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Mare was sweet mare, but needed watching when opening up the trailer. Otherwise good traveler. People were good to do business with, would do it again.
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Excellent carrier and great communication..would love to use again. Thanks
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We agreed that Peter was to be delivered going North between Salem MO and Willowbrook IL on I-55 going to Woodstock, IL. (between 7-9 hours road trip) on Mon July 27 or Tu,the 28th . The dog was picked-up early Sun morning the 26, was driven 3 hour further South, turned around, the truck had an accident, kept on on going, stopped for brake failures in a garage in Mo for 5 hours, nothing apparently was repaired and the dog was delivered at 10:30PM last night dehydrated, starved, shivering. Response from DerbyLyn: The dog was fed and watered during the entire trip. She had a dish of water and a bowl of food in front of her the entire way and in no way was she starved or deprived of food and water. Those are pretty harsh accusations. She was a bit of a difficult dog to deal with because she was not leash trained. I had to pick up the dog in the morning b/c the breeder was not available that afternoon. The problems with the truck were beyond my control. I am sorry you were not satisfied.
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Shipper was not good at communicating status of pick up and delivery. Also, an expensive bridle which was shipped with the horse did not get delivered along with the other items that were included in the same bag as the bridle. Horse was deliverd in good condition albeit later than expected. Response from DerbyLyn: Items shipped with me are not my responsibilty, I am only responsible for the animal. I do not go through tack items shipped, therefore I have no idea what was in the bag when it was placed in my trailer, but if it did not arrive at the farm then it must not have been shipped with me. I am a christian woman and I do not appreciate being called a theif, I have plenty of references to back that statement.
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Positive |
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Derby Lyn Farms |
| Left by: |
Lisa T. |
| On: |
7/13/2009 |
| For: |
zip |
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Overall experience was pleasant. The horse I had bought got hurt right before she came with trailer. Katie was very helpful in treating cuts. She even unloaded and cold hosed him several times during the transport. He arrived having been taken care of and content.
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Positive |
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Derby Lyn Farms |
| Left by: |
Norman W. |
| On: |
7/13/2009 |
| For: |
Riley |
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Pick up was fast as was the delivery of my dog.
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Great shipper....good contact-progress reports ...would use EVERY TIME if available!!
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Positive |
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Derby Lyn Farms |
| Left by: |
Tom M. |
| On: |
7/12/2009 |
| For: |
Olie |
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Easy to work with. Good job with a bit more complicated shipping arrangement. Thank you
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Neutral |
| Company: |
Derby Lyn Farms |
| Left by: |
Jennifer H. |
| On: |
7/9/2009 |
| For: |
Kramer |
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Very hard to get a hold of. Didn't call back when said she was. Would never give a date or time for picking up or dropping off. Took way longer then we were told. Would not book again with this shipper. My horse did make it to his destination in one piece. Response from DerbyLyn: I answered phone calls while I could because I was driving. It did take me longer to deliver b/c we had a tire blowout and had to limp to a tire store miles away to replace tires. I returned calls and did my best to deliver the horse in a timely manner.
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I was very pleased with Katie! She kept me informed along the long trip and was great with Dime!!
Thanks for taking great care of my mare! I would definitely use Katie again!
Thanks!!!
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