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NMRoadRunner (44)

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Company Snapshot *

Company: NMRoadrunner
Business Type: Specialty Hauler
Carrier Operation: Interstate

Other Authority: Retired and seeing USA...Thx, NMRoadrunner

Locations Served: US National, Canada

Number of Trucks: 3
Number of Drivers: 3

Insurance: Full Value Protection – additional charge

Categories Served: Household Goods, Vehicles, Boats, Special Care, Pets & Livestock, Motorcycles

We have professional drivers throughout the West and Southwest regions of the United States. We are new to USHIP, but have been in the delivery industry for many years. Let us know if we can assisst you in anyway possible. We also have many referrals throughout the SOUTHWEST region. We might not always be at the driver seat but we will find you the qulified haulers that are waiting too take care of your needs. We have three trucks that are used for our private organization. To help with the ongoing FUEL cost that has put a strain on our DEVELOPEMENT company we will haul your goods to help secure ours. We haul alot for both MILITARY and DISASTER victims. To help give them the best service at the lowest cost we secure your items at a very reasonable cost as well. We are very PROFESSIONAL if some of our trucks are not BIG RIGS and some times a ENTERPRISE van might make the run. We are going to do our BEST to take care of the needs of those who really need the HELP.

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Member Information

Member Since:7/16/2006
Feedback Score:44
Positive Feedback:91%
Excessive Cancellations:20

History	Total	1 mo.	6 mo.	12 mo.
Positive	50	0	0	0
Neutral	1	0	0	0
Negative	5	0	0	0
Matches	111	0	0	0
Cancellations	32	0	0	0

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (78)

Feedback Left (94)

Rating: Cancellation Left by: mik63 (1) On: 2/20/2008 For: 4 wheels and tires	No Detailed Feedback Available	The Service Provider did not show up at agreed upon agreed date & time the provider did not communicate well; he changed the initial date, then we had to contact him to get a new date; then no communication or replies of any kind and he missed the pick up date he did commit to. I have left 2 voice mails and sent several emails and received no reply. You should make sure the companies you list comply with fast and prmpt communication otherwise you should de-list them. Response from NMRoadRunner: This is really getting POTHETIC. We haul loads that PAY THOUSANDS of $$$. We bid on small loads to help with FUEL. This was less than $75.00 and you expect us to CALL you daily. We call the NIGHT BFORE and 2 HOURS before pickup, but NOT daily. NOBODY else will haul your TIRES because your so CHEAP. We felt SORRY for you, that is why we were going to HELP! USHIP is NOT very HELPFUL. They NO NOT CARE, they know that NO one will take your tires for you either. WE return IMPORTANT calls FIRST..
Rating: Negative Left by: blutick (4) On: 2/15/2008 For: 2001 Harley-Davidson Electra G	No Detailed Feedback Available	BE CAREFULL EXPECT UNRELIABLE SERVICE Were do I start, First of all what a mistake it was ,going with this outfit. My delivery was supposed to take 3 days then it turned into two weeks, finaly got my Bike, but the Title was not with it. I was told they were not given the title,Then it was in Canada,with another Bike Then it was to be Fed Exed to them then to me,This was over a Month ago.Problem after problem, exuse after excuse,I still have not seen my title,and now my phone calls RNOTreturne Response from NMRoadRunner: You are what CALIFORNIA calls a "GIRLY MAN". That is because your panties are to tight around your head and causing alot of BS. You and your HARLEY have something in COMMON, you are BOTH GARBAGE. You will NEVER see your TITLE. That is not a LIE. We will hold your TITLE for NON-PAYMENT. NO excuses, you are to much a "GIRLY MAN" to hear the truth. You rather CRY and POUT. We delivered this bike quick without a PROBLEM other than this FOOL did not want to PAY. NO PAY, NO TITLE. NO JOKE....
Rating: Positive Left by: rdsimon23 (2) On: 2/15/2008 For: 1970 Triumph T 120 R Bonnevill	No Detailed Feedback Available	Member picked up and delivered shipment in time slot asked for. No damage to item. Will use member again.
Rating: Positive Left by: fullon (10 ) On: 2/14/2008 For: 2004 Suzuki V-Strom 1000	No Detailed Feedback Available	Quick Delivery!!! Very well strapped down!! Took very good care of my bike!! 0 issues!! Gonna use them again!!! Thanks Guys!!!!
Rating: Positive Left by: aaalocksmith (1) On: 2/13/2008 For: 2008 Kawasaki ex250 ninja Read Story	No Detailed Feedback Available	Great shipper. No problems, great price, and everything worked out great. My motorcycle was handled like it was their own. I bought it brand new from a out of state dealer, and it arrived in showroom condition. Good communication, and very accommodating to my needs.
Rating: Cancellation Left by: kathyoberlin (0) On: 2/11/2008 For: airstream	No Detailed Feedback Available	I no longer needed the item(s) shipped
Rating: Positive Left by: kidd1947 (1) On: 2/11/2008 For: NEW 2007 ARCTIC CAT 650 LE LOA	No Detailed Feedback Available	Shipment had a few minor delays but all were worked out in the end. I plan on using this shipper again in the near future.
Rating: Positive Left by: macmurraymoon (1) On: 2/6/2008 For: 1982 honda atc 250r Read Story	No Detailed Feedback Available	Everything went as planed thanks for all the help Michael.
Rating: Positive Left by: gmccord (21 ) On: 2/4/2008 For: 1999 BMW K 1200 LT	No Detailed Feedback Available	great guys, easy easy easy to deal with Response from NMRoadRunner: We are really glad someone thinks so, but then again you are not from BEVERLY HILLS or SANTA FE. thx for everything, NMROadrunner
Rating: Negative Left by: smeloy (1) On: 2/4/2008 For: 1 Bedroom Apartment	No Detailed Feedback Available	-Were 5+ days late with no proactive communication by shipper to alert me of these changes (cited weather, however I drove through the conditions and they were not as the shipper described them) -2 boxes were crushed -Box spring was cut open by the school bus they used to transport my goods -Drivers knocked down a Stop Sign and Street Sign during a midnight drop off -Has yet to provide me with a legitimate suitable invoice will attempt to justify all these claims as previous feedback DO N Response from NMRoadRunner: We were very LATE. We did encounter weather and your shpment was kept in ABQ a couple days extra. Your BOX springs were being repaired by you before pickup. My driver helped you staple them togather. You gave you a DISCOUNT on your SHIPMENT. You still OWE us $100 after the discount. This is a very SORRY way for you to try and get out of PAYING what is do. This is last time we go to BEVERLY HILLS. That would explain this FEEDBACK. First and LAST time forsure. SCHOOL BUS??? IS IT BLUE???

Rating: Positive Left for: rdsimon23 (2) On: 2/15/2008 For: 1970 Triumph T 120 R Bonnevill	This SHIPPER is a FIVE STAR SHIPPER. Was very easy on both pickup and dropoff. Was very kind and we thank you for everything. This shipment has been PAID in FULL. thx, NMRoadrunner
Rating: Positive Left for: lrbourque (2) On: 2/13/2008 For: Jeff's House	This SHIPPER is very easy to work for. Both the pickup and dropoff sights were easy to find and the shipment was exactly like the SHIPPER said it would be. We would haul for you anytime. Sorry about the WINTER delays. We are really HAPPY that we were able to take care of you today. This SHIPMENT has been PAID in FULL. AAA SHIPPER forsure. thx, NMROADRUNNER
Rating: Positive Left for: kcahill (1) On: 2/13/2008 For: Mission orJacobean Oak secreta	This SHIPPER was the very BEST. Katie thank you about being understanding about the weather. We are really HAPPY to take care of this move for you. Thanks a MILLION. This shipment has been PAID in FULL. thx, NMROADRUNNER
Rating: Positive Left for: aaatrans (50 ) On: 2/13/2008 For: 2005 Harley-Davidson	Thank you for all the HARD work. NMRoadrunner
Rating: Positive Left for: aaalocksmith (1) On: 2/12/2008 For: 2008 Kawasaki ex250 ninja Read Story	Wonderful to work for. Easy pickup and dropoff. We will haul anytime for this FIVE STAR shipper. This shipment has been PAID in FULL. thx, NMRoadrunner
Rating: Positive Left for: kidd1947 (1) On: 2/12/2008 For: NEW 2007 ARCTIC CAT 650 LE LOA	MIKE is the BEST shipper I have ever worked for. Was very understanding about all the delays and problems we went through over this move. MIKE we owe you alot and the NEXT move you ever need will be FREE of charge if we do the SERVICE for you. FIVE STAR rating forsure. This move has been PAID in FULL. thx, NMROADRUNNER
Rating: Positive Left for: fullon (10 ) On: 2/12/2008 For: 2004 Suzuki V-Strom 1000	Once again this SHIPPER shows his FIVE STAR quality. KEN goes out of his way to make sure that all the INFO on the pickup and dropoff are both accurate and easy to handle. Thank you again KEN and we will HAUL for you any time, NMROADRUNNER
Rating: Cancellation Left for: kathyoberlin (0) On: 2/11/2008 For: airstream	The customer no longer needed the item(s) shipped Hello, This SHIPPER hired another company outside of USHIP realm to move her trailer. Please REFUND deposit to us. thx, NMROadrunner
Rating: Positive Left for: rhendricks1988 (64 ) On: 2/6/2008 For: 2004 raptor 660	Easy to work for. Gave good direction on both ends. This SHIPPER/PROVIDER gets a FIVE STAR rating from NMROADRUNNERS.
Rating: Positive Left for: macmurraymoon (1) On: 2/6/2008 For: 1982 honda atc 250r Read Story	Very easy to work for with this express ATC shipment. This shipment has been PAID in FULL by the FIVE STAR SHIPPER. thx, NMRoadrunner

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