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GalacticExpressTransportation (29)

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Company Snapshot *

Company: Galactic Express Transportation
Business Type: Trucking Company
Carrier Operation: Interstate, Intrastate Only (Non-Hazardous Material)

Other Authority: All DOT Numbers available upon request

Insurance: Full Value Protection – additional charge
Full Value Protection – no additional charge up to $100,000.00

Categories Served: Household Goods, Household Moves, Special Care, Commercial Freight, Food & Agriculture, Heavy Equipment

Number of Trucks: 2
Number of Drivers: 3

Payment Methods: Cash, Credit Card, PayPal
Payment Accepted: Before pickup, At pickup, At delivery

Locations Served: US Regional, US Local, US National, International

At Galactic Express Transportation we are a full service Transportation Company based out of New York City, NY; that provides excellent service for Household Moving, Commercial Frieght and Refrigerated Frieght Coast to Coast. Galactic Express Transportation also provides same day shipping service, direct shipping service and Temporary Storage for the customer that may need it as well as shipping across seas. We are truly a customer oriented business and often go the extra mile to please our customer without a want of anything extra other than a Pat on the back. We are happy to be here to service the many customers of USHIP.COM and do hope to provide excellent service to all of our customer as we have done so often in the past. Because we are new to USHIP.COM we at Galactic Express have plenty of references that we can share with you so that you are more comfortable with are service.

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Member Information

Member Since:6/15/2008
Feedback Score:29
Positive Feedback:85%
Excessive Cancellations:25

History	Total	1 mo.	6 mo.	12 mo.
Positive	35	3	16	21
Neutral	0	0	0	0
Negative	6	0	2	2
Matches	132	24	71	79
Cancellations	39	8	13	14

Detailed Feedback	Avg. Rating (last yr.)
Communication	4.0/5
Care of Goods	4.0/5
Punctuality	3.8/5
Services as Described	4.2/5
Average	4.0/5

Feedback Received (80)

Feedback Left (71)

Rating: Cancellation

Left by: lucyscurci (0)

On: 11/9/2009

For: Rolltop oak desk, bookshelf, f

No Detailed Feedback Available

Service Provider was no longer able to accommodate this shipment

Rating:

Positive

Left by: Chatnoir5 (1)

On: 11/1/2009

For: Ikea Sofa

Communication:
Care Of Goods:
Punctuality:
Services As Described:

everything was on time and very quick. Varian was very flexible to my request, which I really appreciated. Thank you very much!!!

Rating:

Positive

Left by: rakeshduggal (1)

On: 9/27/2009

For: Local New York 2 Bedroom Apart

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Excellent service. Varian was very accomodating and flexible for us. Even better that none of my furniture was broken! Very professional and efficient - would definitely use Galactic again.
Response from GalacticExpressTransportation:
Thanks

Rating:

Positive

Left by: chicago7 (3)

On: 9/24/2009

For: Local New York 1 Bedroom Apart

No Detailed Feedback Available

Good service

Rating:

Positive

Left by: nyexpress (3)

On: 9/17/2009

For: Local Jamaica Small Studio

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Showed up on time and completed the job very quickly crew was great as well as communication

Rating: Cancellation

Left by: piamarafinkell (0)

On: 9/4/2009

For: 1 Bedroom Apartment

No Detailed Feedback Available

The Service Provider did not show up at agreed upon agreed date & time After calling over 3 dozen times and writing many emails, the mover never called, emailed or showed up. This is absolutely infuriating and almost ruined our closing process on our apartment. I have never had a worse experience and will never use this service again.
Response from GalacticExpressTransportation:
Customer wanted us to pack and provide boxes and this not what the bid was for explained to customer that this was extra as she said she did not want to pay for this... So we could not accomadate the shipment for the same price

Rating:

Positive

Left by: omar1224 (8)

On: 8/30/2009

For: wooden bed frame

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Great to Work With.

Rating:

Positive

Left by: hmanan (0)

On: 8/26/2009

For: Espresso Machine

Read Story

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Great shipping company. they were very polite and very professional. also notified me of when they were coming in 2-3 days in advance. I highly recommend them.

Rating:

Positive

Left by: sereko13 (0)

On: 8/25/2009

For: 1 Bedroom Move

Communication:
Care Of Goods:
Punctuality:
Services As Described:

I had no problems with this mover. Varian kept in great contact with me when I booked this job so that I'd know exactly when he and his team would be picking my things up. It all arrived in the same condition I left it, with everything intact. It was a little hard to keep in contact at the end of the shipment to tie down an exact delivery date and time, but I understand it was because Varian was on the road. All in all, I would recommend this company to others! Thank you Varian!

Rating:

Positive

Left by: MISCSTUFF (0)

On: 8/19/2009

For: Wood Dining Room Table

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Varian did a great job shipping our dining table and two wood trunks. We decided on the trunks after he had already picked up the table requiring him to make a second trip to our apartment. He did so w/o any complaints and at a reasonable cost. The items arrived in good condition. I highly recommend these guys and would use them again for similar needs.

Rating: Positive Left for: rakeshduggal (1) On: 9/27/2009 For: Local New York 2 Bedroom Apart	Very easy to work with
Rating: Positive Left for: nyexpress (3) On: 9/18/2009 For: Local Jamaica Small Studio	Great and Easy to work with....
Rating: Cancellation Left for: piamarafinkell (0) On: 9/4/2009 For: 1 Bedroom Apartment	I did not show up at agreed upon date and time
Rating: Positive Left for: hpd920 (4) On: 8/14/2009 For: 1 Bedroom Apartment	Great Customer very easy to work with...... Thanks
Rating: Cancellation Left for: laurasinger (0) On: 8/10/2009 For: Chair, Ottoman	Customer could not reach me in a reasonable period of time
Rating: Cancellation Left for: patricialzeigler (0) On: 7/26/2009 For: Palm springs to the poconos mo	I am unable to reach this customer after a reasonable time period I explained to the customer that we could only pick up friday night or saturday morning pick up, we went to p/u location and cust was not available I could not keep the truck in CA waiting for the pickup as we had other customers items to deliver on the return trip to ny
Rating: Cancellation Left for: raymoodley (0) On: 7/21/2009 For: 40 boxes, size 18x18x18	I did not show up at agreed upon date and time
Rating: Cancellation Left for: oleeks260 (0) On: 7/5/2009 For: 2 Bedroom House	A scheduling conflict arose that could not be resolved
Rating: Positive Left for: pneil44 (1) On: 6/27/2009 For: Local New York 1 Bedroom Apart	Great customer and was very easy to work..... We would work with this customer anytime....
Rating: Positive Left for: vanessa720 (2) On: 6/8/2009 For: Dining Room Table + Chairs	Great Customer worked with us so that she could still recieve the delivery when she wanted it... Thanks

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