| 1/15/2008 | Service Provider | Positive
| drwest (3) |
Scott delivered as promised. Good communications throughout the entire process. I will use them again.
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Response from MoversUnlimited:
Thank you, we were happy to work with you, and are glad that we were able to accommodate your needs. We appreciate your business, and look forward to being able to serve you again in the future. Best of Luck~ MoversUnlimited
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| 1/13/2008 | Service Provider | Neutral
| STEVEN60 (0) |
Mostly communication was a problem. Didn't call the correct number when I told him where I would be when. On the positive side he drove through a snowstorm, when the interstate was a parking lot, to deliver the mcyc.
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Response from MoversUnlimited:
Sometimes communication issues do arise when the driver is on the road, trying to drive, poor cell phone reception etc. But the funny thing is, you would think someone would place a higher value on getting the bike safely, and the effort he made to deliver it during a snow storm, then being called at the wrong place & time. I personally can't see how a minor communication issue warrants neutral feedback, & supersedes otherwise good service, hopefully no one else does either. MoversUnlimited
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| 1/9/2008 | Service Provider | Negative
| kumichael (0) |
They over promise and under deliver.They accepted the bid first while they look to consolidate shipments.we finally got a written contract from them 14 days after bid acceptance.it took 6 weeks to fulfill a 2 week promise.If I were to use this website again,I would only use a shipper with a firm pickup date(within a few days)so that I don't end up waiting while they consolidate.they claimed many weather/truck delays but asked the customer to be on constant standby.failed to return calls prompty.
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Response from MoversUnlimited:
We Never promised a delivery date, as he stated that he had a flexible time frame. View our profile, his listing, & our bid details, & you will see that I was CLEAR that I was building a route. HE CHOSE to accept our bid based on this info. How else could anyone move a sleeper sofa 900 mi for $200? He was difficult to please & comm. with overall. We were delayed by numerous hwy closures prior to Xmas, & an axle breaking on our trailer. We updated him via phone as we anticipated delivery, often.
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| 1/7/2008 | Service Provider | Positive
| sendmeabomb (0) |
Everything worked out great. They showed up when they said they would, and delivered to the doorstep. Fast delivery! Very nice people too.
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Response from MoversUnlimited:
We are so glad that you were pleased with you service, and that we were able to work with you. Best of Luck~ Aliya, MoversUnlimited
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| 12/26/2007 | Service Provider | Positive
| jesiceleita (1) |
Thank you Scott for a wonderfully smooth move. Your price was unbeatable and the fact that you the owner were the one driving really mattered to me. Best wishes for 2008 and hope to be able to use your services in the future.
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Response from MoversUnlimited:
Thanks Jesi, we really appreciate your business and feedback. We were glad to be able to help you, and are happy that you were pleased with our service, thanks for keeping us in mind for your future needs as well. Best Wishes~ Aliya, MoversUnlimited
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| 12/24/2007 | Service Provider | Cancellation
| theantiriced (1) |
A scheduling conflict arose that could not be resolved.
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Response from MoversUnlimited:
The customer was clear about when he needed this item transported, & in our dialog prior to his acceptance, we felt our driver would be able to make it to the pickup during the hours he requested, however our driver was not able to get there in time. We apologize for any inconvenience this has caused him.
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| 12/23/2007 | Service Provider | Positive
| rjterry21 (0) |
Highly recommended. I purchased a pair of large, heavy vintage speakers that required a mover as opposed to freight. Aliya and Scott were super to work with, on time (in fact, ahead of time) and professional. One minor issue arose, but they stepped up and took care of it. I recommend them to everyone I know looking to move unique items. They were not the lowest bidder, but I felt more confident with them than the guys that wanted to load my precious JBL's on a truck hauling motorcycles. AAA+++
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Response from MoversUnlimited:
Russ, you were so pleasant to work with. We really appreciate your business and recommendation. We hope we have the opportunity to do business with you again. Thanks~ Aliya
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| 12/22/2007 | Service Provider | Positive
| PaulLedum (0) |
Scott and team did excellent job staying in contact and meeting their commitments. No complaints. Thank you.
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Response from MoversUnlimited:
Thank you Paul, we enjoyed working with you, & appreciate the trusting relationship that you came into this with. Your understanding of the intricacies of our routes & schedules while remaining communicative, realistic, & flexible, helped everything go well. We hope your Palm tree is happy in it's new home! Happy Holidays~ Aliya, MoversUnlimited
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| 12/22/2007 | Service Provider | Neutral
| vmaxfrank (0) |
Shipping Provider was unreliable, unprofessional, and delivery was at least 2 weeks outside of their contracted dates. Very unsatisfactory, even had asked uShip to help negotiate an end to this whole ordeal.
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Response from MoversUnlimited:
He was given a lower price based on a flexible time frame, with pickup & delivery in Nov. He did Not make us aware of restricted business hours for pickup, delaying our trip 3 days, (that we did not charge him wait time for). That had a ripple affect, delaying the rest of our trip, & ultimately his delivery. We had to continually deal with he & his attorneys who seemed fed up with him as well, the secretary asking which one we were, leading us to believe that he often has these difficulties.
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| 12/6/2007 | Service Provider | Positive
| jennwarner69 (0) |
THEY WERE SO NICE AND HELPFUL AND SAVED ME A HEADACHE OF A DRIVE TO GET MY COUCH!!!! WORKED ON MY BUDGET AND GOT IT HERE SAFE AND SOUND!!! DEFINATELY RECOMMEND AND WOULD USE AGAIN!
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Response from MoversUnlimited:
Thanks for your business, glad that we were able to help. Enjoy your couch! Thanks~ Aliya, MoversUnlimited
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