JRH

Jeff52787 (150) in south east mass | 7/1/2009 at 10:20 PM CST
in south new jersey | 7/1/2009 at 6:59 AM CST
is leaving auagusta headed north for winston salem and then richmond va | 6/30/2009 at 7:45 AM CST

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Company Snapshot*

Company:

JRH

Entity type: Carrier

Business Type: Trucking Company

Carrier Operation: Interstate

CDL#: Upon Request

Categories Served: Household Goods, Household Moves, Motorcycles, Special Care, Vehicles

Number of Trucks: 1

Number of Drivers: 1

Insurance: Released Value – $0.60/lb. for no charge

Tracking Options: uShip Status Updates with Location

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Member Information

Member Since:	11/24/08
Feedback Score:	150
Positive Feedback:	97%
Star Rating:	4.9/5 based on 160 reviews
Excessive Cancellations:

Feedback History

	Total	1 mo	6 mo	12 mo
Positive:	156	0	0	0
Neutral:	0	0	0	0
Negative:	4	0	0	0
Total Matches:	222	0	0	0
Cancellations:	35	0	0	0

Detailed Feedback

	Average Rating (last yr)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed

Feedback Received (160)

Feedback Left (222)

Cancellations (35)

Rating:	Negative
Company:	JRH
Left by:	M S.
On:	5/23/2009
For:	Lingerie Chest

No Detailed Feedback Available

Jeff picked up a perfectly good chest and managed to destroy it on his truck. I have a copy of the document he completed with the seller which indicated no damage. He then tried to tell me it was in that condition even though I had pictures. Cost me $350 to repair and he says he has insurance? Not unless you surrender piece to him. Do yourself a favor and pass him by. His truck was a mess when he delivered. Item wasn't even blanket wrapped. Talks bid but doesn't deliver - literally!
Response from Jeff52787:
First of all this document she has a copy of clearley states that this piece is in rough used condition. second, this was a sham from the begining. It wasnt untill weeks after the shipment was dont when she called to collect money from us. when she showed me the pictures there was only the damage already existing on the item. I do not do buisness like this so please read all of my other feedback before making a decision on using my services. We are very professional and good at what we do.

Rating:	Positive
Company:	JRH
Left by:	Mark S.
On:	5/23/2009
For:	A Mountain Bike and Just 4 ...

No Detailed Feedback Available

Jeff was really nice, he kept checking to see if my delivery was, in fact, coming through and if not he'd be my backup plan. Good communication, professional.

Rating:	Positive
Company:	JRH
Left by:	Milly G.
On:	5/23/2009
For:	Books

Communication:
Care of Goods:
Punctuality:
Services as Described:

Great communication, timely door-to-door service. Very satisfied!

Rating:	Positive
Company:	JRH
Left by:	Cynthia B.
On:	5/19/2009
For:	Mantlepiece

Communication:
Care of Goods:
Punctuality:
Services as Described:

Jeff was great through the entire process. We had a family emergency, so we missed our initial pickup date. He was very flexible and just made it a point to let us know when he would be through the next time (a few weeks later - completely within our time frame.) When he picked up the piece, he noticed part of it could be fragile, so he removed it and wrapped it separately. Then he took the extra time to show us how to easily put it back together when he delivered it.

Rating:	Positive
Company:	JRH
Left by:	Karen S.
On:	5/19/2009
For:	Set of 2 Solid Cherry File ...

Communication:
Care of Goods:
Punctuality:
Services as Described:

Excellent service and communication, prompt delivery...who could ask for more?

Rating:	Positive
Company:	JRH
Left by:	John C.
On:	5/19/2009
For:	Table Saw

Read Story

Communication:
Care of Goods:
Punctuality:
Services as Described:

A very good and professional experience. I would not hesitate to use Jeff again in the future. Thank you!

Rating:	Positive
Company:	JRH
Left by:	Gus T.
On:	5/18/2009
For:	Dinig Room Set

Communication:
Care of Goods:
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Services as Described:

Picked up and delivered as agreed. I would definetly use their services again in the future. Thanks

Rating:	Positive
Company:	JRH
Left by:	Rebecca S.
On:	5/18/2009
For:	Rolltop Desk

No Detailed Feedback Available

Jeff was great. He picked up and delivered on schedule, and was very friendly. Great job!

Rating:	Positive
Company:	JRH
Left by:	Wilder P.
On:	5/18/2009
For:	Full size bed

Communication:
Care of Goods:
Punctuality:
Services as Described:

Jeff did a nice job. He picked up in North Carolina and made delivery to us in Massachusetts. The pick up and delivery were both on time and he kept in contact with us during the process. This was my first experience using USHIP and I wouldn't hesitate to use Jeff again.

Rating:	Positive
Company:	JRH
Left by:	Angel P.
On:	5/17/2009
For:	Shifter kart 125cc

Communication:
Care of Goods:
Punctuality:
Services as Described:

A+++ service... Did everything he said he would and did his best to accommodate pick up and delivery time...Overall great experience...I recommend Jeff to anybody who is thinking about using his services

Rating:	Positive
Left for:	Kathy d samp S.
On:	6/1/2009
For:	home furn and household items

sorry we were not able to do this for you.

Rating:	Positive
Left for:	Sue S.
On:	5/31/2009
For:	queen bedroom set

thanks so much for your buisness

Rating:	Positive
Left for:	Lisa R.
On:	5/30/2009
For:	9 dining chairs

thanks so much for your buisness

Rating:	Positive
Left for:	Steven P.
On:	5/30/2009
For:	shoot-a-way basketball machine

thanks so much for your buisness

Rating:	Positive
Left for:	Jennifer M.
On:	5/29/2009
For:	hutch

THANKS SO MUCHF FOR YOUR BUISNESS AND BEING FLEXIBLE ON PICKUP DATES, JEFF

Rating:	Positive
Left for:	Douglas M.
On:	5/29/2009
For:	Southern Hi-Fashion Sleeper...

thanks for your buisness

Rating:	Positive
Left for:	Dawn T.
On:	5/28/2009
For:	dining room side chairs

thanks o much for your buisness

Rating:	Positive
Left for:	Jen E.
On:	5/28/2009
For:	Antique Iron Tube Full Size...

thanks so much for your buisness

Rating:	Positive
Left for:	Thomas F.
On:	5/28/2009
For:	Bed Frame

Read Story

thanks so much for your buisness

Rating:	Positive
Left for:	Patti S.
On:	5/26/2009
For:	grandma's desk

thanks so much for your buisness, Jeff

Rating:	Cancellation
Company:	JRH
Left by:	Daniel W.
On:	8/10/2009
For:	Good Walnut Office Credenza...

No Detailed Feedback Available

I am unable to reach this Service Provider after a reasonable time period Have not been able to get this service provider to return multiple calls or email messages for weeks- promises 10 day pickup and then nothing. It has been over two months and he has not picked up or delivered. He told me he attempted one pickup but the business location was closed- but he knew it was a business from booking and he needed to contact ahead of time- very disappointed that he has not even been willing to return calls!

Rating:	Cancellation
Company:	JRH
Left by:	Shawn M.
On:	8/3/2009
For:	Cabinets, Dining Room Table...

No Detailed Feedback Available

I am unable to reach this Service Provider after a reasonable time period There was miscommunication at the initial pickup. The driver was unable to get a a hold of the seller or myself. We re-scheduled for an open-ended later date. The seller nor I am in a hurry to move the goods. We scheduled in May and the seller needs the good moved by the end of August. I was told an estimated pickup period would be the middle of July. I have been attempting to contact the driver through email several times, but have received no responses in the last month. I am using the correct

Rating:	Cancellation
Company:	JRH
Left by:	Karen B.
On:	7/31/2009
For:	TV cabinet/armoire

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment I have been in contact with the shipper several times over the last two months (via email), but he only responds (via email) with, "I'm trying to fit you in." The contract we agreed on was for the furniture to be picked up within 16 days of booking. I was willing to be flexible on the date, but it has been two months and I don't even have an estimated pick-up date.

Rating:	Cancellation
Company:	JRH
Left by:	Lynne E.
On:	6/26/2009
For:	Queen Bed

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment The shipper did not notify that he planned to pick up over weekend-which is not allowed in NYC cooperative apts. So, when shipper tried to reach us on Sat and SUnday, saying he had to pick the items up that day or the next eary in the am, we did not get the calls, and he left the area. I need to cancel so I can get somebody else to bring the items before June 30, 2009. Thanks.
Response from Jeff52787:
I guess maybe she should have been a little smarter as to mention that the items need to only be picked up during the week. just a thought

Rating:	Cancellation
Company:	JRH
Left by:	Evelyn F.
On:	6/23/2009
For:	Karges Nightstands

No Detailed Feedback Available

I am unable to reach this Service Provider after a reasonable time period The service provider has not answered my phone messages/calls nor has he responded to my email messages. I have been unable to contact him and he has far exceeded the pick up and delivery time schedule he provided. He has been non-responsive and non-communicative. Interestingly, before it was awarded he was very quick in his responses to my questions.
Response from Jeff52787:
not sure what happened i never got any phone calls from you and i was only a day from pickup when you caneled

Rating:	Cancellation
Company:	JRH
Left by:	Scott G.
On:	6/18/2009
For:	ANTIQUE SOFA/SETTEE/BENCH ...

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment

Rating:	Cancellation
Company:	JRH
Left by:	Marsha T.
On:	6/17/2009
For:	churchstreet

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved

Rating:	Cancellation
Company:	JRH
Left by:	Judith S.
On:	6/10/2009
For:	French Provincial Three Pie...

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment this person planned to pick up my item on May 23, then wanted to reschedule one day before this leaving me no time to make other arrangements. Then, he said he would be able to pick up the item on June 6. However, he has now cancelled two days before pickup, leaving me no time to find a replacement. Not very professional.
Response from Jeff52787:
im confused. the shipper called me and said they no longer needed the items shipped and i said ok. i dont think they realized they were gonna get there deposit back unless they said something like this!!

Rating:	Cancellation
Company:	JRH
Left by:	Brent T.
On:	5/12/2009
For:	1982 Star Trek Upright Vide...

No Detailed Feedback Available

Service Provider was unable to reach me after a reasonable period of time
Response from Jeff52787:
i Have made many attempts to contact the customer over the past couple months and have had no success and once again i get penalized

Rating:	Cancellation
Company:	JRH
Left by:	Wayne G.
On:	4/30/2009
For:	Wicker To Castine Maine

No Detailed Feedback Available

I no longer need my item(s) shipped I no longer need to have these items shipped. I have tried to reach the service provider without success.
Response from Jeff52787:
one phone call and then the cancelation. my voice says to please allow a day or 2 to respond due to the nature of the buisness

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