uShip > PENSTOCK FARMS > in New Market, Virginia

PenstockFarms2007 (7)
is Home | 8/12/2009 at 12:58 PM CST

Company Snapshot *

Company: PENSTOCK FARMS
Business Type: Specialty Hauler
Carrier Operation: Interstate

Payment Methods: Cash, PayPal
Payment Accepted: Before pickup, At pickup
Additional Payment Terms: Delivery payment can be arranged if need be.

Locations Served: US Regional, US Local

View Terms & Conditions

Number of Trucks: 2
Number of Drivers: 2

Insurance: Equine insurance is always a great thing to have on your horse or horses especially in transport. These can be purchased privately and quickly and comes straight to the owners of the horse.

Categories Served: Special Care, Pets & Livestock

Here at Penstock Farms we haul your horses just like we haul our own! We are not a big commercial hauler and we do not zig zag all over the country! The east coast and parts of the south is where you will see us the most. Although we have ventured as far as the midwest. Your horse or animal is always our first concern and we have the references to prove it! We stop every ten hours and layover and we provide a safe, comfortable ride with plenty of fresh hay, feed and water. Our rig is very safe and one of the best Featherlite trailers on the market. This Featherlite is built just for the big guys and gals TB's and bigger, but we haul even the smallest mini's to the biggest drafts. We will go the extra mile for you! We do provide references upon request and we can quote you a very honest and decent price. Horsewoman with 25 years of experience with horses and transporting them. Hope to hear from you soon! - Kelli Penstock, Owner/Operator/Driver/Trainer & Equestrian

Pictures & Videos (2)

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Member Information

Member Since:5/22/2007
Feedback Score:7
Positive Feedback:100%
Excessive Cancellations:1

uShip Sales Rank: #1780 of 165,753 overall
#121 in Horses
#232 in Pets & Livestock
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History	Total	6 mo.	12 mo.
Positive	7	2	2
Neutral	0	0	0
Negative	0	0	0
Matches	12	2	2
Cancellations	3	0	0

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (10)

Feedback Left (12)

Rating:

Positive

Left by: k609041 (1)

On: 8/31/2009

For: Jackson Going to School!

Read Story

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Kelli was extremely easy to work with. Would definetly haul with her again!

Rating:

Positive

Left by: shelorsa (1)

On: 8/26/2009

For: TB mare needs a ride to Virgin

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Wonderful to work with, very helpful. Will definitely be using you again! thanks so much!

Rating:

Positive

Left by: dblcreekfarm (1)

On: 3/23/2008

For: Need a horse from PA to NC and

Communication:
Care Of Goods:
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Great doing business with Penstock Farms. Super fast, very friendly, HIGHLY ADVISE looking them up for your transport! thank you:)
Response from PenstockFarms2007:
Great people down in North Carolina! Thanks for everything and using us for your transport. Please call us again, we will drop what we are doing to haul your horses anytime! Thanks so much Ralena! - Kelli Penstock/Penstock Farms

Rating:

Positive

Left by: cmcromwell (1)

On: 9/28/2007

For: Shipping a pony

No Detailed Feedback Available

Perfect! They were very prompt -even a bit early - and very professional. The rig is beautiful and they took wonderful care of the pony. I highly recommend Penstock Farms. Thanks!
Response from PenstockFarms2007:
It's so nice to have great customers! What a sweet pony and I do hope that she is doing great. Cara it was great to meet you and good luck with the new addition to your equine family! Thanks so much and we hope we can help you in the future. - Kelli Penstock & Phillip Kaufman /Penstock Farms, New Market, Virginia

Rating: Cancellation

Left by: YoAdrienneR (0)

On: 9/14/2007

For: Kanjer dressage pony

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved I accepted your bid assuming that you would be able to pick up horse in my time frame. I later saw that you were talking about next weekend, and I realized my mistake! I am very sorry but I need to find someone that can take him sooner. I apologize for the inconvenience. Adrienne
Response from PenstockFarms2007:
I do hope that it works out for you, but if it doesn't you have our number and we will be in that area for the dates we spoke about. If you do need us, give us a call. Kelli Penstock/Penstock Farms

Rating: Cancellation

Left by: ceeyalater (0)

On: 7/15/2007

For: Haflinger Pony

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved horse foundered shortly before agreed upon pick up date of june 20. not able to arrange pickup for alternate date once horse improved
Response from PenstockFarms2007:
Nice lady to work with. Sorry, about the scheduling conflict, but we hope that your pony is now well and on it's way home to you. Thanks, Kelli Penstock/Penstock Farms

Rating:

Positive

Left by: volunteermorgans (1)

On: 6/29/2007

For: Powhatan,VA to Hazleton, PA

No Detailed Feedback Available

Excellent Hauler, very responsive and took excellent care of my mare. I would definitely recommend anyone needing a haul in the Mid-Atlantic to call and schedule a trip.
Response from PenstockFarms2007:
What a nice lady to work with. Great horse also, hope that this "Mom" will have a nice foal for you. Good luck and please call us again. It was great working with you. Kelli Penstock/Penstock Farms

Rating:

Positive

Left by: christopherwest (2)

On: 6/25/2007

For: Thoroughbred - 15-4 Pungo VA t

Read Story

No Detailed Feedback Available

Very helpful. Good to my horse and very nice trailer. I would recommend using them and would definately use them again. Great people! Thank you!
Response from PenstockFarms2007:
Thanks so much Steve for the opportunity to transport for you. I hope we can do more business with you in the future. Good luck! Thanks again, Kelli Penstock/Penstock Farms

Rating: Cancellation

Left by: babydoggy (6)

On: 6/17/2007

For: Well Trained Gelding

No Detailed Feedback Available

The Service Provider is not able to accommodate my shipment The service provider cancelled last minute after I had paid UShip. This was not handled well at all. Who is refunding the UShip deposit. By leading me to believe that provider could do it and then cancelled - the provider incurred additional costs for the owner of the horse
Response from PenstockFarms2007:
This horse was on a 2 week time frame. We asked a question regarding a good date. We had already spoken with the p/u barn and was told no additional expense was to be held for board on the new owner. We have left several messages to this customer and we have not heard back. After asking the question and the reaction we got from the customer, it is in our best interest to ask Uship for a refund to the customer for match fees and we truly do not feel comfortable with this match at this time.

Rating:

Positive

Left by: wrknmom (1)

On: 6/10/2007

For: 3 y/o rescue mare

No Detailed Feedback Available

Finally a match, and what a great one it was!!! My horse arrived in great shape, and was she was cared for like she was one of their horses!! Would definitely use again and highly recommend!! Thanks Kelli amd Sam..It was a pleasure to meet you, and hope to business with you again..
Response from PenstockFarms2007:
I absolutely adore these folks and their horses. Miranda was such a good girl on this trip. Nothing bothered her even though she was beside a bucking bronc for almost 4 hours. Miranda became our "christening" horse for our new rig and wow will she is a beauty! Lisa and Steve were the greatest and their facility was just fantastic! Thank you again for allowing us to layover and get some rest before moving on. I don't know what we do without folks like you. Thanks, Kelli Penstock

Rating: Positive Left for: shelorsa (1) On: 8/26/2009 For: TB mare needs a ride to Virgin	Thank you for entrusting us with this sweet TB mare. If you need us again, please do not hesitate to call on us! -Kelli Penstock/Penstock Farms
Rating: Positive Left for: k609041 (1) On: 8/23/2009 For: Jackson Going to School! Read Story	What a nice big boy! And Laura is great to work with when it comes to her horse. I do hope that we can work together again. It was a pleasure to have Jackson on our transport. Thanks again, Kelli Penstock
Rating: Positive Left for: dblcreekfarm (1) On: 3/23/2008 For: Need a horse from PA to NC and	It ws so great to meet Ralena and Dana and do this round trip for them. Beautiful horses going to great people and we thank you for choosing our company for your horse transport. Hope we can help you again in the future. It was great getting to know you and please call us anytime! Thanks so much, Kelli & John Penstock of Penstock Farms
Rating: Positive Left for: cmcromwell (1) On: 10/1/2007 For: Shipping a pony	This is what I love about transporting horses, great people and their horses! Couldn't ask for a better client and I do hope that you will be happy with your pony! Please call us again if you need us, we will be more than happy to help! Thanks for a great transport! - Kelli Penstock/Penstock Farms
Rating: Cancellation Left for: YoAdrienneR (0) On: 9/14/2007 For: Kanjer dressage pony	A scheduling conflict arose that could not be resolved
Rating: Cancellation Left for: ceeyalater (0) On: 7/15/2007 For: Haflinger Pony	A scheduling conflict arose that could not be resolved
Rating: Positive Left for: christopherwest (2) On: 7/12/2007 For: Thoroughbred - 15-4 Pungo VA t Read Story	This was a nice haul and a good day to do it! Thanks Steve for allowing us to transport for you. Hopefully we can be of service to you in the future. Just call or email. Really a nice man to work with. Thanks so much! - Kelli Penstock/Penstock Farms
Rating: Positive Left for: volunteermorgans (1) On: 7/12/2007 For: Powhatan,VA to Hazleton, PA	When you have great clients, it shows in their horses. Margaret it was great doing business with you and if we can be of service in the future, please give us a call or email. I hope the mare has a great foal and you all have a great future! Thanks, Kelli Penstock/Penstock Farms
Rating: Cancellation Left for: babydoggy (6) On: 6/17/2007 For: Well Trained Gelding	After communicating directly, I am not comfortable with this customer All we asked was a question about a date because we had to push one back due to an illness. The p/u barn owner was not going to charge her for any more board for this horse. We always contact the p/u barn and make arrangements. We do however try our best to make sure we have not overturned any problems, but when all we did was ask a question and actually did not cause her any more money out to anyone, where the horse is now or for the trip. We will decline this customer due to the fact that
Rating: Positive Left for: ivoryprinsess (3) On: 6/17/2007 For: Lg thoroughbred from NY to Bos	What a sweet big guy this thoroughbred was. A very nice mannered trailered gentle giant. We truly enjoyed our transport to the Massachusetts area and hope to do more transports for you in the Future! Oh by the way, the people were pretty great too! Thanks so much for giving us the opportunity to transport for you! Hope to talk to you very soon! - Kelli Penstock/Penstock Farms & Margo Adelwerth/Cool Water Stables.

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PenstockFarms2007 (7)

Company Snapshot *

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Member Information

Feedback Received (10)

Feedback Left (12)

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