Door2Door

Door2Door (358) Outfitting a new truck. No deliveries for a little while. | 1/13/2013 at 11:00 PM CST
Outfitting a new truck. No deliveries for a little while. | 9/6/2012 at 9:54 PM CST
East Coast | 2/2/2012 at 11:06 PM CST

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Company Snapshot*

Company:

Door2Door

Entity type: Carrier

Business Type: Specialty Hauler

Carrier Operation: Interstate

CDL#: Upon Request

Other Authority: I have the authority to do whatever Kari tells me to do.

Insurance: Full Value Protection – additional charge

Tracking Options: Drivers cell available day or night

Trailer Type: Other

Number of Trucks: 1

Number of Drivers: 2

Locations Served: US: Nationwide

Categories Served: Motorcycles, Pets & Livestock

View Terms & Conditions

Hello, and thank you for considering Door2Door for your transport needs. We are a two person, full-time delivery service, specializing in motorcycles to 48 states. We use our Custom enclosed trailer with 6 soft points of contact on each bike. This is our livelihood; thus it is vital to us to ensure excellent client satisfaction and maintain a high reputation worthy of the business. We stay in contact, don't overbook, and take pride in going the extra mile. PLEASE NOTE: AUCTION BIKES MUST ROLL. It would be our pleasure to help you with your transportation needs! -Doug & Kari

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Member Information

Member Since:	09/12/06
Feedback Score:	358
Positive Feedback:	100%
Star Rating:	5.0/5 based on 366 reviews
Excessive Cancellations:

Feedback History

	Total	1 mo	6 mo	12 mo
Positive:	364	0	1	4
Neutral:	1	0	0	0
Negative:	1	0	0	0
Total Matches:	515	0	0	0
Cancellations:	27	0	0	0

Detailed Feedback

	Average Rating (last yr)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed

Feedback Received (366)

Feedback Left (478)

Cancellations (27)

Rating:	Positive
Company:	Door2Door
Left by:	HOLDINGITBIG (67 )
On:	1/9/2011
For:	2004 Suzuki GSX-R 600

Communication:
Care of Goods:
Punctuality:
Services as Described:

Thanks ... Everything went well.
Response from Door2Door:
Another great move. Thanks for working with us again! Cheers, Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Jeff E.
On:	1/6/2011
For:	Yamaha : YZF-R FZ6R

No Detailed Feedback Available

Outstanding experience! I picked Door 2 Door based upon their excellent feed back and their price (cheapest quote). I was not disappointed. Doug and Kari kept in touch with me during the entire process and the bike showed up ahead of scheduled. I would highly recommend them and will definitely use them again.
Response from Door2Door:
Thanks for letting us help get your new Yamaha to you, Jeff! Safe riding in 2011! Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Kevin D.
On:	1/5/2011
For:	2007 Triumph Rocket III Cla...

Communication:
Care of Goods:
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Services as Described:

Service was fast and communication was great! Much care was taken to get our Triumph to us safely. It was awesome getting to meet you, see your rig, and hear some of your stories from the road! We hope we need something else shipped so we can call on you again! Best of luck for a prosperous 2011 and beyond!
Response from Door2Door:
WOW! We can't thank you guys enough for your generosity! The cookies were DELISH & really set us in the Christmas spirit. We hope your holidays were merry & bright, & wish you all the best in 2011. Thanks again, Kevin & Brandy! Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Russ H.
On:	12/19/2010
For:	Harley-Davidson : VRSC

Communication:
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Services as Described:

Great folks to deal with. Delivered on time and in fine shape. Would recommend to anyone.
Response from Door2Door:
Thanks for choosing us to help relocate the VROD, Russ. Hope you & your buddies enjoy safe & fun riding during 2011. Happy New Year! Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Brad T.
On:	12/14/2010
For:	2009 V8 Chopper Trike

Communication:
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Services as Described:

Pretty difficult move but Doug and Kari stood up to the plate and knocked it out of the park. Many thanks
Response from Door2Door:
The coolness of this trike boggles the mind. We are so happy to have had the chance to transport it. Brad id a gem of shipper to work with & provided everything we needed to make this a successful move. Many thanks, Brad, & Happy Holidays! Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	George K.
On:	12/12/2010
For:	1971 Ducati 450 TS

Communication:
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Service was excellent!! They arrived at their predicted ETA even though there was a snow storm the night before. Communication was excellent with phone calls and emails, letting me know when the Ducati was on board and when it was going to arrive. I would positively recommend this company to anyone.
Response from Door2Door:
George, it was an ABSOLUTE pleasure meeting you. We SO enjoyed our lunch with you; it's people like you who we tell our friends & families about, & they, of course, then understand why we love our job so much. We hope your holidays were filled with good times, & we wish you a wonderful 2011. Many thanks again, Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Mike B.
On:	12/9/2010
For:	2001 Kawasaki VN 800 Vulcan

No Detailed Feedback Available

Very professional people. Easy to deal with. Reasonably priced. I would deal with them again.
Response from Door2Door:
We love efficient shippers, they help the transport go so smoothly. This was one of those jobs. We would gladly do business with Mike again. Many thanks, Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	dare2brare (15 )
On:	11/26/2010
For:	2010 harley fat boy lo NEW...

Communication:
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perfect perfect perfect GREAT PEOPLE TO work with thanks a million. Happy seller & buyer due to you folks .. thanks
Response from Door2Door:
This bike was BEAUTIFUL. Bob is a highly organized & friendly shipper to work with, & we know Kevin will enjoy his new ride immensely. Many thanks, Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Steven L.
On:	11/23/2010
For:	1981 Honda CB 900 Custom

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Communication:
Care of Goods:
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Services as Described:

These folks are great people to deal with ! Very nice and friendly very much service oriented great communication very much on time and my bike was in great condition. I would highly recommend them for any cross country move for any size bike. 100 % positive experience !

Rating:	Positive
Company:	Door2Door
Left by:	Sebastian K.
On:	11/19/2010
For:	Harley-Davidson : Touring

Communication:
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they are so~ nice couple ... working good and good humanity... thank you very much Mrs. & Mr Willkinson !!!
Response from Door2Door:
This was a WONDERFUL couple to meet & work with. Extremely gracious & generous, & absolutely lovely in person. We could not ask for nicer people to transport for, & we really hope you get a kick out of the new Harley, Kim. We have a feeling you will! Thanks SO MUCH again, Doug & Kari

Rating:	Positive
Left for:	Terry S.
On:	5/12/2011
For:	1971 Kawasaki 500 H 1 Mach III

Hi, Terry! Thanks for choosing us to help get the Kawasaki to you. Please let us know if we can help you out in the future. Many thanks, Doug & Kari

Rating:	Positive
Left for:	Benjamin H.
On:	5/12/2011
For:	2000 Suzuki VZ 800 Marauder

Hey, Ben! Thanks for choosing us to help get the Marauder out to you. And much appreciation to your mom for supplying a hose & shampoo for us after our pup decided to swim with the ducks. It's great to meet such friendly folks all the time. All the best! Doug & Kari

Rating:	Positive
Left for:	Gordon E.
On:	5/12/2011
For:	1983 Honda CB 750 F

Thanks, Gordon! It was our pleasure moving the Honda for you. Let us know if we can help you out again. All the best! Doug & Kari

Rating:	Positive
Left for:	Will P.
On:	5/12/2011
For:	2009 Hyosung Avitar GV650

Thanks, Will! Everything worked out perfectly with the move. Glad we all got a chance to meet in person & schmooze for a bit. Great looking bike; have fun with it! Cheers, Doug & Kari

Rating:	Positive
Left for:	Kevin S.
On:	5/12/2011
For:	2005 Kawasaki

Thanks, Kevin! Hope your son gets a kick out of the Kawasaki. All the best, Doug & Kari

Rating:	Positive
Left for:	Michael S.
On:	5/12/2011
For:	2009 Yamaha VSTAR 650

Thanks, Michael! We think you got a great deal for a great ride. Happy riding, & much appreciation for choosing us as your transporters. Enjoy! Doug & Kari

Rating:	Positive
Left for:	Mike B.
On:	4/28/2011
For:	1998 Honda GL 1500 Gold Win...

Another smooth delivery! Thanks again, Mike; it was nice to work with you again. Until next time! Doug & Kari

Rating:	Positive
Left for:	Tracey B.
On:	4/28/2011
For:	Big Dog : Bid Dog

Thanks, Tracey & Stacey! We do have a blast doing what we do, & we encourage you two to hop into an RV & try it for yourselves when you get a chance. Let us know when we can help bring another ride your way; as you know, Doug LUUUVES the chance to swing by & hang with the C'ville ladies. I can hardly pull him away! Many thanks, Doug & Kari

Rating:	Positive
Left for:	Greg S.
On:	4/28/2011
For:	2003 Suzuki DL 1000 V-Strom

Hey, thanks Greg! It was super cool that we got to visit a monastery for the first time. Doug & I almost had the fruitcake devoured by the time we hit my aunt's house in Charlottesville, & the remainder was set upon like lionesses on a limping gazelle. Methinks Joe will be making a few extra to ship out to VA in the near future! Thanks again for choosing us to bring you the new ride. All the best! Doug & Kari

Rating:	Positive
Left for:	usapilot29 (103 )
On:	4/19/2011
For:	2007 BMW R1200S

Thanks for choosing us to get those BMWs to you, Alex. Happy Easter to you & yours! Doug & Kari

Rating:	Cancellation
Company:	Door2Door
Left by:	Rick R.
On:	5/21/2012
For:	1973 Harley-Davidson XLH 10...

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved Door2Door said they cant haul the motorcycle for 10 days and i need to get the bike to my residence by thursday 5/24/2012

Rating:	Cancellation
Company:	Door2Door
Left by:	Jason S.
On:	4/30/2012
For:	2001 Harley-Davidson Dyna S...

No Detailed Feedback Available

The Service Provider did not show up at agreed upon date and time After recieving the email below and an early morning call from the person currently in possession of the motorcycle I decided to call the shipper directly and find out why they had decided to not show, nor call to stay in good contact as promised. The party had been stuck home and waiting up on a Friday evening in anticipation of the shippers arrival. My exhaustion ( not intoxication, nice try ) was apparant seeing that I had also been awoken out of bed as well by the awaiting party.
Response from Door2Door:
Friday evening at 1:00am yes 1:00am Jason called 5 times in a row. Thinking it must be an emergency I finally woke up and answered. Jason (intoxicated?) explains I hadn't called since yesterday and wanted to know if we were still going to pick up his bike from the seller tomorrow as planned? I stated that we were still on track for our appointment but what was so important to wake us up in the middle of the night? He said he just really wanted to double check for certain. I was not happy and

Rating:	Cancellation
Company:	Door2Door
Left by:	Hashan S.
On:	3/23/2012
For:	93 Suzuki : GSX-R

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services Doug lied to me and the seller. Said i cussed him and called him a liar. he just wanted to cancel my shipment after being 3 weeks late. He changed the pickup date 3 times after the initial delivery deadline wasnt met.He said i cussed him after he gave me a $100 discount which niether ever happened.He justed wanted out of the bid and was out of line with me and my seller. Ill never use doortodoor or uship again.
Response from Door2Door:
Hashan bought a bike and wants to ride it, but our transmission gave up and caused a 10 day delay. 10 days ago we offered to either let him find someone else or wait on us and receive a $100 discount. At the time he wanted the discount and was willing to wait. Now he thinks we lied about the transmission and wants more discounts. I won't be called names and wish Hashan the best of luck.

Rating:	Cancellation
Company:	Door2Door
Left by:	Andrew D.
On:	3/10/2012
For:	2006 Harley-Davidson FXDBI ...

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved Door2door initia lly could not meet my timeline because they 'misread' the date I wanted, so the shipment would take an extra week. I was alright with this, but they kept pushing back their timeline by a few days here and there. Now they say their truck broke down and it will be another 2 weeks. This will men delivery over a month after the latest date listed in my shipment. I would like to cancel so that I can re-list my shipment on uShip. I have had great experiences with uShip, but my exp
Response from Door2Door:
Andrew wanted his bike delivered by the 10th, but our transmission has let go and so we are at the mercy of the transmission shop. Delivery would have been by the 22nd but he can't wait 12 days so we wish him the best of luck. -Doug&Kari

Rating:	Cancellation
Company:	Door2Door
Left by:	Melonie F.
On:	12/19/2011
For:	1994 Harley-Davidson 1340 H...

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved There was a miscommunication with shippers we had a cancellation on this bike re listed i unknowingly booked door 2 door thinking the bike would be here in the time frame we listed . The shipper who cancelled the first time returned to pick the bikes up and bring them to us because we had yet to receive it. I had not been informed he was returning by my GM and she had no idea of door to door because no one from that company had contacted her she is the contact on our page and her # is listed o
Response from Door2Door:
Melonie and Joey's original shipper (who cancelled on them before they hired us) picked up the bike the day before we got there. These things happen, although I wish we could have found out a little sooner. No problem, we'll deliver something for them next time. Cheers! -Doug&Kari

Rating:	Cancellation
Company:	Door2Door
Left by:	Brett S.
On:	12/8/2011
For:	Kawasaki : H1

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment

Rating:	Cancellation
Company:	Door2Door
Left by:	Jacob A.
On:	10/29/2011
For:	1991 Honda

No Detailed Feedback Available

I no longer needed the item(s) shipped

Rating:	Cancellation
Company:	Door2Door
Left by:	jasimps (9)
On:	9/5/2011
For:	2007 Yamaha YZF R6S

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved

Rating:	Cancellation
Company:	Door2Door
Left by:	Sonya T.
On:	8/31/2011
For:	2007 Honda Rebel 250

No Detailed Feedback Available

Service Provider was unable to reach me after a reasonable period of time

Rating:	Cancellation
Company:	Door2Door
Left by:	Speed M.
On:	8/30/2011
For:	2000 Ducati ST4

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment
Response from Door2Door:
We had several shipments accepted at once and no longer have room on our trailer for this bike. We wish Mr. Speed the best of luck.

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