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NorthAmericanMoving (-4)

Company Snapshot *

Company: North American Moving and Storage
Business Type: Van Line Operator/Agent
Carrier Operation: Interstate

Other Authority: BBB Member

Locations Served: US National, Canada

Number of Trucks: 12
Number of Drivers: 24

Insurance: Released Value – $0.60/lb. for no charge
Full Value Protection – additional charge

Categories Served: Household Goods, Household Moves, Vehicles, Boats, Special Care, Commercial Freight, Motorcycles

North American Moving and Storage is a full-service moving company that prides itself on being dependable, trustworthy and courteous. Our company includes local and long distance moving involving residential and commercial jobs. We are the movers for you nationwide, whether big or small, near or far. Our company will assist you in making your moving experience smooth and trouble-free. Our services include: Highly trained and skilled professional movers at your service 7 days a week, 24 hours a day. We are there for you when you need us. Our professional team will maintain order and organization every step of the way. You can be sure that from beginning to end, your move will be coordinated, supervised, and easier on you.

Pictures & Videos (1)

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Member Information

Member Since:1/14/2009
Feedback Score:-4
Positive Feedback:17%
Excessive Cancellations:8

History	Total	6 mo.	12 mo.
Positive	1	0	1
Neutral	0	0	0
Negative	5	2	5
Matches	27	0	27
Cancellations	11	0	11

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (17)

Feedback Left (11)

Rating:

Negative

Left by: olyolsonkl (0)

On: 6/12/2009

For: 6 foot wide x 12 foot long x 4

Communication:
Care Of Goods:
Punctuality:
Services As Described:

This company stoled over $1600.00 from me by overcharging my credit card. When asked why they did it they said it was a mistake and would credit my account. They never did now I am having to take them to court We will see what happens I guess I am out the money DO NOT DO BUISNESS ON USHIP

Rating:

Negative

Left by: rjrobinson0869 (0)

On: 6/12/2009

For: 1 Bedroom Apartment

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Lets just say that I hope the movers enjoy my flat panel tv and matteress and whatever else they took from me! They movers misrepresented themselves and I had to fight to get any sort of claim from them! They were late with my things and very non responsive!

Rating: Cancellation

Left by: shaneandcandice (0)

On: 5/15/2009

For: 2 Bedroom Apartment

No Detailed Feedback Available

I no longer need my item(s) shipped The day the bid was accepted, I was called by my hsband who is in the military and he informed me that changes had occured and we no longer needed to move our things. I called Joe Sanders (North American) immediatly and told him I would need to cancel and he agreed and said I would be refunded the money within 3-4 business days. After waiting a week, I still didnt recieve anything so I called again. He stated it came out of their account and still nothing. I contacted my bank to dispute the

Rating: Cancellation

Left by: NMPB (0)

On: 5/6/2009

For: Big but almost empty house mov

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services This fly by night provider, North American Moving and Storage, lied to me from start to finish, involved other comapnies against my will and charged me twice the agreed quote without completing shipment. Full details have been provided to U-ship and NAMS have been deregistered in consequence.

Rating: Cancellation

Left by: grisgon23 (0)

On: 5/4/2009

For: 3 Bedroom Apartment

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services company that i picked to do my shipment didnt do what they promised, they cancelled on me and kept my money

Rating: Cancellation

Left by: sunflower76 (0)

On: 4/12/2009

For: Stuff in Boxes

No Detailed Feedback Available

I am unable to reach this Service Provider after a reasonable time period I submitted this moving proposal to your website - uship.com - and received a bid from North American Moving and Storage for this job. This was January 21, 2008. I acepted their bid and went forward with the contract agreements for dates of pick up and delivery. I made a down payment to uship.com company to hold the bid. Joe Sanders then contacted me requesting a payment for the down payment (1/3rd the bid) for the shipment with them and I used my credit card to advance this amount. When I chec

Rating: Cancellation

Left by: fenterco (3)

On: 4/8/2009

For: 4 Bedroom House

No Detailed Feedback Available

The Service Provider did not show up at agreed upon agreed date & time

Rating: Cancellation

Left by: mjeware (0)

On: 4/1/2009

For: Afton WY

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services This service provider had given us a bid of $1400 for our household move. On the day they were supposed to be their to load we were told they were not able to get to our house and they had contracted a more local company to complete the move. That 3rd party then could not get to us for another day. Once they arrived they had a much smaller truck then was needed for our household move and therefore required a second trip. North American gave us their word that our second shipment would be del

Rating:

Negative

Left by: billsman (0)

On: 3/30/2009

For: 3 Bedroom House

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Do NOT use this moving company!! Joe Sanders lied to us then held our belongings hostage and demanded more money after we agreed on a price. We are now taking his company to court over this as well as Shelly Moving out of New Jersey. We had damaged items as well as missing things. The movers were rude and even harassed us for more money. Our shipment was even late and it was moved in a van with multiple other shipments so things came up missing. DO NOT USE THIS COMPANY!!!!

Rating: Cancellation

Left by: jbrifkin (0)

On: 3/20/2009

For: Table, chairs, and boxes

No Detailed Feedback Available

Service Provider was no longer able to accommodate this shipment

Rating: Cancellation Left for: shaneandcandice (0) On: 5/15/2009 For: 2 Bedroom Apartment	Customer no longer needs their item(s) shipped
Rating: Cancellation Left for: NMPB (0) On: 5/6/2009 For: Big but almost empty house mov	Customer feels I misrepresented my business and/or services
Rating: Cancellation Left for: grisgon23 (0) On: 5/4/2009 For: 3 Bedroom Apartment	Customer feels I misrepresented my business and/or services
Rating: Cancellation Left for: sunflower76 (0) On: 4/12/2009 For: Stuff in Boxes	Customer could not reach me in a reasonable period of time
Rating: Cancellation Left for: fenterco (3) On: 4/8/2009 For: 4 Bedroom House	I did not show up at agreed upon date and time
Rating: Cancellation Left for: mjeware (0) On: 4/1/2009 For: Afton WY	Customer feels I misrepresented my business and/or services
Rating: Cancellation Left for: jbrifkin (0) On: 3/20/2009 For: Table, chairs, and boxes	I am no longer able to accommodate this customer’s shipment Not able to do move.
Rating: Cancellation Left for: jenissaswitzer (0) On: 3/16/2009 For: 4 Bedroom House	Customer cancelled after communicating directly – did not feel comfortable moving forward.
Rating: Cancellation Left for: whodoe (1) On: 2/22/2009 For: Partial Only House move Orland	There was a change to the shipping price or terms that could not be resolved
Rating: Cancellation Left for: jeanmryan (0) On: 2/16/2009 For: 1 Bedroom Duplex Leaving Reser	After communicating directly, I am not comfortable with this customer John from Atlas Vanlines wouldn't have known about the customers move if it wasn't for us having them do it, so I don't know what the customer is talking about. Atlas Vanlines is one of our partners which is why they were doing the move to begin with.

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