DIAMONDBACK TOWING AND TRANSPORT LLC

  • Lowdi2 (4848+ Positive Feedback)   Anything, any time, anywhere!!! | 4/3/2011 at 12:59 AM CST
  • Any thing, any time, any where!!! | 4/3/2011 at 12:58 AM CST
  • Always on the go! | 1/18/2011 at 11:18 AM CST
Not in Violation
Company Snapshot*
Company: 

DIAMONDBACK TOWING AND TRANSPORT LLC

Entity type: Carrier
Business Type: Trucking Company
Carrier Operation: Interstate
CDL#: 950060604/950121387
DOT#: 2020367
MC#: 718154
Other Authority: Colorado PUC T 04085 USDOT 020367 MC 718154
Insurance: Full Value Protection – no additional charge up to $100,000.00
Tracking Options: Once vehicle is picked up, contact and status of shipment is highly maintained by cell phone.
Trailer Type: Auto Carrier
Number of Trucks: 1
Number of Drivers: 2
Locations Served: US: Nationwide
Categories Served: Boats, Motorcycles, Vehicles
We are a family owned and operated business from Pueblo West, Colorado dedicated to providing the most professional and courteous service possible. We are NOT a BROKER, we transport all vehicles ourselves and you work with the driver throughout the transaction. We use a semi-tractor with two drivers so we are always on the move and your shipment is never left unattended. Over 72 years combined experience, accident free service is what you will recieve when you book with us. We have moved everything from lawn mowers to semi's without a hitch. Anything we transport, reguardless of condition, will be handled with the utmost care. We are fully licensed and insured. However, we are new to uship.com but not new to the business. We believe in giving our customers the best price on a cost/per mile basis, so you will call us next time, knowing that your satisfaction is JOB ONE. WE WANT THE OPPORTUNITY TO EARN YOUR BUSINESS!

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Member Information
Member Since: 05/22/10
Feedback Score: 48
Positive Feedback: 98%
Star Rating:
4.9/5
based on 50 reviews
  • uShip Sales Rank: #1831 of 459,350 overall
  • #417 in Cars & Light Trucks
  • #698 in Vehicles
  • See all rankings
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive: 1 4 10
  Neutral: 0 0 0
  Negative: 0 0 1
  Total Matches:
95
2 6 22
  Cancellations:
11
0 0 2
Detailed Feedback
Average Rating (last yr)
Communication
4.3/5
Care of Goods
4.8/5
Punctuality
4.4/5
Services as Described
4.6/5
Feedback Received (50)
Feedback Left (78)
Cancellations (11)
Items: 1 - 10 of 50 Page: 1 2 3 4 5 Next > >>
Rating: Positive
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Elfego G.
On: 6/17/2013
For: Ford Mustang GT Clone Matt...
Communication:
Care of Goods:
Punctuality:
Services as Described:
My daughter and I cannot thank Lowdi2 enough! My daughters 67 Mustang arrived with no problems whatsoever and it was delivered as promised! Wish my move to Colorado was as smooth!!! Will use this team in the future!!! A++++
Rating: Positive
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Paul B.
On: 2/25/2013
For: 2002 Jeep Wrangler
Communication:
Care of Goods:
Punctuality:
Services as Described:
I can't speak highly enough of this service. They communicated as promised. During the course of the delivery the weather took a very dangerous winter turn. (delivery to Colorado) We talked regularily and the vehicle arrived as quickly as reasonably possible and was transported in a professional and safe manner. They valued my vehicle and the overall safty of the transport above all else.....Can't ask for more.
Response from Lowdi2:
Paul and his son are good people. it was a true pleasure to work for them! Dealing with great people make this job worth while. Thanks for the business!! Would haul any thing, any time...Again!!!
Rating: Positive
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: David C.
On: 12/23/2012
For: 1999 Land Rover Discovery S...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Very competitive pricing. Vehicle arrived in a timely manner. Good communication. Would recommend.
Response from Lowdi2:
Thanks for the business! Easy pick up, prompt payment, simple delivery. Would haul Anything, Any time...Again!
Rating: Positive
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Matt C.
On: 12/22/2012
For: 1998 Nissan Frontier
Communication:
Care of Goods:
Punctuality:
Services as Described:
Excellent shipper with every conceivable tool to make any job go smoothly. Larry's back seat navigation system (his wife) is truly state of the art and can take over and control the vehicle in a moments notice. If you need the job done right Larry is your guy! Use with total confidence.
Response from Lowdi2:
WOW!!! Thanks for the kind comments Matt. You really made this an easy transport. So easy my grand kids could have done it. Anyone that has the opportunity to do business with Matt can rest assured that his word is good and all details will be exactly as he says. Will haul anything anytime for Matt. By the way, my backseat navigation system says THANK YOU for the kind words
Rating: Negative
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Brian D.
On: 12/4/2012
For: 2010 Acura MDX
Communication:
Care of Goods:
Punctuality:
Services as Described:
After 5 days of trying to get ahold of Larry Sr or Larry Jr (left messages on 2 phones and email), I had U-ship contact him. He promised to call me back the next day and didn't for 4 days until I called U-ship again. He promised to pick up the vehicle 4 days later and didn't. He then subcontracted to another shipper who was also late to pick up. The subcontractor was also late to deliver (about 3 weeks past my deadline in total). Larry promised a partial refund ($90) but I did not receive
Response from Lowdi2:
I think the shipper is aiming his frustration in the wrong direction. Shipper agreed, due to scheduling conflict, to have another carrier do this. Dates were flexible until shipment was under way. You don't have the feedback we do with this type of thing going on. I'll own up to this, as it seems no one else is going to, but this is not how we do business. Just read our other feedback. It is too bad it is really easy to point blame with the simple use of your keyboard. Thanks, Larry Jr.
Rating: Positive
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Drake S.
On: 11/16/2012
For: GMC Other Regular Cab
Communication:
Care of Goods:
Punctuality:
Services as Described:
Nice people, good communication, I would use them again!
Response from Lowdi2:
Great shipper! Easy to accomodate. Would haul anything, any time...Again!
Rating: Positive
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Don M.
On: 9/24/2012
For: Plymouth
Communication:
Care of Goods:
Punctuality:
Services as Described:
Was shipped as expected and everything handled professionally . Thank You!
Response from Lowdi2:
Great shipper! Really enjoyed the trip! Easy pick up, easy delivery, prompt payment. Would haul anything, any time...Again! Thanks for the business!!!
Rating: Positive
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Barret K.
On: 8/27/2012
For: 67 International Harvester ...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Everything went fine. Good communication prior to delivery. Quick delivery after accepting bid.
Response from Lowdi2:
Barret was easy to work with. Quick acceptance of bid, easy pick up, easy delivery, prompt payment! Can't thank you enough for the business! Would haul anything, any where...Again!
Rating: Positive
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Amber S.
On: 7/30/2012
For: 2010 Ford Escape
Communication:
Care of Goods:
Punctuality:
Services as Described:
Great communication. Very helpful and on time delivery. Suv arrived in great shape.
Response from Lowdi2:
Great shipper, very informative and easy to work with! Would haul anything, any time... Again! Thank you Amber!!!
Rating: Positive
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Dean M.
On: 6/27/2012
For: 1965 plymouth Belvedere
No Detailed Feedback Available Awesome to deal with will do business with them again!
Response from Lowdi2:
Great shipper! The best part about this job is all the great people we meet along the way! Would haul anything, any time...Again! Thanks for the business
Items: 1 - 10 of 78 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Left for: Matt C.
On: 12/22/2012
For: 1998 Nissan Frontier
Matt is quite a character and one nice guy to transport for. Matt made this so simple my grandkids could have done this.Thanks Matt we appreciate your business, Would haul anything anytime Thanks again!!!1
Rating: Cancellation
Left for: Continental12 (6)
On: 12/8/2012
For: 2007 Ford E-Series Van
The broker no longer needed me to service this shipment
Rating: Positive
Left for: Drake S.
On: 11/19/2012
For: GMC Other Regular Cab
Drake gave excellent directions to his home. Drake is the kind of customer we like to do business with. Not to mention the truck we transported for him. What a classic and attention getter. Would haul anything, anytime for drake again.
Rating: Cancellation
Left for: Lauren K.
On: 11/19/2012
For: 3 cars from Pueblo to Tempe
The customer no longer needed the item(s) shipped On Oct 31st. we went to pick up location only to find all 3 vehicles were jammed completely full of spare parts, motors , fenders etc.. I explained I could not transport vehicles in this condition. I called VIP at uShip and explained situation. It was agreed to remove all items and I would load on Nov 3rd. and transport to Tempe, Az. At app.8:30 pm on Nov 2nd. I received phone call stating the vehicles had been sold and service was no longer required. COMMUNICATION WAS NEVER AN ISSUE.
Rating: Positive
Left for: Chris P.
On: 10/8/2012
For: 1996 Ford Mustang GT Conver...
Great shipper! Easy pick up, easy delivery, prompt payment. Communication was excellent through out! Thanks for the business. Would haul anything, any time...Again!!!
Rating: Positive
Left for: James D.
On: 9/22/2012
For: 1999 Chevrolet Tahoe
Easy to accomodate! Great shipper, simple pick up, easy delivery, prompt payment! Would haul anything, any time...Again! Thanks for the business...
Rating: Positive
Left for: Declan M.
On: 9/3/2012
For: 2004 Land Rover Discovery
Good communication, easy pick up and simple delivery! Would haul anything, any time...Again! Thanks for the business!!!
Rating: Positive
Left for: Barret K.
On: 8/26/2012
For: 67 International Harvester ...
Doesn't get much better than this! Easy pick up, simple delivery, prompt payment. Great shipper to deal with! Thanks for the business. Would haul anything, any time.... Again!
Rating: Positive
Left for: Jordan M.
On: 8/13/2012
For: 2002 Audi A4
Great communication! Easy to work with! Easy pick up and delivery. Thanks for the business! Would haul anything, any time...Again!
Rating: Positive
Left for: Alex G.
On: 8/13/2012
For: 1998 Ford Bronco
Easy pick up and delivery. Great communication! Prompt payment! Would haul anything, any time...Again! Thanks for the business!
Items: 1 - 10 of 11 Page: 1 2 Next > >>
Rating: Cancellation
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Continental12 (6)
On: 12/8/2012
For: 2007 Ford E-Series Van
No Detailed Feedback Available I have already arranged for another carrier for this shipment Vehicle was already assigned late last night through another source. vehicle is no longer available.
Rating: Cancellation
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Lauren K.
On: 11/19/2012
For: 3 cars from Pueblo to Tempe
No Detailed Feedback Available I no longer need my item(s) shipped We ran into some communication issues and then once bridged we ran into scheduling conflicts and after numerous attempts to bridge the gap we were unable to resolve and my brother who was the intended recipient got frustrated and angry and decided to leave the cars here in Colorado at my location rather then ship them.
Response from Lowdi2:
when we arrived on Oct 31 to load vehicles we found all 3 had excessive items in all 3. We told customer we could not transport vehicles safely or legally. Arrangement were made to empty contents and load on Nov 3. At 8:30 Nov 2 customer called to inform us they had sold the vehicles that morning and transport was no longer needed. Communication was never an issue. Please read our feedback and you will see communication has never been an issue.
Rating: Cancellation
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Sonja V.
On: 11/26/2011
For: 2 Ford Rangers
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time I have tried to contact the driver several times before the deadline with no return call or email. The driver did not pick up in time to meet the deadline of Nov. 16th. The driver did send one email stating he had transmission problems. After many attempts to call & email since then I still had no time frame proximity because the emails & voice mails were not returned.
Response from Lowdi2:
Had problems with our truck. This is unfortunate. Contacted shipper and notified them. Thought this was understood as shipper listed the shipment back on Uship the same day. After finding out not too many transporters are willing to run out of Craig, Co. we get the blunt of the shippers frustations. Completely understandable, none the less unfortunate for both of us!
Rating: Cancellation
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Jose r C.
On: 11/12/2011
For: Chevrolet : Other Pickups
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services I was never contacted by the service provider. I,only after repeated phone attemps, made contact with them.The initial scheduled pick up time was not met,and I was not notified.The service provider continues to ignore my repeated phone calls and voice messages. The service provider continues to ignore my repeated emails. The service provider lied saying he would pick up the vehicle by the second scheduled pick up date.That date came and went without any notification from them again. They claim
Response from Lowdi2:
Contact was made by email immediately after acceptance of bid. We had transmission trouble with our truck on the prior shippment to this one. Got the truck fixed and back on the road, but we were unable to meet the time frame and dead line. This rarely happens, but it did unfortunately. Hate to upset people but sometimes things are beyond a person's control.
Rating: Cancellation
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Amer K.
On: 10/23/2011
For: Volvo
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time If the Service provider had a little more patience, this could have been resolved. It was an inconvenience for all the parties involved. I am at the loosing end since my money was blocked by uship also. You learn from you mistakes.
Response from Lowdi2:
Contacted the shipper immediately by both email and telephone. Was told pick up was no problem. Person at pick up location would not work with us on pick up time. We were picking up vehicles in Dallas, Killeen ans Austin all in same day. Pick up would only wait until 5pm, would have arrived at 530-545. He wanted us to wait until Monday. It was Friday, Would not budge. Informed shipper could get it at a later date. We had a hauler full of cars that needed to be in Colorado and it had to go then.
Rating: Cancellation
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Michael S.
On: 8/23/2011
For: 1969 Porsche
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period After the initial acceptance of the bid, we were off to a good start with communications. We then had to wait for 2 weeks due to my military travel overseas and for my vehicle to arrive Stateside from Italy. Once this was complete, I made several attempts over a period of 3-4 weeks to reconnect to the service provider without any responses though email. Also, the phone numbers listed on uShip.com were not any good when I tried to call. I've been very patient due to my own situation having ha
Rating: Cancellation
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: eiredevil (5)
On: 7/12/2011
For: 1988 Jeep Comanche
No Detailed Feedback Available I no longer need my item(s) shipped The person I was buying the truck from chose to sell it to someone else. I am sorry the load needs to be cancelled I thought it was a done deal. Can't trust anyone on craigslist.
Rating: Cancellation
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Michael B.
On: 11/26/2010
For: 2003 Hummer H2
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Shipper did not pick up the car within the allotted time after he promised he would be able to do so without any problems.
Response from Lowdi2:
Were unable to accomodate this shipment within the time frame that worked for both the shipper and ourselves. Thanks
Rating: Cancellation
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Grant G.
On: 9/29/2010
For: 2005 Saab 9-2X
No Detailed Feedback Available I no longer need my item(s) shipped car is no longer available
Response from Lowdi2:
Completely understandable. Customer had a personal situation that did not allow them to transport this vehicle. Thanks for the opportunity, better luck next time!
Rating: Cancellation
Company: DIAMONDBACK TOWING AND TRANSPORT LLC
Left by: Sue N.
On: 8/18/2010
For: 1999 Subaru Legacy Wagon
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services The provider, after repeated promises of shipping, stopped communicating and didn't follow through on the promise of delivery.
Response from Lowdi2:
Unfortunately, in today's world you can't make everybody happy all the time.(Believe me we try!) We felt communcation on this shipment was more than adequate! If you read our feedback on other shipments, you will see communication is one of our strongest assets. This location is not in a very common area. We don't bid jobs unless we will be in the area they are in. This job was contingent on another shipment that didn't happen. The customer knew this. It would have cost $300 over the bid. Thank
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