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Pleasure doing business with you. Shipper was very honest. prompt shipment. would do business with him again.
Thanks,
Joe
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Starex |
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Aaron S. |
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1/20/2009 |
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poodie |
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Arrived a few hours late, but work was completed in a timely fashion and nothing was damaged.
Thanks
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No Detailed Feedback Available
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The guys were very nice, but were too late to pick up or deliver more than once. Ultimately the job was done, but they did leave myself and the person the picked up from waiting for them and calling to say they would be late and having to reschedule hours after they were due to arrive.
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No Detailed Feedback Available
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Shipping provider always postponed the agreed time for pick up (either out of town, or problems with their truck). He would never call me back for a confirmed time. I was patient enough to wait for their service for this long until when I called again, their number was out of service. Very bad experience with them.
Response from STARXPRESS:
This Customer was NEVER Responsive. Just a waste of time. Thanks, Starex management.
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No Detailed Feedback Available
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Simon was prompt with the shipment. Very respectfull and kind. He will be the first mover I would use again as well as refering to friends. Louie
Response from STARXPRESS:
Louie Was very Professional, Organised, Left his busy schedule to help me with the move. Thank you so much Louie, Enjoy you Holidays!
Simon.
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No Detailed Feedback Available
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Service provider was hard working and did a good job of carefully loading the truck. However, the day before he arrived he said he was coming alone and could I find someone to help. Fortunately I was able to do that and it worked out okay on the shipping end. On the receiving end it was the same problem and he found a sickly street person who was working for food. The furniture was too heavy for this person which resulted in marred walls and minor furniture scratches. Would not recommend .
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No Detailed Feedback Available
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Never showed up. Contacted me (late) and said they would be a couple of days late. I said OK, could work around it. Never called me again, never responded to my phone calls/emails. Had an auto response on email saying they would be picking up Monday. Never showed again, still no word from them, no explanation. NOTHING. Don't trust this guy.
Response from STARXPRESS:
This guy said he was flexible with Shipment dates, Later changed his minds and gave excuses that the Wife was sick and in Surgery. CAN NOT BE TRUSTED! JUST A WASTE OF TIME DEALING WITH!
Johnson.
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No Detailed Feedback Available
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I need my item, unfortunately the seller seems nice but business is business. He told me to call him in two days to find out the status only to later tell me next week, next week comes and he does not answer the phone because he left it somewhere, then i call 7 times to here next week again. I need a shipper that calls the customer and warns of situations.
Response from STARXPRESS:
This guy was called by staff several times! Did not return the calls, Too rude to our Staff! Said he could do it.
KIM.
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No Detailed Feedback Available
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I was led to beleive when I accepted this bid that the shipper was using a truck. My antique peice of furnature arrived stuffed into the back of a small car. The mover was hard to understand as he barely spoke english.
Response from STARXPRESS:
VERY UNPROFESSIONAL! EXTREMELY RUDE LADY!
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