| 12/10/2007 | Service Provider | Cancellation
| orangewing (1) |
The Service Provider is not able to accommodate my shipment.
After attemps to reach the shipper, I got the news that after a visit to the hospital he does not want to fulfill agreement. He did not try to reach me at least to let me know. At last minute had to find a provider at much higher cost. Want my deposit back.
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Response from LightningFast:
I have since had surgery from a prior injury that occurred while performing military service for 8 years. I am 10% disabled from 4 hernia operations.
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| 12/10/2007 | Service Provider | Cancellation
| bob3416 (1) |
The Service Provider did not show up at agreed upon agreed date & time.
he called and asked if he could wait and deliver something to Maine first, my delivery could not wait, shipper was leaving for thanksgiving, I never heard from transporter again. I want my deposit back ASAP, thanks
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Response from LightningFast:
We were very busy at this time approaching Thanksgiving time and meeting deadlines. The customer did not have the dates exact and we were on the way from Las Vegas to Maine to pick up a craft going to Alabama. The customer had no understanding of the business aspect that was proposed at the time of acceptance, and we had to cancel. As the customer stated, his delivery could not wait, and neither could we.
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| 11/8/2007 | Service Provider | Positive
| bjheon (1) |
Kurtes was great!!! He kept me informed as to how his travels were going and he delievered me my boat earlier than he promised. I will definately use Kurtes again!!!
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Response from LightningFast:
Thanks Brian, and we truly are happy to add you as yet another satisfied Lightning Fast customer. Thanks for your business, & future transactions.
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| 11/4/2007 | Service Provider | Positive
| ronaldmatthews (1) |
Excellent experience
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Response from LightningFast:
Glad to have serviced this shipment for you, getting your 27 foot sailboat from Denver to Wyoming. Please feel free to call for your shipping needs.
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| 11/3/2007 | Service Provider | Positive
| firefighter898 (1) |
VERY PROFFESIONAL! Curtes and Kim delivered my Striper boat without incident. It arrived early, and in perfect shape. Curtes treated it as if it were his own. I will not hesitate to use Curtes and Kim in the future, as I can be assured a flawless delivery. If Curtes bids on your shipment, you can accept his bid with confidence. Best of luck Curtes and Kim.
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Response from LightningFast:
Thank you so kindly for your feedback. God Blesses in so many ways. We were so very happy to have made your boat shipment the very best and professional as we possibly could. You are always welcome to call us, and we will stop what we are doing to make things a reality to accomodate your shipping needs. God Bless, Curtes & Kim..Lightning Fast Delivery Services
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| 10/30/2007 | Service Provider | Cancellation
| whistlingwings27 (1) |
The Service Provider is not able to accommodate my shipment.
The Shipping provider didn't have a truck that was not big enough to pull my trailer safely. My trailer weights in at 7000lbs. I would prefer to have someone with at least a 3/4 ton truck with a weight distribution hitch to accomodate load distribution bars. The shipper and myself both agreed for safety reasons that they shouldn't pull my trailer.
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Response from LightningFast:
We visited the customer, and we decided that the trailer would be unsafe to pull the distance required. We did feel that the job could have been done, but due to the fact that my wife and child are on this trip, it is not worth the risk going through the mountain passes with the weight.. wind.. and weather conditions that could arise, in which we came to this conclusion. Good luck with the shipment and as we talked, we look forward to you utilizing our companywith other future needs while in GA.
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| 10/9/2007 | Service Provider | Positive
| llueck (1) |
Curtes did a GREAT job! He did what 3 other carriers couldn't. He did what he said and when he said he would with exceptional communication skills. Patient, detail oriented and he kept me informed every step of the way. This was a major cross country haul and he made excellent time. He even drove an extra 16 hours to meet my changing needs. I highly recommend Curtes and hope that others can appreciate his needs for a deposit and know that he'll get the job done. GREAT JOB CURTES - THANK YOU
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Response from LightningFast:
Thank you Mr. Leuck, as we look forward to servicing your shipping needs as they arise. We also appreciate your efforts and the details that you provided us with in order to complete your shipment and make this a successful business transaction. Thanks for your faith in a small company such as ours, as we strive in doing our best to add you to a great list of satisfied customers. God Bless-Curtes, Owner- Lightning Fast Delivery Services
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| 10/5/2007 | Service Provider | Cancellation
| scondra (0) |
After communicating directly, I am not comfortable with this Service Provider.
I had requested bond and insurance info before shipping. the shipper requested that i pay the 855.00 dollar deposit prior to them sending me the insurance info and i do not feel comfortable giving any one that amount of money with out first being able to verify they are a legit company.
Shipper did not know what bonding was so it places doubts if he even is bonded. Incase something happens i need assurances that my shipment will not only be safe from damage but also from theft or disaperance
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Response from LightningFast:
The deposit that we request on all shipments covers the cost that we have to pay to insure YOUR specific shipment. We do not come out of pocket to cover insurance without a deposit, for "this same reason"... a customer cancels and we are left having paid 200$ in the blind !!! We never spoke of bonding information, as I clearly don't understand what is meant by we don't know what being bonded is!!! That's ridiculous, as we blatently told you that we are NOT bonded as we are a small company.
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| 10/1/2007 | Service Provider | Positive
| HarleyM (1) |
Curtes Delivered! He had some major breakdowns along the way and worked through them. Kept us informed. We would use him again.
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Response from LightningFast:
Thank you Mr. Matchett, as we would enjoy servicing any of your shipments, and wish you the best of all with your new equipment and new accounts. Happy cleaning. Curtes-Owner, Lightning Fast Delivery Services
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| 9/22/2007 | Service Provider | Positive
| 946432 (1) |
Great Shipper!! Everything better than expected and would use them again no questions asked. Extremely and honest and efficient
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| Read Story
Response from LightningFast:
Thank you for your trust and faith in our abilities to ship your vessel from CT to Lake Tahoe. We always strive to do our best, no matter the distance or circumstance. God Bless, and we look forward to your upcoming shipping needs. Curtes- Owner, Lightning Fast Delivery Services
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