Said he could do it. KIM.
Rating: Negative
Company: Starex
Left by: Karen B.
On: 12/1/2007
For: 551: HALE AND KILBURN VICTO...
No Detailed Feedback Available I was led to beleive when I accepted this bid that the shipper was using a truck. My antique peice of furnature arrived stuffed into the back of a small car. The mover was hard to understand as he barely spoke english.
Response from STARXPRESS:
VERY UNPROFESSIONAL! EXTREMELY RUDE LADY!
Items: 1 - 10 of 55 Page: 1 2 3 4 5 6 Next > >>
Rating: Negative
Left for: Jane L.
On: 7/21/2011
For: Upright Studio Piano
I wasted all my time trying to contact this Customer. Later said They had no money. Just a waste of time. Can not do a job for free. Thanks, STAREX Management.
Rating: Positive
Left for: Dan G.
On: 9/8/2008
For: 1 Mile Move - Single Room i...
Very Cooperative and would like to do business with him again.
Rating: Cancellation
Left for: George G.
On: 1/21/2008
For: 2006 Suzuki Hayabusa 1300 L...
I did not show up at agreed upon date and time After Contacting the Shipper, We agreed on the pick-up Time but he later Changed telling me that he had someone in mind who could have done the Shipment.
Rating: Cancellation
Left for: Lily R.
On: 1/8/2008
For: heavy antique barber chairs
Customer could not reach me in a reasonable period of time
Response from Lily R.:
I called and spoke with this shipper the day I accepted the bid. We agreed on a time frame. I emailed and left messages every single day for two weeks with ZERO response. ZERO. And this set starting my new business back by nearly a month. I chose this shipper in part because he seemed to need the business, having no history or record with uship. Next time I'll choose a shipper with a first class record a mile long. With lots of scammers out there I thank uship for its safeguards.
Rating: Cancellation
Left for: Natasha J.
On: 1/1/2008
For: 3 Bedroom Apartment
I did not show up at agreed upon date and time
Response from Natasha J.:
Simon, you promised to refund my money by Wednesday, January 2, 2008. It is now Thursday, January 3, 2008 and you have not sent me my deposit of $240 yet. How come you are not answering any of my phone calls or emails. Your voice mailbox is full so I can't leave a voice message. This is bbbaaddd business!! I really need my money. I am a single mother of 2 small children and can not afford a financial loss at this time. PLEASE SEND ME MY $240 TODAY!!!!!! AND CALL ME.
Rating: Cancellation
Left for: grpinc (6464+ Positive FeedbackuShip Tracking: Status Updates with Location
On: 12/28/2007
For: 1996 Ford Econoline
Customer cancelled after communicating directly – did not feel comfortable moving forward This Customer Is a lot of pain. He owes me $750 and refused to pay saying that I had a bid with him. He hired me to do a job and refused to pay giving excuses. Please see his Feedback. I CAN NOT Do any business with him at all.
Response from grpinc:
This guy is Simon from StarExpress. Not usre why he chabged his name and would even think of bidding of my shipment if he had a bad experience. Look down a few feedback and you'll see he left a positive feedback for me. Now he was in FL and supposed to take 3 shipment back from FL. He only took 1 and wanted to get paid for 3. He is a con artist. We paid him for 1 shipment he did pick up, The others he left there he will not be paid for. WHY DID HE CHANGE HIS USHIP ID AND REBID ON MY STUFF AGAIN
Rating: Cancellation
Left for: Amblessed E.
On: 12/20/2007
For: 1 Bedroom Apartment
I did not show up at agreed upon date and time
Rating: Cancellation
Left for: Vermonde V.
On: 12/20/2007
For: BRAND NEW KAWASAKI ULTRA 250X
Customer cancelled after communicating directly – did not feel comfortable moving forward The Customer was not responding after several Attempts to arrange for pick up. When I finally got him, He had an attitude, Kept asking whether we operated in NJ and seemed disinterested with our services.
Rating: Cancellation
Left for: Timothy G.
On: 12/17/2007
For: hoosier cabinet
Customer feels I misrepresented my business and/or services Non-responsive shipper! Can not go by any schedule. VERY RUDE and DIS-ORGANISED! DO NOT FEEL COMFORTABLE DOING HIS SHIPMENT. Johnson.
Rating: Positive
Left for: Fred C.
On: 12/17/2007
For: 4+ Bedroom House - Musical ...
Fred Carlyle and his family were very Professional! Very organised family, Have busy schedule and still had time to help us with the move. Keep up the good Job Fred. I would certainly do business for you. Thanks, Simon.
Items: 1 - 10 of 17 Page: 1 2 Next > >>
Rating: Cancellation
Company: Starex
Left by: George G.
On: 1/21/2008
For: 2006 Suzuki Hayabusa 1300 L...
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time The service provider did not show up on agreed date and didn't notify me. In fact he never called me at all. When I called him he explained he was sick and would pick up my item 3 days later.
Rating: Cancellation
Company: Starex
Left by: Lily R.
On: 1/8/2008
For: heavy antique barber chairs
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period I spoke with Simon once (I called him) when bid was accepted. After that, he never returned calls or emails and his phone message system was full and no further attempts could be made to contact him. I emailed uship also for support and didn't receive a email in 24 hours and have not yet received one. I'd like my deposit back please. I've worked over 20 hours trying to find a shipper.
Rating: Cancellation
Company: Starex
Left by: Natasha J.
On: 1/1/2008
For: 3 Bedroom Apartment
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time the service provider said that his truck broke down and he could not get here this morning, dec.29th as agreed.
Rating: Cancellation
Company: Starex
Left by: grpinc (6464+ Positive FeedbackuShip Tracking: Status Updates with Location
On: 12/28/2007
For: 1996 Ford Econoline
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider THis shipper was a problem to us in the past under a different uship name. He now bids on my shipment under a new uship name and I can not help but think it is only to hurt us again. I do not want this shipper to handle any of my items at all. Please check into this guy as to why he changes his id on uship. There might be fraud here. Please refund my deposit to my credit card. Thanks 508 949 1722
Response from STARXPRESS:
This Shipper Hired me to Do a job and Never Paid $750. He thinks he can get everything for free by Misrepresenting the Shipment. He needs to pay up front otherwise DO NOT WORK FOR HIM.
Rating: Cancellation
Company: Starex
Left by: Amblessed E.
On: 12/20/2007
For: 1 Bedroom Apartment
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time I had to call the service provider to see if my shipment would still occur today. The service provider then proceeded to inform me that they were not coming and that I was supposed to have received a phone call, which I didn't. This was quite unprofessional and has left me in a bind because I was supposed to fly out of chicago, but am unable because of their incompetance.
Rating: Cancellation
Company: Starex
Left by: Vermonde V.
On: 12/20/2007
For: BRAND NEW KAWASAKI ULTRA 250X
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider I CALLED TRUCKER AND SPOKE TO HIM AND HE HAS NOT CALLED ME BACK.
Rating: Cancellation
Company: Starex
Left by: Timothy G.
On: 12/17/2007
For: hoosier cabinet
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services Never completes the job as promised. Is dishonest and should not be listed by uship or used by anyone as this is his normal poor operation and poor service as cancellations way out number his completions. AWFUL SHIPPER!!!
Rating: Cancellation
Company: Starex
Left by: Kevin L.
On: 12/11/2007
For: Sofa
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider This service provider is completely incompetent. He does not speak English, is tremendously disorganized and is not returning my phone calls to refund my deposit. After several failed attempts to schedule the shipment, I am extremely uncomfortable with this service provider. No one should ever use this service provider to ship any goods.
Response from STARXPRESS:
Want him to speak your Funky language??? You better know how to talk before you open your mouth!You mind your own mouth! Johnson.
Rating: Cancellation
Company: Starex
Left by: Derek P.
On: 12/6/2007
For: 2004 Kawasaki Ninja ZX-10R ...
No Detailed Feedback Available A scheduling conflict arose that could not be resolved The shipper spouse pick up my bike couple days ago and Im waiting almost week to hear from him, and its hard to comunicated with shipper.I start pay storage fees for my bike. Im really not happy with this service provider. I need canceled this service. thanks for understand
Response from STARXPRESS:
Scheduling conflict, Cancellation Accepted.
Rating: Cancellation
Company: Starex
Left by: Kimberly C.
On: 12/4/2007
For: Albrecht & Co Upright Piano
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment The piano was much heavier than I expected and I was worried that Simon did not have the proper equipment or enough manpower to do it safely, without harming anyone or anything.
Response from STARXPRESS:
Ok. Management. STAR-XPRESS TEAM.
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