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KGHorses (28)

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Company Snapshot *

Company: Rodeo Transport
Business Type: Specialty Hauler
Carrier Operation: Interstate

Insurance: Full Value Protection – no additional charge up to $2,000.00

Categories Served: Special Care, Pets & Livestock, Motorcycles

Number of Trucks: 2
Number of Drivers: 2

Locations Served: US Regional, US Local

We are not accepting bids till after our backlog of shipments have been caught up

Pictures & Videos (1)

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Member Information

Member Since:4/12/2008
Feedback Score:28
Positive Feedback:79%
Excessive Cancellations:14

History	Total	12 mo.
Positive	40	1
Neutral	8	0
Negative	10	0
Matches	131	0
Cancellations	33	0

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (91)

Feedback Left (87)

Rating:

Positive

Left by: rickyohio (2)

On: 7/13/2008

For: dreams in the night

Communication:
Care Of Goods:
Punctuality:
Services As Described:

KC delievered my horse in good shape. She was pastured in La. for a week on her way from Tx. The price was good, she was well cared for, and arrived without so much as a scratch. Thank you KC

Rating:

Neutral

Left by: hunterseat (1)

On: 7/12/2008

For: Beau/Dani

No Detailed Feedback Available

There was alot of confusion at the beginning (I think it was a staffing issue) but, to their credit, they hired a great coordinator who whipped the situation into shape. I expect future transactions to be smoother Thanks KC! I would give you a second chance for sure. The horses arrived in beautiful condition.
Response from KGHorses:
We appreciate your standing behind us during a transition period. We too are very pleased with our new shipping coordinator KC who comes with 22 years of livestock shipping experience.

Rating: Cancellation

Left by: cowboyonthemoon (2)

On: 7/11/2008

For: Paint quarter horse geldng nee

No Detailed Feedback Available

I no longer need my item(s) shipped Unfortunetly I had to cancel the shipment of my horse, but Gary was an extremely nice person and he had exceptional customer service. If I had to ship a horse again, I would definetly call him. He was even very understanding when I had to cancel and he prompltly refunded all of my money that I had paid in full with out a problem. He has excellent customer service skills, I would definetly use him again.
Response from KGHorses:
THANKS, I LOOK FORWARD TO SERVING YOU AGAIN WHENEVER THIS HORSE IS READY TO SHIP.

Rating:

Positive

Left by: katiesmom05 (1)

On: 7/9/2008

For: Katie B Bars

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Our horse Katie was very well treated and handled with the very best of care! She arrived after a 1,000+ mile trip in PERFECT condition, (they kept a very close eye on her and rested her anytime she needed)! KC,Gary and everybody from KG Horses gave Katie lots of TLC! Thanks guys for reuniting this Marine with her wonderful horse!!! Katie says thanks too! Recommend this shipper to anybody.

Rating: Cancellation

Left by: maggie05 (0)

On: 7/8/2008

For: Idaho Colt

No Detailed Feedback Available

The Service Provider did not show up at agreed upon agreed date & time After several communications with this provider (I called them, they never called me), I still had no idea when they would pick up my colt. They weren't even sure which one of them would. To be fair, they were always courteous, and I guess very busy.They told me mid week, then end of the week and then 10 more days. I was also told another horse got my stall. Just didn't work out, for all parties.
Response from KGHorses:
This horse was to be picked up when we picked up JOSH LYONS horse in IDAHO (which world renowned horse trainer Josh Lyons has praised us in feedback for his horse move on this trip) these people said health certs not ready and that we would need to reschedule... sorry, but we dont reschedule a 2500 mile drive when they had three weeks to get ready. Contact Josh Lyons as a world-class reference for our services.

Rating:

Neutral

Left by: rebt (2)

On: 7/7/2008

For: one horse from grandview,tx to

Communication:
Care Of Goods:
Punctuality:
Services As Described:

horse got here in good condition and well cared for. man knew what he was doing, but i would not recommend this shipper due to dates being pushed from a ten day delivery to a many week ordeal. WAS NOT A TERRIBLE EXPERIENCE, but ive shipped with three others,and would not recommend.
Response from KGHorses:
We were told one pickup date, then after booking was told the people had moved and it needed to be picked up by Saturday or we were liable! They do not understand a TENTATIVE shipping date does NOT transfer the care of a horse to the hauling service. We were told the horse was now abandoned as the owners had moved and it had now become our problem to get it before it died. VERY pathetic horse buyers and sellers on this entire deal. WE WOULD NOT RECOMMEND THEM TO ANY HAULING SERVICE.

Rating:

Positive

Left by: suzanneburg (3)

On: 7/6/2008

For: Horse transport needed ASAP

No Detailed Feedback Available

Many thanks to Gary, Michael and their staff for transporting both of my horses safe and sound. They were very communicative once they got on the road to determine timing, and knowing when they were to arrive was very important to us and our schedule. The horses were very calm when they arrived. They know what they are doing and stop when the horses need to stop, they go by the horses' needs. I would highly recommend them as they are second to none. Very communicative and very careful. Thanks!

Rating: Cancellation

Left by: stefanierossetti (0)

On: 7/6/2008

For: Ship one horse from MN to NH

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved My horse needed to be picked up before June 30th and due to unforeseen circumstances she could not be picked up in time.
Response from KGHorses:
Due to driver being injured at previous pickup by Stallion pumped full of energy oats prior to loading by that horses owner driver had to go to emergency room. We provided full refund for stefanierossetti since she had another shipment option available. Driver is doing fine and was back on duty the next day and the Stallion was moved by us with no further problems after a change of diet request was initiated for shipping.

Rating:

Positive

Left by: cj1000 (1)

On: 7/3/2008

For: RED

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Hauler took great care in transporting our two aging horses. I would recommend this hauler to a friend.

Rating:

Positive

Left by: msbehaving (1)

On: 7/2/2008

For: Miniature heifer from Huntsvil

Communication:
Care Of Goods:
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Services As Described:

Gary was awesome, taking special care with my tiny miniature cow. He makes sure all the animals on the load were safe, well-rested, and calm. I would highly recommend him for your livestock and pets!

Rating: Positive Left for: Treefrogdb (3) On: 6/29/2008 For: Ginger the TWH	Thanks! let us know if we can ever be of service again. Your horse was a pleasure to handle. We recommend this customer to any hauler, easy access and great horses.
Rating: Positive Left for: horseworshiper (3) On: 6/26/2008 For: VIRGINIA TO MAINE TRANSPORT NE	Great customer, contact us again if you need any shipping needs. KGHorses
Rating: Positive Left for: sunedee (2) On: 6/26/2008 For: yearling curly colt	Great customer, easy to deal with and highly recommended to any hauler.
Rating: Positive Left for: dixieluckman (1) On: 6/25/2008 For: 3 baby goats need to get to ne	Very nice lady who we look very forward to dealing with again soon. Please contact us when your ready to ship some more goats. KGHorses
Rating: Positive Left for: pettine2 (1) On: 6/24/2008 For: NEED HORSE SHIPPED	Super Stallion, easy loader and unloader! Fast paying customers with easy access for haulers, we highly recommend them! Thanks, KGHorses
Rating: Positive Left for: vickycarroll (1) On: 6/24/2008 For: ada horse from J M	Thanks Vicki, we appreciate your patience with us during our mechanical and other troubles during transport. We bought a second new truck today and deliveries are back on timely schedule. Highly recommend this shipper to any hauler. KGHorse Response from vickycarroll: Gary, I feel I have been very patient. We have yet to receive our partial refund. I know you got extremely busy and had many issues that you feel were beyond your control while you had my horse in your care. However the horse was supposed to arrive in 2-3 days and arrived 8 days later with a lengthy layover in Raleigh with very little communication, the truck did break down and I had to call to find out where the horse was. I have been promised a refund for quite some time, where is it?
Rating: Positive Left for: Rigoletto (1) On: 6/23/2008 For: Mare and Stud to ship to Welli	Great stud and mare, easy access to farms. Highly recommend to any hauler
Rating: Positive Left for: Jenna30534 (1) On: 6/21/2008 For: Draft Horse	Great customer and great horse! easy loader and easy access to ranch, highly recommend to any hauler
Rating: Positive Left for: Jeffallen1 (1) On: 6/21/2008 For: Kit	Easy loading horse, easy to handle, great customer very understanding when emergencies arrise, highly recommend to any hauler. Thanks! KGHorses
Rating: Positive Left for: gayleoneal (1) On: 6/21/2008 For: Mare from PA to VA Read Story	Great customer, easy loading horse, easy access to farm highly recommend to any hauler

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