Door2Door

Door2Door (358) Outfitting a new truck. No deliveries for a little while. | 1/13/2013 at 11:00 PM CST
Outfitting a new truck. No deliveries for a little while. | 9/6/2012 at 9:54 PM CST
East Coast | 2/2/2012 at 11:06 PM CST

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Company Snapshot*

Company:

Door2Door

Entity type: Carrier

Business Type: Specialty Hauler

Carrier Operation: Interstate

CDL#: Upon Request

Other Authority: I have the authority to do whatever Kari tells me to do.

Insurance: Full Value Protection – additional charge

Tracking Options: Drivers cell available day or night

Trailer Type: Other

Number of Trucks: 1

Number of Drivers: 2

Locations Served: US: Nationwide

Categories Served: Motorcycles, Pets & Livestock

View Terms & Conditions

Hello, and thank you for considering Door2Door for your transport needs. We are a two person, full-time delivery service, specializing in motorcycles to 48 states. We use our Custom enclosed trailer with 6 soft points of contact on each bike. This is our livelihood; thus it is vital to us to ensure excellent client satisfaction and maintain a high reputation worthy of the business. We stay in contact, don't overbook, and take pride in going the extra mile. PLEASE NOTE: AUCTION BIKES MUST ROLL. It would be our pleasure to help you with your transportation needs! -Doug & Kari

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Member Information

Member Since:	09/12/06
Feedback Score:	358
Positive Feedback:	100%
Star Rating:	5.0/5 based on 366 reviews
Excessive Cancellations:

Feedback History

	Total	1 mo	6 mo	12 mo
Positive:	364	0	1	4
Neutral:	1	0	0	0
Negative:	1	0	0	0
Total Matches:	515	0	0	0
Cancellations:	27	0	0	0

Detailed Feedback

	Average Rating (last yr)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed

Feedback Received (366)

Feedback Left (478)

Cancellations (27)

Rating:	Positive
Company:	Door2Door
Left by:	Ray B.
On:	1/11/2013
For:	2005 Kawasaki Ninja ZX-10R ...

Communication:
Care of Goods:
Punctuality:
Services as Described:

Very Positive! They did a very good job with delivering my motorcycle! Very Pleased with their service and I would use them again if I have another bike to be delivered! They are also very polite and easy to communicate with! Door2Door is the way to go for motorcycle delivery! Give them a call! Reasonable prices also!

Rating:	Positive
Company:	Door2Door
Left by:	Kenneth P.
On:	8/27/2012
For:	2007 Aprilia Scarabeo 500

Communication:
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Services as Described:

These folks ship motorcycles for a living, they know what they're doing. They're totally dependable. Also, interesting, good folks, with a good dog. Thanks a ton, when you come back through, let's go to La Rosita's again.

Rating:	Positive
Company:	Door2Door
Left by:	dano1979 (1)
On:	8/17/2012
For:	2007 Harley-Davidson FXSTD ...

Communication:
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Services as Described:

Rating:	Positive
Company:	Door2Door
Left by:	Joe C.
On:	7/2/2012
For:	2004 Harley-Davidson Xl 120...

Communication:
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Did a fantastic job, I would definetly use them again

Rating:	Positive
Company:	Door2Door
Left by:	Lee H.
On:	6/13/2012
For:	2007 Suzuki Bandit 1250

Communication:
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Very good service!! Excellent Trailer!! Very secure transport!! Highly Recommended!! AAA+++

Rating:	Positive
Company:	Door2Door
Left by:	Sam B.
On:	6/10/2012
For:	Honda : SH-150

Communication:
Care of Goods:
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Services as Described:

Amazing and personable service with great communication and what more could you ask for.

Rating:	Positive
Company:	Door2Door
Left by:	Brad T.
On:	6/8/2012
For:	2008

Communication:
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Great operation....good people. Thanks!

Rating:	Positive
Company:	Door2Door
Left by:	Janay M.
On:	6/8/2012
For:	2011 Honda CBR 250R

No Detailed Feedback Available

Doug from Door2Door made this experience as smooth and easy as possible. He stayed in contact with the seller any myself the shipper/buyer throughout the entire process. I will definitely use his service for upcoming shipments!

Rating:	Negative
Company:	Door2Door
Left by:	Mike B.
On:	6/5/2012
For:	1983 Yamaha XVZ1200 Venture

Communication:
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Delivery driver was 4 days late, so I had to pay $100 in storage fees, driver paid $50, refused to pay the full amount of storage fees. I got tired of arguing with him and just accepted the $50. I won't use them again, too hard to deal with.
Response from Door2Door:
We arrived for pickup on the EXACT date that our bid specified only to find that he had ac crewed a $100 storage bill. His listing had a desired pickup date that was 4 days earlier than our bid date. After days of arguing with him I finally told him to take $50 off of our bill just so we could put it behind us and move on. -D&K

Rating:	Positive
Company:	Door2Door
Left by:	Syron T.
On:	6/2/2012
For:	1991 Honda ST 1100 Pan Euro...

Communication:
Care of Goods:
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Services as Described:

I was very pleased with door2door. They used an enclosed trailer which was important to me and unloaded the bike with great care. They used covers on the bikes they were transporting and tied them down. Their communication was great. He would call me back witihin an hour if he missed my call. Their eta was spot on. I would use their services again without hesitation. Highly recommended.

Rating:	Positive
Left for:	John R.
On:	6/15/2012
For:	Stander lawnmower

It was great to work with John in getting his new mower. Easy going and flexible to work with. -Doug&Kari

Rating:	Negative
Left for:	Mike B.
On:	6/6/2012
For:	1983 Yamaha XVZ1200 Venture

We arrived for pickup on the EXACT date that our bid specified only to find that he had ac crewed a $100 storage bill. His listing had a desired pickup date that was 4 days earlier than our bid date. After days of arguing with him I finally told him to take $50 off of our bill just so we could put it behind us and move on. -D&K

Rating:	Cancellation
Left for:	Rick R.
On:	5/21/2012
For:	1973 Harley-Davidson XLH 10...

A scheduling conflict arose that could not be resolved

Rating:	Positive
Left for:	John H.
On:	5/20/2012
For:	Harley-Davidson : Sportster

Thanks SO MUCH John! We hope you're getting a lot of use out of the Harley in this amazing weather. Safe riding! Doug&Kari

Rating:	Positive
Left for:	Ric G.
On:	5/20/2012
For:	2005 Harley-Davidson FLSTFI...

Rick's the bomb; his bikes are some of the most original and gorgeous we've seen. We're big fans! Doug, Kari & Sydney

Rating:	Positive
Left for:	Sam B.
On:	5/20/2012
For:	Honda : SH-150

Thanks Sam, and enjoy the Honda. Cheers! Doug&Kari

Rating:	Positive
Left for:	Adam T.
On:	5/20/2012
For:	1972 Triumph T 100 R Daytona

Thanks a bunch, Adam, and enjoy exploying Japan on the Triumph. All the best, Doug&Kari

Rating:	Positive
Left for:	Keith R.
On:	5/20/2012
For:	Harley Bobcat 175cc

Thanks so very much, Keith, and let us know if we can help bring you more cool rides to help furnish your museum. Cheers! Doug&Kari

Rating:	Positive
Left for:	Shana S.
On:	5/20/2012
For:	Kawasaki : Ninja

Thanks so much, Shana, and we know you'll have a blast on the Ninja. It's gorgeous! Many thanks, Doug&Kari

Rating:	Positive
Left for:	Brian S.
On:	5/20/2012
For:	Yamaha : FJR

Thanks, Brian! It was great meeting you guys. All the best with the bike, and many mile of great riding to you. Cheers! Doug, Kari & Sydney

Rating:	Cancellation
Company:	Door2Door
Left by:	Rick R.
On:	5/21/2012
For:	1973 Harley-Davidson XLH 10...

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved Door2Door said they cant haul the motorcycle for 10 days and i need to get the bike to my residence by thursday 5/24/2012

Rating:	Cancellation
Company:	Door2Door
Left by:	Jason S.
On:	4/30/2012
For:	2001 Harley-Davidson Dyna S...

No Detailed Feedback Available

The Service Provider did not show up at agreed upon date and time After recieving the email below and an early morning call from the person currently in possession of the motorcycle I decided to call the shipper directly and find out why they had decided to not show, nor call to stay in good contact as promised. The party had been stuck home and waiting up on a Friday evening in anticipation of the shippers arrival. My exhaustion ( not intoxication, nice try ) was apparant seeing that I had also been awoken out of bed as well by the awaiting party.
Response from Door2Door:
Friday evening at 1:00am yes 1:00am Jason called 5 times in a row. Thinking it must be an emergency I finally woke up and answered. Jason (intoxicated?) explains I hadn't called since yesterday and wanted to know if we were still going to pick up his bike from the seller tomorrow as planned? I stated that we were still on track for our appointment but what was so important to wake us up in the middle of the night? He said he just really wanted to double check for certain. I was not happy and

Rating:	Cancellation
Company:	Door2Door
Left by:	Hashan S.
On:	3/23/2012
For:	93 Suzuki : GSX-R

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services Doug lied to me and the seller. Said i cussed him and called him a liar. he just wanted to cancel my shipment after being 3 weeks late. He changed the pickup date 3 times after the initial delivery deadline wasnt met.He said i cussed him after he gave me a $100 discount which niether ever happened.He justed wanted out of the bid and was out of line with me and my seller. Ill never use doortodoor or uship again.
Response from Door2Door:
Hashan bought a bike and wants to ride it, but our transmission gave up and caused a 10 day delay. 10 days ago we offered to either let him find someone else or wait on us and receive a $100 discount. At the time he wanted the discount and was willing to wait. Now he thinks we lied about the transmission and wants more discounts. I won't be called names and wish Hashan the best of luck.

Rating:	Cancellation
Company:	Door2Door
Left by:	Andrew D.
On:	3/10/2012
For:	2006 Harley-Davidson FXDBI ...

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved Door2door initia lly could not meet my timeline because they 'misread' the date I wanted, so the shipment would take an extra week. I was alright with this, but they kept pushing back their timeline by a few days here and there. Now they say their truck broke down and it will be another 2 weeks. This will men delivery over a month after the latest date listed in my shipment. I would like to cancel so that I can re-list my shipment on uShip. I have had great experiences with uShip, but my exp
Response from Door2Door:
Andrew wanted his bike delivered by the 10th, but our transmission has let go and so we are at the mercy of the transmission shop. Delivery would have been by the 22nd but he can't wait 12 days so we wish him the best of luck. -Doug&Kari

Rating:	Cancellation
Company:	Door2Door
Left by:	Melonie F.
On:	12/19/2011
For:	1994 Harley-Davidson 1340 H...

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved There was a miscommunication with shippers we had a cancellation on this bike re listed i unknowingly booked door 2 door thinking the bike would be here in the time frame we listed . The shipper who cancelled the first time returned to pick the bikes up and bring them to us because we had yet to receive it. I had not been informed he was returning by my GM and she had no idea of door to door because no one from that company had contacted her she is the contact on our page and her # is listed o
Response from Door2Door:
Melonie and Joey's original shipper (who cancelled on them before they hired us) picked up the bike the day before we got there. These things happen, although I wish we could have found out a little sooner. No problem, we'll deliver something for them next time. Cheers! -Doug&Kari

Rating:	Cancellation
Company:	Door2Door
Left by:	Brett S.
On:	12/8/2011
For:	Kawasaki : H1

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment

Rating:	Cancellation
Company:	Door2Door
Left by:	Jacob A.
On:	10/29/2011
For:	1991 Honda

No Detailed Feedback Available

I no longer needed the item(s) shipped

Rating:	Cancellation
Company:	Door2Door
Left by:	jasimps (9)
On:	9/5/2011
For:	2007 Yamaha YZF R6S

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved

Rating:	Cancellation
Company:	Door2Door
Left by:	Sonya T.
On:	8/31/2011
For:	2007 Honda Rebel 250

No Detailed Feedback Available

Service Provider was unable to reach me after a reasonable period of time

Rating:	Cancellation
Company:	Door2Door
Left by:	Speed M.
On:	8/30/2011
For:	2000 Ducati ST4

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment
Response from Door2Door:
We had several shipments accepted at once and no longer have room on our trailer for this bike. We wish Mr. Speed the best of luck.

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