Door2Door

Door2Door (358) Outfitting a new truck. No deliveries for a little while. | 1/13/2013 at 11:00 PM CST
Outfitting a new truck. No deliveries for a little while. | 9/6/2012 at 9:54 PM CST
East Coast | 2/2/2012 at 11:06 PM CST

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Company Snapshot*

Company:

Door2Door

Entity type: Carrier

Business Type: Specialty Hauler

Carrier Operation: Interstate

CDL#: Upon Request

Other Authority: I have the authority to do whatever Kari tells me to do.

Insurance: Full Value Protection – additional charge

Tracking Options: Drivers cell available day or night

Trailer Type: Other

Number of Trucks: 1

Number of Drivers: 2

Locations Served: US: Nationwide

Categories Served: Motorcycles, Pets & Livestock

View Terms & Conditions

Hello, and thank you for considering Door2Door for your transport needs. We are a two person, full-time delivery service, specializing in motorcycles to 48 states. We use our Custom enclosed trailer with 6 soft points of contact on each bike. This is our livelihood; thus it is vital to us to ensure excellent client satisfaction and maintain a high reputation worthy of the business. We stay in contact, don't overbook, and take pride in going the extra mile. PLEASE NOTE: AUCTION BIKES MUST ROLL. It would be our pleasure to help you with your transportation needs! -Doug & Kari

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Member Information

Member Since:	09/12/06
Feedback Score:	358
Positive Feedback:	100%
Star Rating:	5.0/5 based on 366 reviews
Excessive Cancellations:

Feedback History

	Total	1 mo	6 mo	12 mo
Positive:	364	0	1	10
Neutral:	1	0	0	0
Negative:	1	0	0	1
Total Matches:	515	0	0	8
Cancellations:	27	0	0	0

Detailed Feedback

	Average Rating (last yr)
Communication	4.5/5
Care of Goods	4.7/5
Punctuality	4.6/5
Services as Described	4.6/5

Feedback Received (366)

Feedback Left (478)

Cancellations (27)

Rating:	Positive
Company:	Door2Door
Left by:	Charles C.
On:	9/15/2010
For:	Kawasaki : Ninja 600 Green

No Detailed Feedback Available

Very professional, excellent service, will do business again!! Thanks!!
Response from Door2Door:
An excellent shipper to move for, & we're much obliged for the opportunity to help with the move. Many thanks! Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Dave D.
On:	9/15/2010
For:	2008 Harley / Brass Balls B...

Communication:
Care of Goods:
Punctuality:
Services as Described:

Doug and Kari were aboslutely fantastic in their communication and profesionalism. If you've got a high dollar bike that needs transport, book'em. Thanks again.
Response from Door2Door:
Dave is wonderful to work with. Super interesting in person as well, which is always a plus. We greatly appreciate you selecting us to help move the Bobber; it's a plucky little ride. Many thanks, Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Ky H.
On:	9/14/2010
For:	2008 Harley-Davidson FLHR R...

Communication:
Care of Goods:
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Services as Described:

excellent shipping good transaction and cumnication AAAAAA
Response from Door2Door:
Ky, you have a beautiful bike & we hope you have a great time on it out in Texas. Best of luck settling in. It was our pleasure working with you. Many thanks, Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Aj M.
On:	9/13/2010
For:	2007 Kawasaki Vulcan 1600 M...

Communication:
Care of Goods:
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Services as Described:

Great shipper! Kept in touch the whole way. Will definitely consider in the future. Highly recommended!
Response from Door2Door:
Sweet ride, AJ. Thanks for letting us bring it to you. Happy riding! Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Richard G.
On:	9/13/2010
For:	1996 Harley-Davidson Herita...

Communication:
Care of Goods:
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Services as Described:

A number 1....Picked up NC, delivered next day MD. These folks rank at the top of the list. Good communication. Use them, they're the best. And he didn't have to give me one penny to say all of this!!!!!!!!
Response from Door2Door:
Super-duper move, & Richard was great to work with. Many thanks for selecting us! Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Michael F.
On:	9/12/2010
For:	1998 Harley-Davidson 1200 S...

No Detailed Feedback Available

great people , fast and efficent delivery A+++
Response from Door2Door:
Mike does it right...AC in the garage! Thanks for making a motorcycle move a pleasant experience, Mike. Good luck with the semi-hemi... Doug & The Redhead

Rating:	Positive
Company:	Door2Door
Left by:	Jim S.
On:	9/8/2010
For:	1982 Triumph T 140 E Bonnev...

No Detailed Feedback Available

Door2Door is fantastic. Great people, highly professional. Will never use anyone else! Jim
Response from Door2Door:
Terrific gentleman to ship a bike for. It's really cool to see the collections & restoration projects of some of the cycles we carry, to see examples of the beautiful bikes they can become with just a little TLC. Thanks for picking us, Jim. Best of luck! Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Patrick D.
On:	8/27/2010
For:	2008 Suzuki GSX1300R Hayabusa

Communication:
Care of Goods:
Punctuality:
Services as Described:

Great Communication and very flexible. Thanks for picking up the bike and taking care of all the details.
Response from Door2Door:
Thanks, Patrick! You were on the ball with all the arrangements as well. It's a gorgeous ride; it'll be waiting for you when you get back. Enjoy, & thanks so much. Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Lee S.
On:	8/20/2010
For:	2002

Communication:
Care of Goods:
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Services as Described:

Really awesome people,took great care of our bike and a joy to do buisness with.Its a rare thing to find someone who goes the extra mile,but they sure did.Would use them again in a Heartbeat Thanks Lee and the Wife unit Maureen
Response from Door2Door:
This was quite the bike! The 'ordinary' just doesn't seem to fit Lee, so we think this California Custom is just his ticket. Lee, you were great to work with & meeting you & Maureen was a pleasure. Your home is beautiful, & so are your rides! Best of luck with everything, & we hope you guys enjoy the rest of the summer. Safe riding, Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	John S.
On:	8/20/2010
For:	1970

Communication:
Care of Goods:
Punctuality:
Services as Described:

These guys are the best.Thier comunication was fantastic.They are very friendly and they love what they do.They show up on time.They are very professional.They are also enjoyable to talk to.I think that they are the best in the business.Your bike will be as safe as it was in your home.Thier prices are good.I would recommend them to everyone.Don't even bother checking with anyone else because you won't find a better shipper.They are a wonderfull husband and wife team.Thanks guys for a great job.
Response from Door2Door:
John, your handle is an apt description; your collection is quite magnificent! It's the first of its kind we've actually gotten to see & you've tweaked our interest. Thanks for entrusting the shipment to us. All the best! Doug & Kari

Rating:	Positive
Left for:	Maurice G.
On:	1/26/2011
For:	2006

Thanks for the opportunity to transport your new Big Dog to you, Maurice. We think you just secured the 'Coolest Principal of 2011' title with this one! Enjoy the riding once the weather relents! Thanks again, Doug & Kari

Rating:	Positive
Left for:	Glen A.
On:	1/26/2011
For:	2005 Suzuki V-Strom 650

Read Story

Thanks, Glen! It was a pleasure bringing the V-Strom to you. Let the ladies know the cookies were greatly appreciated...they didn't survive the night. Safe riding! Doug & Kari

Rating:	Positive
Left for:	Brad T.
On:	1/26/2011
For:	2008

Thanks to everyone involved in making this a smooth transaction. It was great meeting & talking with John & Barbara, & we know Nick will have goo times on his new scooter. Many thanks! Doug & Kari

Rating:	Positive
Left for:	Anthony M.
On:	1/26/2011
For:	2007 Honda CRF 150 R

Everything went super smooth! Thanks for working so well with us, Anthony. All the best in 2011- Doug & Kari

Rating:	Positive
Left for:	Lee W.
On:	1/18/2011
For:	2007 Kawasaki Ninja ZX-14

Read Story

Thanks for letting us bring your Ninja to you, Lee. The snow made things extra fun for a while, but in the long run helped us appreciate the MS weather even more. Safe riding! Doug & Kari

Rating:	Positive
Left for:	Drew F.
On:	1/18/2011
For:	2002 Kawasaki ZX-7R Ninja

Fabulous shipper, wonderful family! Once again Doug & I stumbled upon what helps make our job so great. We're so happy to have met & shared stories you guys. As soon as we journey back home we have immediate plans to attempt a shrimp stew of our own. Thanks for the inspiration! Safe riding, Drew, & all the best to you, Laurie & the kids. Cheers! Doug & Kari

Rating:	Positive
Left for:	William H.
On:	1/18/2011
For:	1999 Aprilia RS 250

Billy's FANTASTIC, & so is his brisket. It was awesome meeting you & Tina; we SO enjoyed the great spread you so generously laid out for us. We also can't get over Chico. We're constantly talking about him, seriously. When we're back in the area we'll meet up again, for sure. Until then, safe racing! Doug & Kari

Rating:	Positive
Left for:	HOLDINGITBIG (67 )
On:	1/18/2011
For:	2004 Suzuki GSX-R 600

Another great move. Thanks for working with us again! Cheers, Doug & Kari

Rating:	Positive
Left for:	Tom K.
On:	1/18/2011
For:	Tote Gote/PakJak

Read Story

Hey, Tom, have fun with that thing! We know it was made for the desert, but we're sure it'll have just as much fun in the mountains of NC. Many thanks for choosing us! Doug & Kari

Rating:	Positive
Left for:	Shane M.
On:	1/5/2011
For:	2000 Harley-Davidson FLHT E...

Thanks, Shane! It was a pleasure working with you. Let us know if we can help out again, & we wish you a wonderful New Year. Cheers! Doug & Kari

Rating:	Cancellation
Company:	Door2Door
Left by:	Rick R.
On:	5/21/2012
For:	1973 Harley-Davidson XLH 10...

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved Door2Door said they cant haul the motorcycle for 10 days and i need to get the bike to my residence by thursday 5/24/2012

Rating:	Cancellation
Company:	Door2Door
Left by:	Jason S.
On:	4/30/2012
For:	2001 Harley-Davidson Dyna S...

No Detailed Feedback Available

The Service Provider did not show up at agreed upon date and time After recieving the email below and an early morning call from the person currently in possession of the motorcycle I decided to call the shipper directly and find out why they had decided to not show, nor call to stay in good contact as promised. The party had been stuck home and waiting up on a Friday evening in anticipation of the shippers arrival. My exhaustion ( not intoxication, nice try ) was apparant seeing that I had also been awoken out of bed as well by the awaiting party.
Response from Door2Door:
Friday evening at 1:00am yes 1:00am Jason called 5 times in a row. Thinking it must be an emergency I finally woke up and answered. Jason (intoxicated?) explains I hadn't called since yesterday and wanted to know if we were still going to pick up his bike from the seller tomorrow as planned? I stated that we were still on track for our appointment but what was so important to wake us up in the middle of the night? He said he just really wanted to double check for certain. I was not happy and

Rating:	Cancellation
Company:	Door2Door
Left by:	Hashan S.
On:	3/23/2012
For:	93 Suzuki : GSX-R

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services Doug lied to me and the seller. Said i cussed him and called him a liar. he just wanted to cancel my shipment after being 3 weeks late. He changed the pickup date 3 times after the initial delivery deadline wasnt met.He said i cussed him after he gave me a $100 discount which niether ever happened.He justed wanted out of the bid and was out of line with me and my seller. Ill never use doortodoor or uship again.
Response from Door2Door:
Hashan bought a bike and wants to ride it, but our transmission gave up and caused a 10 day delay. 10 days ago we offered to either let him find someone else or wait on us and receive a $100 discount. At the time he wanted the discount and was willing to wait. Now he thinks we lied about the transmission and wants more discounts. I won't be called names and wish Hashan the best of luck.

Rating:	Cancellation
Company:	Door2Door
Left by:	Andrew D.
On:	3/10/2012
For:	2006 Harley-Davidson FXDBI ...

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved Door2door initia lly could not meet my timeline because they 'misread' the date I wanted, so the shipment would take an extra week. I was alright with this, but they kept pushing back their timeline by a few days here and there. Now they say their truck broke down and it will be another 2 weeks. This will men delivery over a month after the latest date listed in my shipment. I would like to cancel so that I can re-list my shipment on uShip. I have had great experiences with uShip, but my exp
Response from Door2Door:
Andrew wanted his bike delivered by the 10th, but our transmission has let go and so we are at the mercy of the transmission shop. Delivery would have been by the 22nd but he can't wait 12 days so we wish him the best of luck. -Doug&Kari

Rating:	Cancellation
Company:	Door2Door
Left by:	Melonie F.
On:	12/19/2011
For:	1994 Harley-Davidson 1340 H...

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved There was a miscommunication with shippers we had a cancellation on this bike re listed i unknowingly booked door 2 door thinking the bike would be here in the time frame we listed . The shipper who cancelled the first time returned to pick the bikes up and bring them to us because we had yet to receive it. I had not been informed he was returning by my GM and she had no idea of door to door because no one from that company had contacted her she is the contact on our page and her # is listed o
Response from Door2Door:
Melonie and Joey's original shipper (who cancelled on them before they hired us) picked up the bike the day before we got there. These things happen, although I wish we could have found out a little sooner. No problem, we'll deliver something for them next time. Cheers! -Doug&Kari

Rating:	Cancellation
Company:	Door2Door
Left by:	Brett S.
On:	12/8/2011
For:	Kawasaki : H1

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment

Rating:	Cancellation
Company:	Door2Door
Left by:	Jacob A.
On:	10/29/2011
For:	1991 Honda

No Detailed Feedback Available

I no longer needed the item(s) shipped

Rating:	Cancellation
Company:	Door2Door
Left by:	jasimps (9)
On:	9/5/2011
For:	2007 Yamaha YZF R6S

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved

Rating:	Cancellation
Company:	Door2Door
Left by:	Sonya T.
On:	8/31/2011
For:	2007 Honda Rebel 250

No Detailed Feedback Available

Service Provider was unable to reach me after a reasonable period of time

Rating:	Cancellation
Company:	Door2Door
Left by:	Speed M.
On:	8/30/2011
For:	2000 Ducati ST4

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment
Response from Door2Door:
We had several shipments accepted at once and no longer have room on our trailer for this bike. We wish Mr. Speed the best of luck.

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