Door2Door

Door2Door (358) Outfitting a new truck. No deliveries for a little while. | 1/13/2013 at 11:00 PM CST
Outfitting a new truck. No deliveries for a little while. | 9/6/2012 at 9:54 PM CST
East Coast | 2/2/2012 at 11:06 PM CST

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Company Snapshot*

Company:

Door2Door

Entity type: Carrier

Business Type: Specialty Hauler

Carrier Operation: Interstate

CDL#: Upon Request

Other Authority: I have the authority to do whatever Kari tells me to do.

Insurance: Full Value Protection – additional charge

Tracking Options: Drivers cell available day or night

Trailer Type: Other

Number of Trucks: 1

Number of Drivers: 2

Locations Served: US: Nationwide

Categories Served: Motorcycles, Pets & Livestock

View Terms & Conditions

Hello, and thank you for considering Door2Door for your transport needs. We are a two person, full-time delivery service, specializing in motorcycles to 48 states. We use our Custom enclosed trailer with 6 soft points of contact on each bike. This is our livelihood; thus it is vital to us to ensure excellent client satisfaction and maintain a high reputation worthy of the business. We stay in contact, don't overbook, and take pride in going the extra mile. PLEASE NOTE: AUCTION BIKES MUST ROLL. It would be our pleasure to help you with your transportation needs! -Doug & Kari

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Member Information

Member Since:	09/12/06
Feedback Score:	358
Positive Feedback:	100%
Star Rating:	5.0/5 based on 366 reviews
Excessive Cancellations:

Feedback History

	Total	1 mo	6 mo	12 mo
Positive:	364	0	1	9
Neutral:	1	0	0	0
Negative:	1	0	0	1
Total Matches:	515	0	0	6
Cancellations:	27	0	0	0

Detailed Feedback

	Average Rating (last yr)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed

Feedback Received (366)

Feedback Left (478)

Cancellations (27)

Rating:	Positive
Company:	Door2Door
Left by:	James H.
On:	5/23/2011
For:	1979 Kawasaki KZ 1000 LTD

Communication:
Care of Goods:
Punctuality:
Services as Described:

Shipper allowed me to cancel the order due to a disagreement with the Seller.

Rating:	Positive
Company:	Door2Door
Left by:	Michael S.
On:	5/15/2011
For:	2009 Yamaha VSTAR 650

Communication:
Care of Goods:
Punctuality:
Services as Described:

Doug and Kari did a great job delivering my motorcycle and even did so a day early! Kept in good contact and were very nice people. Would definitely use them again in the future. Thanks!
Response from Door2Door:
Thanks, Michael! We think you got a great deal for a great ride. Happy riding, & much appreciation for choosing us as your transporters. Enjoy! Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Brandon T.
On:	5/15/2011
For:	2006 Vespa PX 150

Communication:
Care of Goods:
Punctuality:
Services as Described:

Fast and convienent. Well secured and safe delivery. Great communication. Great overall experience. Would definately do this again. Thanks.
Response from Door2Door:
What a great graduation present! We hope it's already getting a lot of use. It's a cool little ride, & we appreciate the opportunity to help bring it to you guys. Thanks again! Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Kevin S.
On:	5/12/2011
For:	2005 Kawasaki

Communication:
Care of Goods:
Punctuality:
Services as Described:

Great experiance working with Doug at Door 2 Door. great communicatino and timley service. I highly recommend their service.
Response from Door2Door:
Thanks, Kevin! Hope your son gets a kick out of the Kawasaki. All the best, Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Gordon E.
On:	5/9/2011
For:	1983 Honda CB 750 F

Communication:
Care of Goods:
Punctuality:
Services as Described:

Absolutely the best motorcycle shipper that I have used ever. I've bought and restored 30+ bikes and Doug will be my choice from now on. His communication was good and the bike was well secured. His enclosed trailer and tow rig are clearly built for the task. Thanks and well done!
Response from Door2Door:
Thanks, Gordon! It was our pleasure moving the Honda for you. Let us know if we can help you out again. All the best! Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Will P.
On:	4/30/2011
For:	2009 Hyosung Avitar GV650

Communication:
Care of Goods:
Punctuality:
Services as Described:

Doug and Kari were both great to work with and just great people. Thanks again for taking such great care of the bike! Best wishes on your travels!
Response from Door2Door:
Thanks, Will! Everything worked out perfectly with the move. Glad we all got a chance to meet in person & schmooze for a bit. Great looking bike; have fun with it! Cheers, Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Jeremy M.
On:	4/28/2011
For:	2002 Honda VT 1100 C2 Shado...

Communication:
Care of Goods:
Punctuality:
Services as Described:

Excellent service prompt and knowledgeable.

Rating:	Positive
Company:	Door2Door
Left by:	Mike B.
On:	4/28/2011
For:	1998 Honda GL 1500 Gold Win...

No Detailed Feedback Available

Excellent service, good communication, friendly people, fast delivery, will use again.
Response from Door2Door:
Another smooth delivery! Thanks again, Mike; it was nice to work with you again. Until next time! Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Greg S.
On:	4/24/2011
For:	2003 Suzuki DL 1000 V-Strom

Communication:
Care of Goods:
Punctuality:
Services as Described:

Door2Door did a great job of moving my bike from MO to VA. They beat my max price and even delivered ahead of the requested dates. Smooth, painless, professional transaction! -- would use them again anytime! Doug & Kari - thanks!...the fruitcake is fabulous too!
Response from Door2Door:
Hey, thanks Greg! It was super cool that we got to visit a monastery for the first time. Doug & I almost had the fruitcake devoured by the time we hit my aunt's house in Charlottesville, & the remainder was set upon like lionesses on a limping gazelle. Methinks Joe will be making a few extra to ship out to VA in the near future! Thanks again for choosing us to bring you the new ride. All the best! Doug & Kari

Rating:	Positive
Company:	Door2Door
Left by:	Tracey B.
On:	4/21/2011
For:	Big Dog : Bid Dog

Communication:
Care of Goods:
Punctuality:
Services as Described:

These guys were great. I would highly recommend, they were on time and kept in constant communication with me on the status of the bike. I look forward to working with them in the future.
Response from Door2Door:
Thanks, Tracey & Stacey! We do have a blast doing what we do, & we encourage you two to hop into an RV & try it for yourselves when you get a chance. Let us know when we can help bring another ride your way; as you know, Doug LUUUVES the chance to swing by & hang with the C'ville ladies. I can hardly pull him away! Many thanks, Doug & Kari

Rating:	Positive
Left for:	William B.
On:	8/9/2011
For:	Yamaha

Thanks for picking us to bring you the Yamaha, Bill. We've taken many pricey bikes in the past, but yours drew a lot of attention for being so unique. Give us a call again if you need another one brought out your way. Enjoy the rest of the summer, Doug & Kari

Rating:	Positive
Left for:	Daniel S.
On:	8/9/2011
For:	Suzuki : GSX-R 600

Thanks so much, Dan! We hope you'll have a great summer for riding. Keep fighting the good fight for Mother Nature. Cheers, Doug & Kari

Rating:	Positive
Left for:	Rusty W.
On:	7/25/2011
For:	Yamaha : V Star

Thanks, Russ! We hope the family is enjoying the new ride. Have a wonderful summer! Doug & Kari

Rating:	Positive
Left for:	Billy S.
On:	7/25/2011
For:	2005 Harley-Davidson FLHRI ...

Thanks, Billy! Let us know whenever you want another one to add to the collection. Cheers, Doug & Kari

Rating:	Positive
Left for:	Dale B.
On:	7/25/2011
For:	Harley-Davidson : Softail

Thanks, Dale & Tina! It's a good-looking Harley & we know you'll enjoy it once you get back home. It was great working with you guys & we wish you both the best of luck. Cheers! Doug & Kari

Rating:	Positive
Left for:	Steven L.
On:	7/25/2011
For:	Honda : CB

Thanks, Tom! Hope the dirt bike is everything you wanted it to be. Have a great summer, Doug & Kari
Response from Steven L.:
What can I say but great service again these guys are great people to work with I've used them twice now hauling bikes and they are just wonderful people and yes I would use them again.

Rating:	Positive
Left for:	Chris G.
On:	7/25/2011
For:	2009 Ducati Monster 696

Many thanks for choosing us as your transport duo! We hope the Ducati is bringing lots of joy this summer. Cheers! Doug & Kari

Rating:	Positive
Left for:	Frank G.
On:	7/25/2011
For:	1993 Harley-Davidson 1340 L...

Thanks, Frank! We're super appreciate that you selected us to help unite you & your new Harley. We wish you many miles of great riding! All the best, Doug & Kari

Rating:	Positive
Left for:	Andrew P.
On:	7/25/2011
For:	Harley-Davidson : Sportster

Hey, Andy. Hope you've been creating some good times this summer with the Sportster. If any of your buddies get jealous, we'll be happy to bring them one, too. All the best, Doug & Kari

Rating:	Cancellation
Left for:	Brian L.
On:	7/14/2011
For:	2002 Suzuki SV 650 S

I am no longer able to accommodate this shipment We had two bids accepted within 15 minutes of each other and only one spot left in our trailer. We wish we could have taken this for Brian and wish him the best of luck. -Doug&Kari

Rating:	Cancellation
Company:	Door2Door
Left by:	Rick R.
On:	5/21/2012
For:	1973 Harley-Davidson XLH 10...

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved Door2Door said they cant haul the motorcycle for 10 days and i need to get the bike to my residence by thursday 5/24/2012

Rating:	Cancellation
Company:	Door2Door
Left by:	Jason S.
On:	4/30/2012
For:	2001 Harley-Davidson Dyna S...

No Detailed Feedback Available

The Service Provider did not show up at agreed upon date and time After recieving the email below and an early morning call from the person currently in possession of the motorcycle I decided to call the shipper directly and find out why they had decided to not show, nor call to stay in good contact as promised. The party had been stuck home and waiting up on a Friday evening in anticipation of the shippers arrival. My exhaustion ( not intoxication, nice try ) was apparant seeing that I had also been awoken out of bed as well by the awaiting party.
Response from Door2Door:
Friday evening at 1:00am yes 1:00am Jason called 5 times in a row. Thinking it must be an emergency I finally woke up and answered. Jason (intoxicated?) explains I hadn't called since yesterday and wanted to know if we were still going to pick up his bike from the seller tomorrow as planned? I stated that we were still on track for our appointment but what was so important to wake us up in the middle of the night? He said he just really wanted to double check for certain. I was not happy and

Rating:	Cancellation
Company:	Door2Door
Left by:	Hashan S.
On:	3/23/2012
For:	93 Suzuki : GSX-R

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services Doug lied to me and the seller. Said i cussed him and called him a liar. he just wanted to cancel my shipment after being 3 weeks late. He changed the pickup date 3 times after the initial delivery deadline wasnt met.He said i cussed him after he gave me a $100 discount which niether ever happened.He justed wanted out of the bid and was out of line with me and my seller. Ill never use doortodoor or uship again.
Response from Door2Door:
Hashan bought a bike and wants to ride it, but our transmission gave up and caused a 10 day delay. 10 days ago we offered to either let him find someone else or wait on us and receive a $100 discount. At the time he wanted the discount and was willing to wait. Now he thinks we lied about the transmission and wants more discounts. I won't be called names and wish Hashan the best of luck.

Rating:	Cancellation
Company:	Door2Door
Left by:	Andrew D.
On:	3/10/2012
For:	2006 Harley-Davidson FXDBI ...

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved Door2door initia lly could not meet my timeline because they 'misread' the date I wanted, so the shipment would take an extra week. I was alright with this, but they kept pushing back their timeline by a few days here and there. Now they say their truck broke down and it will be another 2 weeks. This will men delivery over a month after the latest date listed in my shipment. I would like to cancel so that I can re-list my shipment on uShip. I have had great experiences with uShip, but my exp
Response from Door2Door:
Andrew wanted his bike delivered by the 10th, but our transmission has let go and so we are at the mercy of the transmission shop. Delivery would have been by the 22nd but he can't wait 12 days so we wish him the best of luck. -Doug&Kari

Rating:	Cancellation
Company:	Door2Door
Left by:	Melonie F.
On:	12/19/2011
For:	1994 Harley-Davidson 1340 H...

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved There was a miscommunication with shippers we had a cancellation on this bike re listed i unknowingly booked door 2 door thinking the bike would be here in the time frame we listed . The shipper who cancelled the first time returned to pick the bikes up and bring them to us because we had yet to receive it. I had not been informed he was returning by my GM and she had no idea of door to door because no one from that company had contacted her she is the contact on our page and her # is listed o
Response from Door2Door:
Melonie and Joey's original shipper (who cancelled on them before they hired us) picked up the bike the day before we got there. These things happen, although I wish we could have found out a little sooner. No problem, we'll deliver something for them next time. Cheers! -Doug&Kari

Rating:	Cancellation
Company:	Door2Door
Left by:	Brett S.
On:	12/8/2011
For:	Kawasaki : H1

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment

Rating:	Cancellation
Company:	Door2Door
Left by:	Jacob A.
On:	10/29/2011
For:	1991 Honda

No Detailed Feedback Available

I no longer needed the item(s) shipped

Rating:	Cancellation
Company:	Door2Door
Left by:	jasimps (9)
On:	9/5/2011
For:	2007 Yamaha YZF R6S

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved

Rating:	Cancellation
Company:	Door2Door
Left by:	Sonya T.
On:	8/31/2011
For:	2007 Honda Rebel 250

No Detailed Feedback Available

Service Provider was unable to reach me after a reasonable period of time

Rating:	Cancellation
Company:	Door2Door
Left by:	Speed M.
On:	8/30/2011
For:	2000 Ducati ST4

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment
Response from Door2Door:
We had several shipments accepted at once and no longer have room on our trailer for this bike. We wish Mr. Speed the best of luck.

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