STEPHEN ROOT

Pa1ton (3838+ Positive Feedback)
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Company Snapshot*
Company: 

STEPHEN ROOT

Entity type: Carrier
Business Type: Specialty Hauler
Carrier Operation: Interstate
CDL#: 21957321
Other Authority: I have a Federal Motor Carrier Authority certifica
Insurance: Full Value Protection – no additional charge up to $150,000.00; Anything that has a value of more than $150,000, will require additional coverage. Which this is available for an additional charge.
View Terms & Conditions
Number of Trucks: 1
Number of Drivers: 1
Locations Served: US: Nationwide
Categories Served: Full Truckload Freight, Household Moves, LTL, Motorcycles, Vehicles
I have a black F-450 Ford superduty truck and 2 trailers. One is a 48 ft. Take3 car hauler. I'm capable of hauling 3 full size trucks or 4 compact cars with this one. I can also haul 1 40 ft. or 2 20ft. boats with this. Plus I also have a custom enclosed 28 ft. motorcycle trailer that is capable of hauling 10-12 motorcycles, depending on their size. I am DOT compliant. I also transport loads fully insured. I transport with a $150,000-$1,000,000 insurance policy. I am located in Central PA. I travel all lower 48 states. I have been hauling motorcycles, cars, and boats on and off for about 18 years. It is now my own full time business. I feel that my prices are very reasonable and good communication with my customers is a top priority. I have access to a phone at all times and if I am for some reason unavailable for any moment, I have someone at home that is available for contact at all times. I am reliable and dependable and I get the job done with a smile, the one on my customers face!

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Member Information
Member Since: 12/12/07
Feedback Score: 38
Positive Feedback: 95%
Star Rating:
4.8/5
based on 42 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
40
 0 0 0
  Neutral:
0
 0 0 0
  Negative:
2
 0 0 0
  Total Matches:
65
 0 0 0
  Cancellations:
14
 0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (42)
Feedback Left (64)
Cancellations (14)
Items: 1 - 10 of 42 Page: 1 2 3 4 5 Next > >>
Rating: Positive
Company: STEPHEN ROOT
Left by: Mike B.
On: 4/21/2012
For: 2002 Yamaha XVS 650 A V Sta...
Communication:
Care of Goods:
Punctuality:
Services as Described:
good service, fast delivery, would use again.
Rating: Negative
Company: STEPHEN ROOT
Left by: Dat D.
On: 4/7/2012
For: ophthalmic exam chair
Communication:
Care of Goods:
Punctuality:
Services as Described:
Unpressionalism of this provider. If you want no headage whatsover. Not only 5 days late on schedule but he just plain rude.
Rating: Positive
Company: STEPHEN ROOT
Left by: Bert T.
On: 4/2/2012
For: Living Room Sofa
Communication:
Care of Goods:
Punctuality:
Services as Described:
Very courteous. Picked up and delivered on-time and offered good value. Would highly recommend again.
Rating: Positive
Company: STEPHEN ROOT
Left by: Earl S.
On: 4/2/2012
For: Upright HEAVY Video Arcade ...
Communication:
Care of Goods:
Punctuality:
Services as Described:
The company did a good job. I would highly recommend them to anyone. If the opportunity lends itself we will use them again.
Rating: Positive
Company: STEPHEN ROOT
Left by: Dale W.
On: 4/1/2012
For: Kawasaki : Vulcan 1500 CLASSIC
Communication:
Care of Goods:
Punctuality:
Services as Described:
Steve was excellant. Pickup and delivery were both perfect.Highly reccomend.
Rating: Positive
Company: STEPHEN ROOT
Left by: Chad S.
On: 3/8/2012
For: 2005 Suzuki Boulevard M50
Communication:
Care of Goods:
Punctuality:
Services as Described:
Fast delivery! On time, kept in good communication. No damage to motorcycle. Overall very good experience! Thanks!
Rating: Positive
Company: STEPHEN ROOT
Left by: Randi C.
On: 3/8/2012
For: Queen Size bed and dresser
Communication:
Care of Goods:
Punctuality:
Services as Described:
Did a very professional job. He has good communication skills and is friendly. I also recieved a good deal on the move. Thank you.
Rating: Positive
Company: STEPHEN ROOT
Left by: L S.
On: 3/7/2012
For: 12 Items for transport
Communication:
Care of Goods:
Punctuality:
Services as Described:
Movers were very curteous and efficent. They wrapped everything well and delivered every piece of furniture carefully and expeditiously. Excellent service.
Rating: Positive
Company: STEPHEN ROOT
Left by: David W.
On: 3/5/2012
For: 5 Items for transport
No Detailed Feedback Available *** GREAT SERVICE/PRICE - ON TIME - NO DAMAGES ***
Rating: Positive
Company: STEPHEN ROOT
Left by: Paul S.
On: 3/2/2012
For: 1972 Kawasaki h2
Communication:
Care of Goods:
Punctuality:
Services as Described:
very good i would use them agian as i am in uk.
Items: 1 - 10 of 64 Page: 1 2 3 4 5 6 Next > >>
Rating: Cancellation
Left for: Viriato F.
On: 7/10/2012
For: 2 motos para transportar
Customer could not reach me in a reasonable period of time
Rating: Cancellation
Left for: Linda N.
On: 5/7/2012
For: 15 small to medium boxes pl...
I am no longer able to accommodate this shipment
Rating: Positive
Left for: Mike B.
On: 4/20/2012
For: 2002 Yamaha XVS 650 A V Sta...
good customer , no complaints here.
Rating: Negative
Left for: Dat D.
On: 4/7/2012
For: ophthalmic exam chair
SERVICE PROVIDERS BEWARE: Not only did he refuse to release payment, he would not answer calls from me. I had to get code from Uship. Still to this day he didnt release it to me, he also tried to accuse me of damaging something that was already damaged, but his plan failed simply because I had lots of pictures at pickup location.Take lots of pictures if transporting any items for this guy.
Response from Dat D.:
Not only that I had to pay extra expenses due to this provider 5 days late on his schedule for picked up but once it was delivered there was some damaged due to his carelessness that I was able to pick up. That's why I was holding the payment code until the receiver made no complaint then I would release it but then he started bombarded me with texts,phone,emailing threatening me/accusing me of extortion.Such a childplay and unprofessionalism/rude.Ofcourse anyone would take pix before n after.
Rating: Positive
Left for: Joshua F.
On: 4/1/2012
For: 2008 Honda CBR 1000 RR
great customer , easy to deal with.
Rating: Positive
Left for: Charles R.
On: 4/1/2012
For: 1999 Honda GL 1500 SE Gold ...
great customer, easy to deal with.
Rating: Positive
Left for: Bert T.
On: 4/1/2012
For: Living Room Sofa
great customer, easy to work with.
Response from Bert T.:
Excellent job at both ends. Would use again.
Rating: Positive
Left for: Dale W.
On: 4/1/2012
For: Kawasaki : Vulcan 1500 CLASSIC
great customer, smooth transaction
Rating: Positive
Left for: Earl S.
On: 4/1/2012
For: Upright HEAVY Video Arcade ...
smooth transaction , easy to work with. great customer
Rating: Cancellation
Left for: Jack R.
On: 3/30/2012
For: Aluminum Tool Boxes
I did not show up at agreed upon date and time
Items: 1 - 10 of 14 Page: 1 2 Next > >>
Rating: Cancellation
Company: STEPHEN ROOT
Left by: Viriato F.
On: 7/10/2012
For: 2 motos para transportar
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period Hace un par de meses contrate un transporte en America para llevar unas motos y el transportista no contesta ni da señales de vida,quisiera recuperar mi dinero,puesto que es mucho
Rating: Cancellation
Company: STEPHEN ROOT
Left by: Linda N.
On: 5/7/2012
For: 15 small to medium boxes pl...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Service provider was unable to make the appointment due to overbooking. I am not pleased with his service.
Rating: Cancellation
Company: STEPHEN ROOT
Left by: Jack R.
On: 3/30/2012
For: Aluminum Tool Boxes
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time My shipment was due to be picked up on 3/29/12. Pa1ton never showed up to get it. I have left repeated messages for him at both #'s listed on the uship site and there has not been one return call. I am very disappointed that this individual could not at least extend the common courtesy of a return phone call to inform me as to why he would not be picking up my shipment !! Very poor way to conduct business !!!!
Rating: Cancellation
Company: STEPHEN ROOT
Left by: Lee ann B.
On: 3/26/2012
For: door
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: STEPHEN ROOT
Left by: Jason C.
On: 3/22/2012
For: Permagreen Ride on spreader...
No Detailed Feedback Available A scheduling conflict arose that could not be resolved The shipper has been great. The problem is the people who have the item to be picked up. They didn't deposit the check when they recieved my payment and now they won't release the item until the check has cleared. They refused any possible solution except wait until next week. Sorry Steve!!
Rating: Cancellation
Company: STEPHEN ROOT
Left by: Hunter H.
On: 3/22/2012
For: 2003 Suzuki SV 650
No Detailed Feedback Available I no longer need my item(s) shipped I was able pick pick up myself.
Rating: Cancellation
Company: STEPHEN ROOT
Left by: Chris M.
On: 2/22/2012
For: cushman turf truckster
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment I assumed he knew what the vehicle was because he mentioned in the bid process that a friend of his had a similar vehicle for parts. I did try to call him several times but he never called back. This was the first time I tried uship so I will be more exact next time I list something.
Rating: Cancellation
Company: STEPHEN ROOT
Left by: Tom B.
On: 4/24/2009
For: 1978 Bultaco frame with mot...
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period I tried several phone calls and emails and have never heard anything from him. simply need to get item relisted as my customer is now frustrated.
Rating: Cancellation
Company: STEPHEN ROOT
Left by: James M.
On: 4/14/2009
For: Ivory Stone Adamenten Dinin...
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time The service provider contacted me and we arranged a pick up and delivery date. The item never arrived, and there was no reponse to my e-mails to the provider requesting a status. Then, when I called the provider, he apparently hung up on my.
Rating: Cancellation
Company: STEPHEN ROOT
Left by: Joe M.
On: 4/10/2009
For: 2000 Harley-Davidson FXST S...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment He was to beable to put the bike in the back of the covered pickup or a covered traler, the nike is 54" tall, his opening was only 42, he did not have any ramps, he wanted to put the bike on his open garden traler. Also the truck in the picture was not the truck he brought with him. The truck was a broken down pickup truck, I don't think it could have gome 500 miles with out any problems.
Response from Pa1ton:
SERVICE PROVIDERS BEWARE!!! read his listing and my question to him , it says it all. This guy is a real piece of work.
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