Move Exp.

MCarrier (8)
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Company Snapshot*
Company: 

Move Exp.

Entity type: Carrier
Business Type: Trucking Company
Carrier Operation: Interstate, Intrastate Only (Non-Hazardous Material)
CDL#: 691090677NY
Insurance: Released Value – $0.60/lb. for no charge; Full Value Protection – additional charge; Full Value Protection – no additional charge up to $2,500.00
View Terms & Conditions
Number of Trucks: 10
Number of Drivers: 7
Locations Served: US: Nationwide
Categories Served: Household Goods, Special Care
Residential or Commercial Household Goods Moving Company. Locals or Long distances. We have locations in New York, California, Texas and Florida and have the ability to service areas in between..Common Carrier fully authorized by compliance for household goods, freight and expedited freight. All warehouses are fully secured with both alarms and fire sprinklers and we also carry liability insurance against fire or theft of you belongings. We Have been in business for 7 years and are constantly looking for new ways to better serve or customers. Thanks

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Member Information
Member Since: 06/03/10
Feedback Score: 8
Positive Feedback: 72%
Star Rating:
3.6/5
based on 19 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
13
 0 0 0
  Neutral:
1
 0 1 0
  Negative:
5
 0 0 0
  Total Matches:
72
 0 0 0
  Cancellations:
17
 0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (19)
Feedback Left (25)
Cancellations (17)
Items: 1 - 10 of 19 Page: 1 2 Next > >>
Rating: Neutral
Company: Move Exp.
Left by: Ken B.
On: 10/26/2012
For: tv
No Detailed Feedback Available
Rating: Negative
Company: Move Exp.
Left by: Allison A.
On: 2/20/2012
For: 1 Bedroom House
Communication:
Care of Goods:
Punctuality:
Services as Described:
I never write negative feedback but because of what happened to me with this provider I feel like I must. A chunk of the wood was taken out of a piece of furniture. This provider immediately told me about it before I even saw it and told me to get an estimate and that he would "turn it into his insurance and pay to have it fixed." I emailed him 3 times and left 3 voicemails for him about it and he never responded. So now I have to pay to fix it when he damaged it. This man has no integrity!
Rating: Positive
Company: Move Exp.
Left by: tennis18fl (1717+ Positive Feedback)
On: 2/11/2012
For: Pair of armchairs
No Detailed Feedback Available
Rating: Negative
Company: Move Exp.
Left by: Juli H.
On: 1/8/2012
For: 5 Items for transport
Communication:
Care of Goods:
Punctuality:
Services as Described:
Absolutely horrible experience. My furniture items sustained multiple damage and the carrier admitted that my items were transferred from truck to truck a minimum of 3 times. I have tried every way possible to contact Martin and he has not responded to any call or email. DO NOT USE THIS GUY!
Rating: Positive
Company: Move Exp.
Left by: Andrew L.
On: 12/8/2011
For: Chinese Wedding Bed
No Detailed Feedback Available This was quite possibly the most amazing shipping experience that i have ever had. informative, helpful, great at solving problems are some of the great qualities that these guys have.
Rating: Negative
Company: Move Exp.
Left by: Matt C.
On: 10/24/2011
For: 10 Items for transport
Communication:
Care of Goods:
Punctuality:
Services as Described:
Martin Cassidy could not keep any appointments. We had to reschedule about five times after he failed to show up, never calling to say that he would be late. Two items were broken, one beyond repair. When we discovered that four items were lost, he said they'd mail us the two they could find but I've received no followup information on when or even if they might be coming. The other two items are just gone. All in all, it is ~$1200 worth of items. I would not recommend MCarrier to anyo
Rating: Negative
Company: Move Exp.
Left by: Casey P.
On: 10/23/2011
For: Basic 1 Bedroom House for a...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Not recommended. While items arrived mostly in decent shape (a few dented boxes, some furniture scratches, which Martin offered to pay to fix) and he was polite, he was late, unprofessional (slept in, repeatedly told me he was 30 minutes away, showed up 4 hours late) had poor communication, still has yet to send me an invoice 3 weeks after my move, and has stopped returning all communications. I need an invoice to be reimbursed by my company, and I was promised this the day of delivery.
Rating: Positive
Company: Move Exp.
Left by: John T.
On: 9/23/2011
For: TOTAL OF 16 DINING CHAIRS, ...
No Detailed Feedback Available Excellent response, pickup, inventorying, blanket wrapping, shipping, delivery, unloading and helping to bring into the house. Would certainly use this carrier again and appreciate the prompt and curteous service. Wonderful to work with.
Rating: Positive
Company: Move Exp.
Left by: Jeffrey G.
On: 8/19/2011
For: Xtrabed - Mobile wallbed to...
Communication:
Care of Goods:
Punctuality:
Services as Described:
good guys
Rating: Positive
Company: Move Exp.
Left by: Elizabeth L.
On: 8/19/2011
For: 4 Items for transport
Communication:
Care of Goods:
Punctuality:
Services as Described:
My furniture was delivered in great condition and in about 48 hours as the shipper had said. There were some issues before the pick-up (delays and communication) but after the pick-up everything went well. Shipper was very courteous and pleasant. I would ship with him again.
Items: 1 - 10 of 25 Page: 1 2 3 Next > >>
Rating: Cancellation
Left for: Paul R.
On: 11/7/2011
For: 3 Items for transport
The customer no longer needed the item(s) shipped
Rating: Positive
Left for: Andrew L.
On: 11/4/2011
For: Chinese Wedding Bed
Rating: Positive
Left for: Mitchell M.
On: 11/4/2011
For: Helpinstill piano WEIGHS ON...
Rating: Cancellation
Left for: Matt K.
On: 10/8/2011
For: Leather Sectional
I did not show up at agreed upon date and time
Rating: Cancellation
Left for: Jeffrey D.
On: 10/6/2011
For: Cherry Thomasville Nightstand
I did not show up at agreed upon date and time
Rating: Cancellation
Left for: Tara M.
On: 9/30/2011
For: 5 Items for transport
I am no longer able to accommodate this shipment The previous pick up had more items then stated there now we do not have the room to accomadate this shipment....
Rating: Cancellation
Left for: Paul P.
On: 8/30/2011
For: Moving household items whil...
The customer misrepresented the shipment, and I cannot service it The Customer is a very nice person but we cannot service shipment with the customer having more then 40 boxes over the original bid agreement. Customer did offer to pay more but space is very limited for this trip and it would affect other customer move and we cannot risk that.
Response from Paul P.:
Original agreement was long before the move and I misfigured. I shared the new number. He could not handle me on the scheduled date. I understood & apologized. I gave mover time to work around hurricane concerns then tried to reschedule - told him I would pay more for the larger load. He kept putting me off to talk with boss. mover did not return calls or emails. Learned he would not be moving me by seeing the bid withdrawn on UShip. Seems unprofessional to me.
Rating: Cancellation
Left for: Jay V.
On: 8/15/2011
For: 1 Bedroom Apartment
Customer cancelled after communicating directly – did not feel comfortable moving forward
Rating: Positive
Left for: Stephen B.
On: 8/7/2011
For: Mom and Dad's piano
Rating: Positive
Left for: Boris B.
On: 8/7/2011
For: 2 exterior doors
Items: 1 - 10 of 17 Page: 1 2 Next > >>
Rating: Cancellation
Company: Move Exp.
Left by: Paul R.
On: 11/7/2011
For: 3 Items for transport
No Detailed Feedback Available I no longer need my item(s) shipped After waiting for four months for my furniture to be shipped I gave the furniture to my sister.
Rating: Cancellation
Company: Move Exp.
Left by: Matt K.
On: 10/8/2011
For: Leather Sectional
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time The shipper was unable to pick up the sectional on the required date. I have made numerous attempts to arrange an alternate date to have sectional pick up each ending without a pickup. I have called shipper multiple times and have not had any luck in getting sectional picked up. I am unable to continue waiting for shipper to pick up sectional. I do not have faith that the shipper will be able to deliver sectional after these numerous attempts. Communication has been limited often leading to
Rating: Cancellation
Company: Move Exp.
Left by: Jeffrey D.
On: 10/6/2011
For: Cherry Thomasville Nightstand
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time Shipment was to be picked-up and delivered by August 31. Service provider did not respond to requests for updates.
Rating: Cancellation
Company: Move Exp.
Left by: Tara M.
On: 9/30/2011
For: 5 Items for transport
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: Move Exp.
Left by: Paul P.
On: 8/30/2011
For: Moving household items whil...
No Detailed Feedback Available The shipment listing was misrepresented and the service provider cancelled
Response from MCarrier:
The Customer is a very nice person but we cannot service shipment with the customer having more then 40 boxes over the original bid agreement. Customer did offer to pay more but space is very limited for this trip and it would affect other customer move and we cannot risk that.
Rating: Cancellation
Company: Move Exp.
Left by: Jay V.
On: 8/15/2011
For: 1 Bedroom Apartment
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider Provider does not have a valid DOT #. Does not answer phone with business name. Person on the phone has used different names even though the same person answers. Has been suspended by uship under different name for unacceptable service and has opened this account to trick consumer and uship.
Response from MCarrier:
It is ashame people will actually stoop to this level, move was completed; customer never paid for any services and now even cancelled uship bid so they could recieve there deposist back. Customer even recieved $170 to replace damaged box spring and still never paid anything... This is all documented
Rating: Cancellation
Company: Move Exp.
Left by: TransportationNation (1717+ Positive Feedback)
On: 8/1/2011
For: 7 Items for transport
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services horrible communication, called and emailed many times with no response. they knew it had to be out by the end of august and canceled on august 1st. fly by night operation.
Response from MCarrier:
It had to be out at end of august and we cancelled august 1st giving you 30 days to find another shipper we do apoligize
Rating: Cancellation
Company: Move Exp.
Left by: Rosemary P.
On: 7/30/2011
For: 7 Items for transport
No Detailed Feedback Available A scheduling conflict arose that could not be resolved Chris has been fantastic, but a personnel issue prevents this mover from picking up my shipment within the time frame that I need.
Rating: Cancellation
Company: Move Exp.
Left by: Don W.
On: 7/23/2011
For: Approximately 50 boxes/items
No Detailed Feedback Available A scheduling conflict arose that could not be resolved I am in the hospital and cannot make the scheduled time for pick up. My apologies!!! Donald Woodward
Rating: Cancellation
Company: Move Exp.
Left by: Cory E.
On: 7/18/2011
For: Queen mattress
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time Tried several times to contact the shipper. After several emails and unreturned phone calls, agreed a time for pickup. Shipper did not show up for the pickup. I am done chasing it.
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