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KGHorses (28)

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Company Snapshot *

Company: Rodeo Transport
Business Type: Specialty Hauler
Carrier Operation: Interstate

Insurance: Full Value Protection – no additional charge up to $2,000.00

Categories Served: Special Care, Pets & Livestock, Motorcycles

Number of Trucks: 2
Number of Drivers: 2

Locations Served: US Regional, US Local

We are not accepting bids till after our backlog of shipments have been caught up

Pictures & Videos (1)

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Member Information

Member Since:4/12/2008
Feedback Score:28
Positive Feedback:79%
Excessive Cancellations:14

History	Total	6 mo.	12 mo.
Positive	40	1	1
Neutral	8	0	0
Negative	10	0	2
Matches	131	0	0
Cancellations	33	0	1

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (91)

Feedback Left (87)

Rating:

Positive

Left by: BLacy (1)

On: 7/21/2008

For: tommy

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Communication:
Care Of Goods:
Punctuality:
Services As Described:

AWFUL...Company was paid in full but I never recieved my shipment.........This company is a scam. My money was returned to my by VISA thank goodness. They can go after KGHorses......website is also shutdown..

Rating: Cancellation

Left by: farrickerk (1)

On: 7/21/2008

For: x2

No Detailed Feedback Available

The Service Provider is not able to accommodate my shipment After several attempts to contact this shipper he finally told me his company is bankrupt. His employees all quit, his trucks were repossessed and he is unable to pick up my horses. I had already paid him in full through PayPal and he claims he has no money left to refund me.

Rating: Cancellation

Left by: jessicaterrell (0)

On: 7/20/2008

For: weanling appaloosa colt needs

No Detailed Feedback Available

The Service Provider is not able to accommodate my shipment the shipper went out of buisness

Rating: Cancellation

Left by: NJ16AT (0)

On: 7/20/2008

For: Shipment needed Before August

No Detailed Feedback Available

The Service Provider is not able to accommodate my shipment Shipper went out of business.

Rating:

Negative

Left by: drirfanahmad23 (1)

On: 7/18/2008

For: 2004 Suzuki GSX-R 600

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Bad experience...i lost alot of sleep over this one. I thought i would never see my bike...but thank God i found another service provider that managed to pick it up at wherever KGhorses decided to store it. I hope they man up and refund my money that i prepaid in full...but no luck yet. I hope everyone who went through this nightmare, recovers whatever they lost.
Response from KGHorses:
Letters of refund and explanation going out this week, sorry to those who were affected. We strived to provide the best horseman care in the business and believe we met that goal to the many we serviced prior to having to close this business.

Rating:

Positive

Left by: judyp920 (1)

On: 7/16/2008

For: haul from wiscnsin to S.C.

Communication:
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Services As Described:

Fabulous communication, I will always try to use the shipper!!!!!!

Rating:

Negative

Left by: spicedrum (-1)

On: 7/16/2008

For: maryland bound

No Detailed Feedback Available

Total fiasco. No communication/unproffessional behavior/did not meet delivery deadline/ non-skilled personel/ verbally agreed to make amends and defaulted. The entire transaction was " lost" due to incompetency and left the buyer and seller unnessarily rescheduling around the transporters schedule. The horse was stressed beyond acceptable.I was always under the impression that " rodeo" people were true horseman. In this transaction it was more like rodeo clowns.

Rating: Cancellation

Left by: rilxard (0)

On: 7/15/2008

For: Red & Minstral

No Detailed Feedback Available

There was a change to the shipping price or terms that could not be resolved We had a change of destination that is outside of an area where the shipper can travel and ship my horses for an acceptable price.
Response from KGHorses:
Amicable resolution for both of us, she is moving to AZ instead of east coast and she needed to change the dropoff location from east coast to AZ... which is going in the opposite direction of the original agreed upon direction of where our trucks were headed on this particular date.

Rating:

Positive

Left by: jmclean1223 (1)

On: 7/15/2008

For: Rusty

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Easy to deal with. Friendly and helpful. Recommend!

Rating:

Neutral

Left by: zulu6395 (0)

On: 7/15/2008

For: Very Gentle Miniature Hereford

Communication:
Care Of Goods:
Punctuality:
Services As Described:

*2 weeks late. *did not call to let me know there were problems *was evasive when I called them *repeatedly delayed delivery date without notification All of this caused me to worry that I had been a victim of an internet swindle. (Not the case, however.) Driver offered next delivery at reduced rate and promised changes were being made in communications dept. I was just relieved when it was finally over.
Response from KGHorses:
When we ship miniature herefords we always get praising feedback as you can see if searching through our feedback... this however was listed as a miniature and it turned out to be a 700 pound BULL! Instead of cancelling we went above and beyond the call of duty by modifying our trailer to fit this large beast and had to change our schedule to get rid of our other horses before making this move, the BULL arrived safe and sound next time she should be more truthfull about the size of her bulls.

Rating: Positive Left for: pkgdpjf (1) On: 7/8/2008 For: Pocket	The most fantastic paint horse we have ever seen! Our driver KC was so impressed he wanted to buy her on the spot!!! Easy loader, and the pickup/dropoff locations were easy access. The owners were super nice and understanding as well, we highly recommend them to any hauler. Thanks, KGHorses
Rating: Positive Left for: katiesmom05 (1) On: 7/8/2008 For: Katie B Bars	This barrel horse has the most fantastic personality we have ever seen! A joy to ship and the owner was very understanding and a pleasure to deal with... fast pay, easy communication and loading/unloading areas were perfect on both ends of this trip. THANKS! KGHorses Response from katiesmom05: Thanks Gary, KC and everybody at KG Horses. Katie got to North Caroling in GREAT shape. She enjoyed all the TLC she got during her trip. She is settling in nicely in her new home and this Marine couldn't be happier! See the feedback left on your profile.
Rating: Positive Left for: limestonestables (1) On: 7/8/2008 For: 2 yr old filly "Suspicion"	Great horse! super customer, fast pay and easy access! It was a pleasure moving this gorgeous horse. We recommend this shipper to any hauler.
Rating: Cancellation Left for: maggie05 (0) On: 7/8/2008 For: Idaho Colt	There was a change to the shipping price or terms that could not be resolved I am still willing to do this shipment... I was told all papers were in order but when we were arriving to pick up Josh Lyons horse in Idaho was told this clients horse was not ready due to coggins not ready. Idaho is a LONG way from our base and we cannot up and run to pick up their horse whenever they decide the coggins is ready after we had already arrived for pickup. This is taking 2-3 weeks to get back out there, we WERE there to pickup horse, but could not due to papers not being in order.
Rating: Neutral Left for: rebt (2) On: 7/7/2008 For: one horse from grandview,tx to	We were told Wednesday was fine, then after booking was told the people had moved and it needed to be picked up by Saturday or we were liable! WE WOULD NOT RECOMMEND THESE PEOPLE FOR ANY MOVE! They do not understand a shipping date does NOT transfer the care of a horse to the shipper. They just left the horse abandoned in the hopes we would not have any emergencies preventing us from getting there on time. Response from rebt: shipper was told serveral times of the situation...he had a week to pick up this horse and just waited to the last minute(for whatever reason) created problems on both ends.DO WHAT YOU SAY COWBOY..THATS THE FIRST RULE
Rating: Positive Left for: suzanneburg (3) On: 7/6/2008 For: Horse transport needed ASAP	Fantastic horses, a pleasure to transport! Fast pay, easy access and great people. We highly recommend them to any hauler, you will have a pleasant easy experience every step of the way with them and their horses. Response from suzanneburg: Fast, excellent service. They were ready to go almost immediately and communicative along the way. Thank you for taking such care of my precious babies (I know they're horses, but they're my babies, and you babied them for me!) I would highly recommend this hauling service, nice trailer, good people, a delight to do business with. Thanks again!!!!
Rating: Cancellation Left for: stefanierossetti (0) On: 7/6/2008 For: Ship one horse from MN to NH	A scheduling conflict arose that could not be resolved Response from stefanierossetti: Thank you Gary. I look forward to receiving my full refund via overnight mail when you return to your headquarters on Monday 7/7.
Rating: Positive Left for: cj1000 (1) On: 7/2/2008 For: RED	Fast paying customer and horses were great, easy to load and easy access at pickup and dropoff locations. We highly recommend them to any hauler!
Rating: Positive Left for: msbehaving (1) On: 7/2/2008 For: Miniature heifer from Huntsvil	Great customer! fantastic belted heifer mini cow!!! fast pay and easy access at both location. Highly recommend to any hauler. THANKS, KGHORSES
Rating: Positive Left for: Hollis04 (1) On: 7/2/2008 For: Requiem Hollis Kovach	Very nice customer, great communication, fast pay, highly recommend to any hauler. Thanks, KGHorses

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